Total health inspections
5
Michigan average 6.5
Last Health inspection on Jun 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Mission Point of Nursing & Physical Rehabilitation Center Forest Hills
Nursing Home
Mission Point of Nursing & Physical Rehabilitation Center Forest Hills
Nursing Home
Mission Point Healthcare Services provides top of the line care that goes beyond the ordinary. Their facility boasts 58 beds. Whether one might need complex wound care therapy, short-term rehab, hospice care, long-term care, pain management, or post-operative recovery, their team of competent healthcare professionals can help seniors in all stages of recovery. Their registered dietitian, therapists, licensed practical nurses, and registered nurses work together to ensure that their residents receive personalized care that meets their varying and ever-changing needs.
They understand that being away from home can be difficult, so they’ve made sure to include a few extra amenities to make seniors’ stay more comfortable. Their internet cafe and laundry services are available to keep you connected and maintain your daily routine. They also offer private rooms with cable TV, so anyone can relax and unwind in their own space. Mission Point Healthcare Services believes that seniors deserve focus on your recovery and well-being, all while experiencing the safety and comfort of home.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
58
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
94.6%
Residents per day (avg)
57
Occupancy rate
94.6%
Residents per day (avg)
57
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
11% of new residents, usually for short-term rehab.
Typical stay
23 days
Private pay
79% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
10% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Proprietary home
Corporation
Home revenue
$11.1M
Operating loss
-$1.2M
Proprietary home
Corporation
Home revenue
$11,092,844.00
Operating loss
$-1,209,423.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$12.3M
Walk Score: 43 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Types of Care at Mission Point of Nursing & Physical Rehabilitation Center Forest Hills
Skilled Nursing
Hospice Care
Compare Nursing Homes around Grand Rapids
The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
Holland Home Breton Woods Rehabilitation & Living Centre
-32%
+34%
-6%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
IL
Independent Living For self-sufficient seniors seeking community and minimal assistance.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Grand Rapids
58
No
44
HEETHUIS, SARA
71.4%
$7,739,488.00
$3,528,346.00
45.6%
42.80
5.7731
-
6
-
-32%+34%-6%
Medilodge of Wyoming
+5%
-11%
+23%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
Wyoming (Gezon Park)
80
No
41
-
93.5%
$12,538,384.00
$4,082,503.00
32.6%
74.60
3.8299
-
12
-
+5%-11%+23%
Green House Homes
+46%
+20%
SNF
Nursing Homes 24/7 care needed
MI 49546
-
No
32
LOVELAND ELDER GREEN HOUSE HOMES FOR LIFE ENRICHMENT A COLORADO NON
91.0%
$14,804,055.00
$6,849,513.00
46.3%
87.60
6.2743
3
-
-
+46%+20%
Mission Point of Nursing & Physical Rehabilitation Center Forest Hills
-59%
-3%
+25%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Grand Rapids
58
No
43
BILBAO, ANDREW
94.6%
$10,472,823.00
$3,540,554.00
33.8%
56.50
4.1563
2
50
4
-59%-3%+25%
Grace Hospice Grand Rapids
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
Grand Rapids
-
No
27
-
-
-
-
-
-
-
-
-
-
-
-
Holland Home Breton Woods Rehabilitation & Living Centre
Type of care:
AL
IL
MC
SNF
Community:
Grand Rapids
Bed Count:
58
Pets Allowed:
No
Operator:
HEETHUIS, SARA
CCN:
235540
Occupancy:
71.4%
Home Revenue:
$7,739,488.00
Payroll Costs:
$3,528,346.00
Payroll %:
45.6%
Avg Residents/Day:
42.80
Overall Rating:
Adj Nurse Hours:
5.7731
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
6
RN share vs State Avg:
-32%
-32%
Staffing vs State Avg:
+34%
+34%
Occupancy vs State Avg:
-6%
-6%
Medilodge of Wyoming
Type of care:
AL
SNF
Community:
Wyoming (Gezon Park)
Bed Count:
80
Pets Allowed:
No
CCN:
235630
Occupancy:
93.5%
Home Revenue:
$12,538,384.00
Payroll Costs:
$4,082,503.00
Payroll %:
32.6%
Avg Residents/Day:
74.60
Overall Rating:
Adj Nurse Hours:
3.8299
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
12
RN share vs State Avg:
+5%
+5%
Staffing vs State Avg:
-11%
-11%
Occupancy vs State Avg:
+23%
+23%
Green House Homes
Type of care:
SNF
Community:
MI 49546
Pets Allowed:
No
Operator:
LOVELAND ELDER GREEN HOUSE HOMES FOR LIFE ENRICHMENT A COLORADO NON
CCN:
65412
Occupancy:
91.0%
Home Revenue:
$14,804,055.00
Payroll Costs:
$6,849,513.00
Payroll %:
46.3%
Avg Residents/Day:
87.60
Overall Rating:
Adj Nurse Hours:
6.2743
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
3
Staffing vs State Avg:
+46%
+46%
Occupancy vs State Avg:
+20%
+20%
Mission Point of Nursing & Physical Rehabilitation Center Forest Hills
Type of care:
AL
HC
SNF
Community:
Grand Rapids
Bed Count:
58
Pets Allowed:
No
Operator:
BILBAO, ANDREW
CCN:
235366
Occupancy:
94.6%
Home Revenue:
$10,472,823.00
Payroll Costs:
$3,540,554.00
Payroll %:
33.8%
Avg Residents/Day:
56.50
Overall Rating:
Adj Nurse Hours:
4.1563
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
50
Severe Citations:
4
RN share vs State Avg:
-59%
-59%
Staffing vs State Avg:
-3%
-3%
Occupancy vs State Avg:
+25%
+25%Places of interest near Mission Point of Nursing & Physical Rehabilitation Center Forest Hills
8 miles from city center — 0.68 miles to nearest hospital (Hulst Jepsen Physical Therapy - Cascade)
1095 Medical Park Dr SE, Grand Rapids, MI 49546
Calculate Travel Distance to Mission Point of Nursing & Physical Rehabilitation Center Forest Hills
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
97
Total Staff
80
Employees
17
Contractors
23,411
Total Hours (Quarter)
33
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 4 | 8.7 | No |
| Licensed Practical Nurse | 10 | 9.3 | No |
| Certified Nursing Assistant | 52 | 7.8 | No |
Staff by Category
Administration ⓘ
2 staff
7.1hs shift avg
Nursing Staff ⓘ
69 staff
8.2hs shift avg
Physicians & Practitioners ⓘ
3 staff
8.3hs shift avg
Therapy Services ⓘ
16 staff
5.3hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
2 staff
2.7hs shift avg
Dietary Services ⓘ
3 staff
7.9hs shift avg
Other Services ⓘ
2 staff
7.5hs shift avg
Contractor Analysis
7.6%
of total hours from contractors
1,778 contractor hours this quarter
Speech Language Pathologist: 3
Physical Therapy Aide: 3
Qualified Social Worker: 2
Respiratory Therapy Technician: 2
Physical Therapy Assistant: 5
Occupational Therapy Assistant: 1
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 52 | 0 | 52 | 12,184 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 10 | 0 | 10 | 3,385 | 91 | 100% | 9.3 |
| Registered Nurse | 4 | 0 | 4 | 1,783 | 90 | 99% | 8.7 |
| RN Director of Nursing | 2 | 0 | 2 | 960 | 64 | 70% | 8 |
| Speech Language Pathologist | 0 | 3 | 3 | 888 | 78 | 86% | 7.2 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 784 | 60 | 66% | 8.6 |
| Other Dietary Services Staff | 2 | 0 | 2 | 576 | 70 | 77% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 68% | 8 |
| Physical Therapy Aide | 0 | 3 | 3 | 362 | 62 | 68% | 5.7 |
| Physical Therapy Assistant | 0 | 5 | 5 | 219 | 52 | 57% | 4.2 |
| Occupational Therapy Aide | 2 | 0 | 2 | 217 | 26 | 29% | 7.5 |
| Nurse Aide in Training | 1 | 0 | 1 | 173 | 18 | 20% | 9.6 |
| Qualified Social Worker | 0 | 2 | 2 | 140 | 52 | 57% | 2.7 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 108 | 51 | 56% | 2.1 |
| Dental Services Staff | 2 | 0 | 2 | 52 | 7 | 8% | 7.5 |
| Medical Director | 0 | 1 | 1 | 36 | 13 | 14% | 2.8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 27 | 24 | 26% | 1.1 |
Health Inspection History
Inspections
Total health citations
50
Citations per inspection
10
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
27 of 50 citations resulted from standard inspections; 9 of 50 resulted from complaint investigations; and 14 of 50 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
2
2
567% worse than Michigan averageMichigan average: 0.3
Serious Health citations
2
2
5% worse than Michigan averageMichigan average: 1.9
2 critical citations
2 serious citations
46 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
Jun 25, 2025
Corrected
Resident Rights moderate citation
Jun 25, 2025
Corrected
Abuse/Neglect moderate citation
Oct 17, 2024
Corrected
Care Planning moderate citation
Oct 17, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: Intersect Healthcare
Resident Census by Payment Source
57
Total Residents
Medicare
6
(10.5%)
ⓘ
Medicaid
51
(89.5%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.7
20% better than Michigan averageMichigan average: 8.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.0
14% better than Michigan averageMichigan average: 16.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
13.4%
Percent of long-stay residents whose need for help with daily activities has increased
13.4%
7% worse than Michigan averageMichigan average: 12.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.3%
Percent of long-stay residents whose ability to move independently worsened
11.3%
26% better than Michigan averageMichigan average: 15.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.4%
17% better than Michigan averageMichigan average: 21.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
35% better than Michigan averageMichigan average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.6%
Percent of long-stay high risk residents with pressure ulcers
4.6%
20% better than Michigan averageMichigan average: 5.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.5%
Percent of long-stay residents with a urinary tract infection
0.5%
70% better than Michigan averageMichigan average: 1.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
2.1%
Percent of long-stay residents who lose too much weight
2.1%
64% better than Michigan averageMichigan average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
5.6%
Percent of long-stay residents who have depressive symptoms
5.6%
46% worse than Michigan averageMichigan average: 3.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
13.4%
Percent of long-stay residents who received an antipsychotic medication
13.4%
10% better than Michigan averageMichigan average: 15.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
5% better than Michigan averageMichigan average: 94.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Michigan averageMichigan average: 95.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.0%
9% better than Michigan averageMichigan average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
24% worse than Michigan averageMichigan average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.0%
14% better than Michigan averageMichigan average: 79.5%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.3%
8% better than Michigan averageMichigan average: 24.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
5.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
5.2%
55% better than Michigan averageMichigan average: 11.5%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Michigan averageMichigan average: 0.8%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
45.8%
Rate of successful return to home or community from a skilled nursing facility.
45.8%
9% worse than Michigan averageMichigan average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$55K
27% lower than Michigan averageMichigan average: $76K
Number of fines
2
In line with Michigan averageMichigan average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
19% more payment denials than Michigan averageMichigan average: 0.8
Fines amount comparison
Fines amount comparison
This facility
$55K
Michigan average
$76K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 17, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 17, 2024
$49K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jul 17, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jul 17, 2024
38 days
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 30, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 30, 2023
$6K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Mission Point of Nursing & Physical Rehabilitation Center Forest Hills based on CMS SNF Cost Reports.
Occupancy Rate
94.6%
↑ 5.1pp vs 2022
Net Income
-$1,209,423
↓ ~$1.1M vs 2022
Total Payroll
$4,408,680
↑ ~$885K vs 2022
Profit Margin
-11.6%
↓ 10.4pp vs 2022
Loading trend charts...
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