Loudonville Assisted Living Residence
Assisted Living · USA
Loudonville Assisted Living Residence
Assisted Living · USA
Loudonville Assisted Living Residence is a 105-bed assisted living and memory care community at 298 Albany Shaker Road in Loudonville, New York, in Albany County, owned by Westmere Home for Adults, LLC and administrated by the Levine family. Licensed as an Adult Home under New York State law by the New York State Department of Health, Office of Aging and Long Term Care, the facility has been operated by the Levine family across three generations for more than 50 years. The continuum of care spans four named programs: Traditional Assisted Living, Enhanced Services, Enhanced Assisted Living, and the Gerald Levine Center for Memory Care. A policy allows couples to remain together regardless of differing care levels.
Eight inspections have been conducted by the New York State Department of Health, Office of Aging and Long Term Care, producing 20 total deficiencies across the record. The most recent inspection, an Other survey on May 13, 2025, cited one deficiency related to records and reports. Earlier inspections showed variable results, with multiple deficiencies spanning resident services, environmental standards, food service, admission and retention standards, and medication management in some surveys, and no violations in others. Thirteen complaints have been filed, at a rate of 12.4 per 100 occupied beds, below the New York state average of 49.9. Complaint investigations were generally unsubstantiated. No fines, immediate jeopardy findings, or enforcement actions appear in the public record.
Eight confirmed amenities are on record: 24-hour care and supervision, unlimited personal care services, on-site primary care physicians, physical therapy and occupational therapy, podiatry services, medical scheduling, wheelchair-accessible transportation, and a full-service hair salon. Nursing services, skilled nursing, and 24-hour staffing are confirmed. Additional services include medication management, health monitoring by a licensed nurse, case management, laundry and housekeeping seven days a week, emergency call systems, and scheduled transportation. Chef-prepared dining accommodates special diets.
Albany Medical Center is approximately two miles away. Reviewer accounts across many years report strong satisfaction with family ownership, staff continuity, and resident relationships.
Loudonville Assisted Living Residence is suited for seniors seeking assisted living, enhanced care, or memory care within a family-owned continuum-of-care model operated by the same family for three generations. Families should ask about the couple-together policy specifics, care level transition protocols within the four named programs, and how long-term resident relationships and staff continuity are maintained during transitions before placement.
105-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 8 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeAdult Home
StatusActive
CountyAlbany
License Number000-F-304
Owner NameWestmere Home For Adults, LLC
Wheelchair Accessible
Rehabilitation Services
Respite Care
Doctor on Staff
Nursing Services
24-Hour Staffing
24-Hour Care & Supervision
Unlimited Personal Care Services
On-Site Primary Care Physicians
Pt/Ot
Podiatry Services
Medical Scheduling
Wheelchair Accessible Transportation
Full Service Hair Salon
Specific ProgramsEnhanced Assisted Living, Supportive Services, Life Enhancing Activities
Food DescriptionChef prepared dining experience.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2021 · 5 years of data
0 enforcement actions
20 citations
13 complaints
8 inspections
0 complaint investigations
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. New York state average
Overall vs. NY average
2 Worse
Metrics worse than New York average:
• Inspections with citations (60% above)
• Inspection citation rate (79% above) 8 Better Metrics better than New York average:
• Total citations (31% below)
• Citations per year (31% below)
• Citations per inspection (22% below)
• Total inspections (11% below)
• Total complaints (84% below)
• Complaints per year (84% below)
• Complaints per bed (76% below)
• Complaint investigations (100% below)
• Inspections with citations (60% above)
• Inspection citation rate (79% above) 8 Better Metrics better than New York average:
• Total citations (31% below)
• Citations per year (31% below)
• Citations per inspection (22% below)
• Total inspections (11% below)
• Total complaints (84% below)
• Complaints per year (84% below)
• Complaints per bed (76% below)
• Complaint investigations (100% below)
Latest Inspection
May 13, 2025
Other
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 20 | 29 | This facility has 31% fewer total citations than a typical New York assisted living residence (20 vs. NY avg 29).↓ 31% better |
|
Citations per year
Average citations per year since 2021.
| 4 | 5.8 | This facility has 31% fewer citations per year than a typical New York assisted living residence (4 vs. NY avg 5.8).↓ 31% better |
|
Citations per inspection
Average citations per inspection.
| 2.5 | 3.2 | This facility has 22% fewer citations per inspection than a typical New York assisted living residence (2.5 vs. NY avg 3.2).↓ 22% better |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 8 | 9 | This facility has 11% fewer total inspections than a typical New York assisted living residence (8 vs. NY avg 9).↓ 11% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 8 | 5 | This facility has 60% more inspections with citations than a typical New York assisted living residence (8 vs. NY avg 5).↑ 60% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 56% | This facility has 44 percentage points higher inspection citation rate than a typical New York assisted living residence (100% vs. NY avg 56%).↑ 44% worse |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 13 | 79 | This facility has 84% fewer total complaints than a typical New York assisted living residence (13 vs. NY avg 79).↓ 84% better |
|
Complaints per year
Average complaints per year since 2021.
| 2.6 | 15.8 | This facility has 84% fewer complaints per year than a typical New York assisted living residence (2.6 vs. NY avg 15.8).↓ 84% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.12 | 0.50 | This facility has 76% fewer complaints per bed than a typical New York assisted living residence (0.12 vs. NY avg 0.5).↓ 76% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York regulators.
| 0 | 15 | This facility has 100% fewer complaint investigations than a typical New York assisted living residence (0 vs. NY avg 15).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 13, 2025, identified one deficiency related to records and reports. Earlier inspections showed a mix of results, with some reports noting multiple deficiencies in resident services, environmental standards, food service, admission and retention standards, and medication management, while others found no violations. The main themes of deficiencies involved resident services and records and reports, with occasional issues in environmental standards and admission standards. Complaint investigations were generally unsubstantiated, and no fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. The inspection history shows some recurring issues but no clear pattern of worsening or improvement over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPlaces of interest near Loudonville Assisted Living Residence
0.0 miles from city center
Estimated distance in miles from Loudonville's city center to Loudonville Assisted Living Residence's address, calculated via Google Maps.
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The information below is reported by the New York State Department of Health.
Filter by care type
| Loudonville Assisted Living Residence |
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
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Frequently Asked Questions about Loudonville Assisted Living Residence
Who is the owner of Loudonville Assisted Living Residence?
The legal owner and operator of Loudonville Assisted Living Residence is Westmere Home for Adults, LLC.
Is Loudonville Assisted Living Residence in a walkable area?
Loudonville Assisted Living Residence has a walk score of 8. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of Loudonville Assisted Living Residence?
According to NY state health department records, Loudonville Assisted Living Residence's license number is 000-F-304.
How many beds does Loudonville Assisted Living Residence have?
Loudonville Assisted Living Residence has 105 beds.
Are there photos of Loudonville Assisted Living Residence?
Yes — there are 18 photos of Loudonville Assisted Living Residence in the photo gallery on this page.
What is the address of Loudonville Assisted Living Residence?
Loudonville Assisted Living Residence is located at 298 Albany Shaker Road.
What is the phone number of Loudonville Assisted Living Residence?
(518) 463-4398 will put you in contact with the team at Loudonville Assisted Living Residence.
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