Lockport Rehab & Health Care Center

Nursing Home & Skilled Nursing · Lockport, NY

CMS overall rating

909 Lincoln Ave, Lockport, NY 14094 View map

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Lockport Rehab & Health Care Center accepts Medicare, Medicaid, and private pay.

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Lockport Rehab & Health Care Center accepts Medicare, Medicaid, and private pay.

Overview of Lockport Rehab & Health Care Center

Located on Lincoln Avenue in Lockport, New York, Lockport Rehab & Health Care Center is a skilled nursing home operated by Maximus 909 Operations LLC under the ownership of Maximus Lockport Holdings LLC. Medicare, Medicaid, and private pay are accepted, giving families several options to pay for both short-term rehabilitation and longer-term skilled nursing care. With a 94% occupancy rate and an average stay of about 118 days, the 82-bed center serves short-term rehabilitation admissions and those who need longer-term care.

Rehabilitation and specialized nursing care are at the heart of the facility’s services. Residents have access to 24-hour skilled nursing, respiratory and tracheostomy care, therapy services, wound care, palliative care, and psychological support. These programs support residents recovering from serious illness, surgery or hospital stays. They also meet the needs of residents living with complex long-term medical conditions.

The facility’s nursing staff averages 3 hours and 52 minutes of care per resident each day. Care is distributed among registered nurses, licensed practical nurses, and nurse aides to deliver continuous hands-on support.

Residents benefit from several on-site amenities that support comfort and daily living. Barber and beauty services are available within the facility to reduce the need to travel for appointments. Accommodations include spacious semi-private rooms with climate-controlled heating and air conditioning. The home also includes a private dining room, a family gathering room for visiting, and two outdoor courtyards for residents to relax or engage in activities.

The neighborhood surrounding the home has a Walk Score of 80, making it easy for family members visiting to walk to nearby shops and services.

Over the years, inspections by the New York Department of Health have identified deficiencies related to resident care and fire safety systems. The facility has corrected most of these findings. It’s actively strengthening its operations as it provides skilled nursing and rehabilitation services to the local community.

Facility Direct Line (716) 434-6361

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to New York state averages

Total nursing care / resident

3h 52m per day

This facility New York avg (3h 35m per day)

vs New York avg

+8%

3 of 6 metrics below state avg

Standout metric LPN / LVN is +18% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	24m per day	▼ 43% State avg: 42m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	54m per day	▲ 18% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 17m per day	▲ 4% State avg: 2h 11m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 8m per day	■ Avg State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	7m per day	▼ 6% State avg: 7m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	13m per day	▼ 55% State avg: 28m per day · National avg: 28m per day

Capacity and availability

118 days

82-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 80 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

94%

Higher than the New York average: 88.3%

Occupied beds

77 / 82

Average occupied beds in New York homes 166 beds

Facility TypeNursing Home

StatusActive

CountyNiagara

License Number3101307N

CMS Certification Number335573

Lockport Rehab & Health Care Center is legally operated by Maximus 909 Operations LLC (For Profit).

Owner NameMaximus 909 Operations LLC (For Profit)

Rehabilitation Services

Respite Care

Short-Term Rehab

24-Hour Staffing

Rehabilitation & Long-Term Care

Spacious Semi-Private Rooms

Climate Controlled Heating And Air Conditioning

Barber And Beauty Services On-Site

Private Dining Room For Residents

Family Room For Visitation And Parties

Two Beautiful Outdoor Courtyards

Touring HoursOpen visiting hours; best time to visit residents in rehab is late afternoon or right after dinner. Long-term residents generally receive visitors between 8am and 8pm.

Since 2019 · 7 years of data 0 enforcement actions 18 citations 43 complaints 6 inspections 12 complaint investigations

Inspection Score

11 points above the New York State average for nursing homes (83/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York State state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. New York State state average

Overall vs. NY average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	NY Average	vs. NY Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	18	13	This facility has 38% more total citations than a typical New York State nursing home (18 vs. NY avg 13).↑ 38% worse
Health citations Citations related to resident care, clinical practices, and day-to-day operations.	14	20	This facility has 30% fewer health citations than a typical New York State nursing home (14 vs. NY avg 20).↓ 30% better
Life safety citations Citations related to building safety — fire prevention, emergency egress, and similar.	4	4	This facility has life safety citations in line with the New York State average (4 vs. NY avg 4).— At avg
Citations per inspection Average citations per inspection.	3	1.4	This facility has 114% more citations per inspection than a typical New York State nursing home (3 vs. NY avg 1.4).↑ 114% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NY Average	vs. NY Avg
Total inspections Combined count of all inspections conducted at this facility.	6	9	This facility has had 33% fewer total inspections than the New York State average (6 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 33% fewer
Inspections with citations Inspections that resulted in at least one regulatory citation.	2	4	This facility has 50% fewer inspections with citations than a typical New York State nursing home (2 vs. NY avg 4).↓ 50% better
Inspection citation rate Percentage of inspections that resulted in at least one citation.	33%	44%	This facility has 11 percentage points lower inspection citation rate than a typical New York State nursing home (33% vs. NY avg 44%).↓ 11% better

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	NY Average	vs. NY Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	43	79	This facility has 46% fewer total complaints than a typical New York State nursing home (43 vs. NY avg 79).↓ 46% better
Complaints per year Average complaints per year since 2019.	6.1	11.3	This facility has 46% fewer complaints per year than a typical New York State nursing home (6.1 vs. NY avg 11.3).↓ 46% better
Complaints per bed Size-adjusted complaint rate based on occupied beds.	0.55	0.50	This facility has 10% more complaints per bed than a typical New York State nursing home (0.55 vs. NY avg 0.5).↑ 10% worse
Complaint investigations On-site investigations triggered by complaints filed with New York State regulators.	12	15	This facility has 20% fewer complaint investigations than a typical New York State nursing home (12 vs. NY avg 15).↓ 20% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

June 4, 2024 complaint survey found 10 Level 2 deficiencies in resident care and multiple fire safety systems, all corrected by August 2, 2024.
June 28, 2022 complaint survey cited 8 Level 2 deficiencies in resident care and fire safety, all corrected by August 26, 2022.
November 29, 2021 Covid-19 survey found one uncorrected Level 2 citation for failure to report to the national health safety network.

Show Inspection Reports

Inspections since 2019

Total health inspections 3

New York State average 3.6

Last Health inspection on Jun 2024

Total health citations

New York State average 18.5

Citations per inspection

New York State average 5.05

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 12 citations resulted from standard inspections.

Breakdown of citation severity (last 7 years)

Critical health citations

100% better than New York State average

New York State average: 0.2

Serious health citations

100% better than New York State average

New York State average: 0.2

0 critical citations New York State average: 0.2

0 serious citations New York State average: 0.2

11 moderate citations New York State average: 17.4

1 minor citation New York State average: 0.7

Citations history (last 7 years)

Quality of Care moderate citation Jun 04, 2024

Corrected

Quality of Care moderate citation Jun 04, 2024

Corrected

Resident Rights moderate citation Jun 04, 2024

Corrected

Abuse/Neglect moderate citation Jun 28, 2022

Corrected

Employee Flu Vaccination Rate: 91%

Percentage of facility employees vaccinated against influenza.

Total Cases 7

Active Cases 1

Closed 6

Since 2020

Most Recent 2025

Next Court Date May 20, 2026

View full lawsuit report

Total staff 93

Employees 91

Contractors 2

Staff to resident ratio 1.26 : 1

617% more staff per resident than New York average

Avg staff/day 45

Average shift 7.6 hours

0% compared with New York average

Total staff hours (quarter) 31,642

Nursing staff breakdown

6.6 hours

8.2 hours

8.3 hours

Contractor staffing

101 contractor hours this quarter

Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	39	0	39	16,449	92	100%	8.3
Licensed Practical Nurse	17	0	17	6,564	92	100%	8.2
Registered Nurse	8	0	8	1,979	92	100%	6.6
Respiratory Therapist	4	0	4	1,406	73	79%	7.3
Other Dietary Services Staff	5	0	5	1,065	92	100%	7
Respiratory Therapy Technician	6	0	6	794	77	84%	7
Clinical Nurse Specialist	1	0	1	475	60	65%	7.9
Dietitian	1	0	1	468	60	65%	7.8
Physical Therapy Assistant	2	0	2	468	65	71%	7.2
Dental Services Staff	2	0	2	456	54	59%	8
Nurse Practitioner	1	0	1	446	57	62%	7.8
Administrator	1	0	1	432	54	59%	8
Occupational Therapy Aide	2	0	2	361	83	90%	3
Therapeutic Recreation Specialist	2	0	2	178	33	36%	5.2
Medical Director	0	1	1	60	26	28%	2.3
Occupational Therapy Assistant	0	1	1	41	31	34%	1.3

39 Certified Nursing Assistant

% of Days 100%

17 Licensed Practical Nurse

% of Days 100%

8 Registered Nurse

% of Days 100%

4 Respiratory Therapist

% of Days 79%

5 Other Dietary Services Staff

% of Days 100%

6 Respiratory Therapy Technician

% of Days 84%

1 Clinical Nurse Specialist

% of Days 65%

1 Dietitian

% of Days 65%

2 Physical Therapy Assistant

% of Days 71%

2 Dental Services Staff

% of Days 59%

1 Nurse Practitioner

% of Days 62%

1 Administrator

% of Days 59%

2 Occupational Therapy Aide

% of Days 90%

2 Therapeutic Recreation Specialist

% of Days 36%

1 Medical Director

% of Days 28%

1 Occupational Therapy Assistant

% of Days 34%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 13.0

33% worse than New York State average

New York State average: 9.8

Functional decline score 28.1

55% worse than New York State average

New York State average: 18.1

Long-stay resident measures

Average New York State avg: 4.0

Need for Help with Daily Activities Increased 24.9%

51% worse than New York State average

New York State average: 16.4%

Walking Ability Worsened 29.0%

75% worse than New York State average

New York State average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence 30.4%

42% worse than New York State average

New York State average: 21.4%

Falls with Major Injury 1.8%

39% better than New York State average

New York State average: 3.0%

High Risk Residents with Pressure Ulcers 5.5%

23% better than New York State average

New York State average: 7.2%

Urinary Tract Infection 1.5%

In line with New York State average

New York State average: 1.4%

Lost Too Much Weight 4.0%

34% better than New York State average

New York State average: 6.1%

Depressive Symptoms 5.4%

70% better than New York State average

New York State average: 18.1%

Antipsychotic Use 21.1%

68% worse than New York State average

New York State average: 12.6%

Pneumococcal Vaccine 93.1%

In line with New York State average

New York State average: 91.4%

Influenza Vaccine 100.0%

5% better than New York State average

New York State average: 95.2%

Hospitalizations per 1,000 days 0.83

51% better than New York State average

New York State average: 1.71

ED visits per 1,000 days 0.68

50% better than New York State average

New York State average: 1.35

Short-stay resident measures

Above average New York State avg: 3.5

Pneumococcal Vaccine 41.1%

46% worse than New York State average

New York State average: 76.6%

Antipsychotic medication increase 1.5%

17% worse than New York State average

New York State average: 1.3%

Influenza Vaccine 54.6%

31% worse than New York State average

New York State average: 78.8%

Re-hospitalized after SNF stay 14.4%

30% better than New York State average

New York State average: 20.6%

Emergency department visits 8.8%

9% better than New York State average

New York State average: 9.7%

Falls with major injury 0.0%

100% better than New York State average

New York State average: 0.8%

Ability to care for self at discharge 58.3%

9% better than New York State average

New York State average: 53.7%

Successful return to home or community 51.8%

In line with New York State average

New York State average: 50.6%

Breakdown by payment type

Medicare

31% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

62% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

7% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Total residents 74

Medicare

18.9% of residents

Medicaid

71.6% of residents

Private pay or other

9.5% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Lockport Rehab & Health Care Center from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 93.5% ↓ 0.6pp vs 2022

Net Patient Income $678.6K ↓ ~$262.1K vs 2022

Payroll Costs $5.7M ↑ ~$679.9K vs 2022

Operating Margin 6.4% ↓ 3.2pp vs 2022

Metric	2011	2012	2013	2017	2018	2019	2020	2021	2022	2023
Occupancy %	92.8%	95.4%	95.6%	96.9%	98.0%	96.3%	90.5%	86.2%	94.1%	93.5%
Beds	82	82	82	82	82	82	82	82	82	82
Net Income	$135,369	$391,137	$95,210	$516,091	-$285,666	$483,266	$1,365,348	$2,276,893	$1,515,451	$892,347
Gross Revenue	$9,938,551	$10,475,761	$10,514,687	$11,504,756	$11,632,858	$12,710,705	$13,011,088	$13,123,263	$14,136,052	$15,868,882
Operating Expenses	$7,324,555	$6,782,840	$7,377,928	$7,903,148	$8,710,662	$8,274,905	$8,860,671	$7,981,261	$8,818,237	$9,904,609
Net Patient Income	$116,837	$314,874	$9,151	$466,552	-$341,697	$448,635	-$305,313	$960,815	$940,645	$678,573
Net Patient Revenue	$7,441,392	$7,097,714	$7,387,079	$8,369,700	$8,368,965	$8,723,540	$8,555,358	$8,942,076	$9,758,882	$10,583,182
Payroll Costs	$5,023,842	$4,615,388	$4,789,241	$4,919,323	$5,432,123	$4,828,265	$4,832,751	$4,610,156	$5,024,933	$5,704,790
Operating Margin %	1.6%	4.4%	0.1%	5.6%	-4.1%	5.1%	-3.6%	10.7%	9.6%	6.4%
Medicare %	6.4%	4.5%	5.2%	10.6%	9.4%	10.5%	10.6%	11.9%	11.8%	10.0%
Medicaid %	52.5%	54.4%	55.0%	59.9%	59.6%	54.4%	50.7%	46.2%	53.6%	58.0%
Private %	41.1%	41.1%	39.8%	29.5%	31.0%	35.1%	38.7%	41.9%	34.6%	32.0%
Net Patient Revenue/Day	$268	$249	$258	$289	$285	$303	$315	$347	$346	$378
Cost/Day	$264	$238	$258	$272	$297	$287	$326	$309	$313	$354
Avg Length of Stay	129.9 days	147.9 days	163.6 days	113.3 days	200.9 days	96.7 days	86.5 days	69.5 days	102.5 days	118.1 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$10.6M

Net patient income

$678.6K

For-profit Operated by a single business entity.

Net patient revenue

$10.6M

Net patient income

$678.6K

Other income

$213.8K

Payroll costs

$5.7M 53.9% of net patient revenue

Other operating costs

$4.2M

Total costs

$9.9M

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (62% of admissions), and a typical private pay stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 31%

Private pay 62%

Medicaid 7%

Coverage residents most often leave under.

Medicare 32%

Private pay 56%

Medicaid 12%

0.0 miles from city center Estimated distance in miles from Lockport's city center to Lockport Rehab & Health Care Center's address, calculated via Google Maps.

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Nursing Home Explorer

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled

General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $30,182 individual, higher due to NY Medicaid expansion

Higher asset limit; urban density increases demand.

Benefits

Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+

General New York resident, at risk of decline but not nursing home level.

Income Limits ~$2,500/month individual, varies

Asset Limits $15,000 individual

Cost-sharing required above certain income; urban/rural balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Who is the owner of Lockport Rehab & Health Care Center?

Lockport Rehab & Health Care Center is legally operated by Maximus 909 Operations LLC (For Profit).

Is Lockport Rehab & Health Care Center in a walkable area?

Lockport Rehab & Health Care Center has a walk score of 80. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Lockport Rehab & Health Care Center?

According to NY state health department records, Lockport Rehab & Health Care Center's license number is 3101307N.

What is the occupancy rate at Lockport Rehab & Health Care Center?

Lockport Rehab & Health Care Center's occupancy is 94%.

Are pets allowed at Lockport Rehab & Health Care Center?

No, Lockport Rehab & Health Care Center has a no-pet policy.

Does Lockport Rehab & Health Care Center operate as a for-profit or non-profit?

Lockport Rehab & Health Care Center is registered as a for-profit in NY.

How many beds does Lockport Rehab & Health Care Center have?

Lockport Rehab & Health Care Center has 82 beds.

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Lockport Rehab & Health Care Center

Overview of Lockport Rehab & Health Care Center

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Staffing & Medical

Additional Services

Amenities & Lifestyle

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Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York State state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2019

Breakdown of citation severity (last 7 years)

Citations history (last 7 years)

Infection Prevention & Vaccination

Lawsuit overview for Lockport Rehab & Health Care Center

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

39 Certified Nursing Assistant

17 Licensed Practical Nurse

8 Registered Nurse

4 Respiratory Therapist

5 Other Dietary Services Staff

6 Respiratory Therapy Technician

1 Clinical Nurse Specialist

1 Dietitian

2 Physical Therapy Assistant

2 Dental Services Staff

1 Nurse Practitioner

1 Administrator

2 Occupational Therapy Aide

2 Therapeutic Recreation Specialist

1 Medical Director

1 Occupational Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Primarily short stays

Admissions

Discharges

Places of interest near Lockport Rehab & Health Care Center

Calculate Travel Distance to Lockport Rehab & Health Care Center

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Financial Assistance for Nursing Home in New York

Community First Choice Option

Expanded In-Home Services for the Elderly Program (EISEP)

Guides for Better Senior Living

Financial Assistance for
Nursing Home in New York