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Linden Court
Nursing Home, Memory Care & Skilled Nursing · North Platte, NE
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of Linden Court facility at twilight Seniors practicing yoga in a bright activity room

Linden Court

Nursing Home, Memory Care & Skilled Nursing · North Platte, NE
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4000 West Philip Avenue, North Platte, NE 69101 View map Calculator: See prices in your area
Linden Court accepts Medicaid, Medicare, and private pay.
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Linden Court accepts Medicaid, Medicare, and private pay.

Overview of Linden Court

Linden Court is a 135-bed nursing home at 4000 West Philip Avenue, North Platte, Lincoln County, Nebraska, administered by Mark Hoyle and operated by VSL North Platte Court, LLC. The facility provides skilled nursing care, short-term rehabilitation, and memory care, accepting both Medicare and Medicaid.

Staffing shows consistent strength in licensed clinical areas. Registered nurses deliver 51 minutes per resident per day, 19 percent above the Nebraska average of 43 minutes. Licensed practical nurses provide 49 minutes per day, 14 percent above the state average of 43 minutes. Weekend registered nurse coverage reaches 34 minutes per day, 17 percent higher than the state average of 29 minutes. Nurse aide hours run 2 hours 36 minutes per day, 6 percent below the Nebraska average of 2 hours 46 minutes. Physical therapists provide 3 minutes per resident daily, matching the state average. The facility operates at 95 percent occupancy with 128 residents in 135 beds, a rate substantially higher than the Nebraska state average of 70.3 percent and suggesting limited availability. The facility’s occupancy rate, well above state average, reflects strong community demand.

Linden Court’s inspection record shows a documented improvement trajectory. Inspections and complaint investigations from 2015 through 2019 revealed deficiencies centered on resident protection from abuse and adverse behaviors, care planning and documentation, timely reporting of abuse allegations, infection control, and fire safety. Substantiated complaints documented failures to protect residents from abuse, delays in abuse reporting, and inadequate supervision following falls. Citations were issued for delayed abuse reporting and failure to submit investigation reports in a timely manner, though no fines or license suspensions appear in the available record. The facility’s most recent licensure renewal applications, dated March 2020 and March 2021, showed compliance with statutory requirements without noted deficiencies. This pattern suggests meaningful remediation and sustained improvement over recent years. The facility has incurred no federal penalties in the past three years.

Quality measures paint a nuanced picture. Long-stay residents experienced hospitalizations at 1.71 per 1,000 days, 5 percent better than Nebraska’s 1.80, and emergency department visits at 1.80 per 1,000 days, 8 percent better than the state average of 1.95. Short-stay rehabilitation residents showed emergency department visits at 5.1 percent of admissions, 56 percent better than the Nebraska average of 11.6 percent, and rehospitalizations at 21.6 percent, in line with the state average of 20.9 percent. However, falls with major injury occurred in 1.8 percent of short-stay stays, 138 percent higher than the Nebraska average of 0.8 percent. Successful discharge to home or community reached 41.8 percent, 17 percent below the state average of 50.6 percent.

Families considering Linden Court for short-stay rehabilitation should ask administrators directly about specific fall prevention protocols and discharge planning processes before admission.

Facility Direct Line (308) 532-5774
Facility Direct Line (308) 532-5774 lindencourt@vhsmail.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 50m per day
Rank #29 / 128Nurse hours — State benchmarkedThis home is ranked 29th out of 128 homes in Nebraska for Nurse Hours. Shows adjusted nurse hours per resident per day benchmarked to the Nebraska average, with a ranking across 128 Nebraska facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nebraska that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs avg

2 of 6 metrics below state avg

Standout metric Physical Therapist is +39% above state avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 50m per day ▲ 15% State avg: 43m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 53m per day ▲ 23% State avg: 43m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 17m per day ▼ 17% State avg: 2h 46m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 24m per day ▼ 6% State avg: 3h 37m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 4m per day ▲ 39% State avg: 3m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 33m per day ▲ 13% State avg: 29m per day · National avg: 28m per day

Capacity and availability

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
122 days
Bed community size
135-bed community Rank #30 / 228Bed count — State benchmarkedThis home is ranked 30th out of 228 homes in Nebraska for Bed Count. Shows this facility's certified or reported bed count compared to other Nebraska facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nebraska that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 68 / 100 Rank #49 / 296Walk Score — State benchmarkedThis home is ranked 49th out of 296 homes in Nebraska for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Nebraska facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nebraska that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
95%
Rank #11 / 183Occupancy rate — State benchmarkedThis home is ranked 11th out of 183 homes in Nebraska for Occupancy. Shows this facility's occupancy rate versus the Nebraska average, with its Statewide rank out of 183. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nebraska that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Nebraska average: 70.3%
Occupied beds
128 / 135
Average occupied beds in Nebraska homes 54 beds

License Details

Facility TypeNursing Home
CountyLincoln
Certification TypeCertification

Ownership & Operating Entity

Linden Court is administered by Administrator Mark Hoyle.

Owner NameVsl North Platte Court, LLC

Payment & Insurance

2 services
Accept Medicaid
Accept Medicare

Therapy & Rehabilitation

2 services
Rehabilitation Services
Short-Term Rehab

Contact Information

Fax(308) 532-6252

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Specific ProgramsAlzheimer’s & Dementia, Short-Term Rehab / Sub-Acute Care, Skilled Nursing / Long-Term Care, Specialized Options, Therapies, Outpatient Therapies, Restorative Programs, Home Health, Hospice

Contact Linden Court

Inspection History

In Nebraska, the Department of Health and Human Services, Division of Public Health conducts regular inspections to ensure nursing and assisted living facilities meet state and federal standards.

Since 2010 · 16 years of data 115 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Nebraska state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2010 vs. Nebraska state average
Overall vs. NE average 2 Worse Metrics worse than Nebraska average:
• Total deficiencies (121% above)
• Deficiencies per year (118% above) 0 Better No metrics in this bucket.
Latest Inspection March 1, 2021 Renewal

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNE Averagevs. NE Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 11552 This facility has 121% more total deficiencies than a typical Nebraska assisted living residence (115 vs. NE avg 52).↑ 121% worse
Deficiencies per year Info Average deficiencies per year since 2010. 7.23.3 This facility has 118% more deficiencies per year than a typical Nebraska assisted living residence (7.2 vs. NE avg 3.3).↑ 118% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent licensure renewal on March 1, 2021, confirmed compliance with statutory requirements and no deficiencies were reported.
  • The January 14, 2019 complaint investigation found 13 deficiencies including failure to protect residents from abuse by an employee with a felony conviction and multiple care and safety violations.
  • Between 2017 and 2019, several complaint investigations substantiated failures in timely abuse reporting and care plan updates, but some investigations found the facility in compliance with other allegations.
Show Inspection Reports

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Long-stay resident measures
Below average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.71
5% better than State average

State average: 1.80

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.80
8% better than State average

State average: 1.95

Short-stay resident measures
Average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 21.6%
In line with State average

State average: 20.9%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 5.1%
56% better than State average

State average: 11.6%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.8%
138% worse than State average

State average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 46.8%
13% worse than State average

State average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 41.8%
17% worse than State average

State average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

56% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

28% of new residents, often for short stays.

Typical stay 7 - 8 months

Medicaid

16% of new residents, often for long-term daily care.

Typical stay 11 - 12 months

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Nonprofit
Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$13.1M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.3M
Nonprofit Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$13.1M Rank #17 / 129Revenue — State benchmarkedThis home is ranked 17th out of 129 homes in Nebraska for Revenue. Shows this facility's annual revenue compared to the Nebraska average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nebraska that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.3M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$2.4K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #10 / 129Payroll — State benchmarkedThis home is ranked 10th out of 129 homes in Nebraska for Payroll. Shows total annual staff payroll benchmarked to the Nebraska average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nebraska that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$7.8M 59.2% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #23 / 129Payroll % — State benchmarkedThis home is ranked 23rd out of 129 homes in Nebraska for Payroll %. Shows payroll as a percentage of revenue versus the Nebraska average. Well-run Nebraska facilities typically land around 66–74% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Nebraska that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$6.6M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$14.4M
How we calculate these figures

This home is administered by Administrator Mark Hoyle.

This home is owned by Winsome Backer

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 285083

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (56% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Admissions
268 total

Coverage residents most often arrive under.

Medicare 56%
Private pay 28%
Medicaid 16%
Discharges
306 total

Coverage residents most often leave under.

Medicare 31%
Private pay 45%
Medicaid 24%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Linden Court

Address 0.0 miles from city center Info Estimated distance in miles from North Platte's city center to Linden Court's address, calculated via Google Maps.

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Address

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Frequently Asked Questions about Linden Court

Who is the owner of Linden Court?

Linden Court is legally operated by Vsl North Platte Court, LLC, and administered by Administrator Mark Hoyle.

Is Linden Court in a walkable area?

Linden Court has a walk score of 68. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Linden Court?

Linden Court's occupancy is 95%.

Are pets allowed at Linden Court?

No, Linden Court has a no-pet policy.

Does Linden Court operate as a for-profit or non-profit?

Linden Court is registered as a non-profit in NE.

Who is the administrator of Linden Court?

Administrator Mark Hoyle is the administrator of Linden Court.

How many beds does Linden Court have?

Linden Court has 135 beds.

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