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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Laurel Heights is a family-owned and intimate senior living community in Moorpark, CA, that provides a welcoming environment for assisted living and memory care. The community provides a robust list of care services to help residents live their lives fully and comfortably, including support with daily living activities, personal care assistance, and home maintenance services. A caring and hardworking care team and a full-time nurse is available to ensure residents are always provided with the care and support that effectively improves their overall well-being.
An abundance of dynamic and engaging activities and programs are available to provide residents plenty of opportunities for social interaction and continuing their passions. Residents are free to choose their ideal residence from an array of beautifully designed studious, one-bedroom, and two-bedroom apartments for a comfortable living space. With no chores to worry about, residents can freely enjoy their living experience at Laurel Heights.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 132nd out of 271 homes in California.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 48m per day |
Lower than the California average: 72.8%Laurel Heights is legally operated by Oakmont Of Moorpark Llc;wellquest Living Llc, and administrated by Joey Alvarado.
Pets Allowed
Room Sizes: 400 / 412 / 485 / 515 / 775 / 990 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Two-story
Transportation Services
Fitness and Recreation
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 10 | 10 | This facility has total citations in line with the California average (10 vs. CA avg 10).— At avg |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 7 | — | — |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards.
| 3 | — | — |
|
Citations per year
Average citations per year since 2022.
| 2.5 | 2.5 | This facility has citations per year in line with the California average (2.5 vs. CA avg 2.5).— At avg |
|
Citations per inspection
Average citations per inspection.
| 0.5 | 3.3 | This facility has 85% fewer citations per inspection than a typical California assisted living residence (0.5 vs. CA avg 3.3).↓ 85% better |
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 19 | 16 | This facility has 19% more total visits than a typical California assisted living residence (19 vs. CA avg 16).↑ 19% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 8 | 13 | This facility has 38% fewer complaint visits than a typical California assisted living residence (8 vs. CA avg 13).↓ 38% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 8 | 7 | This facility has 14% more other visits than a typical California assisted living residence (8 vs. CA avg 7).↑ 14% worse |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 3 | 4 | This facility has 25% fewer official inspections than a typical California assisted living residence (3 vs. CA avg 4).↓ 25% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with California regulators.
| 5 | 10 | This facility has 50% fewer complaint investigations than a typical California assisted living residence (5 vs. CA avg 10).↓ 50% better |
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Laurel Heights is located in Moorpark, California.
Here are the financial assistance programs available to residents in California.
1.8 miles from city center
Estimated distance in miles from Moorpark's city center to Laurel Heights's address, calculated via Google Maps.
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Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
The information below is reported by the California Department of Social Services and Department of Public Health.
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Laurel Heights is in the Moorpark neighborhood of CA 93021.
The legal owner and operator of Laurel Heights is Oakmont Of Moorpark Llc;Wellquest Living Llc.
Laurel Heights has a walk score of 32. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Laurel Heights's occupancy is 64%.
Joey Alvarado is the administrator of Laurel Heights.
Laurel Heights has 112 beds.
Laurel Heights has had 10 recently reported deficiencies.
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