Laurel Heights
Assisted Living & Memory Care · Simi Valley, CA
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Laurel Heights

Assisted Living & Memory Care · Simi Valley, CA
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Overview of Laurel Heights

Laurel Heights is a family-owned and intimate senior living community in Moorpark, CA, that provides a welcoming environment for assisted living and memory care. The community provides a robust list of care services to help residents live their lives fully and comfortably, including support with daily living activities, personal care assistance, and home maintenance services. A caring and hardworking care team and a full-time nurse is available to ensure residents are always provided with the care and support that effectively improves their overall well-being.

An abundance of dynamic and engaging activities and programs are available to provide residents plenty of opportunities for social interaction and continuing their passions. Residents are free to choose their ideal residence from an array of beautifully designed studious, one-bedroom, and two-bedroom apartments for a comfortable living space. With no chores to worry about, residents can freely enjoy their living experience at Laurel Heights.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 38.9% Above CA avg. ▲ 38.9% Above CA avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 27.0% Above CA avg. ▲ 27.0% Above CA avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 13.0% Below CA avg. ▼ 13.0% Below CA avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 17.4% Above CA avg. ▲ 17.4% Above CA avg.Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to California state averages

Total nursing care / resident Info This home is ranked 158th out of 346 homes in California. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 6m per day
Rank #158 / 346Nurse hours — State benchmarkedThis home is ranked 158th out of 346 homes in California. Shows adjusted nurse hours per resident per day benchmarked to the California average, with a ranking across 346 California SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility California avg (4h 23m per day)
vs California avg
-6%

1 of 1 metrics below state avg

Staff typeHours / Day / Residentvs state avg
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 48m per day ▼ 7% State avg: 4h 4m per day · National avg: 3h 25m per day

Types of Care at Laurel Heights

Assisted Living Memory Care
Bed community size
112-bed community Rank #634 / 1658Bed count — State benchmarkedThis home is ranked 634th out of 1658 homes in California. Shows this facility's certified or reported bed count compared to other California SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
3 years in operation Rank #1205 / 1485Years in operation — State benchmarkedThis home is ranked 1205th out of 1485 homes in California. Shows how long this facility has been in operation compared to other California SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 32 / 100 Rank #1694 / 2093Walk Score — State benchmarkedThis home is ranked 1694th out of 2093 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
63%
Rank #1091 / 1407Occupancy rate — State benchmarkedThis home is ranked 1091st out of 1407 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1407. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the California average: 72.8%
Occupied beds
71 / 112
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceJuly 1, 2022
CountyVentura

Ownership & Operating Entity

Laurel Heights is legally operated by Oakmont Of Moorpark Llc;wellquest Living Llc, and administrated by Joey Alvarado.

Safety & Compliance

Emergency SystemsEmergency response system provided 24-hours a day.

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactJohnny Ortiz

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Grand Lobby
Library
Great Living Room
Bar & Lounge
Bistro
Dining Room & Exhibition Kitchen
Courtyard & Fire Pit
State-Of-The-Art Movie Theater
Activity Room
Fitness & Yoga Studio
Salon & Beauty Parlor
Resident Gardens
Pet Park
Wellness Center & Visiting Physician
Full-Time Concierge
Full-Time Driver & Community Cadillac
Resident Laundry
Stand Alone Garages
ActivitiesActivities and engagement are planned throughout the day based on resident’s current and past interests.
Specific ProgramsCulinary
Operating HoursMon–Fri: 10am–6pm

Dining & Nutrition

Food DescriptionMeals are prepared in the community’s state-of-the-art kitchen with nutritional requirements, variety, flavor and presentation all being integral to ensuring a nutritious and enjoyable meal experience.
Meal ScheduleMon–Fri: 10am–6pm

Contact Laurel Heights

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. See the assisted living residences benchmark below for the typical California score; higher is better.

Below the California average for assisted living residences.

California assisted living residences benchmark: C 76/100

Inspection score: 68 out of 100. Letter grade D+. Below the California average for assisted living residences.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. California state average
Overall vs. CA average 3 Worse Metrics worse than California average:
• Serious citations (Type A) (133% above)
• Total visits (19% above)
• Other visits (14% above)
2 At Avg Metrics at California average:
• Total citations (at CA avg)
• Citations per year (at CA avg)
5 Better Metrics better than California average:
• Moderate citations (Type B) (25% below)
• Citations per inspection (85% below)
• Complaint visits (38% below)
• Official inspections (25% below)
• Complaint investigations (50% below)
Latest Inspection February 20, 2026 Complaint Investigation

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 1010 This facility has total citations in line with the California average (10 vs. CA avg 10).— At avg
Serious citations (Type A) Info Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 73 This facility has 133% more serious citations (type a) than a typical California assisted living residence (7 vs. CA avg 3).↑ 133% worse
Moderate citations (Type B) Info Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. 34 This facility has 25% fewer moderate citations (type b) than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better
Citations per year Info Average citations per year since 2022. 2.52.5 This facility has citations per year in line with the California average (2.5 vs. CA avg 2.5).— At avg
Citations per inspection Info Average citations per inspection. 0.53.3 This facility has 85% fewer citations per inspection than a typical California assisted living residence (0.5 vs. CA avg 3.3).↓ 85% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 1916 This facility has 19% more total visits than a typical California assisted living residence (19 vs. CA avg 16).↑ 19% worse
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 813 This facility has 38% fewer complaint visits than a typical California assisted living residence (8 vs. CA avg 13).↓ 38% better
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 87 This facility has 14% more other visits than a typical California assisted living residence (8 vs. CA avg 7).↑ 14% worse
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 34 This facility has 25% fewer official inspections than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 510 This facility has 50% fewer complaint investigations than a typical California assisted living residence (5 vs. CA avg 10).↓ 50% better

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

What does this home offer?

Pets allowed icon
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Pets Allowed

Room sizes icon
Room sizes icon

Room Sizes: 400 / 412 / 485 / 515 / 775 / 990 sq. ft

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Two-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Living Spaces & Floor Plans for Laurel Heights

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Places of interest near Laurel Heights

Address 1.8 miles from city center Info Estimated distance in miles from Moorpark's city center to Laurel Heights's address, calculated via Google Maps.

Calculate Travel Distance to Laurel Heights

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Financial Assistance for
Assisted Living in California

Laurel Heights is located in Moorpark, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Compare Assisted Living around Simi Valley

The information below is reported by the California Department of Social Services and Department of Public Health.

Filter by care type
Ivy Park at Simi Valley
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Simi Valley (Tradewinds Club)175Yes 59 3
25
Facility 25
CA AVG 11.6
Rank #1207 / 1397
3
Facility 3
CA AVG 3.2
Rank #753 / 1164
3
Facility 3
CA AVG 13
Rank #1205 / 1485
74.3%
Facility 74.3%
CA AVG 75.9%
Rank #708 / 1249
CWell Oak Tenant LLC;Oakmont Management Group LLCStudio / Suite / 1 Bed / 2 Bed
Laurel Heights
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Moorpark112Yes 32 3
8
Facility 8
CA AVG 11.6
Rank #762 / 1397
7
Facility 7
CA AVG 3.2
Rank #988 / 1164
3
Facility 3
CA AVG 13
Rank #1205 / 1485
63.4%
Facility 63.4%
CA AVG 75.9%
Rank #984 / 1249
A+Oakmont Of Moorpark LLC;Wellquest Living LLCStudio / 1 Bed / 2 Bed

Frequently Asked Questions about Laurel Heights

What neighborhood is Laurel Heights in?

Laurel Heights is in the Moorpark neighborhood of CA 93021.

Who is the owner of Laurel Heights?

The legal owner and operator of Laurel Heights is Oakmont Of Moorpark Llc;Wellquest Living Llc.

Is Laurel Heights in a walkable area?

Laurel Heights has a walk score of 32. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at Laurel Heights?

Laurel Heights's occupancy is 63%.

Who is the administrator of Laurel Heights?

Joey Alvarado is the administrator of Laurel Heights.

How many beds does Laurel Heights have?

Laurel Heights has 112 beds.

Has Laurel Heights had any recent deficiencies or citations?

Laurel Heights has had 10 recently reported deficiencies.

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