Occupancy rate
60%
13% lower than Indiana averageIndiana average: 69%
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Nursing Home
Majestic Care of South Bend
Majestic Care of South Bend provides rehabilitation and skilled nursing care with respect, understanding, and true excellence. The community offers compassionate, person-centered care designed to meet the unique needs of each resident. Services include long-term care, post-surgical recovery, and various therapies.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
103
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
60.2%
Residents per day (avg)
60
Occupancy rate
60.2%
Residents per day (avg)
60
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
13% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
32% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
55% of new residents, often for long-term daily care.
Typical stay
5 - 6 months
Finances and operations
Governmental community
Operated by county authorities.
Home revenue
$12.1M
Surplus of revenue
$1.8M
Governmental community
Operated by county authorities.
Home revenue
$12,132,241.00
Surplus of revenue
$1,799,477.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$10.3M
103-bed community
A larger shared setting that may offer more common spaces and organized community services.
1 year in operation
A newer community that may feature more recent facilities and programs.
About this community
Occupancy
13% lower than Indiana averageOccupied beds
62 / 103
Average residents
70 per day
License details
Facility type
Nursing Home (skilled Nursing Facility)
Status
Active
Issuance
August 1, 2024
Additional licensing details
License number:
24-000124-1
CMS Certification Number:
155219
Ownership & operating entity
Majestic Care of South Bend is administrated by STEPHEN SOKOLOW.
Profit status:
OTHER
Staffing
Key information about the people who lead and staff this community.
Leadership
Director of Nursing:
REBECCA RITCHIE
Care Services
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Independent Living
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab
All Levels of Care
Contact Information
Fax:
(574) 271-4395
Programs & Activities
Specific Programs
Short-Term Care, Long-Term Care, Outpatient Therapy, Speech Therapy, Occupational Therapy, Physical Therapy, Memory Care, Assisted Living, Hospice Care, Respite Care, Behavioral Health, Independent Living, Ventilator Care, Dialysis Care, Aquatic Therapy, Home Health, Pediatric Care, Child Care
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
13 visits/inspections
Results
3 with citations
0 without citations
Indiana average: 8 complaint visits
Indiana average: 3 inspections with citations
Show Inspection Reports
11 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Indiana average: 4 complaints
Latest inspection
Date:June 18, 2025
Type:Complaint Investigation
88 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Indiana average: 26 citations
104 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Inspection Report Summary for Majestic Care of South Bend
The most recent inspection on June 18, 2025, found Majestic Care of South Bend in compliance with no deficiencies cited related to the complaint investigated. Prior inspections showed a mixed record with multiple citations primarily involving resident care issues such as medication administration, staffing shortages, and care planning, as well as recurring Life Safety Code deficiencies related to emergency preparedness, fire safety, and electrical hazards. Several complaint investigations were substantiated over time, including failures in abuse reporting, supervision leading to resident elopement, and verbal abuse by staff, but many complaints were also found unsubstantiated. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility appears to be improving recently, with the latest inspections showing compliance and correction of earlier cited deficiencies.
Health Inspection History
Inspections
Total health inspections
9
Indiana average 6
Last Health inspection on Oct 2024
Total health citations
57
Citations per inspection
6.33
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
43 of 57 citations resulted from standard inspections; 13 of 57 resulted from complaint investigations; and 1 of 57 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
3
3
1400% worse than Indiana averageIndiana average: 0.2
Serious Health citations
0
0
100% better than Indiana averageIndiana average: 0.6
3 critical citations
0 serious citations
54 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
Oct 04, 2024
Corrected
Infection Control moderate citation
Oct 04, 2024
Corrected
Nutrition moderate citation
Oct 04, 2024
Corrected
Pharmacy moderate citation
Oct 04, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around South Bend
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Briarcliff Health & Rehabilitation Center
-33%
+3%
-9%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46619
131
-
BRIARCLIFF HEALTH CARE - SOUTH BEND LLC
63.2%
$10,800,828.00
$3,777,411.00
35%
95.90
3.5492
1
19
3
-33%+3%-9%
Majestic Care of South Bend
-6%
-18%
+13%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IN 46635
103
-
MAJESTIC CARE OF SOUTH BEND LLC
78.7%
$12,127,164.00
$3,429,554.00
28.3%
60
2.8317
3
57
3
-6%-18%+13%
Cardinal Nursing and Rehabilitation
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-
-
75
-
-
-
-
-
-
-
-
-
-
-
-
Holy Cross Village-Notre Dame
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
-
-
16
-
-
-
-
-
-
-
-
-
-
-
-
Ironwood Health & Rehab Center
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
South Bend (Twyckenham Hills)
-
5
-
-
-
-
-
-
-
-
-
-
-
-
Briarcliff Health & Rehabilitation Center
Type of care:
SNF
AL
Community:
IN 46619
Bed Count:
131
Operator:
BRIARCLIFF HEALTH CARE - SOUTH BEND LLC
CCN:
155831
Occupancy:
63.2%
Home Revenue:
$10,800,828.00
Payroll Costs:
$3,777,411.00
Payroll %:
35%
Avg Residents/Day:
95.90
Overall Rating:
Adj Nurse Hours:
3.5492
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
19
Severe Citations:
3
RN share vs State Avg:
-33%
-33%
Staffing vs State Avg:
+3%
+3%
Occupancy vs State Avg:
-9%
-9%
Majestic Care of South Bend
Type of care:
SNF
AL
Community:
IN 46635
Bed Count:
103
Operator:
MAJESTIC CARE OF SOUTH BEND LLC
CCN:
155219
Occupancy:
78.7%
Home Revenue:
$12,127,164.00
Payroll Costs:
$3,429,554.00
Payroll %:
28.3%
Avg Residents/Day:
60
Overall Rating:
Adj Nurse Hours:
2.8317
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Citations:
57
Severe Citations:
3
RN share vs State Avg:
-6%
-6%
Staffing vs State Avg:
-18%
-18%
Occupancy vs State Avg:
+13%
+13%
Places of interest near Majestic Care of South Bend
1771.1 miles from city center
SOUTH BEND, IN 46635
Calculate Travel Distance to Majestic Care of South Bend
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
124
Total Staff
87
Employees
37
Contractors
20,770
Total Hours (Quarter)
29
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 11 | 11 | Yes |
| Licensed Practical Nurse | 9 | 8.1 | Yes |
| Certified Nursing Assistant | 36 | 7.7 | No |
Staff by Category
Administration ⓘ
2 staff
7.2hs shift avg
Nursing Staff ⓘ
81 staff
8.2hs shift avg
Physicians & Practitioners ⓘ
15 staff
7.9hs shift avg
Therapy Services ⓘ
15 staff
5.7hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
4 staff
2.9hs shift avg
Dietary Services ⓘ
2 staff
8.1hs shift avg
Other Services ⓘ
5 staff
7.8hs shift avg
Contractor Analysis
10%
of total hours from contractors
2,068 contractor hours this quarter
Licensed Practical Nurse: 3
Other Physician: 1
Physical Therapy Aide: 4
Speech Language Pathologist: 5
Mental Health Service Worker: 3
Nurse Practitioner: 1
Respiratory Therapy Technician: 3
Qualified Social Worker: 4
Registered Nurse: 5
Physical Therapy Assistant: 3
Feeding Assistant: 4
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 36 | 0 | 36 | 8,389 | 91 | 100% | 7.7 |
| Medication Aide/Technician | 16 | 0 | 16 | 3,707 | 90 | 99% | 9.1 |
| Licensed Practical Nurse | 6 | 3 | 9 | 1,880 | 90 | 99% | 8.1 |
| Registered Nurse | 6 | 5 | 11 | 1,319 | 78 | 86% | 11 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 628 | 57 | 63% | 7.9 |
| RN Director of Nursing | 5 | 0 | 5 | 540 | 51 | 56% | 8.2 |
| Mental Health Service Worker | 1 | 3 | 4 | 525 | 60 | 66% | 7.8 |
| Dietitian | 1 | 0 | 1 | 515 | 64 | 70% | 8 |
| Physical Therapy Aide | 0 | 4 | 4 | 513 | 63 | 69% | 7.7 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 508 | 62 | 68% | 8.2 |
| Nurse Practitioner | 4 | 1 | 5 | 488 | 48 | 53% | 8 |
| Speech Language Pathologist | 0 | 5 | 5 | 486 | 65 | 71% | 5.5 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 190 | 42 | 46% | 4.5 |
| Dental Services Staff | 1 | 0 | 1 | 161 | 21 | 23% | 7.7 |
| Qualified Social Worker | 0 | 4 | 4 | 136 | 36 | 40% | 2.9 |
| Feeding Assistant | 0 | 4 | 4 | 122 | 34 | 37% | 2.7 |
| Physical Therapy Assistant | 0 | 3 | 3 | 68 | 20 | 22% | 3.2 |
| Medical Director | 0 | 1 | 1 | 43 | 13 | 14% | 3.3 |
| Other Physician | 0 | 1 | 1 | 42 | 6 | 7% | 7 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
73 residents
Residents by payment source
Medicare
3 residents (4.1%)
Medicaid
67 residents (91.8%)
Private pay or other
3 residents (4.1%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.4
8% better than Indiana averageIndiana average: 8.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.9
18% better than Indiana averageIndiana average: 17.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
6.4%
Percent of long-stay residents whose need for help with daily activities has increased
6.4%
47% better than Indiana averageIndiana average: 12.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.1%
Percent of long-stay residents whose ability to move independently worsened
9.1%
37% better than Indiana averageIndiana average: 14.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.2%
7% worse than Indiana averageIndiana average: 24.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.2%
Percent of long-stay residents experiencing one or more falls with major injury
4.2%
9% worse than Indiana averageIndiana average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.4%
Percent of long-stay high risk residents with pressure ulcers
7.4%
69% worse than Indiana averageIndiana average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.8%
Percent of long-stay residents with a urinary tract infection
0.8%
36% better than Indiana averageIndiana average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
10.0%
Percent of long-stay residents who lose too much weight
10.0%
76% worse than Indiana averageIndiana average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
19.6%
Percent of long-stay residents who have depressive symptoms
19.6%
19% better than Indiana averageIndiana average: 24.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
8.9%
Percent of long-stay residents who received an antipsychotic medication
8.9%
29% better than Indiana averageIndiana average: 12.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
5% better than Indiana averageIndiana average: 93.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.9%
14% worse than Indiana averageIndiana average: 95.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.7%
In line with Indiana averageIndiana average: 81.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
5.5%
Percent of short-stay residents who newly received an antipsychotic medication
5.5%
298% worse than Indiana averageIndiana average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
12.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
12.5%
84% worse than Indiana averageIndiana average: 79.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$116K
326% higher than Indiana averageIndiana average: $27K
Number of fines
3
116% more fines than Indiana averageIndiana average: 1.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
152% more payment denials than Indiana averageIndiana average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$116K
Indiana average
$27K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 15, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 15, 2024
$17K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 15, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 15, 2024
$84K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jul 15, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jul 15, 2024
34 days
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 28, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 28, 2023
$15K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Majestic Care of South Bend based on CMS SNF Cost Reports.
Occupancy Rate
78.7%
↑ 24.1pp vs 2022
Net Income
$1,799,477
↑ ~$1.8M vs 2022
Total Payroll
$4,183,988
↑ ~$670K vs 2022
Profit Margin
14.8%
↑ 14.8pp vs 2022
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