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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Led by administrator William H Straw, Manila Healthcare Center is a 84-bed nursing home operated by CHC Manila Nursing Center, LLC. Located on State Highway 18 in Manila, Arkansas, the facility, under owner David Vann, takes Medicare, Medicaid, and private pay, providing families with flexible pathways to cover both short-term rehabilitation and active nursing care. Averaging a stay length of around 234 days, the home serves post-acute recovery patients and residents who need longer-term care.
The facility specializes in rehabilitation services, offering short-term rehab programs and respite and palliative care for residents who have complex medical needs. Staffing levels average 4 hours and 41 minutes of total nursing care per resident day, with registered nurse coverage and nursing aide support. This mix allows Manila Healthcare Center to deliver hands-on assistance and clinical oversight throughout the day.
Targeting maintenance and sanitation practices, state inspections have examined environmental conditions and infection control protocols. Families should feel at ease asking staff how these operational standards are managed and how the home ensures a tidy, secure setting for residents. The home’s location in a car-dependent area means that visiting family and arranging external appointments may demand a vehicle.
For residents and families who can visit regularly, Manila Healthcare Center’s focus on rehabilitation and post-acute care, paired with its inclusion of many insurance pathways, makes it a choice worth touring. Doing so helps understand how the environment and staff tackle support for recovery and longer-term needs.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 72nd out of 182 homes in Arkansas for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 40m per day | ▲ 68% State avg: 24m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 36m per day | ▼ 37% State avg: 57m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 6m per day | ▲ 14% State avg: 2h 43m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 54m per day | ▲ 12% State avg: 3h 29m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 68% State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 42m per day | ▲ 161% State avg: 16m per day · National avg: 28m per day |
Lower than the Arkansas average: 71.3%Manila Healthcare Center is legally operated by CHC Manila Nursing Center, LLC, and administrated by William H Straw.
In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | AR Average | vs. AR Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 16 | 21 | This facility has 24% fewer total deficiencies than a typical Arkansas nursing home (16 vs. AR avg 21).↓ 24% better |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 4 | 5.3 | This facility has 25% fewer deficiencies per year than a typical Arkansas nursing home (4 vs. AR avg 5.3).↓ 25% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Arkansas average 4.2
Last Health inspection on Jan 2025
Arkansas average 21.8
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
15 of 18 citations resulted from standard inspections; 2 of 18 resulted from complaint investigations; and 1 of 18 came from combined inspections (standard and complaint).
100% better than Arkansas averageArkansas average: 0.4
100% better than Arkansas averageArkansas average: 0.2
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
63% more staff per resident than Arkansas average
8% worse than Arkansas average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 11 RN Staff are full-time employees. No contractors work on this role.
11
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursAssists with medical care and medications.
All 10 LPN Staff are full-time employees. No contractors work on this role.
10
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursHelps with daily care and mobility.
All 70 CNA Staff are full-time employees. No contractors work on this role.
70
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
712 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 70 | 0 | 70 | 13,059 | 92 | 100% | 7.5 |
| Nurse Aide in Training | 24 | 0 | 24 | 3,729 | 92 | 100% | 7.4 |
| Licensed Practical Nurse | 10 | 0 | 10 | 3,564 | 92 | 100% | 9.4 |
| Registered Nurse | 11 | 0 | 11 | 2,277 | 88 | 96% | 9.1 |
| Medication Aide/Technician | 5 | 0 | 5 | 1,541 | 79 | 86% | 10 |
| Clinical Nurse Specialist | 2 | 3 | 5 | 1,196 | 82 | 89% | 6.2 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Administrator | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| Dietitian | 1 | 0 | 1 | 449 | 62 | 67% | 7.2 |
| Physical Therapy Aide | 0 | 5 | 5 | 171 | 67 | 73% | 2.5 |
| Speech Language Pathologist | 0 | 5 | 5 | 121 | 59 | 64% | 1.9 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 63 | 33 | 36% | 1.8 |
| Qualified Social Worker | 0 | 2 | 2 | 59 | 35 | 38% | 1.5 |
| Occupational Therapy Aide | 0 | 2 | 2 | 44 | 10 | 11% | 4 |
| Physical Therapy Assistant | 0 | 4 | 4 | 43 | 27 | 29% | 1.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 15 | 5 | 5% | 3 |
| Medical Director | 0 | 1 | 1 | 12 | 3 | 3% | 4 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.2
19% worse than Arkansas averageArkansas average: 7.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.1
36% worse than Arkansas averageArkansas average: 13.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
17.6%
52% worse than Arkansas averageArkansas average: 11.5%
Percent of long-stay residents whose ability to move independently worsened
19.0%
42% worse than Arkansas averageArkansas average: 13.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.8%
18% worse than Arkansas averageArkansas average: 15.1%
Percent of long-stay residents experiencing one or more falls with major injury
3.3%
16% better than Arkansas averageArkansas average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
5.0%
5% worse than Arkansas averageArkansas average: 4.7%
Percent of long-stay residents with a urinary tract infection
2.4%
86% worse than Arkansas averageArkansas average: 1.3%
Percent of long-stay residents who lose too much weight
1.0%
80% better than Arkansas averageArkansas average: 5.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Percent of long-stay residents who received an antipsychotic medication
10.3%
In line with Arkansas averageArkansas average: 10.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
In line with Arkansas averageArkansas average: 94.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Arkansas averageArkansas average: 96.2%
Number of hospitalizations per 1,000 long-stay resident days.
1.77
10% better than Arkansas averageArkansas average: 1.97
Number of outpatient emergency department visits per 1,000 long-stay resident days.
4.06
86% worse than Arkansas averageArkansas average: 2.18
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.0%
In line with Arkansas averageArkansas average: 80.9%
Percent of short-stay residents who newly received an antipsychotic medication
3.0%
96% worse than Arkansas averageArkansas average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.2%
12% better than Arkansas averageArkansas average: 77.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.7%
6% better than Arkansas averageArkansas average: 25.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
24.4%
77% worse than Arkansas averageArkansas average: 13.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
29% of new residents, usually for short-term rehab.
54% of new residents, often for short stays.
17% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
59Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Manila Healthcare Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #134 / 181Payroll — State benchmarkedThis home is ranked 134th out of 181 homes in Arkansas. Shows total annual staff payroll benchmarked to the Arkansas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
0.0 miles from city center
Estimated distance in miles from Manila's city center to Manila Healthcare Center's address, calculated via Google Maps.
Add your location
Manila Healthcare Center is located in Manila, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.
The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
| Legacy Heights Nursing Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Russellville (West 12Th Street) | 107
Facility
107
AR AVG
84
Rank
#105 / 330 |
76.6%
Facility
76.6%
AR AVG
71.3%
Rank
#97 / 183 | +7% | 6.10
Facility
6.10
AR AVG
4.67
Rank
#11 / 182 | -52% | +31% | $0
Facility
$0
AR AVG
$27.3k
Rank
#1 / 187 | 17
Facility
17
AR AVG
21.8
Rank
#61 / 187 | 4.3
Facility
4.3
AR AVG
5.3
Rank
#58 / 187 | - | 82 | A+ |
24
Facility
24
AR AVG
34
Rank
#268 / 419 | Ginger Dixon | $10.2M
Facility
$10.2M
AR AVG
$9.4M
Rank
#73 / 181 | $4.9M
Facility
$4.9M
AR AVG
$3.4M
Rank
#58 / 181 | 48.5%
Facility
48.5%
AR AVG
37.9%
Rank
#55 / 181 | 45410 | ||||
| Manila Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Manila | 84
Facility
84
AR AVG
84
Rank
#176 / 330 |
23.8%
Facility
23.8%
AR AVG
71.3%
Rank
#178 / 183 | -67% | 4.68
Facility
4.68
AR AVG
4.67
Rank
#72 / 182 | +32% | 0% | $0
Facility
$0
AR AVG
$27.3k
Rank
#1 / 187 | 18
Facility
18
AR AVG
21.8
Rank
#71 / 187 | 3.6
Facility
3.6
AR AVG
5.3
Rank
#34 / 187 | - | 20 | - |
23
Facility
23
AR AVG
34
Rank
#274 / 419 | David Vann | $7.4M
Facility
$7.4M
AR AVG
$9.4M
Rank
#141 / 181 | $3.4M
Facility
$3.4M
AR AVG
$3.4M
Rank
#134 / 181 | 45.3%
Facility
45.3%
AR AVG
37.9%
Rank
#86 / 181 | 45297 | ||||
| The Green House Cottages of Poplar Grove |
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
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MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Little Rock (Leander) | 120
Facility
120
AR AVG
84
Rank
#59 / 330 |
89.2%
Facility
89.2%
AR AVG
71.3%
Rank
#18 / 183 | +25% | 6.16
Facility
6.16
AR AVG
4.67
Rank
#8 / 182 | -32% | +32% | $0
Facility
$0
AR AVG
$27.3k
Rank
#1 / 187 | 34
Facility
34
AR AVG
21.8
Rank
#163 / 187 | 3.4
Facility
3.4
AR AVG
5.3
Rank
#31 / 187 | - | 111 | A+ |
31
Facility
31
AR AVG
34
Rank
#229 / 419 | Marybret, LLC | $16.0M
Facility
$16.0M
AR AVG
$9.4M
Rank
#17 / 181 | $8.3M
Facility
$8.3M
AR AVG
$3.4M
Rank
#5 / 181 | 51.9%
Facility
51.9%
AR AVG
37.9%
Rank
#36 / 181 | 45466 | ||||
| St. Elizabeth‘s Place |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Jonesboro | 110
Facility
110
AR AVG
84
Rank
#91 / 330 |
80.9%
Facility
80.9%
AR AVG
71.3%
Rank
#47 / 183 | +13% | 4.35
Facility
4.35
AR AVG
4.67
Rank
#112 / 182 | -74% | -7% | $21.8k
Facility
$21.8k
AR AVG
$27.3k
Rank
#127 / 187 | 25
Facility
25
AR AVG
21.8
Rank
#134 / 187 | 5.0
Facility
5.0
AR AVG
5.3
Rank
#89 / 187 | 1 | 89 | A+ |
20
Facility
20
AR AVG
34
Rank
#295 / 419 | Mark Hahn | $12.5M
Facility
$12.5M
AR AVG
$9.4M
Rank
#42 / 181 | $4.6M
Facility
$4.6M
AR AVG
$3.4M
Rank
#75 / 181 | 36.9%
Facility
36.9%
AR AVG
37.9%
Rank
#158 / 181 | 45380 | ||||
| The Blossoms at Midtown Rehab & Nursing Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Little Rock (Hillcrest) | 154
Facility
154
AR AVG
84
Rank
#7 / 330 |
52.6%
Facility
52.6%
AR AVG
71.3%
Rank
#141 / 183 | -26% | 3.93
Facility
3.93
AR AVG
4.67
Rank
#165 / 182 | +72% | -16% | $0
Facility
$0
AR AVG
$27.3k
Rank
#1 / 187 | 26
Facility
26
AR AVG
21.8
Rank
#142 / 187 | 4.3
Facility
4.3
AR AVG
5.3
Rank
#58 / 187 | - | 81 | A- |
63
Facility
63
AR AVG
34
Rank
#35 / 419 | West Markham Street Operating LLC | $13.1M
Facility
$13.1M
AR AVG
$9.4M
Rank
#34 / 181 | $5.6M
Facility
$5.6M
AR AVG
$3.4M
Rank
#36 / 181 | 42.6%
Facility
42.6%
AR AVG
37.9%
Rank
#116 / 181 | 45450 |
The legal owner and operator of Manila Healthcare Center is CHC Manila Nursing Center, LLC.
Manila Healthcare Center has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.
Manila Healthcare Center's occupancy is 24%.
William H Straw is the administrator of Manila Healthcare Center.
Manila Healthcare Center has 84 beds.
Manila Healthcare Center is located at 2975 W State Highway 18.
(870) 561-3342 will put you in contact with the team at Manila Healthcare Center.
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