Total health inspections
3
Oregon average 5.1
Last Health inspection on Apr 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Manor Terrace Care Suites
Nursing Home & Assisted Living · Medford, OR
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Manor Terrace Care Suites
Nursing Home & Assisted Living · Medford, OR
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Manor Terrace Care Suites accepts Medicare and private pay.
Manor Terrace Care Suites is a distinguished assisted living community in Medford, OR, that offers personal care. With its commitment to residents’ welfare, cozy rooms and accessible amenities are provided in a nurturing environment. The community also helps with light housekeeping, laundry, and meal preparation, ensuring residents have a hassle-free lifestyle.
Fun events and engaging fitness programs are conducted to keep residents active and socially connected. Medication reminders are also given, so residents do not have to worry about their prescriptions. Accompanied by its dedicated services and clean setting, residents are guaranteed the finest retirement experience.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 5th out of 92 homes in Oregon. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 5th out of 92 homes in Oregon. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
6h 39m per day
Rank #5 / 92Nurse hours — State benchmarkedThis home is ranked 5th out of 92 homes in Oregon. Shows adjusted nurse hours per resident per day benchmarked to the Oregon average, with a ranking across 92 Oregon SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Oregon avg
+28%
Standout metric
Weekend Total Nursing is +21% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 5h 26m per day | ▲ 21% State avg: 4h 29m per day · National avg: 3h 25m per day |
Types of Care at Manor Terrace Care Suites
Assisted Living
Capacity and availability
This home usually has availability
Occupancy rate
76.6%
Rank #21 / 90Occupancy rate — State benchmarkedThis home is ranked 21st out of 90 homes in Oregon. Shows this facility's occupancy rate versus the Oregon average, with its Statewide rank out of 90. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
82 days
30-bed community Rank #303 / 351Bed count — State benchmarkedThis home is ranked 303rd out of 351 homes in Oregon. Shows this facility's certified or reported bed count compared to other Oregon SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
16 years in operation Rank #245 / 374Years in operation — State benchmarkedThis home is ranked 245th out of 374 homes in Oregon. Shows how long this facility has been in operation compared to other Oregon SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score: 14 / 100 Rank #428 / 476Walk Score — State benchmarkedThis home is ranked 428th out of 476 homes in Oregon. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Oregon SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeResidential Care Facility
StatusActive
IssuanceOctober 21, 2009
CountyJackson
Manor Terrace Care Suites is legally operated by Rogue Valley Manor, and administrated by Jill Howard.
Does not offer Alzheimer's Care
Email
[email protected]
Pets not allowed
Smoking not allowed
Inspection History
In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.
Since 2023 · 3 years of data
7 deficiencies
4 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Oregon state average
Overall vs. OR average
0 Worse
No metrics in this bucket.
5 Better
Metrics better than Oregon average:
• Total deficiencies (77% below)
• Deficiencies per year (78% below)
• Deficiencies per inspection (59% below)
• Licensing violations (67% below)
• Total inspections (43% below)
• Total deficiencies (77% below)
• Deficiencies per year (78% below)
• Deficiencies per inspection (59% below)
• Licensing violations (67% below)
• Total inspections (43% below)
Latest Inspection
June 24, 2025
Deficiencies
| This Facility | OR Average | vs. OR Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 7 | 31 | This facility has 77% fewer total deficiencies than a typical Oregon nursing home (7 vs. OR avg 31).↓ 77% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 2.3 | 10.3 | This facility has 78% fewer deficiencies per year than a typical Oregon nursing home (2.3 vs. OR avg 10.3).↓ 78% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.8 | 4.4 | This facility has 59% fewer deficiencies per inspection than a typical Oregon nursing home (1.8 vs. OR avg 4.4).↓ 59% better |
|
Licensing violations
Violations of state licensing requirements identified during facility inspections.
| 4 | 12 | This facility has 67% fewer licensing violations than a typical Oregon nursing home (4 vs. OR avg 12).↓ 67% better |
Inspections
| This Facility | OR Average | vs. OR Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 4 | 7 | This facility has 43% fewer total inspections than a typical Oregon nursing home (4 vs. OR avg 7).↓ 43% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 24, 2025, found deficiencies related to kitchen cleanliness and maintenance under Food Sanitation Rules. Earlier inspections showed a mix of issues, including prior deficiencies in change of condition monitoring, controlled substances tracking, and use of restraints, as well as some kitchen-related comments. Inspectors cited main concerns around food sanitation and resident care practices, with some earlier deficiencies addressed during a revisit. No fines, enforcement actions, or substantiated complaints were listed in the available reports. The pattern suggests ongoing attention is needed in food service and care monitoring, with some improvements noted after follow-up inspections.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsHealth Inspection History
Inspections
Total health citations
19
Rank #19 / 90Health citations — State benchmarkedThis home is ranked 19th out of 90 homes in Oregon. Shows this facility's total health deficiency citations benchmarked to the Oregon State average, with a ranking across all 90 OR SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Oregon average 34
Citations per inspection
6.33
Rank #45 / 90Citations per inspection — State benchmarkedThis home is ranked 45th out of 90 homes in Oregon. Shows average deficiency citations per CMS inspection for this facility versus the Oregon mean across 90 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Oregon average 6.86
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
16 of 19 citations resulted from standard inspections; 2 of 19 resulted from complaint investigations; and 1 of 19 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical health citations
0
100% better than Oregon averageOregon average: 0.5
Serious health citations
0
100% better than Oregon averageOregon average: 1.2
Citations history (last 3 years)
Nutrition moderate citation
Apr 24, 2025
Corrected
Pharmacy moderate citation
Apr 24, 2025
Corrected
Quality of Care moderate citation
Apr 24, 2025
Corrected
Resident Rights moderate citation
Apr 24, 2025
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
92
Employees
69
Contractors
23
Staff to resident ratio
3.41:1
16% better than Oregon average
Avg staff/day
29
Average shift
7.5 hours
0% compared with Oregon average
Total staff hours (quarter)
20,105
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
17
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
3
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.8 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
36
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursNo contractors work on this role.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
7.8%
1,577 contractor hours this quarter
Physical Therapy Assistant: 6
Speech Language Pathologist: 5
Respiratory Therapy Technician: 4
Physical Therapy Aide: 3
Occupational Therapy Aide: 2
Qualified Social Worker: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 36 | 0 | 36 | 9,205 | 92 | 100% | 7.5 |
| Registered Nurse | 17 | 0 | 17 | 3,829 | 92 | 100% | 9.2 |
| Medication Aide/Technician | 8 | 0 | 8 | 2,064 | 92 | 100% | 7.9 |
| Licensed Practical Nurse | 3 | 0 | 3 | 1,130 | 82 | 89% | 10.8 |
| Speech Language Pathologist | 0 | 5 | 5 | 632 | 71 | 77% | 5.4 |
| RN Director of Nursing | 1 | 0 | 1 | 590 | 78 | 85% | 7.6 |
| Nurse Practitioner | 1 | 0 | 1 | 495 | 66 | 72% | 7.5 |
| Other Dietary Services Staff | 1 | 0 | 1 | 487 | 66 | 72% | 7.4 |
| Administrator | 1 | 0 | 1 | 443 | 59 | 64% | 7.5 |
| Physical Therapy Assistant | 0 | 6 | 6 | 423 | 65 | 71% | 5.7 |
| Mental Health Service Worker | 1 | 0 | 1 | 285 | 38 | 41% | 7.5 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 199 | 60 | 65% | 3.2 |
| Medical Director | 0 | 1 | 1 | 130 | 26 | 28% | 5 |
| Occupational Therapy Aide | 0 | 2 | 2 | 79 | 18 | 20% | 4.4 |
| Physical Therapy Aide | 0 | 3 | 3 | 72 | 23 | 25% | 3.1 |
| Qualified Social Worker | 0 | 1 | 1 | 24 | 19 | 21% | 1.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 18 | 8 | 9% | 2.3 |
36 Certified Nursing Assistant
% of Days
100%
17 Registered Nurse
% of Days
100%
8 Medication Aide/Technician
% of Days
100%
3 Licensed Practical Nurse
% of Days
89%
5 Speech Language Pathologist
% of Days
77%
1 RN Director of Nursing
% of Days
85%
1 Nurse Practitioner
% of Days
72%
1 Other Dietary Services Staff
% of Days
72%
1 Administrator
% of Days
64%
6 Physical Therapy Assistant
% of Days
71%
1 Mental Health Service Worker
% of Days
41%
4 Respiratory Therapy Technician
% of Days
65%
1 Medical Director
% of Days
28%
2 Occupational Therapy Aide
% of Days
20%
3 Physical Therapy Aide
% of Days
25%
1 Qualified Social Worker
% of Days
21%
1 Occupational Therapy Assistant
% of Days
9%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.0
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.0
15% better than Oregon averageOregon average: 10.5
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
20.5
In line with Oregon averageOregon average: 21.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
22.9%
Percent of long-stay residents whose need for help with daily activities has increased
22.9%
40% worse than Oregon averageOregon average: 16.3%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
19.8%
Percent of long-stay residents whose ability to move independently worsened
19.8%
21% better than Oregon averageOregon average: 24.9%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
18.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
18.9%
16% better than Oregon averageOregon average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Oregon averageOregon average: 2.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.1%
Percent of long-stay high risk residents with pressure ulcers
2.1%
70% better than Oregon averageOregon average: 6.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.8%
Percent of long-stay residents with a urinary tract infection
1.8%
15% better than Oregon averageOregon average: 2.1%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
0.0%
Percent of long-stay residents who lose too much weight
0.0%
100% better than Oregon averageOregon average: 5.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Oregon averageOregon average: 4.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
0.0%
Percent of long-stay residents who received an antipsychotic medication
0.0%
100% better than Oregon averageOregon average: 13.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Oregon averageOregon average: 95.7%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
14% better than Oregon averageOregon average: 86.2%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
70% better than Oregon averageOregon average: 1.8%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.1%
18% better than Oregon averageOregon average: 81.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
60% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
40% of new residents, often for short stays.
Typical stay
4 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
27
Medicare
11
40.7% of residents
Private pay or other
16
59.3% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Manor Terrace Care Suites based on CMS SNF Cost Reports.
Occupancy Rate
76.6%
↑ 24.5pp vs 2022
Net Income
$3.5M
↑ ~$14.9M vs 2022
Total Payroll
$26.9M
↑ ~$1.0M vs 2022
Profit Margin
7.9%
↑ 27.9pp vs 2022
Finances and operations
Voluntary non-profit community
Home revenue
$68.5M
Surplus of revenue
$3.5M
Voluntary non-profit community
Home revenue
$68.5M Rank #1 / 88Revenue — State benchmarkedThis home is ranked 1st out of 88 homes in Oregon. Shows this facility's annual revenue compared to the Oregon SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Surplus of revenue
$3.5M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #1 / 88Payroll — State benchmarkedThis home is ranked 1st out of 88 homes in Oregon. Shows total annual staff payroll benchmarked to the Oregon average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$26.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #1 / 88Payroll — State benchmarkedThis home is ranked 1st out of 88 homes in Oregon. Shows total annual staff payroll benchmarked to the Oregon average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$38.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$65.0M
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Manor Terrace Care Suites
3.5 miles from city center
Estimated distance in miles from Medford's city center to Manor Terrace Care Suites's address, calculated via Google Maps.
Calculate Travel Distance to Manor Terrace Care Suites
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Financial Assistance for
Nursing Home in Oregon
Manor Terrace Care Suites is located in Medford, Oregon.
Here are the financial assistance programs available to residents in Oregon.
Frequently Asked Questions about Manor Terrace Care Suites
Who is the owner of Manor Terrace Care Suites?
The legal owner and operator of Manor Terrace Care Suites is Rogue Valley Manor.
Is Manor Terrace Care Suites in a walkable area?
Manor Terrace Care Suites has a walk score of 14. Car-dependent. Most errands require a car, with limited nearby walkable options.
Are pets allowed at Manor Terrace Care Suites?
No, Manor Terrace Care Suites has a no-pet policy.
What is the best email address for Manor Terrace Care Suites?
The team at Manor Terrace Care Suites can be reached at [email protected].
Who is the administrator of Manor Terrace Care Suites?
Jill Howard is the administrator of Manor Terrace Care Suites.
How many beds does Manor Terrace Care Suites have?
Manor Terrace Care Suites has 30 beds.
Has Manor Terrace Care Suites had any recent deficiencies or citations?
Manor Terrace Care Suites has had 4 recently reported deficiencies.
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