Smaller home · May offer a more intimate, personalized care environment.
Manor Terrace Care Suites
Manor Terrace Care Suites is a distinguished assisted living community in Medford, OR, that offers personal care. With its commitment to residents’ welfare, cozy rooms and accessible amenities are provided in a nurturing environment. The community also helps with light housekeeping, laundry, and meal preparation, ensuring residents have a hassle-free lifestyle.
Fun events and engaging fitness programs are conducted to keep residents active and socially connected. Medication reminders are also given, so residents do not have to worry about their prescriptions. Accompanied by its dedicated services and clean setting, residents are guaranteed the finest retirement experience.
Community insights.
About this community
Manor Terrace Care Suites is legally operated by Rogue Valley Manor, and administered by Jill Howard.
Inspection History
In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total deficiencies (88% below)
• Deficiencies per inspection (79% below)
Deficiencies
| This Facility | OR Average | vs. OR Avg |
|---|---|---|---|
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Total deficiencies
| 4 | 32 | This facility has 88% fewer total deficiencies than a typical Oregon nursing home (4 vs. OR avg 32).↓ 88% better |
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Deficiencies per inspection
| 1.0 | 4.81 | This facility has 79% fewer deficiencies per inspection than a typical Oregon nursing home (1 vs. OR avg 4.81).↓ 79% better |
Inspections
| This Facility | OR Average | vs. OR Avg |
|---|---|---|---|
|
Total inspections
| 4 | 7 | This facility has had 43% fewer total inspections than the Oregon average (4 vs. OR avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↓ 43% fewer |
Places of interest near Manor Terrace Care Suites
2.3 miles from city center
Estimated distance in miles from Medford's city center to Manor Terrace Care Suites's address, calculated via Google Maps.
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Info below is compiled from CMS reports & the OR Dept. of Human Services (ODHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Oregon average is: 49.5% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Avamere at Three Fountains | NH SNF | Medford | 117
Facility
117
OR AVG
77
Rank
#10 / 94 |
64.2%
Facility
64.2%
OR AVG
74.9%
Rank
#52 / 67 | -14% | 5.31
Facility
5.31
OR AVG
5.24
Rank
#39 / 79 | -39% | +1% | $0
Facility
$0
OR AVG
$62.3k
Rank
#1 / 84 | 20
Facility
20
OR AVG
34.0
Rank
#20 / 78 | 5.0
Facility
5.0
OR AVG
6.9
Rank
#28 / 78 | 2 | 75 | A+ | - | Waterford Operations, LLC | $16.9MFiscal year ending 12/2023
Facility
$16.9MFiscal year ending 12/2023
OR AVG
$11.5M
Rank
#8 / 64 | $8.4MFiscal year ending 12/2023
Facility
$8.4MFiscal year ending 12/2023
OR AVG
$5.7M
Rank
#9 / 64 | 49.9%Fiscal year ending 12/2023
Facility
49.9%Fiscal year ending 12/2023
OR AVG
49.5%
Rank
#22 / 64 | 385126 | ||||
| Avamere Health Services of Rogue Valley | NH RC SNF | Medford | 91
Facility
91
OR AVG
77
Rank
#30 / 94 |
72.3%
Facility
72.3%
OR AVG
74.9%
Rank
#41 / 67 | -3% | 4.79
Facility
4.79
OR AVG
5.24
Rank
#64 / 79 | -34% | -9% | $0
Facility
$0
OR AVG
$62.3k
Rank
#1 / 84 | 51
Facility
51
OR AVG
34.0
Rank
#65 / 78 | 12.8
Facility
12.8
OR AVG
6.9
Rank
#74 / 78 | - | 66 | - |
84
Facility
84
OR AVG
61
Rank
#15 / 100 | Medford Operations, LLC | $10.7MFiscal year ending 12/2023
Facility
$10.7MFiscal year ending 12/2023
OR AVG
$11.5M
Rank
#33 / 64 | $5.3MFiscal year ending 12/2023
Facility
$5.3MFiscal year ending 12/2023
OR AVG
$5.7M
Rank
#34 / 64 | 49.3%Fiscal year ending 12/2023
Facility
49.3%Fiscal year ending 12/2023
OR AVG
49.5%
Rank
#27 / 64 | 385024 |
Rank badges are statewide: each nursing home is ranked against every OR nursing home we track that reports that metric, not just the 2 on this page. See how we rank facilities
Financial Assistance for
Nursing Home in Oregon
Manor Terrace Care Suites is located in Medford, Oregon.
Here are the financial assistance programs available to residents in Oregon.
Frequently Asked Questions about Manor Terrace Care Suites
Who is the owner of Manor Terrace Care Suites?
Manor Terrace Care Suites is legally operated by Rogue Valley Manor, and administered by Jill Howard.
Is Manor Terrace Care Suites in a walkable area?
Manor Terrace Care Suites has a walk score of 14. Car-dependent. Most errands require a car, with limited nearby walkable options.
How long has Manor Terrace Care Suites been in business?
Manor Terrace Care Suites has been operating for approximately 16 years, based on available licensing and registration records.
Are pets allowed at Manor Terrace Care Suites?
No, Manor Terrace Care Suites has a no-pet policy.
What is the best email address for Manor Terrace Care Suites?
The team at Manor Terrace Care Suites can be reached at jhoward@retirement.org.
Who is the administrator of Manor Terrace Care Suites?
Jill Howard is the administrator of Manor Terrace Care Suites.
How many beds does Manor Terrace Care Suites have?
Manor Terrace Care Suites has 30 beds.
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