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Memory Care of Contra Costa
Memory Care & Respite Care · Pleasant Hill, CA
Exterior view of a senior living facility with landscaping Exterior view of the assisted living facility with landscaping Outdoor garden area with seating and tables Interior lobby area with seating and decorative elements Residents enjoying time together at a celebration Staff and resident enjoying drinks at an event Smiling resident in a colorful sweater Two smiling women, one a resident and the other staff

Memory Care of Contra Costa

Memory Care & Respite Care · Pleasant Hill, CA
540 Patterson Blvd, Pleasant Hill, CA 94523 View map Calculator: See prices in your area
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Overview of Memory Care of Contra Costa

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Burrowed in Contra Costa County, Pleasant Hill, CA, Memory Care of Contra Costa is an inviting senior living community that offers specialized memory care services to residents dealing with memory loss. The community warmly welcomes residents into their bright and spacious apartments with easy access to a wide range of local services. Residents enjoy a Positive Approach to Care, which entails fostering positive relationships between the carer and residents and respecting each resident’s unique needs and abilities.

Residents are encouraged to participate and engage in their failure-free activities tailored to their individual needs and abilities. With convenient transportation services, residents can effortlessly attend outings, appointments, and scenic drives. The community also offers an adaptable dining experience catered to preferences and special dietary needs of every resident, ensuring they are nourished and energized throughout the day.

Facility Direct Line (925) 287-8750
Facility Direct Line (925) 287-8750 poetscorner-info@carltonseniorliving.com
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Bed community size
75-bed community Rank #952 / 1648Bed count — State benchmarkedThis home is ranked 952nd out of 1648 homes in California for Bed Count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
18 years in operation Rank #430 / 1494Years in operation — State benchmarkedThis home is ranked 430th out of 1494 homes in California for Years In Operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 66 / 100 Rank #854 / 2087Walk Score — State benchmarkedThis home is ranked 854th out of 2087 homes in California for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
75%
Rank #820 / 1496Occupancy rate — State benchmarkedThis home is ranked 820th out of 1496 homes in California for Occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1496. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the California average: 72.8%
Occupied beds
56 / 75
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceJanuary 25, 2008
CountyContra Costa
RCFE Number075601363

Ownership & Operating Entity

Memory Care of Contra Costa is legally operated by Carlton Senior Living, LLC, and administered by Tracey Ingleman.

Safety & Compliance

Emergency SystemsYes
Safety FeaturesCutting-edge AI detects falls and alerts staff instantly.

Payment & Insurance

2 services
Does not accept Medicaid
Does not accept Medicare

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

Specific ProgramsExpert Dementia Support, Convenient Transportation, Adaptable Dining Experience, Signature Activity Program, SafelyYou Fall Prevention Technology

Pricing & Financial Information

Starting Price$7,500 per month

Contact Memory Care of Contra Costa

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2022 · 4 years of data 9 citations 15 total visits 4 complaint visits 5 official inspections 4 complaint investigations
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

6 points above the California average for assisted living residences (81/100)

Rank #568 / 1399 in California Inspection Score — State benchmarked This home is ranked 568th out of 1399 homes in California for Inspection Score. Shows this facility's inspection score compared to the California average among 1399 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 87 out of 100. Letter grade B+. 6 points above the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. California state average
Overall vs. CA average 2 Worse Metrics worse than California average:
• Moderate citations (Type B) (125% above)
• Official inspections (25% above) 8 Better Metrics better than California average:
• Total citations (10% below)
• Serious citations (Type A) (100% below)
• Citations per year (8% below)
• Citations per inspection (82% below)
• Total visits (6% below)
• Complaint visits (69% below)
• Other visits (14% below)
• Complaint investigations (60% below)
Latest Inspection January 29, 2026

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 910 This facility has 10% fewer total citations than a typical California assisted living residence (9 vs. CA avg 10).↓ 10% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 03 This facility has 100% fewer serious citations (type a) than a typical California assisted living residence (0 vs. CA avg 3).↓ 100% better Rank #1 / 1160 Serious citations (Type A) — State benchmarked This home is ranked 1st out of 1160 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1160 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 94 This facility has 125% more moderate citations (type b) than a typical California assisted living residence (9 vs. CA avg 4).↑ 125% worse
Citations per year Info Average citations per year since 2022. 2.32.5 This facility has 8% fewer citations per year than a typical California assisted living residence (2.3 vs. CA avg 2.5).↓ 8% better
Citations per inspection Info Average citations per inspection. 0.63.3 This facility has 82% fewer citations per inspection than a typical California assisted living residence (0.6 vs. CA avg 3.3).↓ 82% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 1516 This facility has 6% fewer total visits than a typical California assisted living residence (15 vs. CA avg 16).↓ 6% better
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 413 This facility has 69% fewer complaint visits than a typical California assisted living residence (4 vs. CA avg 13).↓ 69% better Rank #525 / 1388 Complaint visits — State benchmarked This home is ranked 525th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 67 This facility has 14% fewer other visits than a typical California assisted living residence (6 vs. CA avg 7).↓ 14% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 54 This facility has 25% more official inspections than a typical California assisted living residence (5 vs. CA avg 4).↑ 25% worse
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 410 This facility has 60% fewer complaint investigations than a typical California assisted living residence (4 vs. CA avg 10).↓ 60% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on January 29, 2026, found no deficiencies and confirmed compliance with safety, training, and emergency preparedness requirements.
  • A November 10, 2025 complaint investigation substantiated rough handling of a resident and failure to post required ombudsman information, resulting in two cited deficiencies.
  • Deficiencies related to annual medical assessments and criminal record clearance recurred between 2024 and 2025 but were addressed by the January 2026 inspection.
Show Inspection Reports

What does this home offer?

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No pets allowed

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Building Type: Single-story

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Transportation Services

Living Spaces & Floor Plans for Memory Care of Contra Costa

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Address 1.4 miles from city center Info Estimated distance in miles from Pleasant Hill's city center to Memory Care of Contra Costa's address, calculated via Google Maps.

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Compare Memory Care around Contra Costa County

The information below is reported by the California Department of Social Services and Department of Public Health.

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----
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Memory Care of Contra Costa
MC
RC
Pleasant Hill (Poet's Corner)
75
Facility 75
CA AVG 104
Rank #952 / 1648
No
66
Facility 66
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Rank #854 / 2087
87
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CA AVG 81
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5
4
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18
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Rank #430 / 1494
 74.7% -Carlton Senior Living, LLC-
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49
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CA AVG 104
Rank #1131 / 1648
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CA AVG 57
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--
0
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---Asram Living LLCStudio
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93
Facility 93
CA AVG 81
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4
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Financial Assistance for
Memory Care in California

Memory Care of Contra Costa is located in Pleasant Hill, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about Memory Care of Contra Costa

What neighborhood is Memory Care of Contra Costa in?

Memory Care of Contra Costa is in the Poet's Corner neighborhood of Pleasant Hill.

Who is the owner of Memory Care of Contra Costa?

Memory Care of Contra Costa is legally operated by Carlton Senior Living, LLC, and administered by Tracey Ingleman.

Is Memory Care of Contra Costa in a walkable area?

Memory Care of Contra Costa has a walk score of 66. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Memory Care of Contra Costa?

Memory Care of Contra Costa's occupancy is 75%.

Are pets allowed at Memory Care of Contra Costa?

No, Memory Care of Contra Costa has a no-pet policy.

Who is the administrator of Memory Care of Contra Costa?

Tracey Ingleman is the administrator of Memory Care of Contra Costa.

How many beds does Memory Care of Contra Costa have?

Memory Care of Contra Costa has 75 beds.

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