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The Hearth at Drexel
Assisted Living & Memory Care · Bala Cynwyd, PA
Exterior view of The Hearth at Drexel building Exterior view of the Hearth at Drexel facility Exterior view of a senior living facility with landscaped grounds Sign for The Hearth at Drexel surrounded by greenery Exterior view of a building within a landscaped area A cozy living room space in a senior living facility Interior view of a comfortable and inviting common area Interior kitchen area with food display and seating

The Hearth at Drexel

Assisted Living & Memory Care · Bala Cynwyd, PA
238 Belmont Ave, Bala Cynwyd, PA 19004 View map Calculator: See prices in your area
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Overview of The Hearth at Drexel

Live the retirement of your dreams with The Hearth at Drexel, a blissful retreat in Bala Cynwyd, PA, offering assisted living, memory care, and respite care. Beautifully furnished and cozy studio to two-bedroom floor plans are provided in a nurturing and welcoming environment to optimize residents’ comfort and familiarity. Secured and specialized memory care units are also available for those with cognitive conditions. A responsible and well-trained team helps with residents’ needs 24/, providing exceptional and personalized care.

There’s no need to worry about recreation and wellness, with the community’s thoughtfully curated calendar of activities and naturally lit communal spaces. Here, residents enjoy restaurant-style dining with delicious and well-balanced meals, alongside delightful snacks, catering to dietary needs and preferences. With its well-maintained landscapes and beautiful gardens, residents enjoy the utmost care they deserve.

Facility Direct Line (610) 771-1200
Facility Direct Line (610) 771-1200
Bed community size
85-bed community Rank #268 / 554Bed count — State benchmarkedThis home is ranked 268th out of 554 homes in Pennsylvania for Bed Count. Shows this facility's certified or reported bed count compared to other Pennsylvania facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 58 / 100 Rank #223 / 667Walk Score — State benchmarkedThis home is ranked 223rd out of 667 homes in Pennsylvania for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
87%
Rank #80 / 508Occupancy rate — State benchmarkedThis home is ranked 80th out of 508 homes in Pennsylvania for Occupancy. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 508. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Pennsylvania average: 78.7%
Occupied beds
74 / 85
Average occupied beds in Pennsylvania homes 103 beds

License Details

Facility TypeAssisted Living - Special Care
IssuanceJune 18, 2026
ExpirationJune 18, 2027
CountyMontgomery
License LevelFULL
License Number140620

Ownership & Operating Entity

The Hearth at Drexel is legally operated by Mary J Drexel Home.

Profit StatusNonprofit

Type Of Units

Alzheimer's
20 units
Total beds
85 units

State Inspection Report (PA)

April 2, 2025
115 Total Daily Staff PA avg: 76.9 Rank #57 / 356 Total Daily Staff — State benchmarked This home is ranked 57th out of 356 homes in Pennsylvania for Total Daily staff. Shows this facility's total daily staff compared to the Pennsylvania average among 356 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
86 Waking Staff
0 Resident Support Staff
74 Residents Served
2 Current Residents

Secured Dementia Care Unit (PA)

Inspiring Today
20 Capacity
19 Residents Served

Resident Conditions (PA)

Age 60+ 74 (100%)
Mobility Need 41 (55%)

Contact The Hearth at Drexel

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Since 2021 · 5 years of data 81 citations 4 complaints 14 inspections 4 waivers
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

11 points below the Pennsylvania average for assisted living residences (83/100)

Rank #362 / 460 in Pennsylvania Inspection Score — State benchmarked This home is ranked 362nd out of 460 homes in Pennsylvania for Inspection Score. Shows this facility's inspection score compared to the Pennsylvania average among 460 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 72 out of 100. Letter grade C-. 11 points below the Pennsylvania average for assisted living residences (83/100)

Waivers Info A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.

This Facility PA Average vs. PA Avg
  • Waivers are Pennsylvania Department of Health exemptions that let a facility operate outside required staffing ratios or staff credential rules. A higher count can signal that the facility regularly relies on exceptions — for example, fewer nursing hours per resident or staff who don't fully meet qualification standards — which may affect day-to-day care.
    4
    vs 0.9 avg
    ↑ 344% higher than PA avg
Data reflects the most recent 5 years (since 2021).

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Pennsylvania state average
Overall vs. PA average 4 Worse Metrics worse than Pennsylvania average:
• Total citations (29% above)
• Citations per year (29% above)
• Citations per inspection (2% above)
• Inspections with citations (25% above) 2 At Avg Metrics at Pennsylvania average:
• Total complaints (at PA avg)
• Complaints per year (at PA avg) 1 Better Metrics better than Pennsylvania average:
• Inspection citation rate (3% below)
Latest Inspection April 2, 2025 Follow Up

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 8163 This facility has 29% more total citations than a typical Pennsylvania assisted living residence (81 vs. PA avg 63).↑ 29% worse Rank #381 / 478 Total citations — State benchmarked This home is ranked 381st out of 478 homes in Pennsylvania for Total citations. Shows this facility's total citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Citations per year Info Average citations per year since 2021. 16.212.6 This facility has 29% more citations per year than a typical Pennsylvania assisted living residence (16.2 vs. PA avg 12.6).↑ 29% worse
Citations per inspection Info Average citations per inspection. 5.85.7 This facility has 2% more citations per inspection than a typical Pennsylvania assisted living residence (5.8 vs. PA avg 5.7).↑ 2% worse Rank #360 / 478 Citations per inspection — State benchmarked This home is ranked 360th out of 478 homes in Pennsylvania for Citations per inspection. Shows this facility's citations per inspection compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1411 This facility has had 27% more total inspections than the Pennsylvania average (14 vs. PA avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 27% more
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 108 This facility has 25% more inspections with citations than a typical Pennsylvania assisted living residence (10 vs. PA avg 8).↑ 25% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 71%73% This facility has 2 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (71% vs. PA avg 73%).↓ 2% better Rank #286 / 478 Inspection citation rate — State benchmarked This home is ranked 286th out of 478 homes in Pennsylvania for % of inspections with citations. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 44 This facility has total complaints in line with the Pennsylvania average (4 vs. PA avg 4).— At avg Rank #297 / 478 Total complaints — State benchmarked This home is ranked 297th out of 478 homes in Pennsylvania for Complaint inspections. Shows this facility's complaint inspections compared to the Pennsylvania average among 478 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2021. 0.80.8 This facility has complaints per year in line with the Pennsylvania average (0.8 vs. PA avg 0.8).— At avg

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The April 2, 2025 follow-up inspection found three medication-related deficiencies that were fully corrected with accepted plans of correction including weekly audits and staff education.
  • The October 23, 2024 renewal inspection identified 22 deficiencies including privacy violations, unlocked poisonous materials, unsanitary conditions, safety hazards, and incomplete medical evaluations, with some repeated from prior inspections.
  • Complaint investigations in 2024 found medication administration and documentation errors, resident privacy breaches, and unlocked medications, but all related plans of correction were accepted and fully implemented.
Show Inspection Reports

What does this home offer?

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Pets Allowed

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Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 2-story

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Beauty Services

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Housekeeping Services

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Social and Recreational Activities

Places of interest near The Hearth at Drexel

Address 0.5 miles from city center Info Estimated distance in miles from Bala Cynwyd's city center to The Hearth at Drexel's address, calculated via Google Maps.

Calculate Travel Distance to The Hearth at Drexel

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Compare Assisted Living around the area

The information below is reported by the Pennsylvania Department of Human Services and Department of Health.

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The Hearth at Drexel
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Bala Cynwyd (Belmont Avenue)85 Yes - 58 Studio / 1 Bed / 2 Bed
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Frequently Asked Questions about The Hearth at Drexel

What neighborhood is The Hearth at Drexel in?

The Hearth at Drexel is in the Belmont Avenue neighborhood of Bala Cynwyd.

Who is the owner of The Hearth at Drexel?

The Hearth at Drexel is legally operated by Mary J Drexel Home.

Is The Hearth at Drexel in a walkable area?

The Hearth at Drexel has a walk score of 58. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of The Hearth at Drexel?

According to PA state health department records, The Hearth at Drexel's license number is 140620.

When does The Hearth at Drexel's license expire?

According to PA state health department records, The Hearth at Drexel's license expires on June 18, 2027.

What is the occupancy rate at The Hearth at Drexel?

The Hearth at Drexel's occupancy is 87%.

Are pets allowed at The Hearth at Drexel?

Yes, The Hearth at Drexel allows residents to bring their pets.

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