Occupancy rate
81%
20% higher than Indiana averageIndiana average: 68%
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Lincoln Hills of New Albany
Nursing Home in Indiana
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Lincoln Hills of New Albany
Nursing Home in Indiana
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Lincoln Hills of New Albany is a senior living community located in New Albany, Indiana. It offers rehabilitation, long-term care, and memory support services. The facility is committed to providing quality care in a family-oriented environment.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 71st out of 275 homes in Indiana.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 71st out of 275 homes in Indiana.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 41m per day
vs Indiana avg
+4%
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
156
Avg. Length of Stay
88 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
29% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
61% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
10% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Governmental community
Operated by county authorities.
Home revenue
$23.9M
Surplus of revenue
$257.5K
Governmental community
Operated by county authorities.
Home revenue
$23.9M
Surplus of revenue
$257.5K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$8.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$15.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$23.7M
156-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
52 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
20% higher than Indiana averageOccupied beds
127 / 156
Average residents
70 per day
Facility TypeNursing Home (skilled Nursing Facility)
IssuanceJanuary 1, 2025
ExpirationDecember 31, 2025
License Number25-000321-1
CMS Certification Number155614
Lincoln Hills of New Albany is legally operated by Riverview Hospital, and administrated by Kimberly Povinelli.
Profit StatusOTHER
SNF (Skilled Nursing)
11 units
SNF/NF (Combined)
145 units
Total beds
156 units
Staffing
Key information about the people who lead and staff this community.
Medical DirectorSaad Hafidh
Director of NursingELIZABETH ABRAM
ContactKim Povineilli
Rehabilitation Services
24-Hour Staffing
Fax(812) 949-3655
Beauty Salon And Barber Services
Comfortable Television Lounge
Secured Outdoor Courtyard
Daily Scheduled Activities
Ongoing Support Services For Resident And Family
Podiatry
Dental
Audiology And Optometry Services
Specific ProgramsRehabilitation, Long Term Care, Memory Support, On-Site Dialysis
Meals IncludedYes
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Inspection Overview
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
28 total visits · Indiana avg: 19
Ranked 316th of 388 in Indiana
20
Inspections
Indiana avg: 13
54% above Indiana avg
12
Visits with Citations
Indiana avg: 7
71% above Indiana avg
48
Citations Total
Indiana avg: 34
41% above Indiana avg Ranked 287th of 385
16
Visits without Citations
Indiana avg: 12
33% above Indiana avg
Show Inspection Reports
8 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Indiana average: 5 complaints
Latest inspection
Date
May 8, 2025
Complaint Investigation48 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Indiana average: 34 citations
52 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Indiana average: 36 deficiencies
Inspection Report Summary for Lincoln Hills of New Albany
The most recent inspection on May 8, 2025, found no deficiencies related to complaint investigations. Earlier inspections showed a pattern of deficiencies primarily involving resident care issues such as fall prevention, pressure ulcer management, and behavioral health interventions, as well as several Life Safety Code and emergency preparedness citations related to fire safety and facility maintenance. Complaint investigations were mostly unsubstantiated or corrected, though some substantiated complaints involved failure to provide timely care plans and appropriate supervision for residents with complex needs. Enforcement actions included identification of immediate jeopardy in July 2023 related to quality of care and a resident death, which was later resolved, and fines or license actions were not listed in the available reports. The facility’s recent inspections indicate improvement in compliance, especially with Life Safety Code and emergency preparedness standards, following earlier citations.
Health Inspection History
Inspections
Total health inspections
7
Indiana average 6
Last Health inspection on Feb 2025
Total health citations
20
Indiana average 25
Citations per inspection
2.86
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
14 of 20 citations resulted from standard inspections; and 6 of 20 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
1
1
400% worse than Indiana averageIndiana average: 0.2
Serious Health citations
2
2
233% worse than Indiana averageIndiana average: 0.6
1 critical citation
2 serious citations
17 moderate citations
0 minor citations
Citations history (last 3 years)
Care Planning moderate citation
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Feb 27, 2025
Issues related to creating and updating personalized care plans for residents based on their needs and conditions.
Feb 27, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Sep 30, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Sep 30, 2024
Corrected
Quality of Care serious citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 30, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 30, 2024
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 30, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Sep 30, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Indiana The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Filter by care type
| Adams Woodcrest |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Decatur | 143 | 67.1% | -3% | 3.69 | -10% | +7% | 0 | 2 | 2.0 | 0 | 108 | - | - | Adams County Memorial Hospital | $12.2M | $5.6M | 46.1% | 155747 | ||||
| Adams Heritage |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Monroeville | 61 | 60.7% | -13% | 4.12 | +29% | +20% | 0 | 2 | 1.0 | 0 | 39 | A+ | - | Adams County Memorial Hospital | $5.1M | $2.5M | 49.1% | 155729 | ||||
| Lincoln Hills of New Albany |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | New Albany (New Albany Downtown Historic District) | 156 | 73.1% | +5% | 3.69 | -7% | +7% | 2 | 20 | 2.9 | 3 | 125 | A+ | - | Riverview Hospital | $23.9M | $8.0M | 33.6% | 155614 | ||||
| Addison Pointe Health & Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Chesterton | 100 | 93.0% | +34% | 3.16 | -5% | -8% | 1 | 27 | 4.5 | 1 | 93 | - | - | Dobben, Steven | $15.2M | $5.3M | 34.8% | 155805 | ||||
| Albany Health Care & Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Albany | 102 | 75.5% | +9% | 3.51 | +4% | +2% | 0 | 19 | 3.2 | 1 | 77 | - | - | Troxwell, Melanie | $12.3M | $4.3M | 35% | 155432 |
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Places of interest near Lincoln Hills of New Albany
142.9 miles from city center
Estimated distance in miles from NEW ALBANY's city center to Lincoln Hills of New Albany's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
182
Employees
146
Contractors
36
Staff to resident ratio
1.67:1
1669625% better than Indiana averageIndiana average ratio: 0.00:1
Avg staff/day
61
Average shift
8.8 hours
14% better than Indiana averageIndiana average: 7.7 hours
Total staff hours (quarter)
48,687
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
16
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.1 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
28
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
70
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
11.2%
5,460 contractor hours this quarter
Physical Therapy Assistant: 8
Qualified Social Worker: 7
Physical Therapy Aide: 5
Respiratory Therapy Technician: 4
Speech Language Pathologist: 4
Registered Nurse: 3
Qualified Activities Professional: 3
Certified Nursing Assistant: 2
Staff by category
| Certified Nursing Assistant | 68 | 2 | 70 | 19,197 | 91 | 100% | 9 |
| Licensed Practical Nurse | 28 | 0 | 28 | 11,705 | 91 | 100% | 9.6 |
| Registered Nurse | 13 | 3 | 16 | 4,285 | 91 | 100% | 10.1 |
| Clinical Nurse Specialist | 10 | 0 | 10 | 2,345 | 68 | 75% | 8.8 |
| Other Dietary Services Staff | 10 | 0 | 10 | 2,278 | 90 | 99% | 7.4 |
| Medication Aide/Technician | 6 | 0 | 6 | 1,997 | 91 | 100% | 9.1 |
| Speech Language Pathologist | 0 | 4 | 4 | 1,025 | 71 | 78% | 7.9 |
| Physical Therapy Assistant | 0 | 8 | 8 | 986 | 74 | 81% | 6.7 |
| Dental Services Staff | 3 | 0 | 3 | 978 | 71 | 78% | 7 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 943 | 83 | 91% | 6.7 |
| Physical Therapy Aide | 0 | 5 | 5 | 910 | 73 | 80% | 7.9 |
| Qualified Social Worker | 0 | 7 | 7 | 543 | 75 | 82% | 6.2 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Dietitian | 1 | 0 | 1 | 263 | 30 | 33% | 8.8 |
| Qualified Activities Professional | 0 | 3 | 3 | 133 | 25 | 27% | 5.3 |
| RN Director of Nursing | 5 | 0 | 5 | 107 | 4 | 4% | 6.7 |
70 Certified Nursing Assistant
% of Days
100%
28 Licensed Practical Nurse
% of Days
100%
16 Registered Nurse
% of Days
100%
10 Clinical Nurse Specialist
% of Days
75%
10 Other Dietary Services Staff
% of Days
99%
6 Medication Aide/Technician
% of Days
100%
4 Speech Language Pathologist
% of Days
78%
8 Physical Therapy Assistant
% of Days
81%
3 Dental Services Staff
% of Days
78%
4 Respiratory Therapy Technician
% of Days
91%
5 Physical Therapy Aide
% of Days
80%
7 Qualified Social Worker
% of Days
82%
1 Nurse Practitioner
% of Days
69%
1 Administrator
% of Days
67%
1 Dietitian
% of Days
33%
3 Qualified Activities Professional
% of Days
27%
5 RN Director of Nursing
% of Days
4%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
109
Medicare
8
7.3% of residents
Medicaid
84
77.1% of residents
Private pay or other
17
15.6% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.3
34% better than Indiana averageIndiana average: 8.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.2
23% better than Indiana averageIndiana average: 17.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
5.3%
Percent of long-stay residents whose need for help with daily activities has increased
5.3%
56% better than Indiana averageIndiana average: 12.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
7.2%
Percent of long-stay residents whose ability to move independently worsened
7.2%
50% better than Indiana averageIndiana average: 14.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.0%
10% worse than Indiana averageIndiana average: 24.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
6% better than Indiana averageIndiana average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.6%
Percent of long-stay high risk residents with pressure ulcers
2.6%
41% better than Indiana averageIndiana average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.5%
Percent of long-stay residents with a urinary tract infection
0.5%
60% better than Indiana averageIndiana average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.6%
Percent of long-stay residents who lose too much weight
7.6%
34% worse than Indiana averageIndiana average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
22.9%
Percent of long-stay residents who have depressive symptoms
22.9%
5% better than Indiana averageIndiana average: 24.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
11.0%
Percent of long-stay residents who received an antipsychotic medication
11.0%
12% better than Indiana averageIndiana average: 12.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.8%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.8%
6% better than Indiana averageIndiana average: 93.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.1%
In line with Indiana averageIndiana average: 95.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.9%
9% better than Indiana averageIndiana average: 81.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
Percent of short-stay residents who newly received an antipsychotic medication
0.8%
39% better than Indiana averageIndiana average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.1%
In line with Indiana averageIndiana average: 79.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$69K
152% higher than Indiana averageIndiana average: $27K
Number of fines
2
44% more fines than Indiana averageIndiana average: 1.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Indiana averageIndiana average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$69K
Indiana average
$27K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 30, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 30, 2024
$13K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 9, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 9, 2023
$56K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Lincoln Hills of New Albany based on CMS SNF Cost Reports.
Occupancy Rate
77.9%
↓ 4.2pp vs 2022
Net Income
$257.5K
↓ ~$808.1K vs 2022
Total Payroll
$9.5M
↓ ~$1.3M vs 2022
Profit Margin
1.1%
↓ 3.7pp vs 2022
Loading trend charts...
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