Majestic Care of New Haven

Nursing Home, Hospice Care, Respite Care & Skilled Nursing · New Haven, IN

CMS overall rating

1201 Daly Drive, New Haven, IN 46774 View map

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Majestic Care of New Haven accepts Medicare, Medicaid, and private pay.

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Majestic Care of New Haven accepts Medicare, Medicaid, and private pay.

Overview of Majestic Care of New Haven

Majestic Care of New Haven is a skilled nursing and rehabilitation facility in New Haven, Indiana. Located at 1201 Daly Drive, the community is operated by Adams County Memorial Hospital and administered by Lorri Maples. The 120-bed facility opened one year ago and focuses on specialized post-acute care and short-term rehabilitation services. Medicare, Medicaid, and private pay are accepted, giving families several options for arranging care. The community has an occupancy rate of 54%, where residents stay an average of 129 days.

Rehabilitation and specialty care services support residents with a wide range of needs. Short-term rehabilitation programs, outpatient therapy, and aquatic therapy help residents recover after surgery, illness, and hospitalization. The facility also provides dialysis care, behavioral health services, home health care, pediatric care, and child care. This broad range of programs can benefit residents with complex medical conditions as well as families looking for coordinated care services.

Daily nurse staffing averages 2 hours and 34 minutes per resident, with registered nurses, nurse aides, and licensed practical nurses providing care around the clock.

State inspections have identified areas requiring continued operational attention. Life Safety Code compliance and resident supervision practices were the focus. Families touring the community should ask staff how these issues are monitored and managed. The facility has documented compliance following investigations, and there are ongoing efforts to improve its operations.

Residents have access to activity rooms, lounge areas, and family-friendly and pet-friendly spaces. Beauty and barber services are available on-site, and dining includes a variety of menu options. The location has a Walk Score of 8, so it’s a car-dependent area that requires transportation for most errands. This type of setting is common in rural Indiana communities and is best suited for residents and families who prefer a quieter environment.

Facility Direct Line (260) 749-0413

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

2h 34m per day

vs avg

6 of 6 metrics below state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	25m per day	▼ 38% State avg: 40m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	44m per day	▼ 4% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 1m per day	▼ 11% State avg: 2h 16m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 37m per day	▼ 19% State avg: 3h 14m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	1m per day	▼ 76% State avg: 4m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	10m per day	▼ 63% State avg: 27m per day · National avg: 28m per day

Capacity and availability

129 days

120-bed community

A larger shared setting that may offer more common spaces and organized community services.

1 year in operation

A newer community that may feature more recent facilities and programs.

Walk Score: 8 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

54%

Lower than the Indiana average: 68.1%

Occupied beds

65 / 120

Average occupied beds in Indiana homes 70 beds

Facility TypeNursing Home / Skilled Nursing Facility / Nursing Facility Dually Certified

StatusActive

IssuanceNovember 1, 2024

ExpirationDecember 31, 2026

License Number24-000114-1

CMS Certification Number155207

Majestic Care of New Haven is legally operated by Adams County Memorial Hospital, and administered by Lorri Maples.

Profit StatusFor-profit

SNF/NF (Combined)

120 units

Total beds

120 units

Staffing

Key information about the people who lead and staff this community.

Medical DirectorRebeacca Baker-Palmer

Director of NursingAlesha Simon

Rehabilitation Services

Respite Care

Short-Term Rehab

24-Hour Staffing

Fax(260) 749-2531

Pets not allowed

Activity Room

Lounge Areas

Beauty And Barber Services

Family And Pet-Friendly Facilities

Since 2022 · 4 years of data 91 deficiencies 11 complaints 52 inspections

Inspection Score

11 points below the Indiana average for assisted living residences (83/100)

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average

Overall vs. IN average

Latest Inspection January 9, 2026 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IN Average	vs. IN Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	91	36	This facility has 153% more total deficiencies than a typical Indiana assisted living residence (91 vs. IN avg 36).↑ 153% worse
Deficiencies per year Average deficiencies per year since 2022.	22.8	9	This facility has 153% more deficiencies per year than a typical Indiana assisted living residence (22.8 vs. IN avg 9).↑ 153% worse
Deficiencies per inspection Average deficiencies per inspection.	1.8	1.9	This facility has 5% fewer deficiencies per inspection than a typical Indiana assisted living residence (1.8 vs. IN avg 1.9).↓ 5% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IN Average	vs. IN Avg
Total visits Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.	52	19	This facility has had 174% more total visits than the Indiana average (52 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↑ 174% more
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	17	7	This facility has 143% more inspections with deficiencies than a typical Indiana assisted living residence (17 vs. IN avg 7).↑ 143% worse
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	33%	37%	This facility has 4 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (33% vs. IN avg 37%).↓ 4% better
Inspections Routine, scheduled inspections conducted by state regulators.	39	13	This facility has 200% more inspections than a typical Indiana assisted living residence (39 vs. IN avg 13).↑ 200% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	IN Average	vs. IN Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	11	5	This facility has 120% more total complaints than a typical Indiana assisted living residence (11 vs. IN avg 5).↑ 120% worse
Complaints per year Average complaints per year since 2022.	2.8	1.3	This facility has 115% more complaints per year than a typical Indiana assisted living residence (2.8 vs. IN avg 1.3).↑ 115% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on June 11, 2025, found no deficiencies related to the complaint investigated, confirming compliance with applicable regulations.
The April 2, 2025 inspection cited a deficiency for failure to properly supervise a resident during smoking, resulting in smoke detected in a resident's room.
The March 5, 2025 Life Safety Code survey found six deficiencies including emergency preparedness training lapses, smoke barrier door maintenance, delayed egress locking issues, and unsafe smoking area practices.

Show Inspection Reports

Inspections since 2023

Total health inspections 10

State average N/A

Last Health inspection on Jan 2025

Total health citations

State average N/A

Citations per inspection

2.1

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

12 of 21 citations resulted from standard inspections; and 9 of 21 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

1 serious citation State average: N/A

20 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 3 years)

Pharmacy moderate citation Jan 27, 2025

Corrected

Pharmacy moderate citation Jun 14, 2024

Corrected

Quality of Care moderate citation Jun 14, 2024

Corrected

Administration moderate citation Mar 08, 2024

Corrected

Total staff 78

Employees 72

Contractors 6

Staff to resident ratio 1.10 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 34

Average shift 7.8 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 24,250

Nursing staff breakdown

7.4 hours

8.3 hours

8 hours

Contractor staffing

240 contractor hours this quarter

Feeding Assistant: 2 Occupational Therapy Assistant: 2 Certified Nursing Assistant: 1 Diagnostic X-ray Services Staff: 1

Staff by category


Certified Nursing Assistant	19	1	20	9,025	92	100%	8
Medication Aide/Technician	8	0	8	3,923	92	100%	8.7
Licensed Practical Nurse	10	0	10	3,883	92	100%	8.3
Other Dietary Services Staff	4	0	4	1,297	92	100%	5.7
Registered Nurse	7	0	7	1,162	88	96%	7.4
Clinical Nurse Specialist	7	0	7	1,079	64	70%	8
RN Director of Nursing	4	0	4	845	74	80%	8.1
Dietitian	1	0	1	518	65	71%	8
Mental Health Service Worker	1	0	1	496	62	67%	8
Nurse Practitioner	1	0	1	432	54	59%	8
Physical Therapy Aide	1	0	1	417	62	67%	6.7
Qualified Social Worker	1	0	1	345	59	64%	5.8
Administrator	1	0	1	328	41	45%	8
Feeding Assistant	0	2	2	214	41	45%	4.3
Respiratory Therapy Technician	2	0	2	105	28	30%	3.8
Occupational Therapy Aide	1	0	1	71	11	12%	6.5
Dental Services Staff	2	0	2	52	8	9%	5.7
Speech Language Pathologist	2	0	2	48	14	15%	3.4
Diagnostic X-ray Services Staff	0	1	1	6	6	7%	1
Occupational Therapy Assistant	0	2	2	5	4	4%	1.1

20 Certified Nursing Assistant

% of Days 100%

8 Medication Aide/Technician

% of Days 100%

10 Licensed Practical Nurse

% of Days 100%

4 Other Dietary Services Staff

% of Days 100%

7 Registered Nurse

% of Days 96%

7 Clinical Nurse Specialist

% of Days 70%

4 RN Director of Nursing

% of Days 80%

1 Dietitian

% of Days 71%

1 Mental Health Service Worker

% of Days 67%

1 Nurse Practitioner

% of Days 59%

1 Physical Therapy Aide

% of Days 67%

1 Qualified Social Worker

% of Days 64%

1 Administrator

% of Days 45%

2 Feeding Assistant

% of Days 45%

2 Respiratory Therapy Technician

% of Days 30%

1 Occupational Therapy Aide

% of Days 12%

2 Dental Services Staff

% of Days 9%

2 Speech Language Pathologist

% of Days 15%

1 Diagnostic X-ray Services Staff

% of Days 7%

2 Occupational Therapy Assistant

% of Days 4%

View All Staffing Data

Total fines amount $0

100% lower than State average

State average: $27K

Number of fines 0

100% fewer fines than State average

State average: 1.4

Payment Denials 1

152% more payment denials than State average

State average: 0.4

Fines amount comparison

This facility $0

State average $27K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 4.0

50% better than State average

State average: 8.0

Functional decline score 11.9

30% better than State average

State average: 17.1

Long-stay resident measures

Significantly above average State avg: 4.1

Need for Help with Daily Activities Increased 0.8%

93% better than State average

State average: 12.0%

Walking Ability Worsened 4.0%

72% better than State average

State average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence 30.7%

25% worse than State average

State average: 24.6%

Falls with Major Injury 6.5%

68% worse than State average

State average: 3.9%

High Risk Residents with Pressure Ulcers 4.1%

6% better than State average

State average: 4.4%

Urinary Tract Infection 0.0%

100% better than State average

State average: 1.2%

Lost Too Much Weight 4.4%

22% better than State average

State average: 5.7%

Depressive Symptoms 72.7%

202% worse than State average

State average: 24.1%

Antipsychotic Use 4.8%

62% better than State average

State average: 12.4%

Pneumococcal Vaccine 95.0%

In line with State average

State average: 93.7%

Influenza Vaccine 100.0%

5% better than State average

State average: 95.4%

Short-stay resident measures

Pneumococcal Vaccine 70.5%

14% worse than State average

State average: 81.7%

Antipsychotic medication increase 0.0%

100% better than State average

State average: 1.4%

Breakdown by payment type

Medicare

8% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

37% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

55% of new residents, often for long-term daily care.

Typical stay 5 - 6 months

Total residents 71

Medicare

1.4% of residents

Medicaid

77.5% of residents

Private pay or other

21.1% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Majestic Care of New Haven from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 72.8% ↓ 3.2pp vs 2022

Net Patient Income $2.1M ↑ ~$2.4M vs 2022

Payroll Costs $3.0M ↑ ~$399.0K vs 2022

Operating Margin 14.8% ↑ 16.5pp vs 2022

Metric	2011	2012	2013	2014	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	82.2%	80.0%	72.3%	71.9%	75.2%	75.4%	63.7%	79.1%	83.7%	82.6%	76.0%	72.8%
Beds	120	120	120	120	120	120	130	120	120	120	120	120
Net Income	$631,200	$537,807	-$753,766	-$930,632	$396,528	$763,400	-$624,941	$1,495,251	$2,492,267	$1,369,472	$62,004	$2,138,727
Gross Revenue	$10,286,806	$10,029,112	$9,446,950	$9,130,969	$9,476,466	$10,057,955	$10,103,149	$12,302,839	$14,310,715	$15,802,076	$14,667,057	$15,941,687
Operating Expenses	$7,874,080	$7,453,240	$7,951,016	$8,326,670	$8,766,926	$7,672,546	$9,299,322	$9,590,347	$10,688,574	$13,123,937	$13,143,608	$12,270,299
Net Patient Income	$600,726	$505,981	-$768,565	-$944,334	$380,488	$741,569	-$635,387	$1,494,936	$1,950,424	$507,203	-$225,506	$2,125,803
Net Patient Revenue	$8,474,806	$7,959,221	$7,182,451	$7,382,336	$9,147,414	$8,414,115	$8,663,935	$11,085,283	$12,638,998	$13,631,140	$12,918,102	$14,396,102
Payroll Costs	$3,613,256	$3,383,940	$3,415,725	$3,514,314	$3,562,174	$2,939,784	$2,766,830	$3,912,207	$4,089,659	$3,030,667	$2,573,687	$2,972,669
Operating Margin %	7.1%	6.4%	-10.7%	-12.8%	4.2%	8.8%	-7.3%	13.5%	15.4%	3.7%	-1.8%	14.8%
Medicare %	10.5%	7.6%	6.1%	6.7%	4.9%	4.3%	5.3%	5.3%	8.7%	8.4%	8.6%	5.2%
Medicaid %	72.4%	66.3%	75.6%	74.0%	67.1%	62.4%	55.1%	52.3%	53.0%	66.5%	66.8%	74.1%
Private %	17.1%	26.1%	18.3%	19.3%	28.0%	33.3%	39.6%	42.5%	38.2%	25.1%	24.6%	20.7%
Net Patient Revenue/Day	$235	$227	$227	$235	$277	$255	$287	$320	$344	$377	$388	$451
Cost/Day	$219	$212	$251	$265	$265	$232	$308	$277	$291	$363	$395	$385
Avg Length of Stay	123.3 days	142.7 days	139.5 days	131.7 days	146.2 days	138.8 days	88.4 days	86.2 days	124.1 days	110.3 days	87.1 days	129.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$14.4M

Net patient income

$2.1M

For-profit LLC

Net patient revenue

$14.4M

Net patient income

$2.1M

Other income

$12.9K

Payroll costs

$3.0M 20.6% of net patient revenue

Other operating costs

$9.3M

Total costs

$12.3M

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Most new residents arrive under Medicaid (55% of admissions), and a typical Medicaid stay runs around 5 - 6 months.

Coverage residents most often arrive under.

Medicare 8%

Private pay 37%

Medicaid 55%

Coverage residents most often leave under.

Medicare 4%

Private pay 33%

Medicaid 62%

2.8 miles from city center Estimated distance in miles from New Haven's city center to Majestic Care of New Haven's address, calculated via Google Maps.

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The information below is reported by the Indiana Department of Health, Division of Long Term Care.


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Nursing Home Explorer

Who is the Director of Nursing at Majestic Care of New Haven?

Alesha Simon is the Director of Nursing at Majestic Care of New Haven.

Who is the owner of Majestic Care of New Haven?

Majestic Care of New Haven is legally operated by Adams County Memorial Hospital, and administered by Lorri Maples.

Is Majestic Care of New Haven in a walkable area?

Majestic Care of New Haven has a walk score of 8. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Majestic Care of New Haven?

According to IN state health department records, Majestic Care of New Haven's license number is 24-000114-1.

When does Majestic Care of New Haven's license expire?

According to IN state health department records, Majestic Care of New Haven's license expires on December 31, 2026.

What is the occupancy rate at Majestic Care of New Haven?

Majestic Care of New Haven's occupancy is 54%.

Are pets allowed at Majestic Care of New Haven?

No, Majestic Care of New Haven has a no-pet policy.

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Majestic Care of New Haven

Overview of Majestic Care of New Haven

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact Majestic Care of New Haven

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

20 Certified Nursing Assistant

8 Medication Aide/Technician

10 Licensed Practical Nurse

4 Other Dietary Services Staff

7 Registered Nurse

7 Clinical Nurse Specialist

4 RN Director of Nursing

1 Dietitian

1 Mental Health Service Worker

1 Nurse Practitioner

1 Physical Therapy Aide

1 Qualified Social Worker

1 Administrator

2 Feeding Assistant

2 Respiratory Therapy Technician

1 Occupational Therapy Aide

2 Dental Services Staff

2 Speech Language Pathologist

1 Diagnostic X-ray Services Staff

2 Occupational Therapy Assistant

Penalties and fines

Fines amount comparison

Fines amount comparison

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly long-term care residents

Admissions

Discharges

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