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Nursing Home

Mt. Carmel Rehabilitation and Nursing Center

Nursing Home

Mt. Carmel Rehabilitation and Nursing Center

235 Myrtle St, Manchester, NH 03104 View map
Overview of Mt. Carmel Rehabilitation and Nursing Center

Mt. Carmel Rehabilitation and Nursing Center is a highly regarded establishment renowned for its unwavering commitment to providing compassionate and exceptional care. This distinguished community offers a comprehensive range of services tailored to meet the unique needs of its residents, including short-term and long-term care, specialized memory care, palliative care, and respite care.

A testament to its dedication to promoting a healthy and comfortable environment, the facility proudly maintains a smoke-free policy, prioritizing the well-being of its residents. The center also boasts an array of thoughtfully designed rooms, ranging from private suites to semi-private accommodations, all featuring scenic views of the surrounding natural beauty. Conveniently situated in close proximity to esteemed medical institutions such as Elliot Hospital and Catholic Medical Center, residents have easy access to specialized healthcare services when needed, ensuring their peace of mind and comprehensive medical support. With an unwavering commitment to excellence, this esteemed establishment continues to set the standard in delivering exceptional services, ensuring the well-being and happiness of each individual under its care.

(603) 627-3811

Managed by Rachel Lentine, RN, BSN

Administrator

Rachel Lentine, RN, BSN, serves as the Administrator at Mt. Carmel Rehabilitation and Nursing Center. She leads the community with a focus on quality care and resident well-being, bringing her nursing expertise to the facility's management.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
4/5
New Hampshire average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
4/5
New Hampshire average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
New Hampshire average: 3.1/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5
New Hampshire average: 3.1/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
4h 42m per day

This home provides 12% more nursing time per resident than the New Hampshire average.

New Hampshire average: 4h 11m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the New Hampshire average
Occupancy rate 85.5%
Residents per day (avg) 112
Occupancy rate
85.5%
Residents per day (avg)
112

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

53% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

35% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

12% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Voluntary non-profit community
Operated by a church.
Home revenue
$19.8M
Surplus of revenue
$1.8M
Voluntary non-profit community Operated by a church.
Home revenue
$19,815,986.00
Surplus of revenue
$1,764,522.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.8M
29.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.3M
Total costs $18.1M
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 81 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

License details

Facility type
Nursing Home
Status Active
Issuance January 5, 2025
Expiration April 30, 2026
County: HILLSBOROUGH

Additional licensing details

License number: 580
CMS Certification Number: 305067

Ownership & operating entity

Mt. Carmel Rehabilitation and Nursing Center is administrated by RACHEL S LENTINE.

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Rachel Lentine, Administrator

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing
Short-Term Rehab

All Levels of Care

Short-Term Rehabilitation
Long-Term Care
Memory Care
Palliative Care
Respite Care

Programs & Activities

Specific Programs
Short-Term Rehabilitation, Long-Term Care, Memory Care, Palliative Care, Respite Care

Dining & Nutrition

Food Description
Meals are prepared on-site, with a varied menu changing daily and accommodating specific dietary needs.

Types of Care at Mt. Carmel Rehabilitation and Nursing Center

Assisted Living
Contact Mt. Carmel Rehabilitation and Nursing Center

Inspection History

In New Hampshire, the Department of Health and Human Services, Health Facilities Administration is responsible for the unannounced inspection and licensing of all residential care and nursing facilities.

3 visits/inspections

2 visits/inspections triggered by complaints

1 routine inspections

Results

3 with issues

0 without issues

Latest inspection

Date:July 24, 2025
Type:Complaint Investigation

10 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Health Inspection History

Inspections
Total health inspections 3

New Hampshire average 3.5


Last Health inspection on Jul 2025

Total health citations 10

New Hampshire average 14.4

Citations per inspection
3.33

New Hampshire average 3.99


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 10 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than New Hampshire average

New Hampshire average: 0.2


Serious Health citations More info 0
100% better than New Hampshire average

New Hampshire average: 0.1

0 critical citations More info New Hampshire average: 0.2

0 serious citations More info New Hampshire average: 0.1

9 moderate citations More info New Hampshire average: 12

1 minor citation More info New Hampshire average: 2
Citations history (last 3 years)
Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Jul 24, 2025
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Jul 24, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. May 22, 2024
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. May 22, 2024
Corrected

Compare Nursing Homes around Manchester The information below is reported by the New Hampshire Department of Health and Human Services, Health Facilities Administration.

5 facilities compared · CMS & NH Dept. of Health data · Updated Mar 2026

St. Teresa Rehabilitation and Nursing Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Manchester (Hanover Hill)
51
75.7%
-7%
4.71
+6%
+10%
0
14
0
43
-
56
Rogers, Luanne
$6,7M
$2,4M
36.4%
305071
Mt. Carmel Rehabilitation and Nursing Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Manchester
120
85.5%
+5%
4.71
0%
+10%
0
10
0
112
A+
81
Bohunicky, Joseph
$18,7M
$5,8M
30.9%
305067
The Courville at Manchester
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Manchester (North End)
76
89.8%
+11%
4.24
+34%
-1%
1
22
0
67
A+
71
Leboeuf, Richard
$12,5M
$4,8M
38.4%
305057
Hanover Hill Health Care Center
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Manchester (Hanover Hill)
124
86.5%
+7%
3.46
+29%
-19%
1
10
1
113
A+
59
Lee, Theodore
$20,9M
$8,0M
38.4%
305009
Maple Leaf Healthcare Center
-
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Manchester
114
-
-
-
-
-
-
-
-
0
0
0
-
-
-
-
-
-
-
-

Places of interest near Mt. Carmel Rehabilitation and Nursing Center

Address 0.3 miles from city center — 1.17 miles to nearest hospital (Catholic Medical Center)

Address 235 Myrtle St, Manchester, NH 03104

Calculate Travel Distance to Mt. Carmel Rehabilitation and Nursing Center

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 285
Employees 141
Contractors 144
Staff to resident ratio 2.66:1
43% better than New Hampshire average

New Hampshire average ratio: 1.87:1

Avg staff/day 73
Average shift 7.5 hours
0% compared with New Hampshire average

New Hampshire average: 7.8 hours

Total staff hours (quarter) 50,124
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 36
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 54
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 130
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

15.4%

7,717 contractor hours this quarter

Certified Nursing Assistant: 53 Licensed Practical Nurse: 31 Registered Nurse: 23 Physical Therapy Aide: 10 Speech Language Pathologist: 9 Respiratory Therapy Technician: 6 Physical Therapy Assistant: 5 Qualified Social Worker: 2 Medical Director: 1 Diagnostic X-ray Services Staff: 1 Physician Assistant: 1 Other Physician: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant775313024,77691100%7.5
Licensed Practical Nurse2331548,80291100%8.1
Registered Nurse1323364,19191100%7.5
Other Dietary Services Staff6061,98191100%7.5
Clinical Nurse Specialist7071,7979099%8
Medication Aide/Technician5051,4228897%8.4
RN Director of Nursing3031,4127077%7.9
Mental Health Service Worker3031,2616774%7.9
Physical Therapy Assistant0559015459%7.4
Speech Language Pathologist0995465864%6
Administrator1015046369%8
Nurse Practitioner1014886167%8
Dietitian1014365560%7.9
Physical Therapy Aide010103754853%6.2
Respiratory Therapy Technician0663655156%5.5
Qualified Social Worker0222984651%6.5
Physician Assistant0112085257%4
Medical Director0111563943%4
Diagnostic X-ray Services Staff0111041314%8
Occupational Therapy Assistant0114689%5.7
Occupational Therapy Aide1013089%3.8
Other Physician011261314%2
130 Certified Nursing Assistant
% of Days 100%
54 Licensed Practical Nurse
% of Days 100%
36 Registered Nurse
% of Days 100%
6 Other Dietary Services Staff
% of Days 100%
7 Clinical Nurse Specialist
% of Days 99%
5 Medication Aide/Technician
% of Days 97%
3 RN Director of Nursing
% of Days 77%
3 Mental Health Service Worker
% of Days 74%
5 Physical Therapy Assistant
% of Days 59%
9 Speech Language Pathologist
% of Days 64%
1 Administrator
% of Days 69%
1 Nurse Practitioner
% of Days 67%
1 Dietitian
% of Days 60%
10 Physical Therapy Aide
% of Days 53%
6 Respiratory Therapy Technician
% of Days 56%
2 Qualified Social Worker
% of Days 51%
1 Physician Assistant
% of Days 57%
1 Medical Director
% of Days 43%
1 Diagnostic X-ray Services Staff
% of Days 14%
1 Occupational Therapy Assistant
% of Days 9%
1 Occupational Therapy Aide
% of Days 9%
1 Other Physician
% of Days 14%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
107 residents
Residents by payment source
Medicare
11 residents (10.3%)
Medicaid
46 residents (43%)
Private pay or other
50 residents (46.7%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.0
12% better than New Hampshire average

New Hampshire average: 11.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 21.1
9% better than New Hampshire average

New Hampshire average: 23.2

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 20.8%
5% better than New Hampshire average

New Hampshire average: 21.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.8%
27% better than New Hampshire average

New Hampshire average: 20.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 27.6%
In line with New Hampshire average

New Hampshire average: 27.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.7%
41% better than New Hampshire average

New Hampshire average: 4.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.6%
46% worse than New Hampshire average

New Hampshire average: 4.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.1%
56% better than New Hampshire average

New Hampshire average: 2.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.3%
5% better than New Hampshire average

New Hampshire average: 5.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than New Hampshire average

New Hampshire average: 8.3%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 5.7%
67% better than New Hampshire average

New Hampshire average: 17.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 94.3%
In line with New Hampshire average

New Hampshire average: 96.0%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with New Hampshire average

New Hampshire average: 98.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.4%
10% better than New Hampshire average

New Hampshire average: 83.8%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.1%
29% better than New Hampshire average

New Hampshire average: 1.6%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 91.6%
10% better than New Hampshire average

New Hampshire average: 83.0%

Guides for Better Senior Living

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Financial Aid for New Hampshire Seniors

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Choices for Independence

NH Medicaid CFI Waiver

Age 65+ or disabled, New Hampshire resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Small state; rural access emphasis.

NH ServiceLink Aging and Disability Resource Center

NH ServiceLink

Age 60+, New Hampshire resident, or caregiver.

No strict limit; prioritizes low-income.

Not applicable.

Primarily referral-based; limited direct funding.

Old Age Assistance (OAA)

New Hampshire Old Age Assistance

Age 65+, NH resident, US citizen/eligible alien, not in public institution.

~$1,063/month (individual, net after deductions); varies by living arrangement.

$1,500 (individual), $2,000 (couple).

Automatic Medicaid eligibility; estate recovery applies.

New Hampshire Family Caregiver Program (via NFCSP)

New Hampshire Family Caregiver Program

Caregivers of 60+ needing care or 55+ caregivers of others; NH resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

13 ServiceLink locations; rural/low-income priority.

Medicare Savings Program (MSP)

New Hampshire Medicare Savings Program

Age 65+ or disabled, NH resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

New Hampshire Fuel Assistance Program (FAP)

New Hampshire Fuel Assistance Program

Age 60+ prioritized, NH resident, low-income household.

~$33,614/year (1-person), ~$43,958/year (2-person) (150% FPL).

Not assessed; income-focused.

Administered by 5 CAP agencies; covers oil, gas, electric, wood.

Senior Community Service Employment Program (SCSEP)

New Hampshire SCSEP

Age 55+, unemployed, low-income, NH resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

New Hampshire VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NH resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

NH Low and Moderate Income Homeowners Property Tax Relief

New Hampshire Property Tax Relief

Age 65+ prioritized, NH resident, homeowner, paid property taxes.

~$47,000/year (individual), ~$60,000/year (couple).

Not assessed; home value cap at $750,000.

Refundable relief (~$100-$500/year); annual application.