Manila Healthcare Center

Nursing Home, Memory Care, Respite Care & Skilled Nursing · Manila, AR

CMS overall rating

2975 W State Highway 18, Manila, AR 72442 View map

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Manila Healthcare Center accepts Medicare, Medicaid, and private pay.

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Manila Healthcare Center accepts Medicare, Medicaid, and private pay.

Overview of Manila Healthcare Center

Led by administrator William H Straw, Manila Healthcare Center is a 84-bed nursing home operated by CHC Manila Nursing Center, LLC. Located on State Highway 18 in Manila, Arkansas, the facility, under owner David Vann, takes Medicare, Medicaid, and private pay, providing families with flexible pathways to cover both short-term rehabilitation and active nursing care. Averaging a stay length of around 234 days, the home serves post-acute recovery patients and residents who need longer-term care.

The facility specializes in rehabilitation services, offering short-term rehab programs and respite and palliative care for residents who have complex medical needs. Staffing levels average 4 hours and 41 minutes of total nursing care per resident day, with registered nurse coverage and nursing aide support. This mix allows Manila Healthcare Center to deliver hands-on assistance and clinical oversight throughout the day.

Targeting maintenance and sanitation practices, state inspections have examined environmental conditions and infection control protocols. Families should feel at ease asking staff how these operational standards are managed and how the home ensures a tidy, secure setting for residents. The home’s location in a car-dependent area means that visiting family and arranging external appointments may demand a vehicle.

For residents and families who can visit regularly, Manila Healthcare Center’s focus on rehabilitation and post-acute care, paired with its inclusion of many insurance pathways, makes it a choice worth touring. Doing so helps understand how the environment and staff tackle support for recovery and longer-term needs.

Facility Direct Line (870) 561-3342 administrator@manilanursinghandr.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to Arkansas state averages

Total nursing care / resident

4h 41m per day

This facility Arkansas avg (4h 40m per day)

vs Arkansas avg

+0%

2 of 6 metrics below state avg

Standout metric Weekend RN is +161% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	40m per day	▲ 68% State avg: 24m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	36m per day	▼ 37% State avg: 57m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	3h 6m per day	▲ 14% State avg: 2h 43m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 54m per day	▲ 12% State avg: 3h 29m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	1m per day	▼ 68% State avg: 2m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	42m per day	▲ 161% State avg: 16m per day · National avg: 28m per day

Capacity and availability

234 days

84-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 23 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

24%

Lower than the Arkansas average: 71.3%

Occupied beds

20 / 84

Average occupied beds in Arkansas homes 77 beds

Facility TypeSkilled Nursing Facility With Dual Certified Beds (medicaid /medicare)

CountyMississippi

Certification TypeMedicaid / Medicare

Manila Healthcare Center is legally operated by CHC Manila Nursing Center, LLC, and administered by William H Straw.

Owner NameChc Manila Nursing Center, LLC

Profit StatusFor-profit

Medicaid and Medicare

84 units

Total beds

84 units

Rehabilitation Services

Respite Care

Short-Term Rehab

24-Hour Staffing

Short-Term Rehabilitation

Hospice

Palliative Care

Fax870-561-3344

Pets not allowed

Operating HoursMonday-Friday: 8:00 AM - 5:00 PM; Facility Hours: Monday - Sunday: 24 hours

Since 2022 · 4 years of data 16 deficiencies

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Arkansas state average

Overall vs. AR average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	AR Average	vs. AR Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	16	21	This facility has 24% fewer total deficiencies than a typical Arkansas nursing home (16 vs. AR avg 21).↓ 24% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

January 24, 2025 inspection found 2 deficiencies for unsanitary conditions on the secured unit and improper cleaning/storage of a resident's smoking assistive device.
January 5, 2024 complaint investigation substantiated late medication administration for two residents due to staffing shortages, resulting in a written warning for the nurse involved.
January 5, 2024 annual inspection cited 3 deficiencies including broken outlets, delayed medications, and ineffective QAPI plans to prevent repeated maintenance and medication issues.

Show Inspection Reports

Inspections since 2022

Total health inspections 5

State average 4.2

Last Health inspection on Jan 2025

Total health citations

State average 21.8

Citations per inspection

3.6

State average 5.32

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

15 of 18 citations resulted from standard inspections; 2 of 18 resulted from complaint investigations; and 1 of 18 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)

Critical health citations

100% better than State average

State average: 0.4

Serious health citations

100% better than State average

State average: 0.2

0 critical citations State average: 0.4

0 serious citations State average: 0.2

18 moderate citations State average: 20.9

0 minor citations State average: 0.4

Citations history (last 4 years)

Infection Control moderate citation Jan 24, 2025

Corrected

Resident Rights moderate citation Jan 24, 2025

Corrected

Administration moderate citation Jan 05, 2024

Corrected

Pharmacy moderate citation Jan 05, 2024

Corrected

Total staff 153

Employees 125

Contractors 28

Staff to resident ratio 2.59 : 1

63% more staff per resident than Arkansas average

Avg staff/day 40

Average shift 7.4 hours

8% worse than Arkansas average

Total staff hours (quarter) 27,358

Nursing staff breakdown

9.1 hours

9.4 hours

7.5 hours

Contractor staffing

712 contractor hours this quarter

Physical Therapy Aide: 5 Speech Language Pathologist: 5 Respiratory Therapy Technician: 5 Physical Therapy Assistant: 4 Clinical Nurse Specialist: 3 Qualified Social Worker: 2 Occupational Therapy Aide: 2 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	70	0	70	13,059	92	100%	7.5
Nurse Aide in Training	24	0	24	3,729	92	100%	7.4
Licensed Practical Nurse	10	0	10	3,564	92	100%	9.4
Registered Nurse	11	0	11	2,277	88	96%	9.1
Medication Aide/Technician	5	0	5	1,541	79	86%	10
Clinical Nurse Specialist	2	3	5	1,196	82	89%	6.2
Nurse Practitioner	1	0	1	512	64	70%	8
Administrator	1	0	1	504	63	68%	8
Dietitian	1	0	1	449	62	67%	7.2
Physical Therapy Aide	0	5	5	171	67	73%	2.5
Speech Language Pathologist	0	5	5	121	59	64%	1.9
Respiratory Therapy Technician	0	5	5	63	33	36%	1.8
Qualified Social Worker	0	2	2	59	35	38%	1.5
Occupational Therapy Aide	0	2	2	44	10	11%	4
Physical Therapy Assistant	0	4	4	43	27	29%	1.4
Occupational Therapy Assistant	0	1	1	15	5	5%	3
Medical Director	0	1	1	12	3	3%	4

70 Certified Nursing Assistant

% of Days 100%

24 Nurse Aide in Training

% of Days 100%

10 Licensed Practical Nurse

% of Days 100%

11 Registered Nurse

% of Days 96%

5 Medication Aide/Technician

% of Days 86%

5 Clinical Nurse Specialist

% of Days 89%

1 Nurse Practitioner

% of Days 70%

1 Administrator

% of Days 68%

1 Dietitian

% of Days 67%

5 Physical Therapy Aide

% of Days 73%

5 Speech Language Pathologist

% of Days 64%

5 Respiratory Therapy Technician

% of Days 36%

2 Qualified Social Worker

% of Days 38%

2 Occupational Therapy Aide

% of Days 11%

4 Physical Therapy Assistant

% of Days 29%

1 Occupational Therapy Assistant

% of Days 5%

1 Medical Director

% of Days 3%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 9.2

19% worse than Arkansas average

Arkansas average: 7.7

Functional decline score 18.1

36% worse than Arkansas average

Arkansas average: 13.3

Long-stay resident measures

Average

Need for Help with Daily Activities Increased 17.6%

52% worse than Arkansas average

Arkansas average: 11.5%

Walking Ability Worsened 19.0%

42% worse than Arkansas average

Arkansas average: 13.4%

Low Risk Residents with Bowel/Bladder Incontinence 17.8%

18% worse than Arkansas average

Arkansas average: 15.1%

Falls with Major Injury 3.3%

16% better than Arkansas average

Arkansas average: 3.9%

High Risk Residents with Pressure Ulcers 5.0%

5% worse than Arkansas average

Arkansas average: 4.7%

Urinary Tract Infection 2.4%

86% worse than Arkansas average

Arkansas average: 1.3%

Lost Too Much Weight 1.0%

80% better than Arkansas average

Arkansas average: 5.0%

Depressive Symptoms 0.0%

100% better than Arkansas average

Arkansas average: 1.5%

Antipsychotic Use 10.3%

In line with Arkansas average

Arkansas average: 10.5%

Pneumococcal Vaccine 98.6%

In line with Arkansas average

Arkansas average: 94.4%

Influenza Vaccine 100.0%

In line with Arkansas average

Arkansas average: 96.2%

Hospitalizations per 1,000 days 1.77

10% better than Arkansas average

Arkansas average: 1.97

ED visits per 1,000 days 4.06

86% worse than Arkansas average

Arkansas average: 2.18

Short-stay resident measures

Significantly below average

Pneumococcal Vaccine 83.0%

In line with Arkansas average

Arkansas average: 80.9%

Antipsychotic medication increase 3.0%

96% worse than Arkansas average

Arkansas average: 1.5%

Influenza Vaccine 87.2%

12% better than Arkansas average

Arkansas average: 77.7%

Re-hospitalized after SNF stay 23.7%

6% better than Arkansas average

Arkansas average: 25.2%

Emergency department visits 24.4%

77% worse than Arkansas average

Arkansas average: 13.8%

Breakdown by payment type

Medicare

29% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

54% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

17% of new residents, often for long-term daily care.

Typical stay 3 - 4 years

Total residents 59

Medicare

3.4% of residents

Medicaid

81.4% of residents

Private pay or other

15.3% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Manila Healthcare Center from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 92.6% ↑ 0.8pp vs 2022

Net Patient Income $53.6K ↓ ~$84.4K vs 2022

Payroll Costs $3.1M ↑ ~$271.3K vs 2022

Operating Margin 0.8% ↓ 1.4pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2019	2020	2021	2022	2023
Occupancy %	72.3%	73.1%	71.1%	61.5%	56.1%	61.4%	63.5%	76.7%	84.6%	77.5%	91.9%	92.6%
Beds	70	70	70	70	70	70	70	70	70	70	70	70
Net Income	$241,671	$171,643	$118,451	$42,546	-$60,625	$360,796	-$27,192	$158,199	-$26,460	-$5,985	$826,734	$53,914
Gross Revenue	$3,929,285	$3,916,584	$4,250,382	$3,579,505	$3,625,903	$4,540,773	$3,751,232	$4,711,735	$4,826,309	$4,807,338	$7,008,345	$7,410,230
Operating Expenses	$3,080,178	$3,123,680	$3,228,212	$2,903,741	$2,926,876	$3,122,687	$3,147,457	$3,806,230	$4,307,928	$5,630,179	$6,199,794	$6,549,995
Net Patient Income	$228,437	$154,320	$109,870	$36,938	-$67,281	$351,930	-$31,789	$157,546	-$26,460	-$1,415,225	$137,975	$53,606
Net Patient Revenue	$3,308,615	$3,278,000	$3,338,082	$2,940,679	$2,859,595	$3,474,617	$3,115,668	$3,963,776	$4,281,468	$4,214,954	$6,337,769	$6,603,601
Payroll Costs	$1,647,023	$1,644,773	$1,621,493	$1,484,377	$1,422,564	$1,506,476	$1,546,940	$1,793,195	$2,262,233	$2,008,516	$2,845,915	$3,117,224
Operating Margin %	6.9%	4.7%	3.3%	1.3%	-2.4%	10.1%	-1.0%	4.0%	-0.6%	-33.6%	2.2%	0.8%
Medicare %	9.0%	7.5%	10.6%	7.0%	9.7%	10.2%	4.6%	5.0%	3.7%	4.4%	4.2%	4.7%
Medicaid %	83.4%	84.8%	84.1%	83.1%	80.1%	76.8%	79.9%	82.7%	83.7%	76.0%	71.3%	76.5%
Private %	7.6%	7.7%	5.3%	9.9%	10.1%	13.0%	15.5%	12.4%	12.6%	19.7%	24.5%	18.8%
Net Patient Revenue/Day	$179	$175	$184	$187	$200	$221	$192	$202	$197	$213	$270	$279
Cost/Day	$167	$167	$178	$185	$204	$199	$194	$194	$199	$285	$264	$277
Avg Length of Stay	203.0 days	210.5 days	166.6 days	148.3 days	112.9 days	116.5 days	134.1 days	264.8 days	637.8 days	403.8 days	187.8 days	234.3 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$6.6M

Net patient income

$53.6K

For-profit Operated by a single business entity.

Net patient revenue

$6.6M

Net patient income

$53.6K

Other income

$308

Payroll costs

$3.1M 47.2% of net patient revenue

Other operating costs

$3.4M

Total costs

$6.5M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (54% of admissions), and a typical private pay stay runs around 3 - 4 months.

Coverage residents most often arrive under.

Medicare 29%

Private pay 54%

Medicaid 17%

Coverage residents most often leave under.

Medicare 20%

Private pay 50%

Medicaid 30%

0.0 miles from city center Estimated distance in miles from Manila's city center to Manila Healthcare Center's address, calculated via Google Maps.

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Info below is compiled from CMS reports & the AR Dept. of Human Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


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Bear Creek Healthcare LLC	NH	De Queen	131 Facility 131 AR AVG 84 Rank #46 / 329	36.2% Facility 36.2% AR AVG 65.7 Rank #150 / 165	-45%	5.15 Facility 5.15 AR AVG 4.67 Rank #38 / 184	-23%	+10%	$0 Facility $0 AR AVG $27.3k Rank #1 / 189	20 Facility 20 AR AVG 21.8 Rank #86 / 188	6.7 Facility 6.7 AR AVG 5.3 Rank #150 / 188	-	47	-	35 Facility 35 AR AVG 34 Rank #193 / 416	Cathy Parsons	$5.5MFiscal year ending 12/2023 Facility $5.5MFiscal year ending 12/2023 AR AVG $9.4M Rank #92 / 184	$3.0MFiscal year ending 12/2023 Facility $3.0MFiscal year ending 12/2023 AR AVG $3.4M Rank #156 / 184	55.1%Fiscal year ending 12/2023 Facility 55.1%Fiscal year ending 12/2023 AR AVG 37.9% Rank #175 / 184	45287
Greenhurst Nursing Center	NH RC SNF	Charleston	113 Facility 113 AR AVG 84 Rank #87 / 329	51.3% Facility 51.3% AR AVG 65.7 Rank #131 / 165	-22%	4.57 Facility 4.57 AR AVG 4.67 Rank #83 / 184	-36%	-2%	$0 Facility $0 AR AVG $27.3k Rank #1 / 189	10 Facility 10 AR AVG 21.8 Rank #10 / 188	3.3 Facility 3.3 AR AVG 5.3 Rank #23 / 188	-	58	A+	44 Facility 44 AR AVG 34 Rank #137 / 416	Jonas Schaffer	$9.6MFiscal year ending 06/2024 Facility $9.6MFiscal year ending 06/2024 AR AVG $9.4M Rank #82 / 184	$4.9MFiscal year ending 06/2024 Facility $4.9MFiscal year ending 06/2024 AR AVG $3.4M Rank #49 / 184	51.6%Fiscal year ending 06/2024 Facility 51.6%Fiscal year ending 06/2024 AR AVG 37.9% Rank #32 / 184	45447
Greystone Nursing and Rehab, LLC	NH RC SNF	Cabot	80 Facility 80 AR AVG 84 Rank #185 / 329	85.0% Facility 85.0% AR AVG 65.7 Rank #25 / 165	+29%	4.81 Facility 4.81 AR AVG 4.67 Rank #58 / 184	+10%	+3%	$0 Facility $0 AR AVG $27.3k Rank #1 / 189	6 Facility 6 AR AVG 21.8 Rank #2 / 188	3.0 Facility 3.0 AR AVG 5.3 Rank #13 / 188	-	68	-	67 Facility 67 AR AVG 34 Rank #24 / 416	Austin Wright	$9.3MFiscal year ending 12/2023 Facility $9.3MFiscal year ending 12/2023 AR AVG $9.4M Rank #50 / 184	$3.9MFiscal year ending 12/2023 Facility $3.9MFiscal year ending 12/2023 AR AVG $3.4M Rank #90 / 184	41.6%Fiscal year ending 12/2023 Facility 41.6%Fiscal year ending 12/2023 AR AVG 37.9% Rank #161 / 184	45453
Manila Healthcare Center	NH MC RC SNF	Manila	84 Facility 84 AR AVG 84 Rank #175 / 329	23.8% Facility 23.8% AR AVG 65.7 Rank #160 / 165	-64%	4.68 Facility 4.68 AR AVG 4.67 Rank #73 / 184	+32%	0%	$0 Facility $0 AR AVG $27.3k Rank #1 / 189	18 Facility 18 AR AVG 21.8 Rank #69 / 188	3.6 Facility 3.6 AR AVG 5.3 Rank #32 / 188	-	20	-	23 Facility 23 AR AVG 34 Rank #271 / 416	David Vann	$6.6MFiscal year ending 12/2023 Facility $6.6MFiscal year ending 12/2023 AR AVG $9.4M Rank #142 / 184	$3.1MFiscal year ending 12/2023 Facility $3.1MFiscal year ending 12/2023 AR AVG $3.4M Rank #138 / 184	47.2%Fiscal year ending 12/2023 Facility 47.2%Fiscal year ending 12/2023 AR AVG 37.9% Rank #92 / 184	45297

Nursing Home Explorer

Who is the owner of Manila Healthcare Center?

Manila Healthcare Center is legally operated by CHC Manila Nursing Center, LLC, and administered by William H Straw.

Is Manila Healthcare Center in a walkable area?

Manila Healthcare Center has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Manila Healthcare Center?

Manila Healthcare Center's occupancy is 24%.

Are pets allowed at Manila Healthcare Center?

No, Manila Healthcare Center has a no-pet policy.

Does Manila Healthcare Center operate as a for-profit or non-profit?

Manila Healthcare Center is registered as a for-profit in AR.

Who is the administrator of Manila Healthcare Center?

William H Straw is the administrator of Manila Healthcare Center.

How many beds does Manila Healthcare Center have?

Manila Healthcare Center has 84 beds.

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Manila Healthcare Center

Overview of Manila Healthcare Center

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Therapy & Rehabilitation

Staffing & Medical

Additional Services

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact Manila Healthcare Center

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arkansas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

70 Certified Nursing Assistant

24 Nurse Aide in Training

10 Licensed Practical Nurse

11 Registered Nurse

5 Medication Aide/Technician

5 Clinical Nurse Specialist

1 Nurse Practitioner

1 Administrator

1 Dietitian

5 Physical Therapy Aide

5 Speech Language Pathologist

5 Respiratory Therapy Technician

2 Qualified Social Worker

2 Occupational Therapy Aide

4 Physical Therapy Assistant

1 Occupational Therapy Assistant

1 Medical Director

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

Places of interest near Manila Healthcare Center

Calculate Travel Distance to Manila Healthcare Center

Compare Nursing Homes around the area

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