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Live the retirement of your dreams with The Hearth at Drexel, a blissful retreat in Bala Cynwyd, PA, offering assisted living, memory care, and respite care. Beautifully furnished and cozy studio to two-bedroom floor plans are provided in a nurturing and welcoming environment to optimize residents’ comfort and familiarity. Secured and specialized memory care units are also available for those with cognitive conditions. A responsible and well-trained team helps with residents’ needs 24/, providing exceptional and personalized care.
There’s no need to worry about recreation and wellness, with the community’s thoughtfully curated calendar of activities and naturally lit communal spaces. Here, residents enjoy restaurant-style dining with delicious and well-balanced meals, alongside delightful snacks, catering to dietary needs and preferences. With its well-maintained landscapes and beautiful gardens, residents enjoy the utmost care they deserve.
Higher than the Pennsylvania average: 78.7%The Hearth at Drexel is legally operated by Mary J Drexel Home.
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. See the assisted living residences benchmark below for the typical Pennsylvania score; higher is better.
Below the Pennsylvania average for assisted living residences.
Pennsylvania assisted living residences benchmark: C+ 77/100
Inspection score: 64 out of 100. Letter grade D. Below the Pennsylvania average for assisted living residences.
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 81 | 63 | This facility has 29% more total citations than a typical Pennsylvania assisted living residence (81 vs. PA avg 63).↑ 29% worse |
|
Citations per year
Average citations per year since 2021.
| 16.2 | 12.6 | This facility has 29% more citations per year than a typical Pennsylvania assisted living residence (16.2 vs. PA avg 12.6).↑ 29% worse |
|
Citations per inspection
Average citations per inspection.
| 5.8 | 5.7 | This facility has 2% more citations per inspection than a typical Pennsylvania assisted living residence (5.8 vs. PA avg 5.7).↑ 2% worse |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 14 | 11 | This facility has 27% more total inspections than a typical Pennsylvania assisted living residence (14 vs. PA avg 11).↑ 27% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 10 | 8 | This facility has 25% more inspections with citations than a typical Pennsylvania assisted living residence (10 vs. PA avg 8).↑ 25% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 71% | 73% | This facility has 2 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (71% vs. PA avg 73%).↓ 2% better |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 4 | 4 | This facility has total complaints in line with the Pennsylvania average (4 vs. PA avg 4).— At avg |
|
Complaints per year
Average complaints per year since 2021.
| 0.8 | 0.8 | This facility has complaints per year in line with the Pennsylvania average (0.8 vs. PA avg 0.8).— At avg |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on April 2, 2025, found deficiencies related to medication storage, labeling, and administration procedures. Earlier inspections showed a pattern of medication management issues, privacy concerns, unlocked poisonous materials, incomplete resident records, and various safety and sanitary deficiencies. Complaint investigations mostly involved medication errors, resident privacy, and emergency procedures, with plans of correction accepted and implemented; no fines or enforcement actions were listed in the available reports. Prior inspections noted issues such as unlocked medications, incomplete medical evaluations, and safety hazards, while more recent visits indicate ongoing attention to medication practices. The facility’s inspection history shows repeated medication-related deficiencies but also demonstrates corrective actions and some improvement in addressing prior concerns.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 2-story
Dining Services
Beauty Services
Housekeeping Services
Social and Recreational Activities
0.5 miles from city center
Estimated distance in miles from Bala Cynwyd's city center to The Hearth at Drexel's address, calculated via Google Maps.
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The Hearth at Drexel is located in Bala Cynwyd, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| The Villa St. Elizabeth |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Reading (Museum Road) | 92 | No | 30 | Evergreen Elder Care Inc | 15 | 5
Facility
5
PA AVG
3.3
Rank
#347 / 481 | 60%
Facility
60%
PA AVG
64.7%
Rank
#157 / 481 | 32
Facility
32
PA AVG
62.2
Rank
#206 / 481 | 2.1
Facility
2.1
PA AVG
4.9
Rank
#81 / 481 | Profit | 53
Facility
53
PA AVG
76.7
Rank
#244 / 361 | 1.00 |
57.6%
Facility
57.6%
PA AVG
67.8%
Rank
#366 / 495 | Studio / 1 Bed / 2 Bed | A+ |
| Riverton Enhanced Senior Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Allentown (Rittersville) | 90 | No | 56 | Riverton Operator LLC | 12 | 2
Facility
2
PA AVG
3.3
Rank
#187 / 481 | 58.3%
Facility
58.3%
PA AVG
64.7%
Rank
#150 / 481 | 44
Facility
44
PA AVG
62.2
Rank
#268 / 481 | 3.7
Facility
3.7
PA AVG
4.9
Rank
#229 / 481 | Profit | 85
Facility
85
PA AVG
76.7
Rank
#133 / 361 | 1.23 |
76.7%
Facility
76.7%
PA AVG
67.8%
Rank
#177 / 495 | Studio / 1 Bed / 2 Bed | - |
| The Hearth at Drexel |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Bala Cynwyd (Belmont Avenue) | 85 | No | 58 | Mary J Drexel Home | 14 | 4
Facility
4
PA AVG
3.3
Rank
#301 / 481 | 71.4%
Facility
71.4%
PA AVG
64.7%
Rank
#287 / 481 | 81
Facility
81
PA AVG
62.2
Rank
#383 / 481 | 5.8
Facility
5.8
PA AVG
4.9
Rank
#362 / 481 | Non-Profit | 115
Facility
115
PA AVG
76.7
Rank
#57 / 361 | 1.55 |
87.1%
Facility
87.1%
PA AVG
67.8%
Rank
#67 / 495 | Studio / 1 Bed / 2 Bed | - |
| Celebration Villa of Dillsburg |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Dillsburg | 80 | Yes | 13 | Ec Opco Dillsburg LLC | 11 | 3
Facility
3
PA AVG
3.3
Rank
#246 / 481 | 63.6%
Facility
63.6%
PA AVG
64.7%
Rank
#205 / 481 | 39
Facility
39
PA AVG
62.2
Rank
#249 / 481 | 3.5
Facility
3.5
PA AVG
4.9
Rank
#217 / 481 | Profit | - | - |
53.8%
Facility
53.8%
PA AVG
67.8%
Rank
#392 / 495 | Studio / 1 Bed / 2 Bed | - |
| Westlake Woods by New Perspective |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Erie (Stonegate) | 79 | Yes | 48 | Erie Ops LLC | 12 | 5
Facility
5
PA AVG
3.3
Rank
#347 / 481 | 83.3%
Facility
83.3%
PA AVG
64.7%
Rank
#394 / 481 | 136
Facility
136
PA AVG
62.2
Rank
#431 / 481 | 11.3
Facility
11.3
PA AVG
4.9
Rank
#448 / 481 | Profit | 58
Facility
58
PA AVG
76.7
Rank
#228 / 361 | 1.38 |
55.7%
Facility
55.7%
PA AVG
67.8%
Rank
#380 / 495 | Studio / 1 Bed / 2 Bed | - |
The Hearth at Drexel is in the Belmont Avenue neighborhood of Bala Cynwyd.
The legal owner and operator of The Hearth at Drexel is Mary J Drexel Home.
The Hearth at Drexel has a walk score of 58. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to PA state health department records, The Hearth at Drexel's license number is 140620.
According to PA state health department records, The Hearth at Drexel's license expires on June 18, 2027.
The Hearth at Drexel's occupancy is 87%.
The Hearth at Drexel is registered as a non-profit in PA.
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