3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Mission Point Healthcare Services provides top of the line care that goes beyond the ordinary. Their facility boasts 58 beds. Whether one might need complex wound care therapy, short-term rehab, hospice care, long-term care, pain management, or post-operative recovery, their team of competent healthcare professionals can help seniors in all stages of recovery. Their registered dietitian, therapists, licensed practical nurses, and registered nurses work together to ensure that their residents receive personalized care that meets their varying and ever-changing needs.
They understand that being away from home can be difficult, so they’ve made sure to include a few extra amenities to make seniors’ stay more comfortable. Their internet cafe and laundry services are available to keep you connected and maintain your daily routine. They also offer private rooms with cable TV, so anyone can relax and unwind in their own space. Mission Point Healthcare Services believes that seniors deserve focus on your recovery and well-being, all while experiencing the safety and comfort of home.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 54th out of 142 homes in Michigan for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 39m per day | ▼ 14% State avg: 46m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 50m per day | ▼ 5% State avg: 53m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 25m per day | ■ Avg State avg: 2h 23m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 17m per day | ▼ 7% State avg: 3h 31m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 78% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 22m per day | ▼ 23% State avg: 29m per day · National avg: 29m per day |
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
12% more staff per resident than Michigan average
0% compared with Michigan average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 4 RN Staff are full-time employees. No contractors work on this role.
4
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursAssists with medical care and medications.
All 17 LPN Staff are full-time employees. No contractors work on this role.
17
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursHelps with daily care and mobility.
All 49 CNA Staff are full-time employees. No contractors work on this role.
49
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.1 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1,494 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 49 | 0 | 49 | 12,343 | 92 | 100% | 8.1 |
| Licensed Practical Nurse | 17 | 0 | 17 | 3,260 | 92 | 100% | 9.3 |
| Registered Nurse | 4 | 0 | 4 | 1,940 | 92 | 100% | 9.5 |
| RN Director of Nursing | 2 | 0 | 2 | 1,020 | 64 | 70% | 8.1 |
| Clinical Nurse Specialist | 6 | 2 | 8 | 891 | 63 | 68% | 7.7 |
| Speech Language Pathologist | 0 | 2 | 2 | 737 | 62 | 67% | 7.4 |
| Other Dietary Services Staff | 3 | 0 | 3 | 534 | 70 | 76% | 7.6 |
| Nurse Practitioner | 1 | 0 | 1 | 518 | 64 | 70% | 8.1 |
| Dental Services Staff | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Dietitian | 1 | 0 | 1 | 464 | 58 | 63% | 8 |
| Physical Therapy Aide | 0 | 2 | 2 | 288 | 48 | 52% | 6 |
| Occupational Therapy Aide | 1 | 1 | 2 | 224 | 28 | 30% | 8 |
| Physical Therapy Assistant | 0 | 5 | 5 | 203 | 41 | 45% | 4.7 |
| Qualified Social Worker | 0 | 4 | 4 | 87 | 37 | 40% | 2.4 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 74 | 35 | 38% | 2.1 |
| Medical Director | 0 | 1 | 1 | 35 | 18 | 20% | 1.9 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 25 | 27 | 29% | 0.9 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
27% lower than Michigan averageMichigan average: $76K
In line with Michigan averageMichigan average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1 
19% more payment denials than Michigan averageMichigan average: 0.8
Penalties are imposed by CMS for violations of federal nursing home regulations.
2 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 17, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jul 17, 2024Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.7
20% better than Michigan averageMichigan average: 8.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.0
14% better than Michigan averageMichigan average: 16.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
13.4%
7% worse than Michigan averageMichigan average: 12.5%
Percent of long-stay residents whose ability to move independently worsened
11.3%
26% better than Michigan averageMichigan average: 15.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
17.4%
17% better than Michigan averageMichigan average: 21.0%
Percent of long-stay residents experiencing one or more falls with major injury
2.1%
35% better than Michigan averageMichigan average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
4.6%
20% better than Michigan averageMichigan average: 5.7%
Percent of long-stay residents with a urinary tract infection
0.5%
70% better than Michigan averageMichigan average: 1.7%
Percent of long-stay residents who lose too much weight
2.1%
64% better than Michigan averageMichigan average: 5.7%
Percent of long-stay residents who have depressive symptoms
5.6%
46% worse than Michigan averageMichigan average: 3.9%
Percent of long-stay residents who received an antipsychotic medication
13.4%
10% better than Michigan averageMichigan average: 15.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
5% better than Michigan averageMichigan average: 94.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Michigan averageMichigan average: 95.0%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.0%
9% better than Michigan averageMichigan average: 82.5%
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
24% worse than Michigan averageMichigan average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
91.0%
14% better than Michigan averageMichigan average: 79.5%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.3%
8% better than Michigan averageMichigan average: 24.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
5.2%
55% better than Michigan averageMichigan average: 11.5%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Michigan averageMichigan average: 0.8%
Rate of successful return to home or community from a skilled nursing facility.
45.8%
9% worse than Michigan averageMichigan average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
11% of new residents, usually for short-term rehab.
79% of new residents, often for short stays.
10% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
57Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Mission Point of Nursing & Physical Rehabilitation Center Forest Hills from 2011–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #119 / 143Payroll — State benchmarkedThis home is ranked 119th out of 143 homes in Michigan. Shows total annual staff payroll benchmarked to the Michigan average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Michigan that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #82 / 143Payroll % — State benchmarkedThis home is ranked 82nd out of 143 homes in Michigan. Shows payroll as a percentage of revenue versus the Michigan average. Well-run Michigan facilities typically land around 49–59% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Michigan that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (79% of admissions), and a typical private pay stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
6.2 miles from city center
Estimated distance in miles from Grand Rapids's city center to Mission Point of Nursing & Physical Rehabilitation Center Forest Hills's address, calculated via Google Maps.
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The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).
| St. Ann’s Home | NH AL HC MC | Grand Rapids (Westside Connection) | 95
Facility
95
MI AVG
75
Rank
#149 / 435 |
24.2%
Facility
24.2%
MI AVG
75.8%
Rank
#344 / 395 | -68% | 5.07
Facility
5.07
MI AVG
4.30
Rank
#20 / 142 | -10% | +18% | $0
Facility
$0
MI AVG
$87.6k
Rank
#1 / 145 | 15
Facility
15
MI AVG
33.5
Rank
#24 / 144 | 5.0
Facility
5.0
MI AVG
5.2
Rank
#72 / 144 | - | 23 | A+ |
25
Facility
25
MI AVG
39
Rank
#480 / 703 | Carmelite Sisters Of The Divine Heart Of Jesus | $8.7M
Facility
$8.7M
MI AVG
$15.8M
Rank
#114 / 143 | $6.9M
Facility
$6.9M
MI AVG
$5.6M
Rank
#68 / 143 | 78.7%
Facility
78.7%
MI AVG
39%
Rank
#13 / 143 | 235643 | ||||
| Covenant Living of the Great Lakes | NH AL MC RC | Grand Rapids (Westside Connection) | 102
Facility
102
MI AVG
75
Rank
#121 / 435 |
28.4%
Facility
28.4%
MI AVG
75.8%
Rank
#327 / 395 | -63% | 3.49
Facility
3.49
MI AVG
4.30
Rank
#126 / 142 | +51% | -19% | $0
Facility
$0
MI AVG
$87.6k
Rank
#1 / 145 | 31
Facility
31
MI AVG
33.5
Rank
#76 / 144 | 10.3
Facility
10.3
MI AVG
5.2
Rank
#142 / 144 | - | 29 | A+ |
35
Facility
35
MI AVG
39
Rank
#371 / 703 | Covenant Living Of The Great Lakes | $4.8M
Facility
$4.8M
MI AVG
$15.8M
Rank
#138 / 143 | $2.3M
Facility
$2.3M
MI AVG
$5.6M
Rank
#134 / 143 | 46.9%
Facility
46.9%
MI AVG
39%
Rank
#26 / 143 | 235614 | ||||
| SKLD Leonard | NH HC RC | Grand Rapids (Northeast) | 69
Facility
69
MI AVG
75
Rank
#224 / 435 |
87.0%
Facility
87.0%
MI AVG
75.8%
Rank
#48 / 395 | +15% | 4.09
Facility
4.09
MI AVG
4.30
Rank
#60 / 142 | +12% | -5% | $0
Facility
$0
MI AVG
$87.6k
Rank
#1 / 145 | 32
Facility
32
MI AVG
33.5
Rank
#79 / 144 | 6.4
Facility
6.4
MI AVG
5.2
Rank
#101 / 144 | 3 | 64 | A+ |
45
Facility
45
MI AVG
39
Rank
#267 / 703 | - | $7.3M
Facility
$7.3M
MI AVG
$15.8M
Rank
#112 / 143 | $4.0M
Facility
$4.0M
MI AVG
$5.6M
Rank
#116 / 143 | 55.1%
Facility
55.1%
MI AVG
39%
Rank
#80 / 143 | 235261 | ||||
| Mission Point of Nursing & Physical Rehabilitation Center Forest Hills | NH AL HC | Grand Rapids (Eastmont) | 58
Facility
58
MI AVG
75
Rank
#251 / 435 |
94.6%
Facility
94.6%
MI AVG
75.8%
Rank
#15 / 395 | +25% | 4.16
Facility
4.16
MI AVG
4.30
Rank
#54 / 142 | -64% | -3% | $55.2k
Facility
$55.2k
MI AVG
$87.6k
Rank
#113 / 145 | 50
Facility
50
MI AVG
33.5
Rank
#115 / 144 | 10.0
Facility
10.0
MI AVG
5.2
Rank
#140 / 144 | 4 | 55 | - |
43
Facility
43
MI AVG
39
Rank
#289 / 703 | Andrew Bilbao | $6.1M
Facility
$6.1M
MI AVG
$15.8M
Rank
#117 / 143 | $4.1M
Facility
$4.1M
MI AVG
$5.6M
Rank
#119 / 143 | 67.9%
Facility
67.9%
MI AVG
39%
Rank
#82 / 143 | 235366 | ||||
| Clark Retirement at Keller Lake | NH AL IL MC RC | Grand Rapids (East Paris) | 182
Facility
182
MI AVG
75
Rank
#16 / 435 |
70.3%
Facility
70.3%
MI AVG
75.8%
Rank
#121 / 395 | -7% | 4.14
Facility
4.14
MI AVG
4.30
Rank
#60 / 142 | +80% | -4% | $0
Facility
$0
MI AVG
$87.6k
Rank
#1 / 145 | 61
Facility
61
MI AVG
33.5
Rank
#124 / 144 | 7.6
Facility
7.6
MI AVG
5.2
Rank
#120 / 144 | 3 | 119 | A+ |
34
Facility
34
MI AVG
39
Rank
#379 / 703 | Dana Scratch | $15.5M
Facility
$15.5M
MI AVG
$15.8M
Rank
#32 / 143 | $9.2M
Facility
$9.2M
MI AVG
$5.6M
Rank
#37 / 143 | 59.6%
Facility
59.6%
MI AVG
39%
Rank
#82 / 143 | 235103 |
Mission Point of Nursing & Physical Rehabilitation Center Forest Hills is located in Grand Rapids, Michigan.
Here are the financial assistance programs available to residents in Michigan.
Mission Point of Nursing & Physical Rehabilitation Center Forest Hills is in the Eastmont neighborhood.
Mission Point of Nursing & Physical Rehabilitation Center Forest Hills has a walk score of 43. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Mission Point of Nursing & Physical Rehabilitation Center Forest Hills's occupancy is 94.6%.
Mission Point of Nursing & Physical Rehabilitation Center Forest Hills is registered as a for-profit.
Yes — there are 2 photos of Mission Point of Nursing & Physical Rehabilitation Center Forest Hills in the photo gallery on this page.
Mission Point of Nursing & Physical Rehabilitation Center Forest Hills is located at 1095 Medical Park Dr Se, Grand Rapids, MI 49546.
(313) 372-4065 will put you in contact with the team at Mission Point of Nursing & Physical Rehabilitation Center Forest Hills.
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