Mill Creek Center for Nursing & Rehabilitation

Mill Creek Center for Nursing & Rehabilitation is a Nursing Home in North Carolina

Mill Creek Center for… is a Nursing Home in North Carolina

Mill Creek Center for Nursing & Rehabilitation

4911 Brian Center Ln, Winston-Salem, NC 27106 View Map

Mill Creek Center for Nursing & Rehabilitation is a Nursing Home in North Carolina

Mill Creek Center for… is a Nursing Home in North Carolina

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Overview of Mill Creek Center for Nursing & Rehabilitation

The sister home of Willow Valley Center, Mill Creek, is also the premier health and rehabilitation center. A comprehensive community that presents a resort-like lifestyle with world-class hospitality offered to each unique individual with personal needs. The health and rehabilitation center’s nursing approach is focused on comprehensive therapies that contribute to a speedy recovery. Mill Creek is known for its world-class hospitality balanced with small-town charm.

The elegant nursing home creates an atmosphere where residents thrive and are enriched with quality skilled nursing care. With an emphasis on skilled nursing and rehabilitation specialty with long-term and short-term care services. Amenities include a library, a courtyard, a family visitation room, daily meals provided, and a hair salon.

(336) 744-5674

Rating

1 / 5

Overall rating based on health inspections, staffing and quality measures.

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 66

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the North Carolina average
Occupancy rate 87%
Residents per day (avg) 62
Occupancy rate
87%
Residents per day (avg)
62

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

21% of new residents, usually for short-term rehab.

Typical stay 3 - 4 months

Private pay

64% of new residents, often for short stays.

Typical stay 20 days

Medicaid

15% of new residents, often for long-term daily care.

Typical stay 1 - 2 months

Finances and operations

Proprietary home
Individual
Home revenue
$8.5M
Profit
-$937.5K
Proprietary home Individual
Home revenue
$8,546,248.00
Profit
$-937,525.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$2.5M
29.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.4M
Total costs $8.8M

Types of Care at Mill Creek Center for Nursing & Rehabilitation

Skilled Nursing Assisted Living
Contact Mill Creek Center for Nursing & Rehabilitation

Comparison Chart

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Compare Nursing Homes around Winston-salem
Oak Forest Health and Rehabilitation Center
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Winston-Salem
170
No
-
5
-
81.4%
$20,873,099.00
$5,298,669.00
25.4%
157.10
1/5
3.4398
2/5
1/5
1/5
3
Mill Creek Center for Nursing & Rehabilitation
AL

For seniors needing help with daily tasks but not full-time nursing.

N

Nursing

Winston-Salem
66
No
-
24
BAILEY, BRITTANY
87.0%
$8,546,248.00
$2,487,323.00
29.1%
62.30
1/5
3.6436
1/5
2/5
1/5
2
Brighton Gardens of Winston-Salem
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

24/7 care needed

Winston-Salem
115
Yes
B-
47
-
-
-
-
-
-
-
-
-
-
-
-
Peace Haven Assisted Living
AL

For seniors needing help with daily tasks but not full-time nursing.

Winston-Salem
5
No
-
44
-
-
-
-
-
-
-
-
-
-
-
-
Willow Valley Center for Nursing and Rehabilitation
AL

For seniors needing help with daily tasks but not full-time nursing.

N

Nursing

Winston-Salem
-
No
-
62
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Mill Creek Center for Nursing & Rehabilitation

Address 6.2 miles from city center

Address 4911 Brian Center Ln, Winston-Salem, NC 27106

Calculate Travel Distance to Mill Creek Center for Nursing & Rehabilitation

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

136
Total Staff
136
Employees
0
Contractors
25,305
Total Hours (Quarter)
37
Avg Staff/Day
7.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse128.7 No
Licensed Practical Nurse208.2 No
Certified Nursing Assistant557.6 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
100 staff
7.8hs shift avg
Physicians & Practitioners
5 staff
7.3hs shift avg
Therapy Services
21 staff
6.2hs shift avg
Activities & Recreation
1 staff
0.6hs shift avg
Social Services
3 staff
3.6hs shift avg
Dietary Services
4 staff
7.8hs shift avg
Other Services
1 staff
8hs shift avg
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant5505510,98391100%7.6
Licensed Practical Nurse200204,08291100%8.2
Registered Nurse120122,71991100%8.7
RN Director of Nursing5051,3347886%6.5
Speech Language Pathologist8081,1078290%6.1
Other Dietary Services Staff3036308189%7.7
Physical Therapy Aide6065947077%6.1
Physical Therapy Assistant6065757886%5.3
Administrator1015126470%8
Respiratory Therapy Technician1014966268%8
Dietitian1014966268%8
Nurse Practitioner1014725965%8
Mental Health Service Worker1014645864%8
Medication Aide/Technician8083493437%8.7
Qualified Social Worker3032496369%3.6
Clinical Nurse Specialist4042433437%6.2
Qualified Activities Professional101111%0.6

Health Inspection History

Source: CMS Health Citations (Jun 2022 – Apr 2025)

6
Inspections
45
Total Citations
3
Critical (J-L)
0
Serious (G-I)
7.5
Citations/Inspection
Apr 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
2
Moderate (D-F)
40
Serious (G-I)
0
Critical (J-L)
3
What do these levels mean?
Top Deficiency Categories
Resident Rights
14
31% of total
Quality of Life & Care
10
22% of total
Pharmacy Services
4
9% of total
Infection Control
2
4% of total
Administration
1
2% of total
Citation Sources
Standard Inspections 39
Complaint Investigations 13
State Comparison (NC)
Avg Citations (State)
20.9
This Facility: 45
Avg Critical (State)
1.3
This Facility: 3
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Apr 14, 2025 E Infection ControlF0883 Corrected
Apr 14, 2025 D Quality of CareF0677 Corrected
Apr 14, 2025 D Quality of CareF0689 Corrected
Apr 14, 2025 D Quality of CareF0695 Corrected
Apr 14, 2025 D Quality of CareF0698 Corrected
Apr 14, 2025 D Quality of CareF0791 Corrected
Apr 14, 2025 D Care PlanningF0637 Corrected
Apr 14, 2025 D Resident RightsF0550 Corrected
Apr 14, 2025 D Resident RightsF0554 Corrected
Apr 14, 2025 D Resident RightsF0558 Corrected
Apr 14, 2025 C Resident RightsF0577 Corrected
Apr 14, 2025 E Resident RightsF0578 Corrected
Apr 14, 2025 D Resident RightsF0583 Corrected
Apr 14, 2025 D Resident RightsF0584 Corrected
Jan 07, 2025 D PharmacyF0760 Corrected
Jan 07, 2025 D Resident RightsF0580 Corrected
May 29, 2024 J Quality of CareF0684 Corrected
May 29, 2024 J Quality of CareF0689 Corrected
Nov 16, 2023 D AdministrationF0867 Corrected
Nov 16, 2023 J Infection ControlF0880 Corrected
Nov 16, 2023 E PharmacyF0756 Corrected
Nov 16, 2023 E PharmacyF0759 Corrected
Nov 16, 2023 E PharmacyF0761 Corrected
Nov 16, 2023 D Quality of CareF0677 Corrected
Nov 16, 2023 D Care PlanningF0641 Corrected
Nov 16, 2023 D Care PlanningF0657 Corrected
Nov 16, 2023 D Care PlanningF0658 Corrected
Sep 28, 2023 D Quality of CareF0689 Corrected
Sep 28, 2023 D Care PlanningF0656 Corrected
Jun 23, 2022 F NutritionF0812 Corrected
Jun 23, 2022 F NutritionF0814 Corrected
Jun 23, 2022 D Quality of CareF0684 Corrected
Jun 23, 2022 D Care PlanningF0636 Corrected
Jun 23, 2022 D Care PlanningF0641 Corrected
Jun 23, 2022 D Care PlanningF0644 Corrected
Jun 23, 2022 F Care PlanningF0655 Corrected
Jun 23, 2022 D Care PlanningF0656 Corrected
Jun 23, 2022 D Care PlanningF0657 Corrected
Jun 23, 2022 D Care PlanningF0842 Corrected
Jun 23, 2022 E Resident RightsF0550 Corrected
Jun 23, 2022 D Resident RightsF0553 Corrected
Jun 23, 2022 D Resident RightsF0561 Corrected
Jun 23, 2022 E Resident RightsF0578 Corrected
Jun 23, 2022 B Resident RightsF0582 Corrected
Jun 23, 2022 D Resident RightsF0584 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Alliance Health Group
Resident Census by Payment Source
56 Total Residents
Medicare 23 (41.1%)
Medicaid 29 (51.8%)
Private Pay/Other 4 (7.1%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
19.8 Score
73% worse than avg State avg: 11.5

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
34.6 Score
68% worse than avg State avg: 20.6

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
36.4%
Lost Too Much Weight
9.7%
Urinary Tract Infection
1.3%
Depressive Symptoms
1.4%
Falls with Major Injury
4.2%
Pneumococcal Vaccine
97.0%
Antipsychotic Use
14.3%
Walking Ability Worsened
37.3%
Influenza Vaccine
93.6%
High Risk Residents with Pressure Ulcers
11.4%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
30.2%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
91.9% 15% better than avg State: 79.9%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.9% 40% better than avg State: 1.5%
Influenza Vaccine
87.0% 11% better than avg State: 78.1%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $30K State avg: $76K 61% better than avg
Number of Fines 2 State avg: 2.3
Compared to State Average Facility: $30K | State Avg: $76K
Penalty History

Showing all 2 penalties (Sep 2023 - May 2024)

May 29, 2024 Civil Money Penalty
$16K
Sep 28, 2023 Civil Money Penalty
$13K
Check out this article

Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for North Carolina Seniors

Program
State Program Name
Eligibility
Benefits
Community Alternatives Program for Disabled Adults
  • General: Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • NC Specifics: High demand; waitlists common in urban areas.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
North Carolina Senior Care Options
NC SCO (via NFCSP)
  • General: Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits: No strict limit; prioritizes low-income.
  • Asset Limits: Not applicable.
  • NC Specifics: Limited slots; rural/urban balance.
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
Program of All-Inclusive Care for the Elderly (PACE)
North Carolina PACE (e.g., PACE of the Triad)
Official government program page
  • General: Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics: Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
In-Home Aide Services
North Carolina In-Home Aide Services
Official government program page
  • General: Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025): No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits: Not assessed; need-based.
  • NC Specifics: Family can be aides; varies by county funding.
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
Medicare Savings Program (MSP)
North Carolina Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • NC Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Energy Assistance Program (LIHEAP)
  • General: Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • NC Specifics: Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • NC Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
North Carolina VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • NC Specifics: High veteran demand in rural/urban areas.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Urgent Repair Program (URP)
North Carolina Urgent Repair Program
Official government program page
  • General: Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025): ~$30,258/year (50% AMI, varies by county).
  • Asset Limits: Not strictly assessed; home value considered.
  • NC Specifics: Forgivable at $2,000/year; statewide via local partners.
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
State/County Special Assistance (SA)
North Carolina Special Assistance
Official government program page
  • General: Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025): ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits: $2,000 (individual).
  • NC Specifics: Covers assisted living; counties supplement state funds.
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.

Claim What’s Yours Financial Aid for North Carolina Seniors

NC Medicaid CAP/DA

Community Alternatives Program for Disabled Adults

Requirements:
  • General:
    Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • NC Specifics:
    High demand; waitlists common in urban areas.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care ($60/day), home modifications ($1,500 avg.).
NC SCO (via NFCSP)

North Carolina Senior Care Options

Requirements:
  • General:
    Caregiver of someone 60+ (or with dementia), North Carolina resident.
  • Income Limits:
    No strict limit; prioritizes low-income.
  • Asset Limits:
    Not applicable.
  • NC Specifics:
    Limited slots; rural/urban balance.
Benefits without Contact:
  • Services: In-home respite (4-6 hours/day), adult day care (~$60/day), short-term facility care (up to 5 days).
North Carolina PACE (e.g., PACE of the Triad)

Program of All-Inclusive Care for the Elderly (PACE)

Requirements:
  • General:
    Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • NC Specifics:
    Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
North Carolina In-Home Aide Services

In-Home Aide Services

Requirements:
  • General:
    Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
  • Income Limits (2025):
    No strict cap; prioritizes low-income (~$24,980/year).
  • Asset Limits:
    Not assessed; need-based.
  • NC Specifics:
    Family can be aides; varies by county funding.
Benefits without Contact:
  • Services: Personal care (5-20 hours/week), meal prep, respite (~5 days/year), errands.
North Carolina Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, NC resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • NC Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
North Carolina LIHEAP

Low-Income Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • NC Specifics:
    Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), emergency fuel ($600 max via CIP).
North Carolina SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, NC resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • NC Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
North Carolina VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • NC Specifics:
    High veteran demand in rural/urban areas.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
North Carolina Urgent Repair Program

Urgent Repair Program (URP)

Requirements:
  • General:
    Age 60+ prioritized, NC resident, homeowner, low-income.
  • Income Limits (2025):
    ~$30,258/year (50% AMI, varies by county).
  • Asset Limits:
    Not strictly assessed; home value considered.
  • NC Specifics:
    Forgivable at $2,000/year; statewide via local partners.
Benefits without Contact:
  • Services: Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility).
North Carolina Special Assistance

State/County Special Assistance (SA)

Requirements:
  • General:
    Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.
  • Income Limits (2025):
    ~$1,255/month (individual, 100% FPL); varies by facility rate.
  • Asset Limits:
    $2,000 (individual).
  • NC Specifics:
    Covers assisted living; counties supplement state funds.
Benefits without Contact:
  • Services: Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services.
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