Munster Med-Inn

Nursing Home, Hospice Care, Memory Care, Respite Care & Skilled Nursing · Munster, IN

CMS overall rating

7935 Calumet Ave, Munster, IN 46321 View map

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Munster Med-Inn accepts Medicare, Medicaid, and private pay.

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Munster Med-Inn accepts Medicare, Medicaid, and private pay.

Overview of Munster Med-Inn

Munster Med-Inn is a 225-bed skilled nursing facility on Calumet Avenue in Munster, Indiana. Owned by Lee Seflers and led by administrator Shanika Willhite and Nursing Director Cherie Gilbert, the community accepts Medicare, Medicaid, and private pay. It maintains a 65 percent occupancy rate, and residents stay an average of 275 days for either continuous clinical care or short-term medical recovery.

Daily clinical operations provide an average of 3 hours and 22 minutes of direct nursing care per resident, with registered nurses handling 25 minutes of that total. The medical model features on-site nurse practitioners, in-house dialysis, total parenteral nutrition support, and wound care specialists, alongside physical, occupational, speech, and restorative therapies. Respite and hospice care are also available. The neighborhood holds a walkability score of 43 out of 100, meaning some services are accessible on foot, though most errands require a vehicle.

Nearby landmarks include Community Hospital and the Borman Expressway. State regulatory surveys have focused on kitchen sanitation, dietary prep, and resident supervision, and the facility has implemented corrective plans to address these findings. Older adults and their families can contact the intake department directly to discuss specific medical eligibility, verify current bed openings, or arrange a walkthrough of the Munster campus.

Facility Direct Line (219) 836-8300 admissions@Munstermedhc.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 22m per day

vs avg

4 of 6 metrics below state avg

Standout metric LPN / LVN is +27% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	25m per day	▼ 37% State avg: 40m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	59m per day	▲ 27% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 15m per day	■ Avg State avg: 2h 16m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 2m per day	▼ 6% State avg: 3h 14m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	2m per day	▼ 57% State avg: 4m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	15m per day	▼ 45% State avg: 27m per day · National avg: 28m per day

Capacity and availability

275 days

225-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

1 year in operation

A newer community that may feature more recent facilities and programs.

Walk Score: 43 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

65%

Similar to the Indiana average: 68.1%

Occupied beds

147 / 225

Average occupied beds in Indiana homes 70 beds

Facility TypeNursing Home / Skilled Nursing Facility / Nursing Facility Distinct Part

StatusActive

IssuanceJanuary 1, 2025

ExpirationDecember 31, 2026

License Number25-000056-1

CMS Certification Number155131

Munster Med-Inn is legally operated by Major Hospital, and administered by Shanika Willhite.

Profit StatusGovernment

Medicare (SNF)

25 units

SNF/NF (Combined)

200 units

Total beds

225 units

Staffing

Key information about the people who lead and staff this community.

Director of NursingCherie Gilbert

Rehabilitation Services

Respite Care

24-Hour Staffing

Fax(219) 836-1814

Pets not allowed

Since 2022 · 4 years of data 139 deficiencies 9 complaints 30 inspections

Inspection Score

14 points below the Indiana average for assisted living residences (83/100)

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average

Overall vs. IN average

Latest Inspection January 28, 2026 Complaint Investigation

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IN Average	vs. IN Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	139	36	This facility has 286% more total deficiencies than a typical Indiana assisted living residence (139 vs. IN avg 36).↑ 286% worse Rank #309 / 317 Total deficiencies — State benchmarked This home is ranked 309th out of 317 homes in Indiana for Deficiencies. Shows this facility's deficiencies compared to the Indiana average among 317 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Average deficiencies per year since 2022.	34.8	9	This facility has 287% more deficiencies per year than a typical Indiana assisted living residence (34.8 vs. IN avg 9).↑ 287% worse
Deficiencies per inspection Average deficiencies per inspection.	4.6	1.9	This facility has 142% more deficiencies per inspection than a typical Indiana assisted living residence (4.6 vs. IN avg 1.9).↑ 142% worse Rank #263 / 317 Deficiencies per inspection — State benchmarked This home is ranked 263rd out of 317 homes in Indiana for Deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 317 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IN Average	vs. IN Avg
Total visits Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.	30	19	This facility has had 58% more total visits than the Indiana average (30 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↑ 58% more
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	12	7	This facility has 71% more inspections with deficiencies than a typical Indiana assisted living residence (12 vs. IN avg 7).↑ 71% worse
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	40%	37%	This facility has 3 percentage points higher inspection deficiency rate than a typical Indiana assisted living residence (40% vs. IN avg 37%).↑ 3% worse
Inspections Routine, scheduled inspections conducted by state regulators.	22	13	This facility has 69% more inspections than a typical Indiana assisted living residence (22 vs. IN avg 13).↑ 69% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	IN Average	vs. IN Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	9	5	This facility has 80% more total complaints than a typical Indiana assisted living residence (9 vs. IN avg 5).↑ 80% worse Rank #266 / 293 Total complaints — State benchmarked This home is ranked 266th out of 293 homes in Indiana for Total complaints. Shows this facility's total complaints compared to the Indiana average among 293 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2022.	2.3	1.3	This facility has 77% more complaints per year than a typical Indiana assisted living residence (2.3 vs. IN avg 1.3).↑ 77% worse

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on February 24, 2025 found no deficiencies related to the complaint investigated and confirmed compliance with all applicable regulations.
The December 5, 2024 revisit cited multiple deficiencies including inadequate resident supervision causing a fall and fracture, improper pureed diet preparation, and poor kitchen sanitation.
Complaints investigated in January 2025 were all corrected, showing improvement after prior multiple deficiencies related to resident care, food service, and supervision cited in late 2024.

Show Inspection Reports

Inspections since 2022

Total health inspections 8

State average N/A

Last Health inspection on Oct 2025

Total health citations

State average N/A

Citations per inspection

6.62

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

35 of 53 citations resulted from standard inspections; 11 of 53 resulted from complaint investigations; and 7 of 53 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

2 serious citations State average: N/A

51 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 4 years)

Infection Control moderate citation Oct 28, 2025

Corrected

Quality of Care moderate citation Oct 28, 2025

Corrected

Quality of Care moderate citation Oct 28, 2025

Corrected

Care Planning moderate citation Oct 28, 2025

Corrected

Total staff 187

Employees 180

Contractors 7

Staff to resident ratio 1.21 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 84

Average shift 7.8 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 60,101

Nursing staff breakdown

8.5 hours

7.9 hours

7.8 hours

Contractor staffing

748 contractor hours this quarter

Registered Nurse: 4 Medical Director: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	87	0	87	29,865	92	100%	7.8
Licensed Practical Nurse	42	0	42	12,516	92	100%	7.9
Registered Nurse	14	4	18	4,221	92	100%	8.5
Medication Aide/Technician	8	0	8	2,724	92	100%	7.3
Other Dietary Services Staff	6	0	6	2,035	92	100%	7.6
RN Director of Nursing	3	0	3	1,606	84	91%	9.6
Clinical Nurse Specialist	4	0	4	1,584	64	70%	8
Speech Language Pathologist	4	0	4	1,450	86	93%	6.9
Mental Health Service Worker	2	0	2	1,040	66	72%	7.9
Physical Therapy Aide	3	0	3	759	78	85%	6.5
Physical Therapy Assistant	1	0	1	489	62	67%	7.9
Administrator	1	0	1	448	56	61%	8
Respiratory Therapy Technician	1	0	1	412	49	53%	8.4
Nurse Practitioner	2	0	2	312	39	42%	8
Qualified Activities Professional	1	0	1	222	30	33%	7.4
Qualified Social Worker	1	0	1	126	57	62%	2.2
Occupational Therapy Aide	0	1	1	120	21	23%	5.7
Occupational Therapy Assistant	0	1	1	93	19	21%	4.9
Medical Director	0	1	1	80	27	29%	3

87 Certified Nursing Assistant

% of Days 100%

42 Licensed Practical Nurse

% of Days 100%

18 Registered Nurse

% of Days 100%

8 Medication Aide/Technician

% of Days 100%

6 Other Dietary Services Staff

% of Days 100%

3 RN Director of Nursing

% of Days 91%

4 Clinical Nurse Specialist

% of Days 70%

4 Speech Language Pathologist

% of Days 93%

2 Mental Health Service Worker

% of Days 72%

3 Physical Therapy Aide

% of Days 85%

1 Physical Therapy Assistant

% of Days 67%

1 Administrator

% of Days 61%

1 Respiratory Therapy Technician

% of Days 53%

2 Nurse Practitioner

% of Days 42%

1 Qualified Activities Professional

% of Days 33%

1 Qualified Social Worker

% of Days 62%

1 Occupational Therapy Aide

% of Days 23%

1 Occupational Therapy Assistant

% of Days 21%

1 Medical Director

% of Days 29%

View All Staffing Data

Total fines amount $0

100% lower than State average

State average: $27K

Number of fines 0

100% fewer fines than State average

State average: 1.4

Payment Denials 1

152% more payment denials than State average

State average: 0.4

Fines amount comparison

This facility $0

State average $27K

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Oct 22, 2024 · 27 days

Payment Denial Oct 22, 2024

27 days

Last updated: Jan 2026

High-risk clinical events score 7.0

13% better than State average

State average: 8.0

Functional decline score 15.7

8% better than State average

State average: 17.1

Long-stay resident measures

Significantly above average State avg: 4.1

Need for Help with Daily Activities Increased 9.5%

21% better than State average

State average: 12.0%

Walking Ability Worsened 10.9%

24% better than State average

State average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence 26.7%

9% worse than State average

State average: 24.6%

Falls with Major Injury 3.1%

20% better than State average

State average: 3.9%

High Risk Residents with Pressure Ulcers 5.5%

25% worse than State average

State average: 4.4%

Urinary Tract Infection 0.4%

69% better than State average

State average: 1.2%

Lost Too Much Weight 6.0%

6% worse than State average

State average: 5.7%

Depressive Symptoms 20.0%

17% better than State average

State average: 24.1%

Antipsychotic Use 14.7%

18% worse than State average

State average: 12.4%

Pneumococcal Vaccine 66.8%

29% worse than State average

State average: 93.7%

Influenza Vaccine 75.9%

20% worse than State average

State average: 95.4%

Hospitalizations per 1,000 days 1.94

21% worse than State average

State average: 1.60

ED visits per 1,000 days 0.57

61% better than State average

State average: 1.48

Short-stay resident measures

Average State avg: 2.9

Pneumococcal Vaccine 50.7%

38% worse than State average

State average: 81.7%

Antipsychotic medication increase 1.7%

27% worse than State average

State average: 1.4%

Influenza Vaccine 72.7%

8% worse than State average

State average: 79.0%

Re-hospitalized after SNF stay 24.8%

11% worse than State average

State average: 22.4%

Emergency department visits 8.1%

23% better than State average

State average: 10.5%

Falls with major injury 1.4%

83% worse than State average

State average: 0.8%

Ability to care for self at discharge 50.6%

6% worse than State average

State average: 53.7%

Successful return to home or community 43.5%

14% worse than State average

State average: 50.6%

Breakdown by payment type

Medicare

62% of new residents, usually for short-term rehab.

Typical stay 2 months

Private pay

12% of new residents, often for short stays.

Typical stay 10 - 11 months

Medicaid

27% of new residents, often for long-term daily care.

Typical stay 2 years

Total residents 155

Medicare

13.5% of residents

Medicaid

123

79.4% of residents

Private pay or other

7.1% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Munster Med-Inn from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 74.9% ↓ 1.5pp vs 2022

Net Patient Income $2.3M ↑ ~$2.4M vs 2022

Payroll Costs $8.9M ↓ ~$265.2K vs 2022

Operating Margin 11.4% ↑ 11.9pp vs 2022

Metric	2011	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	86.2%	81.3%	89.2%	87.4%	86.5%	86.4%	88.1%	92.1%	198.2%	80.8%	76.4%	74.9%
Beds	225	225	225	225	225	225	225	225	225	225	225	225
Net Income	$468,119	$283,871	$1,632,777	N/A	-$1	-$49,317	-$2	N/A	$1,216,515	$572,916	$348,332	$2,299,157
Gross Revenue	$20,668,334	$21,194,222	$22,182,835	$22,104,887	$21,102,271	$22,483,226	$22,765,037	$23,086,440	$20,220,129	$20,789,316	$22,184,657	$20,775,250
Operating Expenses	$15,551,490	$16,313,796	$17,213,083	$19,277,386	$18,948,240	$19,533,297	$19,796,479	$20,541,491	$19,757,656	$21,033,914	$22,251,557	$18,141,016
Net Patient Income	$466,167	$276,600	$1,618,678	-$5,126	-$4,213	-$68,615	-$2,639	-$2,380	-$134,593	$188,191	-$111,583	$2,338,087
Net Patient Revenue	$16,017,657	$16,590,396	$18,831,761	$19,272,260	$18,944,027	$19,464,682	$19,793,840	$20,539,111	$19,623,063	$21,222,105	$22,139,974	$20,479,103
Payroll Costs	$10,362,472	$10,579,856	$10,323,185	$10,011,312	$10,355,548	$10,177,555	$9,876,273	$10,785,689	$10,528,788	$10,239,830	$9,152,829	$8,887,650
Operating Margin %	2.9%	1.7%	8.6%	0.0%	0.0%	-0.4%	0.0%	0.0%	-0.7%	0.9%	-0.5%	11.4%
Medicare %	18.6%	18.4%	18.3%	21.3%	15.9%	15.4%	15.7%	15.6%	6.5%	19.6%	21.4%	13.8%
Medicaid %	0.0%	0.0%	62.9%	61.5%	64.5%	64.1%	66.3%	66.6%	26.0%	62.5%	63.6%	72.3%
Private %	81.4%	81.6%	18.8%	17.2%	19.6%	20.5%	18.0%	17.8%	67.5%	17.9%	15.1%	13.9%
Net Patient Revenue/Day	$226	$249	$257	$269	$266	$274	$274	$272	$120	$320	$353	$333
Cost/Day	$220	$244	$235	$269	$266	$275	$274	$272	$121	$317	$354	$295
Avg Length of Stay	162.8 days	92.7 days	114.8 days	131.6 days	170.9 days	171.0 days	150.1 days	132.2 days	320.6 days	124.1 days	153.5 days	275.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$20.5M

Net patient income

$2.3M

Government Operated by federal authorities.

Net patient revenue

$20.5M

Net patient income

$2.3M

Other income

-$38.9K

Payroll costs

$8.9M 43.4% of net patient revenue

Other operating costs

$9.3M

Total costs

$18.1M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (62% of admissions), and a typical Medicare stay runs around 2 months.

Coverage residents most often arrive under.

Medicare 62%

Private pay 12%

Medicaid 27%

Coverage residents most often leave under.

Medicare 48%

Private pay 12%

Medicaid 41%

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The information below is reported by the Indiana Department of Health, Division of Long Term Care.


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Nursing Home Explorer

What neighborhood is Munster Med-Inn in?

Munster Med-Inn is in the North Township neighborhood of MUNSTER.

Who is the Director of Nursing at Munster Med-Inn?

Cherie Gilbert is the Director of Nursing at Munster Med-Inn.

Who is the owner of Munster Med-Inn?

Munster Med-Inn is legally operated by Major Hospital, and administered by Shanika Willhite.

Is Munster Med-Inn in a walkable area?

Munster Med-Inn has a walk score of 43. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Munster Med-Inn?

According to IN state health department records, Munster Med-Inn's license number is 25-000056-1.

When does Munster Med-Inn's license expire?

According to IN state health department records, Munster Med-Inn's license expires on December 31, 2026.

What is the occupancy rate at Munster Med-Inn?

Munster Med-Inn's occupancy is 65%.

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Munster Med-Inn

Overview of Munster Med-Inn

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact Munster Med-Inn

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

87 Certified Nursing Assistant

42 Licensed Practical Nurse

18 Registered Nurse

8 Medication Aide/Technician

6 Other Dietary Services Staff

3 RN Director of Nursing

4 Clinical Nurse Specialist

4 Speech Language Pathologist

2 Mental Health Service Worker

3 Physical Therapy Aide

1 Physical Therapy Assistant

1 Administrator

1 Respiratory Therapy Technician

2 Nurse Practitioner

1 Qualified Activities Professional

1 Qualified Social Worker

1 Occupational Therapy Aide

1 Occupational Therapy Assistant

1 Medical Director

Penalties and fines

Fines amount comparison

Fines amount comparison

Penalty History

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Family Member Group

Active Family Council

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges