Madison House
Madison House is a 46-bed assisted living facility at 1120 North 1st Street, Norfolk, Madison County, Nebraska, administered by Candace Gibson and owned by Oxford Nebraska Capital LLC. The facility focuses on providing a supportive and nurturing environment fostering resident independence while ensuring necessary care. Operating hours are Monday through Friday, 9:00 a.m. to 5:00 p.m.
Madison House provides assisted living services designed to support resident independence with necessary care. The facility offers financing options and services.
Madison House’s inspection record demonstrates improvement over time. The Nebraska Department of Health and Human Services, Division of Public Health, conducted 12 total visits and inspections. The most recent inspection on April 25, 2022, was a renewal application confirming licensure with no deficiencies noted. Earlier inspections showed a mixed record with several substantiated complaints related primarily to safety issues, including failure to provide a safe environment to prevent elopement and injuries, as well as documentation and medication management concerns. Complaint investigations identified problems with incident investigation and reporting, infection control, food safety, and resident care, though some complaints were unsubstantiated. Enforcement actions such as fines or license suspensions were not listed in available records. The facility’s record shows improvement over time with the most recent report confirming compliance following earlier citations.
Occupancy reaches 48 percent with 22 residents in 46 beds, substantially below the Nebraska state average of 70.3 percent, indicating significant available capacity. This low occupancy may reflect recent operational changes, staffing adjustments, or reduced local demand. No federal penalties have been imposed in the past three years according to CMS records.
Madison House presents mixed signals requiring careful evaluation. Prior substantiated safety deficiencies related to elopement prevention and medication management, and substantially low occupancy requires direct inquiry about current operational status and programming availability.
Families should ask about current safety protocols, staff training, incident reporting systems, and corrective measures implemented since 2022 before placement consideration.
About this community
Occupancy
Madison House is administered by Administrator Candace Gibson.
Inspection History
In Nebraska, the Department of Health and Human Services, Division of Public Health conducts regular inspections to ensure nursing and assisted living facilities meet state and federal standards.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Nebraska state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2011 vs. Nebraska state average• Total deficiencies (37% below)
• Deficiencies per year (37% below)
Deficiencies
| This Facility | NE Average | vs. NE Avg |
|---|---|---|---|
|
Total deficiencies
| 33 | 52 | This facility has 37% fewer total deficiencies than a typical Nebraska assisted living residence (33 vs. NE avg 52).↓ 37% better |
|
Deficiencies per year
| 2.2 | 3.5 | This facility has 37% fewer deficiencies per year than a typical Nebraska assisted living residence (2.2 vs. NE avg 3.5).↓ 37% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The April 25, 2022 renewal confirmed Madison House met all licensing requirements with no deficiencies and maintained a licensed capacity of 46 beds.
- The May 24, 2016 complaint investigation found six deficiencies including failure to investigate abuse allegations, incomplete documentation, and untimely incident reporting.
- The facility had recurring safety environment violations in 2017 and 2018, including failure to prevent elopement risks and lack of injury prevention measures.
Places of interest near Madison House
0.0 miles from city center
Estimated distance in miles from Norfolk's city center to Madison House's address, calculated via Google Maps.
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Compare Assisted Living around the area
The information below is reported by the Nebraska Department of Health and Human Services, Division of Public Health.
| Aksarben Village Senior Living Community | AL IL MC | Omaha (South Central Omaha) | 105 | Yes | A+ | 48 | Studio / 1 Bed / 2 Bed |
| Ridgewood Senior Living | AL IL MC RC | Bennington | 88 | Yes | A+ | 6 | Studio / 1 Bed / 2 Bed |
| Remington Heights Retirement | AL IL | Omaha (West Omaha) | 79 | Yes | A+ | 45 | Studio / 1 Bed / 2 Bed |
| Riverside Lodge Retirement Community | AL IL MC RC | Grand Island | 75 | Yes | A+ | 35 | Studio / Suite / 1 Bed / 2 Bed |
| Madison House | AL | Norfolk | 46 | No | - | 82 | - |
Frequently Asked Questions about Madison House
Who is the owner of Madison House?
Madison House is legally operated by Oxford Nebraska Capital Llc, and administered by Administrator Candace Gibson.
Is Madison House in a walkable area?
Madison House has a walk score of 82. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Madison House?
According to NE state health department records, Madison House's license number is ALF397.
What is the occupancy rate at Madison House?
Madison House's occupancy is 48%.
Who is the administrator of Madison House?
Administrator Candace Gibson is the administrator of Madison House.
How many beds does Madison House have?
Madison House has 46 beds.
Are there photos of Madison House?
Yes — there are 6 photos of Madison House in the photo gallery on this page.
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