Total health inspections
6
Virginia average 4.2
Last Health inspection on Nov 2024
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Mulberry Creek Assisted Living
Nursing Home · Virginia, VA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Mulberry Creek Assisted Living
Nursing Home · Virginia, VA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Mulberry Creek Assisted Living accepts Medicare, Medicaid, and private pay.
Mulberry Creek Assisted Living is located in Martinsville, Virginia. It offers assisted living services for those who need help with day-to-day activities. The facility provides a peaceful community with various amenities and activities to support residents' independence and quality of life.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 26m per day
vs Virginia avg
-28%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 13m per day |
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
56.9%
Avg. Length of Stay
237 days
Occupancy rate
56.9%
Avg. Length of Stay
237 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Breakdown by payment type
Medicare
35% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
34% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
31% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Voluntary non-profit community
Home revenue
$22.3M
Operating deficit
-$214.4K
Voluntary non-profit community
Home revenue
$22.3M
Operating deficit
-$214.4K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$11.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$22.5M
60-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 60 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAssisted Living Facility
StatusActive
ExpirationMay 30, 2026
Mulberry Creek Assisted Living is administrated by Kailey Joyce.
Rehabilitation Services
Respite Care
Transportation Services
Wifi
Beauty & Barbershop Services
Laundry & Housekeeping Services
Dietary & Nutritional Management
ActivitiesResidents enjoy a full complement of social and recreational activities designed to keep hands nimble, bodies moving, minds active and spirits up.
Operating HoursVisiting hours: 8:00 AM-8:00 PM
Food DescriptionThe Dietary team follows each resident’s care plan to provide nutritious meals, snacks, and refreshments.
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Since 2023 · 3 years of data
4 complaints
11 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Virginia state average
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 11 | 14 | This facility has 21% fewer total inspections than a typical Virginia nursing home (11 vs. VA avg 14). Click this badge to view the full Virginia ranking.↓ 21% better |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 5 | 9 | This facility has 44% fewer inspections with violations than a typical Virginia nursing home (5 vs. VA avg 9). Click this badge to view the full Virginia ranking.↓ 44% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 45% | 64% | This facility has 19 percentage points lower inspection violation rate than a typical Virginia nursing home (45% vs. VA avg 64%). Click this badge to view the full Virginia ranking.↓ 19% better |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 4 | 7 | This facility has 43% fewer total complaints than a typical Virginia nursing home (4 vs. VA avg 7). Click this badge to view the full Virginia ranking.↓ 43% better |
|
Complaints per year
Average complaints per year since 2023.
| 1.3 | 2.3 | This facility has 43% fewer complaints per year than a typical Virginia nursing home (1.3 vs. VA avg 2.3). Click this badge to view the full Virginia ranking.↓ 43% better |
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsHealth Inspection History
Inspections
Total health citations
14
Virginia average 38.4
Citations per inspection
2.33
Virginia average 8.93
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
9 of 14 citations resulted from standard inspections; and 5 of 14 resulted from complaint investigations.
Breakdown of citation severity (last 6 years)
Critical Health citations
0
100% better than Virginia averageVirginia average: 0.4
Serious Health citations
0
100% better than Virginia averageVirginia average: 1
Citations history (last 6 years)
Care Planning moderate citation
Nov 15, 2024
Corrected
Quality of Care moderate citation
Aug 21, 2024
Corrected
Pharmacy moderate citation
May 09, 2024
Corrected
Care Planning moderate citation
Apr 04, 2023
Corrected
Financial Assistance for
Nursing Home in Virginia
Mulberry Creek Assisted Living is located in MARTINSVILLE, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Places of interest near Mulberry Creek Assisted Living
0.0 miles from city center
Estimated distance in miles from Martinsville's city center to Mulberry Creek Assisted Living's address, calculated via Google Maps.
Calculate Travel Distance to Mulberry Creek Assisted Living
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Staffing Data
Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
Total staff
275
Employees
263
Contractors
12
Staff to resident ratio
1.54:1
7% worse than Virginia average
Avg staff/day
111
Average shift
8 hours
0% compared with Virginia average
Total staff hours (quarter)
80,932
Nursing staff breakdown
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Registered Nurse
Manages medical care and health needs.
Total count
11
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
47
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
142
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Contractor staffing
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
1.4%
1,117 contractor hours this quarter
Occupational Therapy Assistant: 7
Licensed Practical Nurse: 1
Qualified Social Worker: 1
Medical Director: 1
Feeding Assistant: 1
Occupational Therapy Aide: 1
Staff by category
Q2 2025 · Apr 1 – Jun 30
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Certified Nursing Assistant | 142 | 0 | 142 | 40,940 | 91 | 100% | 7.7 |
| Licensed Practical Nurse | 46 | 1 | 47 | 18,054 | 91 | 100% | 9.3 |
| Qualified Activities Professional | 21 | 0 | 21 | 4,490 | 91 | 100% | 8.9 |
| Registered Nurse | 11 | 0 | 11 | 3,681 | 91 | 100% | 8.6 |
| Clinical Nurse Specialist | 8 | 0 | 8 | 2,611 | 68 | 75% | 7.9 |
| Speech Language Pathologist | 6 | 0 | 6 | 1,970 | 72 | 79% | 7.2 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,604 | 79 | 87% | 6.9 |
| Physical Therapy Aide | 4 | 0 | 4 | 941 | 73 | 80% | 7 |
| Physical Therapy Assistant | 2 | 0 | 2 | 932 | 67 | 74% | 7.5 |
| Dental Services Staff | 4 | 0 | 4 | 920 | 66 | 73% | 8.5 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 847 | 69 | 76% | 7.4 |
| Mental Health Service Worker | 2 | 0 | 2 | 645 | 61 | 67% | 7.9 |
| Qualified Social Worker | 2 | 1 | 3 | 600 | 55 | 60% | 7.9 |
| RN Director of Nursing | 1 | 0 | 1 | 577 | 61 | 67% | 9.5 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Dietitian | 1 | 0 | 1 | 498 | 71 | 78% | 7 |
| Feeding Assistant | 0 | 1 | 1 | 455 | 65 | 71% | 7 |
| Nurse Practitioner | 1 | 0 | 1 | 424 | 53 | 58% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 119 | 25 | 27% | 4.7 |
| Occupational Therapy Assistant | 0 | 7 | 7 | 75 | 54 | 59% | 1.2 |
| Medical Director | 0 | 1 | 1 | 40 | 19 | 21% | 2.1 |
142 Certified Nursing Assistant
% of Days
100%
47 Licensed Practical Nurse
% of Days
100%
21 Qualified Activities Professional
% of Days
100%
11 Registered Nurse
% of Days
100%
8 Clinical Nurse Specialist
% of Days
75%
6 Speech Language Pathologist
% of Days
79%
6 Other Dietary Services Staff
% of Days
87%
4 Physical Therapy Aide
% of Days
80%
2 Physical Therapy Assistant
% of Days
74%
4 Dental Services Staff
% of Days
73%
5 Respiratory Therapy Technician
% of Days
76%
2 Mental Health Service Worker
% of Days
67%
3 Qualified Social Worker
% of Days
60%
1 RN Director of Nursing
% of Days
67%
1 Administrator
% of Days
70%
1 Dietitian
% of Days
78%
1 Feeding Assistant
% of Days
71%
1 Nurse Practitioner
% of Days
58%
1 Occupational Therapy Aide
% of Days
27%
7 Occupational Therapy Assistant
% of Days
59%
1 Medical Director
% of Days
21%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
178
Medicare
9
5.1% of residents
Medicaid
140
78.7% of residents
Private pay or other
29
16.3% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
13.7
35% worse than Virginia averageVirginia average: 10.1
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
21.9
11% worse than Virginia averageVirginia average: 19.7
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
22.3%
Percent of long-stay residents whose need for help with daily activities has increased
22.3%
32% worse than Virginia averageVirginia average: 16.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
22.3%
Percent of long-stay residents whose ability to move independently worsened
22.3%
13% worse than Virginia averageVirginia average: 19.7%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.1%
7% better than Virginia averageVirginia average: 22.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.8%
Percent of long-stay residents experiencing one or more falls with major injury
5.8%
60% worse than Virginia averageVirginia average: 3.6%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.0%
Percent of long-stay high risk residents with pressure ulcers
7.0%
30% worse than Virginia averageVirginia average: 5.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.3%
Percent of long-stay residents with a urinary tract infection
2.3%
48% worse than Virginia averageVirginia average: 1.5%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
11.1%
Percent of long-stay residents who lose too much weight
11.1%
90% worse than Virginia averageVirginia average: 5.9%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.9%
Percent of long-stay residents who have depressive symptoms
1.9%
88% better than Virginia averageVirginia average: 14.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
19.3%
Percent of long-stay residents who received an antipsychotic medication
19.3%
50% worse than Virginia averageVirginia average: 12.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.3%
In line with Virginia averageVirginia average: 91.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
5% better than Virginia averageVirginia average: 94.0%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
81.6%
9% better than Virginia averageVirginia average: 74.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
32% worse than Virginia averageVirginia average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.9%
19% better than Virginia averageVirginia average: 73.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Financial Trends
Historical financial and operational data for Mulberry Creek Assisted Living based on CMS SNF Cost Reports.
Occupancy Rate
56.9%
↑ 2.7pp vs 2022
Net Income
-$214.4K
↑ ~$1.8M vs 2022
Total Payroll
$11.5M
↑ ~$882.2K vs 2022
Profit Margin
-1.0%
↑ 9.9pp vs 2022
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Frequently Asked Questions about Mulberry Creek Assisted Living
Is Mulberry Creek Assisted Living in a walkable area?
Mulberry Creek Assisted Living has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
When does Mulberry Creek Assisted Living's license expire?
According to VA state health department records, Mulberry Creek Assisted Living's license expires on May 30, 2026.
Who is the administrator of Mulberry Creek Assisted Living?
Kailey Joyce is the administrator of Mulberry Creek Assisted Living.
How many beds does Mulberry Creek Assisted Living have?
Mulberry Creek Assisted Living has 60 beds.
Has Mulberry Creek Assisted Living had any recent deficiencies or citations?
Mulberry Creek Assisted Living has had 11 recently reported deficiencies.
Are there photos of Mulberry Creek Assisted Living?
Yes — there are 10 photos of Mulberry Creek Assisted Living in the photo gallery on this page.
What is the address of Mulberry Creek Assisted Living?
Mulberry Creek Assisted Living is located at 400 Blue Ridge Street.
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