Lincoln Hills of New Albany

Nursing Home & Assisted Living · New Albany, IN

CMS overall rating

326 Country Club Drive, New Albany, IN 47150 View map

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Lincoln Hills of New Albany accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Lincoln Hills of New Albany accepts Medicare, Medicaid, and private pay.

Overview of Lincoln Hills of New Albany

Lincoln Hills of New Albany is a 156-bed skilled nursing and long-term care facility in New Albany, Indiana, serving Floyd County residents. The community offers skilled nursing, memory care, rehabilitation, and respite care along with on-site kidney dialysis, an uncommon amenity in Indiana SNFs. Accepted: Medicare, Medicaid, and private pay.

Staffing and quality measures sit above Indiana average, at 4-star sub-ratings each; nurse hours of 3h 41m per resident day rank 70th among 287 Indiana facilities. The inspection record is more complex. Over four years on file, the facility averaged 13 deficiencies annually, 210 percent above Indiana’s 4.2 average. One immediate jeopardy finding appears in the window: a July 2023 complaint investigation tied to failure to recognize and respond to a resident’s respiratory deterioration, with the resident dying before emergent care was initiated. A September 2024 annual survey cited a Stage 4 pressure ulcer and narcotic documentation discrepancies across six residents. A December 2023 substantiated complaint found behavioral care plans inadequate for a dementia resident with documented wandering and aggression. Life safety surveys in September 2023 and October 2024 produced 12 and 11 deficiencies respectively, concentrated in sprinkler, egress, and generator maintenance, all corrected on revisit. The health inspection sub-rating of 26.7 percent below Indiana average reflects this history. Meanwhile, occupancy at 81 percent runs above the Indiana average of 68.1 percent.

Amenities contain a secured outdoor courtyard, beauty salon and barber services, and on-site podiatry, dental, audiology, and optometry services. For residents managing end-stage renal disease alongside skilled nursing needs, the on-site dialysis program is a defining differentiator.

The facility fits residents in Floyd County requiring long-term skilled nursing, memory care, or dialysis-integrated care in a larger community setting near New Albany.

Facility Direct Line (812) 948-1311

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 41m per day

vs avg

2 of 6 metrics below state avg

Standout metric Physical Therapist is +38% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	39m per day	■ Avg State avg: 40m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	58m per day	▲ 26% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 1m per day	▼ 11% State avg: 2h 16m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 10m per day	■ Avg State avg: 3h 14m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	6m per day	▲ 38% State avg: 4m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	26m per day	▼ 3% State avg: 27m per day · National avg: 28m per day

Capacity and availability

88 days

156-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

52 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 81 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

BBB Rating: A+ (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Occupancy

Occupancy rate

81%

Higher than the Indiana average: 68.1%

Occupied beds

127 / 156

Average occupied beds in Indiana homes 70 beds

Facility TypeNursing Home / Skilled Nursing Facility / Nursing Facility Distinct Part

StatusActive

IssuanceJanuary 1, 2025

ExpirationDecember 31, 2026

License Number25-000321-1

CMS Certification Number155614

Lincoln Hills of New Albany is legally operated by Riverview Hospital, and administered by Kimberly Povinelli.

Profit StatusGovernment

Medicare (SNF)

11 units

SNF/NF (Combined)

145 units

Total beds

156 units

Staffing

Key information about the people who lead and staff this community.

Medical DirectorSaad Hafidh

Director of NursingElizabeth Abram

ContactMs. Kim Povineilli, Administrator (per BBB, record updated Jun 2026)

Rehabilitation Services

24-Hour Staffing

Fax(812) 949-3655

Beauty Salon And Barber Services

Comfortable Television Lounge

Secured Outdoor Courtyard

Daily Scheduled Activities

Ongoing Support Services For Resident And Family

Podiatry

Dental

Audiology And Optometry Services

Since 2022 · 4 years of data 71 deficiencies 8 complaints 28 inspections

Inspection Score

14 points below the Indiana average for assisted living residences (83/100)

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average

Overall vs. IN average

Latest Inspection December 5, 2025 Routine

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IN Average	vs. IN Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	71	36	This facility has 97% more total deficiencies than a typical Indiana assisted living residence (71 vs. IN avg 36).↑ 97% worse Rank #256 / 317 Total deficiencies — State benchmarked This home is ranked 256th out of 317 homes in Indiana for Deficiencies. Shows this facility's deficiencies compared to the Indiana average among 317 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Average deficiencies per year since 2022.	17.8	9	This facility has 98% more deficiencies per year than a typical Indiana assisted living residence (17.8 vs. IN avg 9).↑ 98% worse
Deficiencies per inspection Average deficiencies per inspection.	2.5	1.9	This facility has 32% more deficiencies per inspection than a typical Indiana assisted living residence (2.5 vs. IN avg 1.9).↑ 32% worse Rank #190 / 317 Deficiencies per inspection — State benchmarked This home is ranked 190th out of 317 homes in Indiana for Deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 317 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IN Average	vs. IN Avg
Total visits Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.	28	19	This facility has had 47% more total visits than the Indiana average (28 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↑ 47% more
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	12	7	This facility has 71% more inspections with deficiencies than a typical Indiana assisted living residence (12 vs. IN avg 7).↑ 71% worse
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	43%	37%	This facility has 6 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (43% vs. IN avg 37%).↑ 6% worse
Inspections Routine, scheduled inspections conducted by state regulators.	20	13	This facility has 54% more inspections than a typical Indiana assisted living residence (20 vs. IN avg 13).↑ 54% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	IN Average	vs. IN Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	8	5	This facility has 60% more total complaints than a typical Indiana assisted living residence (8 vs. IN avg 5).↑ 60% worse Rank #254 / 293 Total complaints — State benchmarked This home is ranked 254th out of 293 homes in Indiana for Total complaints. Shows this facility's total complaints compared to the Indiana average among 293 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2022.	2	1.3	This facility has 54% more complaints per year than a typical Indiana assisted living residence (2 vs. IN avg 1.3).↑ 54% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on May 8, 2025, found no deficiencies related to two complaint investigations and the facility was in compliance with regulations.
The October 16, 2024 Life Safety Code survey cited 11 deficiencies including emergency power system failures, fire door latching issues, sprinkler obstructions, and inadequate fire drill timing.
The February 27, 2025 complaint investigation substantiated one deficiency for failure to timely update a resident’s plan of care for fall intervention non-compliance.

Show Inspection Reports

Inspections since 2022

Total health inspections 7

State average N/A

Last Health inspection on Feb 2025

Total health citations

State average N/A

Citations per inspection

2.86

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

14 of 20 citations resulted from standard inspections; and 6 of 20 resulted from complaint investigations.

Breakdown of citation severity (last 4 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

1 critical citation State average: N/A

2 serious citations State average: N/A

17 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 4 years)

Care Planning moderate citation Feb 27, 2025

Corrected

Pharmacy moderate citation Sep 30, 2024

Corrected

Quality of Care serious citation Sep 30, 2024

Corrected

Quality of Care moderate citation Sep 30, 2024

Corrected

Total staff 200

Employees 162

Contractors 38

Staff to resident ratio 1.83 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 64

Average shift 8.5 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 50,304

Nursing staff breakdown

10.2 hours

9.3 hours

8.9 hours

Contractor staffing

5,309 contractor hours this quarter

Respiratory Therapy Technician: 8 Qualified Social Worker: 7 Physical Therapy Aide: 6 Physical Therapy Assistant: 5 Speech Language Pathologist: 5 Certified Nursing Assistant: 3 Registered Nurse: 3 Qualified Activities Professional: 1

Staff by category


Certified Nursing Assistant	69	3	72	20,405	92	100%	8.9
Licensed Practical Nurse	28	0	28	10,882	92	100%	9.3
Registered Nurse	13	3	16	4,609	92	100%	10.2
Other Dietary Services Staff	17	0	17	2,860	92	100%	6.5
Clinical Nurse Specialist	11	0	11	2,313	78	85%	8.4
Medication Aide/Technician	7	0	7	1,991	90	98%	8.6
Dental Services Staff	4	0	4	1,440	68	74%	7.7
Speech Language Pathologist	0	5	5	1,079	74	80%	7.4
Respiratory Therapy Technician	0	8	8	1,035	80	87%	6.4
Physical Therapy Assistant	0	5	5	941	77	84%	6.6
Qualified Social Worker	0	7	7	589	78	85%	6.2
Physical Therapy Aide	0	6	6	485	62	67%	6.7
Administrator	1	0	1	480	60	65%	8
Nurse Practitioner	1	0	1	472	59	64%	8
Nurse Aide in Training	7	0	7	357	10	11%	10.5
Dietitian	1	0	1	203	24	26%	8.4
Qualified Activities Professional	0	1	1	124	23	25%	5.4
RN Director of Nursing	3	0	3	40	7	8%	5.7

72 Certified Nursing Assistant

% of Days 100%

28 Licensed Practical Nurse

% of Days 100%

16 Registered Nurse

% of Days 100%

17 Other Dietary Services Staff

% of Days 100%

11 Clinical Nurse Specialist

% of Days 85%

7 Medication Aide/Technician

% of Days 98%

4 Dental Services Staff

% of Days 74%

5 Speech Language Pathologist

% of Days 80%

8 Respiratory Therapy Technician

% of Days 87%

5 Physical Therapy Assistant

% of Days 84%

7 Qualified Social Worker

% of Days 85%

6 Physical Therapy Aide

% of Days 67%

1 Administrator

% of Days 65%

1 Nurse Practitioner

% of Days 64%

7 Nurse Aide in Training

% of Days 11%

1 Dietitian

% of Days 26%

1 Qualified Activities Professional

% of Days 25%

3 RN Director of Nursing

% of Days 8%

View All Staffing Data

Total fines amount $69K

152% higher than State average

State average: $27K

Number of fines 2

44% more fines than State average

State average: 1.4

Payment Denials 0

100% fewer payment denials than State average

State average: 0.4

Fines amount comparison

This facility $69K

State average $27K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Sep 30, 2024 · $13K

Civil Money Penalty Sep 30, 2024

$13K

Last updated: Jan 2026

High-risk clinical events score 5.3

34% better than State average

State average: 8.0

Functional decline score 13.2

23% better than State average

State average: 17.1

Long-stay resident measures

Significantly above average State avg: 4.1

Need for Help with Daily Activities Increased 5.3%

56% better than State average

State average: 12.0%

Walking Ability Worsened 7.2%

50% better than State average

State average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence 27.0%

10% worse than State average

State average: 24.6%

Falls with Major Injury 3.6%

6% better than State average

State average: 3.9%

High Risk Residents with Pressure Ulcers 2.6%

41% better than State average

State average: 4.4%

Urinary Tract Infection 0.5%

60% better than State average

State average: 1.2%

Lost Too Much Weight 7.6%

34% worse than State average

State average: 5.7%

Depressive Symptoms 22.9%

5% better than State average

State average: 24.1%

Antipsychotic Use 11.0%

12% better than State average

State average: 12.4%

Pneumococcal Vaccine 99.8%

6% better than State average

State average: 93.7%

Influenza Vaccine 99.1%

In line with State average

State average: 95.4%

Hospitalizations per 1,000 days 1.71

7% worse than State average

State average: 1.60

ED visits per 1,000 days 0.75

49% better than State average

State average: 1.48

Short-stay resident measures

Above average State avg: 2.9

Pneumococcal Vaccine 88.9%

9% better than State average

State average: 81.7%

Antipsychotic medication increase 0.8%

39% better than State average

State average: 1.4%

Influenza Vaccine 82.1%

In line with State average

State average: 79.0%

Re-hospitalized after SNF stay 24.4%

9% worse than State average

State average: 22.4%

Emergency department visits 10.8%

In line with State average

State average: 10.5%

Falls with major injury 0.0%

100% better than State average

State average: 0.8%

Ability to care for self at discharge 76.6%

43% better than State average

State average: 53.7%

Successful return to home or community 45.2%

11% worse than State average

State average: 50.6%

Breakdown by payment type

Medicare

29% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

61% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

10% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Total residents 109

Medicare

7.3% of residents

Medicaid

77.1% of residents

Private pay or other

15.6% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Lincoln Hills of New Albany from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 77.9% ↓ 4.2pp vs 2022

Net Patient Income $210.5K ↓ ~$828.5K vs 2022

Payroll Costs $8.0M ↓ ~$1.3M vs 2022

Operating Margin 1.2% ↓ 5.2pp vs 2022

Metric	2011	2013	2014	2015	2017	2018	2019	2020	2021	2022	2023
Occupancy %	85.7%	85.1%	90.1%	83.4%	82.1%	79.2%	81.0%	65.2%	71.1%	82.1%	77.9%
Beds	152	152	152	156	156	156	156	156	156	156	156
Net Income	$242,502	$1,621,880	$1,040,693	$780,681	$723,192	$2,125,559	$1,696,832	$884,443	$627,199	$1,065,588	$257,487
Gross Revenue	$9,270,767	$12,469,016	$13,719,408	$12,469,029	$12,756,987	$15,668,122	$17,500,425	$15,589,314	$19,249,426	$22,134,805	$23,867,848
Operating Expenses	$9,331,295	$10,891,984	$12,991,943	$12,494,101	$12,205,826	$11,349,857	$12,534,353	$12,683,749	$13,766,805	$15,157,326	$17,302,516
Net Patient Income	$236,210	$1,619,699	$1,038,378	$778,335	$712,371	$2,112,569	$1,686,352	-$109,749	$219,658	$1,038,991	$210,474
Net Patient Revenue	$9,567,505	$12,511,683	$14,030,321	$13,272,436	$12,918,197	$13,462,426	$14,220,705	$12,574,000	$13,986,463	$16,196,317	$17,512,990
Payroll Costs	$5,102,172	$5,504,230	$5,796,421	$5,864,660	$6,237,492	$5,673,230	$6,055,359	$4,793,168	$5,810,003	$9,338,047	$8,011,293
Operating Margin %	2.5%	13.0%	7.4%	5.9%	5.5%	15.7%	11.9%	-0.9%	1.6%	6.4%	1.2%
Medicare %	12.3%	11.4%	10.2%	10.9%	8.6%	10.7%	11.3%	10.9%	12.0%	16.3%	15.7%
Medicaid %	69.9%	73.4%	71.7%	68.3%	68.4%	67.4%	62.5%	69.1%	63.9%	63.5%	63.4%
Private %	17.8%	15.2%	18.1%	20.8%	23.0%	21.9%	26.1%	20.0%	24.1%	20.3%	20.8%
Net Patient Revenue/Day	$201	$265	$281	$281	$276	$298	$308	$338	$346	$346	$395
Cost/Day	$196	$231	$260	$265	$261	$252	$272	$341	$340	$324	$390
Avg Length of Stay	184.9 days	144.8 days	194.5 days	147.4 days	156.3 days	148.4 days	82.5 days	241.9 days	183.1 days	93.3 days	87.6 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$17.5M

Net patient income

$210.5K

Government Operated by federal authorities.

Net patient revenue

$17.5M

Net patient income

$210.5K

Other income

$47.0K

Payroll costs

$8.0M 45.7% of net patient revenue

Other operating costs

$9.3M

Total costs

$17.3M

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (61% of admissions), and a typical private pay stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 29%

Private pay 61%

Medicaid 10%

Coverage residents most often leave under.

Medicare 23%

Private pay 47%

Medicaid 30%

0.0 miles from city center Estimated distance in miles from New Albany's city center to Lincoln Hills of New Albany's address, calculated via Google Maps.

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The information below is reported by the Indiana Department of Health, Division of Long Term Care.


The Barrington of Carmel	NH AL IL MC SNF	Carmel	-	154	A+	39	Studio / 1 Bed / 2 Bed
Westminster Village Muncie	NH AL IL SNF	Muncie	-	303	A+	6	Studio / 1 Bed / 2 Bed
Greenwood Village South	NH AL IL MC SNF	Greenwood	-	207	A+	50	Apartment / Cottage
Christian Care Retirement Community	NH AL IL MC SNF	Bluffton (Toll Gate Heights)	-	145	-	4	1 Bed / 2 Bed / 3 Bed
Lincoln Hills of New Albany	NH AL	New Albany (New Albany Downtown Historic District)	-	156	A+	81	-

Nursing Home Explorer

What neighborhood is Lincoln Hills of New Albany in?

Lincoln Hills of New Albany is in the New Albany Downtown Historic District neighborhood of NEW ALBANY.

Who is the Director of Nursing at Lincoln Hills of New Albany?

Elizabeth Abram is the Director of Nursing at Lincoln Hills of New Albany.

Who is the owner of Lincoln Hills of New Albany?

Lincoln Hills of New Albany is legally operated by Riverview Hospital, and administered by Kimberly Povinelli.

Is Lincoln Hills of New Albany in a walkable area?

Lincoln Hills of New Albany has a walk score of 81. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Lincoln Hills of New Albany?

According to IN state health department records, Lincoln Hills of New Albany's license number is 25-000321-1.

When does Lincoln Hills of New Albany's license expire?

According to IN state health department records, Lincoln Hills of New Albany's license expires on December 31, 2026.

What is the occupancy rate at Lincoln Hills of New Albany?

Lincoln Hills of New Albany's occupancy is 81%.

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Lincoln Hills of New Albany

Overview of Lincoln Hills of New Albany

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Amenities & Lifestyle

Contact Lincoln Hills of New Albany

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

72 Certified Nursing Assistant

28 Licensed Practical Nurse

16 Registered Nurse

17 Other Dietary Services Staff

11 Clinical Nurse Specialist

7 Medication Aide/Technician

4 Dental Services Staff

5 Speech Language Pathologist

8 Respiratory Therapy Technician

5 Physical Therapy Assistant

7 Qualified Social Worker

6 Physical Therapy Aide

1 Administrator

1 Nurse Practitioner

7 Nurse Aide in Training

1 Dietitian

1 Qualified Activities Professional

3 RN Director of Nursing

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Primarily short stays

Admissions

Discharges

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