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Mennowood Retirement Community is a haven of timeless elegance and serene tranquility. Situated in the picturesque Newport News, Virginia, this beautiful home offers a range of exceptional services, including assisted living facilities, memory care living, and thoughtfully designed independent living floor plans. Prepare to be captivated by their exquisite apartments, which serve as the foundation for a vibrant and worry-free lifestyle. With licensed nurses available 24 hours a day, families can rest assured that their loved ones receive the highest level of care and support.
Embrace a world of possibilities within the community’s extensive array of amenities. From an art studio and library to a well-equipped fitness center and a soothing beauty shop, Mennowood Retirement Community provides residents with numerous opportunities to engage their passions and enhance their well-being. The community also offers a variety of independent living floor plans, allowing individuals to choose a layout that suits their preferences and lifestyle. Mennowood Retirement Community invites you to embark on a remarkable journey filled with engaging activities, exceptional amenities, and a sense of belonging.
Lower than the Virginia average: 85.7%Mennowood Retirement Community is administrated by Thelma Shaffer.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 15 | 32 | This facility has 53% fewer total deficiencies than a typical Virginia assisted living residence (15 vs. VA avg 32).↓ 53% better |
|
Deficiencies per year
Average deficiencies per year since 2020.
| 2.5 | 5.3 | This facility has 53% fewer deficiencies per year than a typical Virginia assisted living residence (2.5 vs. VA avg 5.3).↓ 53% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.1 | 2.3 | This facility has 9% fewer deficiencies per inspection than a typical Virginia assisted living residence (2.1 vs. VA avg 2.3).↓ 9% better |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 7 | 14 | This facility has 50% fewer total inspections than a typical Virginia assisted living residence (7 vs. VA avg 14).↓ 50% better |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 4 | 9 | This facility has 56% fewer inspections with violations than a typical Virginia assisted living residence (4 vs. VA avg 9).↓ 56% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 57% | 64% | This facility has 7 percentage points lower inspection violation rate than a typical Virginia assisted living residence (57% vs. VA avg 64%).↓ 7% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 7 | This facility has 71% fewer total complaints than a typical Virginia assisted living residence (2 vs. VA avg 7).↓ 71% better |
|
Complaints per year
Average complaints per year since 2020.
| 0.3 | 1.2 | This facility has 75% fewer complaints per year than a typical Virginia assisted living residence (0.3 vs. VA avg 1.2).↓ 75% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on March 24, 2025, identified deficiencies related to resident records, individualized service plans, and medication management. Earlier inspections showed similar issues with individualized service plans and medication practices, along with concerns about psychotropic treatment documentation, water temperature, and staff certifications. Complaint investigations in 2024 and 2020 were unsubstantiated and did not result in citations. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. The facility’s inspection record shows recurring documentation and medication management issues without clear improvement or worsening over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsThelma Shaffer serves as the Administrator at Mennowood Retirement Community. She leads the team with a focus on creating a knowledgeable, caring, and friendly environment where residents and staff enjoy each day. The community values her leadership in fostering a warm and engaging atmosphere, highlighted by fun events like annual employee appreciation theme days.
42.7 miles from city center
Estimated distance in miles from Newport News's city center to Mennowood Retirement Community's address, calculated via Google Maps.
— 2.46 miles to nearest hospital (Bon Secours Mary Immaculate Hospital)
Add your location
Mennowood Retirement Community is located in Newport News, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Warwick Forest |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Newport News (Central Newport News) | 209 | No | 12 | - | - | 90.1% | - | - | - | - | - | - |
| Mennowood Retirement Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Newport News (North Newport News) | 90 | No | 53 | - | Thelma Shaffer | 73.3% | A | 7 | 57.1% | 2 | 15 | 2.1 |
| Hilton Plaza Inc. |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Newport News (South Newport News) | 71 | No | 57 | - | Ms. Nina Taylor | 81.7% | - | 16 | 68.8% | 5 | 93 | 5.8 |
| The Huntington Assisted Living |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Newport News (Warwick) | 52 | Yes | 55 | Studio / 1 Bed | Stephen Berczek | - | - | 1 | - | - | 0 | 0.0 |
| Abbington Landing Apartments |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Newport News (Saunders) | - | Yes | 47 | - | - | - | - | - | - | - | - | - |
Mennowood Retirement Community is in the North Newport News neighborhood of Newport News.
Mennowood Retirement Community has a walk score of 53. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to VA state health department records, Mennowood Retirement Community's license expires on June 16, 2026.
Mennowood Retirement Community's occupancy is 73%.
Mennowood Retirement Community is registered as a for-profit in VA.
Thelma Shaffer is the administrator of Mennowood Retirement Community.
Mennowood Retirement Community has 90 beds.
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