Occupancy rate
60%
12% lower than Indiana averageIndiana average: 68%
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
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Nursing Home in South Bend
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Majestic Care of South Bend
Nursing Home in South Bend
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Majestic Care of South Bend
Majestic Care of South Bend provides rehabilitation and skilled nursing care with respect, understanding, and true excellence. The community offers compassionate, person-centered care designed to meet the unique needs of each resident. Services include long-term care, post-surgical recovery, and various therapies.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
103
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
60.2%
Residents per day (avg)
60
Occupancy rate
60.2%
Residents per day (avg)
60
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
13% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
32% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
55% of new residents, often for long-term daily care.
Typical stay
5 - 6 months
Finances and operations
Governmental community
Operated by county authorities.
Home revenue
$12.1M
Surplus of revenue
$1.8M
Governmental community
Operated by county authorities.
Home revenue
$12.1M
Surplus of revenue
$1.8M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.4M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$10.3M
103-bed community
A larger shared setting that may offer more common spaces and organized community services.
2 years in operation
A newer community that may feature more recent facilities and programs.
About this community
Occupancy
12% lower than Indiana averageOccupied beds
62 / 103
Average residents
70 per day
Facility TypeNursing Home (skilled Nursing Facility)
IssuanceJanuary 8, 2024
ExpirationJuly 31, 2025
License Number24-000124-1
CMS Certification Number155219
Majestic Care of South Bend is legally operated by Jackson County Schneck Memorial Hospital, and administrated by Stephen Sokolow.
Profit StatusOTHER
SNF/NF (Combined)
103 units
Total beds
103 units
Staffing
Key information about the people who lead and staff this community.
Director of NursingREBECCA RITCHIE
Rehabilitation Services
Respite Care
Short-Term Rehab
Physical Therapy
Occupational Therapy
Speech Therapy
Skilled Nursing
24-Hour Staffing
Hospice Care
Fax(574) 271-4395
Specific ProgramsShort-Term Care, Long-Term Care, Outpatient Therapy, Speech Therapy, Occupational Therapy, Physical Therapy, Memory Care, Assisted Living, Hospice Care, Respite Care, Behavioral Health, Independent Living, Ventilator Care, Dialysis Care, Aquatic Therapy, Home Health, Pediatric Care, Child Care
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Inspection Overview
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
43 total visits · Indiana avg: 19
Ranked 380th of 388 in Indiana
33
Inspections
Indiana avg: 13
154% above Indiana avg
16
Visits with Citations
Indiana avg: 7
129% above Indiana avg
104
Citations Total
Indiana avg: 34
206% above Indiana avg Ranked 379th of 385
27
Visits without Citations
Indiana avg: 12
125% above Indiana avg
Show Inspection Reports
11 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Indiana average: 5 complaints
Latest inspection
Date
June 18, 2025
Complaint Investigation104 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Indiana average: 34 citations
104 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Indiana average: 36 deficiencies
Inspection Report Summary for Majestic Care of South Bend
The most recent inspection on June 18, 2025, found Majestic Care of South Bend in compliance with no deficiencies cited related to the complaint investigated. Prior inspections showed a mixed record with multiple citations primarily involving resident care issues such as medication administration, staffing shortages, and care planning, as well as recurring Life Safety Code deficiencies related to emergency preparedness, fire safety, and electrical hazards. Several complaint investigations were substantiated over time, including failures in abuse reporting, supervision leading to resident elopement, and verbal abuse by staff, but many complaints were also found unsubstantiated. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility appears to be improving recently, with the latest inspections showing compliance and correction of earlier cited deficiencies.
Health Inspection History
Inspections
Total health inspections
9
Indiana average 6
Last Health inspection on Oct 2024
Total health citations
57
Indiana average 25
Citations per inspection
6.33
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
43 of 57 citations resulted from standard inspections; 13 of 57 resulted from complaint investigations; and 1 of 57 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
3
3
1400% worse than Indiana averageIndiana average: 0.2
Serious Health citations
0
0
100% better than Indiana averageIndiana average: 0.6
3 critical citations
0 serious citations
54 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Oct 04, 2024
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Oct 04, 2024
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Oct 04, 2024
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Oct 04, 2024
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Oct 04, 2024
Issues related to food quality, meal service, and resident's nutritional needs.
Oct 04, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 04, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 04, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around South Bend The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Filter by care type
| Briarcliff Health & Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | South Bend | 131 | 66.4% | -4% | 3.55 | -33% | +3% | 1 | 19 | 3.8 | 3 | 96 | - | - | Briarcliff Health Care - South Bend Llc | $10.8M | $3.8M | 35% | 155831 | ||||
| Majestic Care of South Bend |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | South Bend | 103 | 82.5% | +19% | 2.83 | -6% | -18% | 3 | 57 | 6.3 | 3 | 60 | - | - | Majestic Care Of South Bend Llc | $12.1M | $3.4M | 28.3% | 155219 | ||||
| Cardinal Nursing and Rehabilitation | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | South Bend | - | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | 75 | - | - | - | - | - |
| Holy Cross Village-Notre Dame | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | South Bend | - | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | 16 | - | - | - | - | - |
| Ironwood Health & Rehab Center | - |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | South Bend (Twyckenham Hills) | - | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | 5 | - | - | - | - | - |
Places of interest near Majestic Care of South Bend
1771.1 miles from city center
Estimated distance in miles from SOUTH BEND's city center to Majestic Care of South Bend's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
124
Employees
87
Contractors
37
Staff to resident ratio
1.70:1
1698530% better than Indiana averageIndiana average ratio: 0.00:1
Avg staff/day
29
Average shift
7.9 hours
0% compared with Indiana averageIndiana average: 7.7 hours
Total staff hours (quarter)
20,770
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
11
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
9
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
36
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
10%
2,068 contractor hours this quarter
Speech Language Pathologist: 5
Registered Nurse: 5
Physical Therapy Aide: 4
Qualified Social Worker: 4
Feeding Assistant: 4
Licensed Practical Nurse: 3
Mental Health Service Worker: 3
Respiratory Therapy Technician: 3
Physical Therapy Assistant: 3
Other Physician: 1
Nurse Practitioner: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 36 | 0 | 36 | 8,389 | 91 | 100% | 7.7 |
| Medication Aide/Technician | 16 | 0 | 16 | 3,707 | 90 | 99% | 9.1 |
| Licensed Practical Nurse | 6 | 3 | 9 | 1,880 | 90 | 99% | 8.1 |
| Registered Nurse | 6 | 5 | 11 | 1,319 | 78 | 86% | 11 |
| Clinical Nurse Specialist | 9 | 0 | 9 | 628 | 57 | 63% | 7.9 |
| RN Director of Nursing | 5 | 0 | 5 | 540 | 51 | 56% | 8.2 |
| Mental Health Service Worker | 1 | 3 | 4 | 525 | 60 | 66% | 7.8 |
| Dietitian | 1 | 0 | 1 | 515 | 64 | 70% | 8 |
| Physical Therapy Aide | 0 | 4 | 4 | 513 | 63 | 69% | 7.7 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 508 | 62 | 68% | 8.2 |
| Nurse Practitioner | 4 | 1 | 5 | 488 | 48 | 53% | 8 |
| Speech Language Pathologist | 0 | 5 | 5 | 486 | 65 | 71% | 5.5 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 190 | 42 | 46% | 4.5 |
| Dental Services Staff | 1 | 0 | 1 | 161 | 21 | 23% | 7.7 |
| Qualified Social Worker | 0 | 4 | 4 | 136 | 36 | 40% | 2.9 |
| Feeding Assistant | 0 | 4 | 4 | 122 | 34 | 37% | 2.7 |
| Physical Therapy Assistant | 0 | 3 | 3 | 68 | 20 | 22% | 3.2 |
| Medical Director | 0 | 1 | 1 | 43 | 13 | 14% | 3.3 |
| Other Physician | 0 | 1 | 1 | 42 | 6 | 7% | 7 |
36 Certified Nursing Assistant
% of Days
100%
16 Medication Aide/Technician
% of Days
99%
9 Licensed Practical Nurse
% of Days
99%
11 Registered Nurse
% of Days
86%
9 Clinical Nurse Specialist
% of Days
63%
5 RN Director of Nursing
% of Days
56%
4 Mental Health Service Worker
% of Days
66%
1 Dietitian
% of Days
70%
4 Physical Therapy Aide
% of Days
69%
1 Administrator
% of Days
70%
1 Other Dietary Services Staff
% of Days
68%
5 Nurse Practitioner
% of Days
53%
5 Speech Language Pathologist
% of Days
71%
3 Respiratory Therapy Technician
% of Days
46%
1 Dental Services Staff
% of Days
23%
4 Qualified Social Worker
% of Days
40%
4 Feeding Assistant
% of Days
37%
3 Physical Therapy Assistant
% of Days
22%
1 Medical Director
% of Days
14%
1 Other Physician
% of Days
7%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
73
Medicare
3
4.1% of residents
Medicaid
67
91.8% of residents
Private pay or other
3
4.1% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.4
8% better than Indiana averageIndiana average: 8.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.9
18% better than Indiana averageIndiana average: 17.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
6.4%
Percent of long-stay residents whose need for help with daily activities has increased
6.4%
47% better than Indiana averageIndiana average: 12.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
9.1%
Percent of long-stay residents whose ability to move independently worsened
9.1%
37% better than Indiana averageIndiana average: 14.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.2%
7% worse than Indiana averageIndiana average: 24.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.2%
Percent of long-stay residents experiencing one or more falls with major injury
4.2%
9% worse than Indiana averageIndiana average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.4%
Percent of long-stay high risk residents with pressure ulcers
7.4%
69% worse than Indiana averageIndiana average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.8%
Percent of long-stay residents with a urinary tract infection
0.8%
36% better than Indiana averageIndiana average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
10.0%
Percent of long-stay residents who lose too much weight
10.0%
76% worse than Indiana averageIndiana average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
19.6%
Percent of long-stay residents who have depressive symptoms
19.6%
19% better than Indiana averageIndiana average: 24.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
8.9%
Percent of long-stay residents who received an antipsychotic medication
8.9%
29% better than Indiana averageIndiana average: 12.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.9%
5% better than Indiana averageIndiana average: 93.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.9%
14% worse than Indiana averageIndiana average: 95.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.7%
In line with Indiana averageIndiana average: 81.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
5.5%
Percent of short-stay residents who newly received an antipsychotic medication
5.5%
298% worse than Indiana averageIndiana average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
12.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
12.5%
84% worse than Indiana averageIndiana average: 79.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$116K
326% higher than Indiana averageIndiana average: $27K
Number of fines
3
116% more fines than Indiana averageIndiana average: 1.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
152% more payment denials than Indiana averageIndiana average: 0.4
Fines amount comparison
Fines amount comparison
This facility
$116K
Indiana average
$27K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 15, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 15, 2024
$17K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 15, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 15, 2024
$84K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jul 15, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jul 15, 2024
34 days
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 28, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 28, 2023
$15K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Majestic Care of South Bend based on CMS SNF Cost Reports.
Occupancy Rate
78.7%
↑ 24.1pp vs 2022
Net Income
$1.8M
↑ ~$1.8M vs 2022
Total Payroll
$4.2M
↑ ~$669.6K vs 2022
Profit Margin
14.8%
↑ 14.8pp vs 2022
Loading trend charts...
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