Total health inspections
6
Minnesota average 6
Last Health inspection on Dec 2024
Little Sisters of the Poor Holy Family Residence
Nursing Home · Minnesota, MN
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Little Sisters of the Poor Holy Family Residence
Nursing Home · Minnesota, MN
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
It all began in 1883 when the beautiful sanctuary of Poor Holy Family Residence warmly welcomed elderly individuals from all walks of life. As devoted followers of the Roman Catholic Church, the Little Sisters of the Poor Holy Family Residence holds fast to the sacred teachings in their compassionate care for the elderly. This haven offers independent living services, skilled care services, and assistance for the needy elderly. The apartments are well-appointed with amenities such as a kitchen, a cozy living room, a bedroom, a walk-in storage closet, and a private bathroom.
The home also organizes community outings, volunteer service opportunities, and shared meals in the central dining room to foster a sense of belonging and camaraderie. Engaging activities are carefully curated to promote a culture of compassion and kindness. At the core of the Little Sisters of the Poor Holy Family Residence is a deep commitment to creating a warm and caring community that nurtures the spirit and enriches the lives of individuals in their sunset years.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
6h 45m per day
vs Minnesota avg
+32%
Standout metric
LPN / LVN is +59% above state avg
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 46m per day | ▼ 28% State avg: 1h 4m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 59m per day | ▲ 59% State avg: 37m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 53m per day | ▲ 13% State avg: 2h 33m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 32m per day | ▲ 23% State avg: 3h 41m per day · National avg: 3h 26m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 30m per day | ▼ 27% State avg: 41m per day · National avg: 29m per day |
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
58.3%
Occupancy rate
58.3%
Finances and operations
Privately-owned community
Operated by a single business entity.
Home revenue
$4.3M
Privately-owned community
Operated by a single business entity.
Home revenue
$4.3M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Walk Score: 77 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Staffing
Key information about the people who lead and staff this community.
ContactAmber Shenkle, Business Manager
Specific ProgramsNews, Prayer Request, Meet Jeanne Jugan, Mission, Our Vocation, Become A Little Sister
Inspection History
In Minnesota, the Department of Health, Health Regulation Division is the primary authority for conducting onsite inspections and reporting on the quality of care in residential facilities.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsHealth Inspection History
Inspections
Total health citations
33
Minnesota average 23.2
Citations per inspection
5.5
Minnesota average 3.76
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
18 of 33 citations resulted from standard inspections; and 15 of 33 resulted from complaint investigations.
Breakdown of citation severity (last 4 years)
Critical Health citations
1
43% worse than Minnesota averageMinnesota average: 0.7
Serious Health citations
0
0
100% better than Minnesota averageMinnesota average: 0.5
1 critical citation
0 serious citations
28 moderate citations
4 minor citations
Citations history (last 4 years)
Administration moderate citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Dec 11, 2024
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Dec 11, 2024
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Dec 11, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Dec 11, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Dec 11, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Dec 11, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Dec 11, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Dec 11, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Financial Assistance for
Nursing Home in Minnesota
Little Sisters of the Poor Holy Family Residence is located in St. Paul, Minnesota.
Here are the financial assistance programs available to residents in Minnesota.
Places of interest near Little Sisters of the Poor Holy Family Residence
1.2 miles from city center
Estimated distance in miles from St. Paul's city center to Little Sisters of the Poor Holy Family Residence's address, calculated via Google Maps.
— 0.23 miles to nearest hospital (Dr. Anupama Kalaskar, MD)
Calculate Travel Distance to Little Sisters of the Poor Holy Family Residence
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
93
Employees
52
Contractors
41
Staff to resident ratio
2.91:1
31% better than Minnesota averageMinnesota average ratio: 2.22:1
Avg staff/day
25
Average shift
7.5 hours
0% compared with Minnesota averageMinnesota average: 7.5 hours
Total staff hours (quarter)
17,023
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
23
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.4 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
15
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
32
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
13.5%
2,305 contractor hours this quarter
Registered Nurse: 19
Licensed Practical Nurse: 8
Certified Nursing Assistant: 6
Occupational Therapy Aide: 2
Nurse Practitioner: 1
Clinical Nurse Specialist: 1
Qualified Social Worker: 1
Physical Therapy Assistant: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 26 | 6 | 32 | 8,054 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 7 | 8 | 15 | 2,909 | 91 | 100% | 7.1 |
| Registered Nurse | 4 | 19 | 23 | 1,607 | 91 | 100% | 6.4 |
| Medication Aide/Technician | 7 | 0 | 7 | 882 | 65 | 71% | 8.1 |
| Clinical Nurse Specialist | 2 | 1 | 3 | 739 | 61 | 67% | 7.9 |
| Therapeutic Recreation Specialist | 2 | 0 | 2 | 674 | 66 | 73% | 6.5 |
| Administrator | 1 | 0 | 1 | 516 | 65 | 71% | 7.9 |
| Dietitian | 1 | 0 | 1 | 470 | 60 | 66% | 7.8 |
| Mental Health Service Worker | 1 | 0 | 1 | 437 | 50 | 55% | 8.7 |
| Other Dietary Services Staff | 1 | 0 | 1 | 360 | 46 | 51% | 7.8 |
| Nurse Practitioner | 0 | 1 | 1 | 238 | 27 | 30% | 8.8 |
| Occupational Therapy Aide | 0 | 2 | 2 | 78 | 13 | 14% | 6 |
| Qualified Social Worker | 0 | 1 | 1 | 20 | 8 | 9% | 2.5 |
| Physical Therapy Assistant | 0 | 1 | 1 | 16 | 13 | 14% | 1.2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 15 | 3 | 3% | 5.1 |
| Medical Director | 0 | 1 | 1 | 8 | 3 | 3% | 2.6 |
32 Certified Nursing Assistant
% of Days
100%
15 Licensed Practical Nurse
% of Days
100%
23 Registered Nurse
% of Days
100%
7 Medication Aide/Technician
% of Days
71%
3 Clinical Nurse Specialist
% of Days
67%
2 Therapeutic Recreation Specialist
% of Days
73%
1 Administrator
% of Days
71%
1 Dietitian
% of Days
66%
1 Mental Health Service Worker
% of Days
55%
1 Other Dietary Services Staff
% of Days
51%
1 Nurse Practitioner
% of Days
30%
2 Occupational Therapy Aide
% of Days
14%
1 Qualified Social Worker
% of Days
9%
1 Physical Therapy Assistant
% of Days
14%
1 Occupational Therapy Assistant
% of Days
3%
1 Medical Director
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
32
Medicaid
29
90.6% of residents
Private pay or other
3
9.4% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.6
22% better than Minnesota averageMinnesota average: 11.1
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.7
22% better than Minnesota averageMinnesota average: 22.6
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
17.6%
Percent of long-stay residents whose need for help with daily activities has increased
17.6%
7% better than Minnesota averageMinnesota average: 18.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
21.0%
Percent of long-stay residents whose ability to move independently worsened
21.0%
12% better than Minnesota averageMinnesota average: 23.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
14.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
14.4%
42% better than Minnesota averageMinnesota average: 25.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.0%
Percent of long-stay residents experiencing one or more falls with major injury
3.0%
21% better than Minnesota averageMinnesota average: 3.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
0.8%
Percent of long-stay high risk residents with pressure ulcers
0.8%
85% better than Minnesota averageMinnesota average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.8%
Percent of long-stay residents with a urinary tract infection
0.8%
72% better than Minnesota averageMinnesota average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
0.8%
Percent of long-stay residents who lose too much weight
0.8%
80% better than Minnesota averageMinnesota average: 4.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Minnesota averageMinnesota average: 4.4%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
14.2%
Percent of long-stay residents who received an antipsychotic medication
14.2%
18% better than Minnesota averageMinnesota average: 17.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Minnesota averageMinnesota average: 97.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.3%
In line with Minnesota averageMinnesota average: 96.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$18K
60% lower than Minnesota averageMinnesota average: $44K
Number of fines
2
In line with Minnesota averageMinnesota average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
130% more payment denials than Minnesota averageMinnesota average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$18K
Minnesota average
$44K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
3 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 3, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 3, 2024
$12K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Oct 3, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Oct 3, 2024
9 days
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 6, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Nov 6, 2023
$5K
Last updated: Jan 2026
Compare Nursing Home around Minnesota
The information below is reported by the Minnesota Department of Health, Health Regulation Division.
Filter by care type
| Boundary Waters Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Ely | 42 | 77.0% | -3% | 4.50 | +11% | -6% | 1 | 21 | 7.0 | 1 | 29 | A+ | 61 | Michael Forsman | $4.9M | $2.7M | 55.8% | 245138 | ||||
| Little Sisters of the Poor Holy Family Residence |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | St. Paul (West Seventh - Fort Road) | 73 | 58.3% | -27% | 6.74 | +81% | +41% | 2 | 33 | 5.5 | 1 | 31 | A+ | 77 | Claire Mccanless | - | - | - | 245524 |
Financial Trends
Historical financial and operational data for Little Sisters of the Poor Holy Family Residence based on CMS SNF Cost Reports.
Occupancy Rate
95.2%
↓ 1.6pp vs 2012
Net Income
-$1.4M
↓ ~$198.7K vs 2012
Total Payroll
$3.7M
↑ ~$42.8K vs 2012
Profit Margin
-33.8%
↓ 6.2pp vs 2012
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Frequently Asked Questions about Little Sisters of the Poor Holy Family Residence
What neighborhood is Little Sisters of the Poor Holy Family Residence in?
Little Sisters of the Poor Holy Family Residence is in the West Seventh - Fort Road neighborhood of MN.
Is Little Sisters of the Poor Holy Family Residence in a walkable area?
Little Sisters of the Poor Holy Family Residence has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Are there photos of Little Sisters of the Poor Holy Family Residence?
Yes — there are 10 photos of Little Sisters of the Poor Holy Family Residence in the photo gallery on this page.
What is the address of Little Sisters of the Poor Holy Family Residence?
Little Sisters of the Poor Holy Family Residence is located at 330 Exchange St S, St. Paul, MN 55102.
What is the phone number of Little Sisters of the Poor Holy Family Residence?
(651) 227-0336 will put you in contact with the team at Little Sisters of the Poor Holy Family Residence.
Is Little Sisters of the Poor Holy Family Residence Medicare or Medicaid certified?
Yes — Little Sisters of the Poor Holy Family Residence is a CMS-certified provider of Medicare and Medicaid.
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