Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
125
97 employees · 28 contractors · 37 on an average day Lebanon Center Genesis Healthcare
Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Lebanon, NH
ALM Inspection Grade
D-
ALM's inspection grade is 61 / 100, a D- — 23 points below the New Hampshire average for CMS-certified facilities (84/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 61 / 100, a D- — 23 points below the New Hampshire average for CMS-certified facilities (84/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
Lebanon Center Genesis Healthcare
Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Lebanon, NH
ALM Inspection Grade
D-
ALM's inspection grade is 61 / 100, a D- — 23 points below the New Hampshire average for CMS-certified facilities (84/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
ALM's inspection grade is 61 / 100, a D- — 23 points below the New Hampshire average for CMS-certified facilities (84/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
Lebanon Center Genesis Healthcare accepts Medicaid, Medicare, and private pay.
Lebanon Center Genesis Healthcare is a nursing home in Lebanon, NH, offering hospice care, palliative care, respite care, and skilled nursing. Skilled nursing provides licensed nursing care on site around the clock. Hospice and palliative care focus on comfort, and hospice residents can use a private hospice room. Respite care offers a short stay when a person’s usual caregiver needs time to travel, recover, or manage other responsibilities.
The center has 110 beds, with private rooms and rooms shared with another resident, giving residents a choice between personal space and a shared setting. Rehabilitation services support therapy needs within the center’s care offerings. Transportation is available for appointments or activities beyond the community, so residents who need help getting there can use that service. A beauty salon and barber, restaurant style dining, in room dining, and a café with menu options available at all times add choices to the daily routine.
Total nurse staffing is 3 hours and 10 minutes per resident per day, representing the daily hands on nursing time assigned to each resident. Medicaid, Medicare, and private pay are accepted. Medicare applies to short term skilled care after a hospital stay rather than long term residence, while Medicaid may assist families whose savings do not cover a long stay. Pets are allowed, and Nicole A Feola serves as the administrator, making Lebanon Center Genesis Healthcare a potential fit for someone who needs nursing care, rehabilitation, respite, or comfort focused services in one nursing home setting.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Total nursing care per resident / day
This nursing home is ranked 40th out of 59 nursing homes we track in New Hampshire for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 10m
This nursing home is ranked 40th out of 59 nursing homes we track in New Hampshire for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 10mStandout metric: LPN / LVN is +14% above New Hampshire average
5 of 6 metrics below New Hampshire average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 16 total: 13 of the facility's own employees and 3 agency contractors.
16 staff · 7.9-hour shifts
40m
↓ 10% · NH 44mThis facility: 40m per resident per day, 10% below the New Hampshire average of 44m (among New Hampshire facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 16 total: 13 of the facility's own employees and 3 agency contractors.
16 staff · 7.9-hour shiftsUS average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 15 total: 8 of the facility's own employees and 7 agency contractors.
15 staff · 10.2-hour shifts
53m
↑ 14% · NH 46mThis facility: 53m per resident per day, 14% above the New Hampshire average of 46m (among New Hampshire facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 15 total: 8 of the facility's own employees and 7 agency contractors.
15 staff · 10.2-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 41 total: 31 of the facility's own employees and 10 agency contractors.
41 staff · 8.9-hour shifts
1h 38m
↓ 31% · NH 2h 23mThis facility: 1h 38m per resident per day, 31% below the New Hampshire average of 2h 23m (among New Hampshire facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 41 total: 31 of the facility's own employees and 10 agency contractors.
41 staff · 8.9-hour shiftsUS average: 2h 20m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 20m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
4m
↓ 4% · NH 4mThis facility: 4m per resident per day, 4% below the New Hampshire average of 4m (among New Hampshire facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
2h 51m
↓ 17% · NH 3h 26mThis facility: 2h 51m per resident per day, 17% below the New Hampshire average of 3h 26m (among New Hampshire facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
30m
↓ 5% · NH 31mThis facility: 30m per resident per day, 5% below the New Hampshire average of 31m (among New Hampshire facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 28m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 28m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
125
97 employees · 28 contractors · 37 on an average day
125 total staff / 81 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
1.54 : 1
↓ 15% · NH 1.81This facility: 1.54 staff per resident, 15% below the New Hampshire average of 1.81 (among New Hampshire facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
125 staff ÷ 81 residents
See full New Hampshire ranking →
Average hours one staff member works on a day they are on shift, across every role.
8.4 h
↑ 8% · NH 7.8 hThis facility: 8.4 h, 8% above the New Hampshire average of 7.8 h (among New Hampshire facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
28,558 staff hours this quarter
See full New Hampshire ranking →77.9% of staff hours were worked by the facility's own employees
New Hampshire average: 87% · Contractors this quarter: Certified Nursing Assistant (10), Licensed Practical Nurse (7), Registered Nurse (3), Occupational Therapy Assistant (3), Speech Language Pathologist (1), Respiratory Therapy Technician (1), Physical Therapy Aide (1), Occupational Therapy Aide (1), Medical Director (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A mid-sized community that may balance personal attention with shared amenities and social activities.
110
Rank #21 / 64Bed count — State benchmarked This nursing home is ranked 21st out of 64 nursing homes we track in New Hampshire for bed count. Shows this facility's certified or reported bed count compared to other New Hampshire facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A mid-sized community that may balance personal attention with shared amenities and social activities.
110
Rank #21 / 64Bed count — State benchmarked This nursing home is ranked 21st out of 64 nursing homes we track in New Hampshire for bed count. Shows this facility's certified or reported bed count compared to other New Hampshire facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Medium-capacity home · Offers a balance of services and community atmosphere.
Walk Score
Car-dependent. Most errands require a car, with limited nearby walkable options.
Rank #54 / 59Walk Score — State benchmarked This nursing home is ranked 54th out of 59 nursing homes we track in New Hampshire for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New Hampshire facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Car-dependent. Most errands require a car, with limited nearby walkable options.
Rank #54 / 59Walk Score — State benchmarked This nursing home is ranked 54th out of 59 nursing homes we track in New Hampshire for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New Hampshire facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
4
/ 100
Occupancy rate
Occupancy lower than 85% suggests more openings may be available.
Rank #43 / 50Occupancy rate — State benchmarked This nursing home is ranked 43rd out of 50 nursing homes we track in New Hampshire for occupancy. Shows this facility's occupancy rate versus the New Hampshire average, with its Statewide rank out of 50. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy lower than 85% suggests more openings may be available.
Rank #43 / 50Occupancy rate — State benchmarked This nursing home is ranked 43rd out of 50 nursing homes we track in New Hampshire for occupancy. Shows this facility's occupancy rate versus the New Hampshire average, with its Statewide rank out of 50. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
71.4%
This home usually has availability
Based on 78.5 residents and 110 beds. Source: CMS Provider Information, average daily residents
Lower than the New Hampshire average: 82.9%
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
117
days
About This Community
Facility TypeNursing Home
StatusActive
IssuanceJanuary 1, 2026
CountyGrafton
License Number03702
CMS Certification Number305050
AccreditationsWe Honor Veterans community partner
AHCA Silver Quality Award Winner
Lebanon Center Genesis Healthcare is administered by Nicole A Feola.
Resident Council
Wheelchair Accessible
CNA Training Program
Accept Medicaid
Accept Medicare
Short-Term Rehab
Neurological Care and Rehabilitation
Physical Therapy
Occupational Therapy
Speech Therapy
Outpatient Rehabilitation
Powerback Rehabilitation To YouAn outpatient, in-home service from Powerback providing physical, occupational, and speech therapy. It can help a parent regain strength, daily-living skills, communication, and independence.
Doctor on Staff
On-Site Medical Director
On-Site Nurse Practitioner
Registered Nurses
Iv Therapy
Colostomy CareHelp caring for a colostomy, an opening in the abdomen that allows stool to leave the body into an attached pouch. Support can include pouch changes and skin care.
Dentistry
Podiatry Services
Wound CareCare for wounds such as pressure sores, surgical wounds, or ulcers, including assessment, dressing changes, and monitoring for infection.
X-Ray Services
Pain Management
Heparin Therapy
Palliative CareCare focused on relieving pain, symptoms, and stress while supporting quality of life. It can be provided alongside treatment for a serious illness.
Bariatric Specialties
Psychiatric Services
Respite CareRespite care provides families and unpaid caregivers with short-term relief from caregiving duties. Care can range from a few hours to a few weeks.
Case Management
Discharge Planning
Transportation
Spa Services
Pharmaceutical Delivery Service
Housekeeping
Pets Allowed
Linen ServiceYes
Utilities IncludedYes
Wellness Center
Beauty Salon
Cable Tv
Café
Community Kitchen
Laundry
Internet Access
Private Dining Room
Activities
Pet Therapy
Room Types
Private Room
Semi-Private / Shared Room
In-Room Features
Private Bathroom
CMS Health Inspection History
ALM Inspection Grade
61 / 100
Calculated from CMS inspection data for this community's nursing-home beds
How it compares
23 points below the New Hampshire average for CMS-certified facilities (84/100)
Category breakdown
Citations
Concern
146 severity-weighted points (30 deficiencies) · 5× higher than the typical CMS-certified NH facility (median: 29)
Enforcement
Concern
$72,924 in fines · 1 enforcement action
Persistence
Concern
40 days to fix issues · slower than the typical CMS-certified NH facility (median: 31)
Total health inspections
6
↑ 76% · NH 3.4This facility: 6, 76% above the NH average of 3.4 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
30
Rank #58 / 60Health citations — State benchmarked This nursing home is ranked 58th out of 60 nursing homes we track in New Hampshire for health citations. Shows this facility's total health deficiency citations benchmarked to the New Hampshire State average, with a ranking across all 60 NH facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 121% · NH 13.6This facility: 30, 121% above the NH average of 13.6 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
5
Rank #44 / 60Citations per inspection — State benchmarked This nursing home is ranked 44th out of 60 nursing homes we track in New Hampshire for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the New Hampshire mean across 60 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↑ 29% · NH 3.88This facility: 5, 29% above the NH average of 3.88 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
96% corrected
29 of 30 citations corrected · 1 still open
Critical
J–L
1
↑ 400% · NH 0.2This facility: 1, 400% above the NH average of 0.2 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
100% corrected
Immediate jeopardy
Serious
G–I
0
↓ 100% · NH 0.1This facility: 0, 100% below the NH average of 0.1 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
21
↑ 81% · NH 11.6This facility: 21, 81% above the NH average of 11.6 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
95% corrected · 1 open
No harm, more than minimal risk
Minor
A–C
8
↑ 371% · NH 1.7This facility: 8, 371% above the NH average of 1.7 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
100% corrected
No harm, minimal riskLatest inspection: Oct 06, 2025 · 1 citation (Infection Control, critical), corrected
Most cited category: Resident Rights, 7 of 30 citations · 10 categories in total
Citations history
Most recent first
Oct 06, 2025
1 citation
Infection Control critical citation
Corrected
Corrected
Aug 14, 2025
6 citations
Environmental moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Care Planning minor citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Jul 07, 2025
3 citations
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Jul 11, 2024
13 citations
Abuse/Neglect moderate citation
Corrected
Corrected
Administration minor citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Infection Control moderate citation
Corrected
Corrected
Nursing Services moderate citation
Corrected
Corrected
Nursing Services minor citation
Corrected
Corrected
Nutrition moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Pharmacy moderate citation
Quality of Care minor citation
Corrected
Corrected
Care Planning minor citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Resident Rights minor citation
Corrected
Corrected
Nov 21, 2023
2 citations
Environmental moderate citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Apr 19, 2023
5 citations
Nutrition moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Care Planning minor citation
Corrected
Corrected
Care Planning minor citation
Corrected
Corrected
Resident Rights moderate citation
Corrected
Corrected
Top deficiency categories
Share of 30 citations
Resident Rights
7 deficiencies (23%)
Resident Assessment & Care Planning
6 deficiencies (20%)
Infection Control
4 deficiencies (13%)
Nutrition & Dietary
3 deficiencies (10%)
Pharmacy Services
3 deficiencies (10%)
Nursing & Physician Services
2 deficiencies (7%)
Environmental
2 deficiencies (7%)
Quality of Life & Care
1 deficiency (3%)
Administration
1 deficiency (3%)
Abuse, Neglect & Exploitation
1 deficiency (3%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
24 of 30 citations resulted from standard inspections; and 6 of 30 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
1 penalty in the past 3 years
Latest: Aug 14, 2025 · $72,924 civil money penalty
Aug 14, 2025 · $72,924 civil money penalty
Total fines
$72,924
↑ 174% · NH $27KThis facility: $72,924, 174% above the New Hampshire average of $26,599. Average among the 22 New Hampshire facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.Rank #59 / 60Federal fines — State benchmarked This nursing home is ranked 59th out of 60 nursing homes we track in New Hampshire for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the New Hampshire average among facilities with fines, and where it ranks among 60 facilities in the pool. Lower total dollars mean a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Number of fines
1
↓ 46% · NH 1.86This facility: 1, 46% below the New Hampshire average of 1.86. Average among the 22 New Hampshire facilities with a penalty on record.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
NH avg 0.09New Hampshire average: 0.09. Average among the 22 New Hampshire facilities with a penalty on record.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.
Penalty history · past 3 years
Aug 14, 2025
Civil money penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$72,924
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
$72,924Fine amount comparison
This facility
$72,924
New Hampshire average
$26,599
US average
$67,417
Totals count every penalty on record; the history lists the past 3 years. New Hampshire and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the New Hampshire average.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
16.0
Score · lower is better
↑ 48% · NH 10.8This facility: 16.0, 48% above the NH average of 10.8 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
28.7
Score · lower is better
↑ 30% · NH 22.0This facility: 28.7, 30% above the NH average of 22.0 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.13 long-stay measures: 5 better, 5 worse, 3 near NH average
8 short-stay measures: 3 better, 1 worse, 1 near NH average, 3 compared with US only
Long-stay residents
People who live at the home · 13 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
31.5%
↑ 39% · NH 22.7This facility: 31.5, 39% above the NH average of 22.7 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
31.5%
↑ 39% · NH 22.7This facility: 31.5, 39% above the NH average of 22.7 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
30.6%
↑ 75% · NH 17.5This facility: 30.6, 75% above the NH average of 17.5 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
30.6%
↑ 75% · NH 17.5This facility: 30.6, 75% above the NH average of 17.5 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.0%
↓ 6% · NH 25.7This facility: 24.0, 6% below the NH average of 25.7 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.0%
↓ 6% · NH 25.7This facility: 24.0, 6% below the NH average of 25.7 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
0.9%
↓ 60% · NH 2.1This facility: 0.9, 60% below the NH average of 2.1 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
0.9%
↓ 60% · NH 2.1This facility: 0.9, 60% below the NH average of 2.1 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
↓ 11% · NH 4.4This facility: 3.9, 11% below the NH average of 4.4 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
3.9%
↓ 11% · NH 4.4This facility: 3.9, 11% below the NH average of 4.4 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
5.7%
↑ 35% · NH 4.2This facility: 5.7, 35% above the NH average of 4.2 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
5.7%
↑ 35% · NH 4.2This facility: 5.7, 35% above the NH average of 4.2 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
8.2%
↑ 53% · NH 5.4This facility: 8.2, 53% above the NH average of 5.4 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
8.2%
↑ 53% · NH 5.4This facility: 8.2, 53% above the NH average of 5.4 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
14.3%
↑ 4% · NH 13.7This facility: 14.3, 4% above the NH average of 13.7 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
14.3%
↑ 4% · NH 13.7This facility: 14.3, 4% above the NH average of 13.7 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
24.4%
↑ 37% · NH 17.8This facility: 24.4, 37% above the NH average of 17.8 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
24.4%
↑ 37% · NH 17.8This facility: 24.4, 37% above the NH average of 17.8 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.2%
↑ 2% · NH 97.3This facility: 99.2, 2% above the NH average of 97.3 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.2%
↑ 2% · NH 97.3This facility: 99.2, 2% above the NH average of 97.3 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
↑ 2% · NH 98.0This facility: 100.0, 2% above the NH average of 98.0 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
↑ 2% · NH 98.0This facility: 100.0, 2% above the NH average of 98.0 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.43
↓ 13% · NH 1.65This facility: 1.43, 13% below the NH average of 1.65 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of hospitalizations per 1,000 long-stay resident days.
1.43
↓ 13% · NH 1.65This facility: 1.43, 13% below the NH average of 1.65 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.19
↓ 37% · NH 1.90This facility: 1.19, 37% below the NH average of 1.90 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.19
↓ 37% · NH 1.90This facility: 1.19, 37% below the NH average of 1.90 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
Daily care & independence
Able to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
52.5%
↓ 2% · US 53.7This facility: 52.5, 2% below the US average of 53.7 (among US facilities reporting a recent figure).
Percentage of residents at or above expected ability to care for themselves at discharge.
52.5%
↓ 2% · US 53.7This facility: 52.5, 2% below the US average of 53.7 (among US facilities reporting a recent figure).
Returned home or to the community
Rate of successful return to home or community from a skilled nursing facility.
55.5%
↑ 10% · US 50.6This facility: 55.5, 10% above the US average of 50.6 (among US facilities reporting a recent figure).
Rate of successful return to home or community from a skilled nursing facility.
55.5%
↑ 10% · US 50.6This facility: 55.5, 10% above the US average of 50.6 (among US facilities reporting a recent figure).Safety & clinical stability
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.7%
↓ 13% · US 0.8This facility: 0.7, 13% below the US average of 0.8 (among US facilities reporting a recent figure).
Percentage of SNF residents who experience falls with major injury during their stay.
0.7%
↓ 13% · US 0.8This facility: 0.7, 13% below the US average of 0.8 (among US facilities reporting a recent figure).Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
↑ 22% · NH 1.3This facility: 1.6, 22% above the NH average of 1.3 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
↑ 22% · NH 1.3This facility: 1.6, 22% above the NH average of 1.3 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.1%
↑ 5% · NH 86.8This facility: 91.1, 5% above the NH average of 86.8 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
91.1%
↑ 5% · NH 86.8This facility: 91.1, 5% above the NH average of 86.8 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.2%
↑ 6% · NH 83.0This facility: 88.2, 6% above the NH average of 83.0 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
88.2%
↑ 6% · NH 83.0This facility: 88.2, 6% above the NH average of 83.0 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Re-hospitalized after admission
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.7%
↓ 2% · NH 22.1This facility: 21.7, 2% below the NH average of 22.1 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.7%
↓ 2% · NH 22.1This facility: 21.7, 2% below the NH average of 22.1 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits
Percentage of short-stay residents who had an outpatient emergency department visit.
9.1%
↓ 35% · NH 14.1This facility: 9.1, 35% below the NH average of 14.1 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who had an outpatient emergency department visit.
9.1%
↓ 35% · NH 14.1This facility: 9.1, 35% below the NH average of 14.1 (among NH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Lebanon Center Genesis Healthcare’s finances from its CMS cost report for the fiscal year ending September 2024, compared with 58 New Hampshire nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Sep 2024
Is it financially stable?
Losing money on care, but less than last year
−14.9% operating margin
+38.7 pts vs prior year
An operating loss in 7 of the last 8 reported years. Other income ($0.0M) trims the net loss to −$1.8M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends less on payroll than most New Hampshire homes
43.2% payroll share of revenue
NH average 55.5%Rank #52 / 58Payroll % of net patient revenue — State benchmarked This nursing home is ranked 52nd out of 58 nursing homes we track in New Hampshire for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the New Hampshire average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll fell $0.2M while revenue rose $0.4M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with New Hampshire homes.
Revenue & profit
Losing money on care
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | NH median | Compared with NH homesRank in NH | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $11.8M | +$0.4M | Trend 20172024 | NH median $11.2M | Rank in NH Rank #27 / 58Net patient revenue — State benchmarked This nursing home is ranked 27th out of 58 nursing homes we track in New Hampshire for net patient revenue. Shows this facility's net patient revenue compared to the New Hampshire average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 54% of homes | Above NH median Higher net patient revenue than 54% of NH homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $13.6M | −$3.9M | Trend 20172024 | NH median — | Rank in NH Not ranked | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$1.8M | +$4.4M | Trend 20172024 | NH median — | Rank in NH Not ranked | Loss, narrowing Resident care lost money this year, less than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −14.9% | +38.7 pts | Trend 20172024 | NH median — | Rank in NH Not ranked | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $0.0M | — | Trend — | NH median — | Rank in NH Not ranked | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | −$1.8M | +$4.3M | Trend — | NH median — | Rank in NH Not ranked | Loss The bottom line is below zero even after other income. |
Staffing spend
Spends less of revenue on staff than most New Hampshire homes
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | NH median | Compared with NH homesRank in NH | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $5.1M | −$0.2M | Trend 20172024 | NH median $6.1M | Rank in NH Rank #34 / 58Payroll costs — State benchmarked This nursing home is ranked 34th out of 58 nursing homes we track in New Hampshire for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the New Hampshire average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 42% of homes | Below NH median Higher payroll than 42% of NH homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 43.2% | −3.1 pts | Trend 20172024 | NH median 51.4% | Rank in NH Rank #52 / 58Payroll % of net patient revenue — State benchmarked This nursing home is ranked 52nd out of 58 nursing homes we track in New Hampshire for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the New Hampshire average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Hampshire that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 11% of homes | 12.3 pts under NH average The NH average is 55.5% of revenue. Within 3 points of it reads as near the average. |
Charts, 2017–2024 2 charts · NH benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the New Hampshire payroll average.
% of net patient revenue
Payroll share Operating margin NH payroll average
Year-by-year data, 2017–2024 every reported year · latest first, scroll sideways
| Metric | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $12.6M | $12.2M | $12.1M | $13.9M | $12.7M | $12.7M | $11.4M | $11.8M |
| Operating expenses | $13.1M | $13.0M | $12.9M | $13.5M | $14.4M | $16.1M | $17.5M | $13.6M |
| Net patient income | −$0.5M | −$0.9M | −$0.8M | $0.4M | −$1.7M | −$3.4M | −$6.1M | −$1.8M |
| Operating margin | −3.9% | −7.1% | −7.0% | 3.0% | −13.2% | −26.3% | −53.6% | −14.9% |
| Net income | −$0.5M | −$0.9M | −$0.8M | $0.4M | −$2.1M | −$2.5M | −$6.0M | −$1.8M |
| Payroll costs | $4.6M | $4.4M | $4.0M | $3.8M | $4.5M | $4.0M | $5.3M | $5.1M |
| Payroll share of revenue | 36.7% | 36.0% | 32.8% | 27.0% | 35.6% | 31.1% | 46.3% | 43.2% |
| Beds | 110 | 110 | 110 | 110 | 110 | 110 | 110 | 110 |
| Gross revenue | $17.6M | $17.7M | $17.9M | $17.7M | $16.3M | $15.3M | $13.8M | $14.9M |
| Salaries | $4.0M | $3.8M | $3.5M | $3.2M | $4.0M | $3.5M | $4.7M | $4.6M |
| Wage-related costs | $0.6M | $0.6M | $0.5M | $0.5M | $0.6M | $0.4M | $0.6M | $0.5M |
| Contract labor | $1.9M | $2.1M | $2.7M | $3.4M | $3.5M | $5.8M | $2.9M | $2.5M |
| Other operating costs | $8.5M | $8.6M | $9.0M | $9.7M | $9.8M | $12.1M | $12.2M | $8.5M |
| Net patient revenue per day | $327 | $309 | $311 | $365 | $348 | $372 | $379 | $376 |
| Cost per day | $340 | $331 | $333 | $354 | $394 | $470 | $582 | $432 |
| Average length of stay | 103.4 days | 147.7 days | 137.5 days | 129.0 days | 148.9 days | 129.1 days | 121.9 days | 117.5 days |
Showing 2024–2022 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Jun 2026
Arriving
247 admissions · FY2024
Residents admitted during the year.
Medicare
112 · 45%
Medicaid
39 · 16%
Private pay & other
96 · 39%
Resident snapshot
81 residents · Jun 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
13 · 16%
Medicaid
53 · 65%
Private pay & other
15 · 19%
Leaving
268 discharges · FY2024
Residents discharged during the year.
Medicare
84 · 31%
Medicaid
52 · 19%
Private pay & other
132 · 49%
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Places of interest near Lebanon Center Genesis Healthcare
1.4 miles from city center
Estimated distance in miles from Lebanon's city center to Lebanon Center Genesis Healthcare's address, calculated via Google Maps.
Calculate Travel Distance to Lebanon Center Genesis Healthcare
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Compare Nursing Homes around the area
Info below is compiled from CMS reports & the NH Dept. of Health & Human Services (DHHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The New Hampshire average is: 55.5% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| The Courville at Nashua | NH AL MC SNF | Nashua | 94
Facility
94
NH AVG
102
Rank
#32 / 64 | A+ |
75.0%
Facility
75.0%
NH AVG
82.9%
Rank
#40 / 50 | -10% | 3.78
Facility
3.78
NH AVG
4.33
Rank
#30 / 59 | +15% | -13% | $0
Facility
$0
NH AVG
$26.6k
Rank
#1 / 60 | 10
Facility
10
NH AVG
13.6
Rank
#20 / 60 | 3.3
Facility
3.3
NH AVG
3.9
Rank
#21 / 60 | - | 71 | - |
57
Facility
57
NH AVG
35
Rank
#15 / 59 | Richard Courville | $12.1MFiscal year ending 12/2024
Facility
$12.1MFiscal year ending 12/2024
NH AVG
$13.3M
Rank
#26 / 58 | $6.2MFiscal year ending 12/2024
Facility
$6.2MFiscal year ending 12/2024
NH AVG
$7.4M
Rank
#28 / 58 | 51.3%Fiscal year ending 12/2024
Facility
51.3%Fiscal year ending 12/2024
NH AVG
55.5%
Rank
#31 / 58 | 305037 | ||||
| Cedar Healthcare Center | NH AL HOS PC RC SNF | Portsmouth | 102
Facility
102
NH AVG
102
Rank
#28 / 64 | A+ |
88.2%
Facility
88.2%
NH AVG
82.9%
Rank
#24 / 50 | +6% | 3.36
Facility
3.36
NH AVG
4.33
Rank
#40 / 59 | +38% | -22% | $0
Facility
$0
NH AVG
$26.6k
Rank
#1 / 60 | 7
Facility
7
NH AVG
13.6
Rank
#10 / 60 | 2.3
Facility
2.3
NH AVG
3.9
Rank
#7 / 60 | - | 90 | - |
80
Facility
80
NH AVG
35
Rank
#5 / 59 | - | $13.2MFiscal year ending 12/2024
Facility
$13.2MFiscal year ending 12/2024
NH AVG
$13.3M
Rank
#21 / 58 | $6.5MFiscal year ending 12/2024
Facility
$6.5MFiscal year ending 12/2024
NH AVG
$7.4M
Rank
#24 / 58 | 49.2%Fiscal year ending 12/2024
Facility
49.2%Fiscal year ending 12/2024
NH AVG
55.5%
Rank
#40 / 58 | 305082 | ||||
| Warde Senior Living | NH AL IL PC RC SNF | Windham | 32
Facility
32
NH AVG
102
Rank
#61 / 64 | A- | - | - | 5.04
Facility
5.04
NH AVG
4.33
Rank
#9 / 59 | -2% | +16% | $0
Facility
$0
NH AVG
$26.6k
Rank
#1 / 60 | 3
Facility
3
NH AVG
13.6
Rank
#2 / 60 | 1.5
Facility
1.5
NH AVG
3.9
Rank
#3 / 60 | - | 31 | - |
36
Facility
36
NH AVG
35
Rank
#27 / 59 | Nh Catholic Charities Inc | $4.8MFiscal year ending 03/2025
Facility
$4.8MFiscal year ending 03/2025
NH AVG
$13.3M
Rank
#53 / 58 | $3.3MFiscal year ending 03/2025
Facility
$3.3MFiscal year ending 03/2025
NH AVG
$7.4M
Rank
#51 / 58 | 68.7%Fiscal year ending 03/2025
Facility
68.7%Fiscal year ending 03/2025
NH AVG
55.5%
Rank
#8 / 58 | 305043 | ||||
| Langdon Place of Dover | NH AL MC SNF | Dover | 30
Facility
30
NH AVG
102
Rank
#62 / 64 | A- |
62.0%
Facility
62.0%
NH AVG
82.9%
Rank
#33 / 50 | -25% | 5.46
Facility
5.46
NH AVG
4.33
Rank
#10 / 59 | +77% | +26% | $0
Facility
$0
NH AVG
$26.6k
Rank
#1 / 60 | 7
Facility
7
NH AVG
13.6
Rank
#10 / 60 | 2.3
Facility
2.3
NH AVG
3.9
Rank
#7 / 60 | - | 19 | - |
3
Facility
3
NH AVG
35
Rank
#58 / 59 | Kathleen Oby | $10.1MFiscal year ending 12/2024
Facility
$10.1MFiscal year ending 12/2024
NH AVG
$13.3M
Rank
#35 / 58 | $5.4MFiscal year ending 12/2024
Facility
$5.4MFiscal year ending 12/2024
NH AVG
$7.4M
Rank
#32 / 58 | 53.4%Fiscal year ending 12/2024
Facility
53.4%Fiscal year ending 12/2024
NH AVG
55.5%
Rank
#22 / 58 | 305089 | ||||
| Lebanon Center Genesis Healthcare | - | NH HOS PC RC SNF | Lebanon | 110
Facility
110
NH AVG
102
Rank
#21 / 64 | D- |
71.4%
Facility
71.4%
NH AVG
82.9%
Rank
#43 / 50 | -14% | 3.17
Facility
3.17
NH AVG
4.33
Rank
#40 / 59 | - | - | - | 0% | -27% | $72.9k
Facility
$72.9k
NH AVG
$26.6k
Rank
#59 / 60 | 30
Facility
30
NH AVG
13.6
Rank
#58 / 60 | 5.0
Facility
5.0
NH AVG
3.9
Rank
#44 / 60 | 1 | 79 | - |
4
Facility
4
NH AVG
35
Rank
#54 / 59 | Stuart Lewis | $11.8MFiscal year ending 09/2024
Facility
$11.8MFiscal year ending 09/2024
NH AVG
$13.3M
Rank
#27 / 58 | $5.1MFiscal year ending 09/2024
Facility
$5.1MFiscal year ending 09/2024
NH AVG
$7.4M
Rank
#34 / 58 | 43.2%Fiscal year ending 09/2024
Facility
43.2%Fiscal year ending 09/2024
NH AVG
55.5%
Rank
#52 / 58 | 305050 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other NH nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Know before you visit
Frequently Asked Questions about Lebanon Center Genesis Healthcare
Quick answers from public records and the community's own listing.01 Is Lebanon Center Genesis Healthcare in a walkable area?
Lebanon Center Genesis Healthcare has a walk score of 4. Car-dependent. Most errands require a car, with limited nearby walkable options.
02 What is the license number of Lebanon Center Genesis Healthcare?
According to NH state health department records, Lebanon Center Genesis Healthcare's license number is 03702.
03 What is the occupancy rate at Lebanon Center Genesis Healthcare?
Lebanon Center Genesis Healthcare's occupancy is 71.4%.
04 Are pets allowed at Lebanon Center Genesis Healthcare?
Yes, Lebanon Center Genesis Healthcare allows residents to bring their pets.
05 Does Lebanon Center Genesis Healthcare operate as a for-profit or non-profit?
Lebanon Center Genesis Healthcare is registered as a for-profit in NH.
06 Who is the administrator of Lebanon Center Genesis Healthcare?
Nicole A Feola is the administrator of Lebanon Center Genesis Healthcare.
07 How many beds does Lebanon Center Genesis Healthcare have?
Lebanon Center Genesis Healthcare has 110 beds.
Updated on
