Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
103
47 employees · 56 contractors · 25 on an average day National Church Residences of Chillicothe
Nursing Home, Assisted Living, Independent Living & Skilled Nursing · Chillicothe, OH
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
National Church Residences of Chillicothe
Nursing Home, Assisted Living, Independent Living & Skilled Nursing · Chillicothe, OH
CMS overall rating
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
National Church Residences of Chillicothe accepts Medicare, Medicaid, and private pay.
National Church Residences of Chillicothe offers independent living, assisted living, nursing home care, and skilled nursing in Chillicothe, OH. Independent living provides a private home with community services and no daily care, while assisted living includes help with everyday tasks such as dressing, bathing, and taking medication. Nursing home and skilled nursing care include licensed nursing on site around the clock, so a resident whose needs increase may be able to remain in the community rather than move elsewhere.
There are 50 beds here. The smaller setting gives staff and residents more opportunity to know one another and may suit someone who prefers a more intimate community. Total nurse staffing is 3 hours and 38 minutes per resident per day, representing the daily hands-on nursing time allocated to each resident. Rehabilitation services are also available, providing access to therapy-related support as part of care.
A Walk Score of 82 makes the area very walkable, with most errands possible on foot. A resident who no longer drives can still reach nearby destinations independently. Pets are allowed, so a resident can keep a pet in the community. Payment options include Medicare, Medicaid, and private pay.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing
Data period: Q2 2026 (April 1 – June 30, 2026).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Sep 2026).
Total nursing care per resident / day
This nursing home is ranked 67th out of 176 nursing homes we track in Ohio for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 38m
This nursing home is ranked 67th out of 176 nursing homes we track in Ohio for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 38mStandout metric: RN, weekends is +59% above Ohio average
3 of 6 metrics below Ohio average
Daily care time per resident, by role
Registered nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 11 total: 6 of the facility's own employees and 5 agency contractors.
11 staff · 9-hour shifts
44m
↑ 16% · OH 38mThis facility: 44m per resident per day, 16% above the Ohio average of 38m (among Ohio facilities reporting a recent figure).
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 11 total: 6 of the facility's own employees and 5 agency contractors.
11 staff · 9-hour shiftsUS average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 20 total: 11 of the facility's own employees and 9 agency contractors.
20 staff · 7.9-hour shifts
54m
↓ 7% · OH 58mThis facility: 54m per resident per day, 7% below the Ohio average of 58m (among Ohio facilities reporting a recent figure).
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 20 total: 11 of the facility's own employees and 9 agency contractors.
20 staff · 7.9-hour shiftsUS average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
Certified nursing assistant
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 46 total: 24 of the facility's own employees and 22 agency contractors.
46 staff · 8.9-hour shifts
2h 0m
↓ 6% · OH 2h 8mThis facility: 2h 0m per resident per day, 6% below the Ohio average of 2h 8m (among Ohio facilities reporting a recent figure).
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 46 total: 24 of the facility's own employees and 22 agency contractors.
46 staff · 8.9-hour shiftsUS average: 2h 20m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 20m
Physical therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
2m
↓ 37% · OH 3mThis facility: 2m per resident per day, 37% below the Ohio average of 3m (among Ohio facilities reporting a recent figure).
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
Total nursing, weekends
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
3h 19m
↑ 1% · OH 3h 17mThis facility: 3h 19m per resident per day, 1% above the Ohio average of 3h 17m (among Ohio facilities reporting a recent figure).
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–SunUS average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
RN, weekends
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
40m
↑ 59% · OH 25mThis facility: 40m per resident per day, 59% above the Ohio average of 25m (among Ohio facilities reporting a recent figure).
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–SunUS average: 28m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 28m
Headcount
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
103
47 employees · 56 contractors · 25 on an average day
103 total staff / 35 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Sep 2026); staff: CMS Payroll-Based Journal (Q2 2026).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
2.94 : 1
↑ 47% · OH 2.00This facility: 2.94 staff per resident, 47% above the Ohio average of 2.00 (among Ohio facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
103 staff ÷ 35 residents
See full Ohio ranking →
Average hours one staff member works on a day they are on shift, across every role.
7.5 h
↓ 7% · OH 8.1 hThis facility: 7.5 h, 7% below the Ohio average of 8.1 h (among Ohio facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
17,039 staff hours this quarter
See full Ohio ranking →86.6% of staff hours were worked by the facility's own employees
Ohio average: 90.5% · Contractors this quarter: Certified Nursing Assistant (22), Licensed Practical Nurse (9), Speech Language Pathologist (5), Registered Nurse (5), Physical Therapy Aide (4), Qualified Social Worker (3), Physical Therapy Assistant (2), Feeding Assistant (2), Respiratory Therapy Technician (1), Occupational Therapy Assistant (1), Medical Director (1), Occupational Therapy Aide (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
By The Numbers
Community insights.
Bed count
A mid-sized community that may balance personal attention with shared amenities and social activities.
100
Rank #68 / 194Bed count — State benchmarked This nursing home is ranked 68th out of 194 nursing homes we track in Ohio for bed count. Shows this facility's certified or reported bed count compared to other Ohio facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
A mid-sized community that may balance personal attention with shared amenities and social activities.
100
Rank #68 / 194Bed count — State benchmarked This nursing home is ranked 68th out of 194 nursing homes we track in Ohio for bed count. Shows this facility's certified or reported bed count compared to other Ohio facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Medium-capacity home · Offers a balance of services and community atmosphere.
Walk Score
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Rank #8 / 231Walk Score — State benchmarked This nursing home is ranked 8th out of 231 nursing homes we track in Ohio for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Ohio facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Rank #8 / 231Walk Score — State benchmarked This nursing home is ranked 8th out of 231 nursing homes we track in Ohio for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Ohio facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
82
/ 100
Residents per day (avg)
The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
34
Source: CMS Provider Information, average daily residents (data as of Oct 2026)
Avg. Length of Stay
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
77
days
About This Community
StatusActive
CountyRoss
CMS Certification Number366338
Assisted Living Medicaid Waiver ProgramA specialty credential or certification held by the community or its staff, indicating training or standards beyond basic state licensure.
National Church Residences of Chillicothe is administered by Jonathon Harrison.
Profit StatusNonprofit
Resident Council
Director of NursingBrandy Garrison
MaintenanceListed as: Grounds maintenance
Fax(740) 774-8165
Pets Allowed
Continuing Care Retirement Community (CCRC)
Private Rehabilitation Suites
Activities
Chair Exercises
Walking Activities
Yoga Classes
Strength Training
Dance Classes
Meditation
Cognitive Stimulation Programs
Lectures
Music Programs
Social Clubs
Chaplain Services
Chapel
Religious AffiliationChristian
Dining & Nutrition
Sourced directly from the team at National Church Residences of Chillicothe.
Dining & Nutrition
Sourced directly from the team at National Church Residences of Chillicothe.- Diabetic-friendly options.
- Low-sodium / heart-healthy options.
This profile shows two inspection records, and their totals often differ. Inspection History and the Inspection Scorecard below are state data — the figures the state publishes and the state inspection reports we hold on file — covering the entire facility. CMS Health Inspection History covers only this home's Medicare and Medicaid-certified nursing beds, from federal certification surveys.
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Overall vs. OH average
0 Worse
No metrics in this bucket.
1 Better
Metrics better than Ohio average:
• Total citations (50% below)
• Total citations (50% below)
Citations
| This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 3 | 6.0 | This facility has 50% fewer total citations than a typical Ohio nursing home (3 vs. OH avg 6).↓ 50% better |
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
82 / 100
Ohio average: 86 / 100
2022 – 2023 Period
Based on 17 completed resident interviews out of 35 eligible residents, collected November 2022 through May 2023.
Care and services
94 / 100
Ohio average: 89 / 100
Environment
94 / 100
Ohio average: 95 / 100
Moving in
83 / 100
Ohio average: 82 / 100
Facility culture
79 / 100
Ohio average: 86 / 100
Caregivers
84 / 100
Ohio average: 89 / 100
Spending time
77 / 100
Ohio average: 80 / 100
Meals and dining
66 / 100
Ohio average: 81 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility?
This facility24/100
Ohio average46/100
Did (Does) the therapy help you meet your goals?
This facility75/100
Ohio average88/100
Can you decide how to spend your day?
This facility88/100
Ohio average94/100
Did (Do) the therapists help you set goals?
This facility100/100
Ohio average89/100
Did (Do) you know who to speak to about your therapy progress?
This facility100/100
Ohio average85/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are your personal items safe here?
This facility76/100
Ohio average92/100
Can you enjoy the outdoors if you want to?
This facility82/100
Ohio average91/100
Are you able to get around the building if you want to?
This facility94/100
Ohio average95/100
Do you feel safe here?
This facility100/100
Ohio average98/100
Do you feel you have enough privacy?
This facility100/100
Ohio average95/100
Is it easy for you to get around in your room (or apartment)?
This facility100/100
Ohio average96/100
Is it very clean here?
This facility100/100
Ohio average96/100
Can you find a place to be alone if you want to be alone?
This facility100/100
Ohio average96/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Were you given enough information to learn how things work here?
This facility77/100
Ohio average82/100
Did you receive a thorough orientation to NATIONAL CHURCH RESIDENCES OF CHILLICOTHE?
This facility80/100
Ohio average70/100
Did you feel warmly welcomed as a new resident?
This facility92/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the people who work here tell you when rules, policies, and procedures change?
This facility60/100
Ohio average78/100
Are you friends with anyone who lives here?
This facility71/100
Ohio average81/100
Do the people who work here seem happy to work here?
This facility73/100
Ohio average92/100
Are you encouraged to speak up about things you don’t like here?
This facility75/100
Ohio average81/100
Are your concerns taken care of in a timely way?
This facility77/100
Ohio average86/100
Do the people who work here help you with technology, if needed?
This facility82/100
Ohio average89/100
Are you as involved in decisions about your care as you want to be?
This facility82/100
Ohio average85/100
Do the people who work here go above and beyond to give you a good life?
This facility82/100
Ohio average87/100
Would you highly recommend NATIONAL CHURCH RESIDENCES OF CHILLICOTHE to someone who needs this type of care?
This facility87/100
Ohio average89/100
Overall, are you satisfied with the care you receive here?
This facility94/100
Ohio average94/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility71/100
Ohio average85/100
Do the same people take care of you most of the time?
This facility75/100
Ohio average84/100
Do the people who work here do things the way you want them done?
This facility76/100
Ohio average88/100
Do the people who work here do everything they can to protect you from getting sick?
This facility80/100
Ohio average94/100
Do the people who care for you explain your care and services to you?
This facility80/100
Ohio average85/100
Do the people who work here check on you often enough to see if you need anything?
This facility81/100
Ohio average81/100
Do you have opportunities to maintain your health and wellness, if you want?
This facility88/100
Ohio average92/100
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility88/100
Ohio average90/100
Do the people who work here support you to do as much for yourself as you are able to do?
This facility94/100
Ohio average96/100
Do the people who work here make sure you are comfortable when they provide care or services?
This facility94/100
Ohio average95/100
Do the people who work here ever get angry at you?
This facility94/100
Ohio average88/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are there enjoyable things to do on the weekends, if you want?
This facility65/100
Ohio average63/100
Do you have enough opportunities to go on outings and special events?
This facility73/100
Ohio average73/100
Do you have something to look forward to most days?
This facility75/100
Ohio average77/100
Are you as connected to the community as you want to be?
This facility75/100
Ohio average71/100
Do you have plenty of opportunities to do things that are meaningful to you?
This facility76/100
Ohio average83/100
Are you able to do the activities offered here, if you want?
This facility76/100
Ohio average93/100
Do you like the activities here?
This facility80/100
Ohio average83/100
Do you usually enjoy how you spend your time?
This facility81/100
Ohio average87/100
Do you feel included in life here?
This facility82/100
Ohio average89/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you like the food here?
This facility50/100
Ohio average81/100
Do you have input on the food that is served?
This facility56/100
Ohio average68/100
Does the menu change often enough?
This facility63/100
Ohio average77/100
Do you look forward to mealtimes?
This facility63/100
Ohio average80/100
Do you get enough fresh food options here?
This facility69/100
Ohio average81/100
Do you get enough to eat here?
This facility88/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Family satisfaction survey results
The Scripps Gerontology Center at Miami University conducts a satisfaction survey among residents' family members, friends and guardians to assess quality of care and life.
Average score
68 / 100
Ohio average: 77 / 100
Latest survey results
Care and services
77 / 100
Ohio average: 80 / 100
Environment
69 / 100
Ohio average: 78 / 100
Moving in
85 / 100
Ohio average: 85 / 100
Facility culture
69 / 100
Ohio average: 78 / 100
Caregivers
76 / 100
Ohio average: 78 / 100
Spending time
48 / 100
Ohio average: 68 / 100
Meals and dining
51 / 100
Ohio average: 67 / 100
How often family visits residents at National Church Residences of Chillicothe
Profile of respondents of this survey
Daily
11.8
Several times a week
29.4
Once a week
35.3
Two to three times a month
23.5
Once a month
0.0
Few times a year
0.0
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Does this living arrangement help the resident maintain their independence?
This facility83/100
Ohio average84/100
Do you have enough opportunities for input into decisions about your resident’s care?
This facility75/100
Ohio average78/100
Do you get enough information to make decisions with or about your resident?
This facility73/100
Ohio average77/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Is the residential care facility thoroughly clean?
This facility73/100
Ohio average83/100
Can the resident get outside often enough?
This facility49/100
Ohio average74/100
Are the resident’s belongings safe?
This facility79/100
Ohio average79/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
When the resident moved in, were you given thorough information to help you know what to expect?
This facility84/100
Ohio average85/100
Was the resident given a thorough orientation to residential care?
This facility81/100
Ohio average80/100
Did you feel warmly welcomed as a new family member?
This facility90/100
Ohio average90/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Are you encouraged to speak up when you have a problem?
This facility81/100
Ohio average83/100
Are your concerns addressed in a timely way?
This facility75/100
Ohio average78/100
Are you kept well informed about how things are going with your resident?
This facility65/100
Ohio average76/100
Do the staff seem happy to work at the residential care facility?
This facility77/100
Ohio average77/100
Do the staff go above and beyond to give your resident a good life?
This facility65/100
Ohio average76/100
Do you feel confident that staff would help your resident beyond their personal care needs if you could not (eg, paperwork, purchasing clothing)?
This facility55/100
Ohio average69/100
Do you have peace of mind about the care your resident is getting when you aren’t at the residential care facility?
This facility65/100
Ohio average82/100
Would you highly recommend this residential care facility to a family member or friend?
This facility71/100
Ohio average79/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Do you feel confident the staff is knowledgeable about the resident’s medical condition(s) and treatment(s)?
This facility75/100
Ohio average79/100
Do the staff know what the resident likes and doesn’t like?
This facility81/100
Ohio average79/100
Do the staff regularly check to see if the resident needs anything?
This facility69/100
Ohio average77/100
Have you gotten to know the staff who care for your resident?
This facility84/100
Ohio average78/100
Do the staff encourage your resident to be as independent as they are able to be?
This facility79/100
Ohio average82/100
Do you feel confident staff would come quickly anytime your resident needed help?
This facility71/100
Ohio average77/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Does the resident have something enjoyable to look forward to most days?
This facility56/100
Ohio average71/100
Do the staff do a good job keeping the resident connected to the community?
This facility48/100
Ohio average72/100
Does the resident have plenty of opportunities to do things that are meaningful to them?
This facility43/100
Ohio average71/100
Does the residential care facility have enough opportunities for your resident to go on special outings and events?
This facility40/100
Ohio average63/100
Does the resident like the provided activities?
This facility62/100
Ohio average69/100
Does the residential care facility provide things the resident enjoys doing on the weekend?
This facility36/100
Ohio average56/100
Do you have plenty of opportunities to be involved in the residential care facility?
This facility58/100
Ohio average72/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
Is there a lot of variety in the meals?
This facility55/100
Ohio average70/100
Are you included in mealtimes if you want to be?
This facility60/100
Ohio average65/100
Is the food good?
This facility47/100
Ohio average68/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
CMS Health Inspection History
Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.
Total health inspections
6
↓ 6% · OH 6.4This facility: 6, 6% below the OH average of 6.4 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
13
Rank #32 / 176Health citations — State benchmarked This nursing home is ranked 32nd out of 176 nursing homes we track in Ohio for health citations. Shows this facility's total health deficiency citations benchmarked to the Ohio State average, with a ranking across all 176 OH facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 58% · OH 31.2This facility: 13, 58% below the OH average of 31.2 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
2.17
Rank #12 / 176Citations per inspection — State benchmarked This nursing home is ranked 12th out of 176 nursing homes we track in Ohio for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Ohio mean across 176 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 55% · OH 4.85This facility: 2.17, 55% below the OH average of 4.85 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected
13 of 13 citations corrected
Critical
J–L
0
↓ 100% · OH 0.3This facility: 0, 100% below the OH average of 0.3 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious
G–I
0
↓ 100% · OH 0.9This facility: 0, 100% below the OH average of 0.9 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate
D–F
13
↓ 56% · OH 29.4This facility: 13, 56% below the OH average of 29.4 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor
A–C
0
↓ 100% · OH 0.6This facility: 0, 100% below the OH average of 0.6 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal riskLatest inspection: Apr 23, 2026 · 1 citation (Quality of Care, moderate), corrected
Most cited category: Quality of Life & Care, 6 of 13 citations · 5 categories in total
Citations history
Most recent first
Apr 23, 2026
1 citation
Quality of Care moderate citation
Corrected
Corrected
Dec 31, 2025
5 citations
Care Planning moderate citation
Corrected
Corrected
Care Planning moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Pharmacy moderate citation
Corrected
Corrected
Oct 31, 2024
2 citations
Pharmacy moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Dec 06, 2023
1 citation
Infection Control moderate citation
Corrected
Corrected
Nov 06, 2023
2 citations
Resident Rights moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
May 13, 2022
2 citations
Quality of Care moderate citation
Corrected
Corrected
Quality of Care moderate citation
Corrected
Corrected
Top deficiency categories
Share of 13 citations
Quality of Life & Care
6 deficiencies (46%)
Pharmacy Services
3 deficiencies (23%)
Resident Assessment & Care Planning
2 deficiencies (15%)
Infection Control
1 deficiency (8%)
Resident Rights
1 deficiency (8%)
How citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
9 of 13 citations resulted from standard inspections; and 4 of 13 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Enforcement
Penalties and fines
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Oct 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Oct 2023.
Total fines
$0
OH avg $71KOhio average: $71,095. Average among the 334 Ohio facilities with a penalty on record.US avg $66KUS average: $66,281, among the 6,725 US facilities with a penalty on record.
Number of fines
0
OH avg 1.56Ohio average: 1.56. Average among the 334 Ohio facilities with a penalty on record.US avg 1.88US average: 1.88, among the 6,725 US facilities with a penalty on record.
Payment denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
OH avg 0.53Ohio average: 0.53. Average among the 334 Ohio facilities with a penalty on record.US avg 0.35US average: 0.35, among the 6,725 US facilities with a penalty on record.
Health Outcomes
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Ohio average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
4
/ 5
Above average
↓ 15% · OH 4.7This facility: 4.0, 15% below the OH average of 4.7 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best.
5
/ 5
Significantly above average
↑ 107% · OH 2.4This facility: 5.0, 107% above the OH average of 2.4 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
4.4
Score · lower is better
↓ 4% · OH 4.6This facility: 4.4, 4% below the OH average of 4.6 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
11.9
Score · lower is better
↑ 13% · OH 10.5This facility: 11.9, 13% above the OH average of 10.5 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.11 long-stay measures: 6 better, 4 worse, 1 near OH average
8 short-stay measures: 3 better, 2 near OH average, 3 compared with US only
Long-stay residents
People who live at the home · 11 measures
Daily care & independence
Needed more help with daily activities
Percent of long-stay residents whose need for help with daily activities has increased
0.0%
↓ 100% · OH 5.0This facility: 0.0, 100% below the OH average of 5.0 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose need for help with daily activities has increased
0.0%
↓ 100% · OH 5.0This facility: 0.0, 100% below the OH average of 5.0 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Walking ability worsened
Percent of long-stay residents whose ability to move independently worsened
11.1%
↑ 107% · OH 5.3This facility: 11.1, 107% above the OH average of 5.3 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
11.1%
↑ 107% · OH 5.3This facility: 11.1, 107% above the OH average of 5.3 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Bowel or bladder incontinence (low-risk residents)
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.7%
↑ 18% · OH 20.9This facility: 24.7, 18% above the OH average of 20.9 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
24.7%
↑ 18% · OH 20.9This facility: 24.7, 18% above the OH average of 20.9 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Safety & clinical stability
Urinary tract infection
Percent of long-stay residents with a urinary tract infection
0.0%
↓ 100% · OH 0.4This facility: 0.0, 100% below the OH average of 0.4 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
0.0%
↓ 100% · OH 0.4This facility: 0.0, 100% below the OH average of 0.4 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Falls with major injury
Percent of long-stay residents experiencing one or more falls with major injury
7.3%
↑ 137% · OH 3.1This facility: 7.3, 137% above the OH average of 3.1 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
7.3%
↑ 137% · OH 3.1This facility: 7.3, 137% above the OH average of 3.1 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Pressure ulcers (high-risk residents)
Percent of long-stay high risk residents with pressure ulcers
0.0%
↓ 100% · OH 3.2This facility: 0.0, 100% below the OH average of 3.2 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
0.0%
↓ 100% · OH 3.2This facility: 0.0, 100% below the OH average of 3.2 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Physical & mental health
Lost too much weight
Percent of long-stay residents who lose too much weight
3.6%
↓ 42% · OH 6.1This facility: 3.6, 42% below the OH average of 6.1 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
3.6%
↓ 42% · OH 6.1This facility: 3.6, 42% below the OH average of 6.1 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Depressive symptoms
Percent of long-stay residents who have depressive symptoms
4.6%
↓ 86% · OH 31.6This facility: 4.6, 86% below the OH average of 31.6 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
4.6%
↓ 86% · OH 31.6This facility: 4.6, 86% below the OH average of 31.6 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Antipsychotic use
Percent of long-stay residents who received an antipsychotic medication
12.5%
↑ 47% · OH 8.5This facility: 12.5, 47% above the OH average of 8.5 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who received an antipsychotic medication
12.5%
↑ 47% · OH 8.5This facility: 12.5, 47% above the OH average of 8.5 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
↑ 8% · OH 92.7This facility: 100.0, 8% above the OH average of 92.7 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
↑ 8% · OH 92.7This facility: 100.0, 8% above the OH average of 92.7 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
↑ 3% · OH 93.7This facility: 96.4, 3% above the OH average of 93.7 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
↑ 3% · OH 93.7This facility: 96.4, 3% above the OH average of 93.7 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
Daily care & independence
Able to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
52.5%
↓ 2% · US 53.7This facility: 52.5, 2% below the US average of 53.7 (among US facilities reporting a recent figure).
Percentage of residents at or above expected ability to care for themselves at discharge.
52.5%
↓ 2% · US 53.7This facility: 52.5, 2% below the US average of 53.7 (among US facilities reporting a recent figure).
Returned home or to the community
Rate of successful return to home or community from a skilled nursing facility.
68.1%
↑ 35% · US 50.6This facility: 68.1, 35% above the US average of 50.6 (among US facilities reporting a recent figure).
Rate of successful return to home or community from a skilled nursing facility.
68.1%
↑ 35% · US 50.6This facility: 68.1, 35% above the US average of 50.6 (among US facilities reporting a recent figure).Safety & clinical stability
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
↓ 100% · US 0.8This facility: 0.0, 100% below the US average of 0.8 (among US facilities reporting a recent figure).
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
↓ 100% · US 0.8This facility: 0.0, 100% below the US average of 0.8 (among US facilities reporting a recent figure).Physical & mental health
New antipsychotic medication
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
↑ 4% · OH 1.2This facility: 1.3, 4% above the OH average of 1.2 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
↑ 4% · OH 1.2This facility: 1.3, 4% above the OH average of 1.2 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Preventive care
Pneumococcal vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.5%
↑ 24% · OH 78.4This facility: 97.5, 24% above the OH average of 78.4 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
97.5%
↑ 24% · OH 78.4This facility: 97.5, 24% above the OH average of 78.4 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Flu vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.7%
↑ 25% · OH 76.4This facility: 95.7, 25% above the OH average of 76.4 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
95.7%
↑ 25% · OH 76.4This facility: 95.7, 25% above the OH average of 76.4 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Hospital & emergency visits
Re-hospitalized after admission
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.7%
↓ 2% · OH 25.1This facility: 24.7, 2% below the OH average of 25.1 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
24.7%
↓ 2% · OH 25.1This facility: 24.7, 2% below the OH average of 25.1 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
ER visits
Percentage of short-stay residents who had an outpatient emergency department visit.
11.5%
↓ 8% · OH 12.5This facility: 11.5, 8% below the OH average of 12.5 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percentage of short-stay residents who had an outpatient emergency department visit.
11.5%
↓ 8% · OH 12.5This facility: 11.5, 8% below the OH average of 12.5 (among OH facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
National Church Residences of Chillicothe’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 174 Ohio nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
FY Dec 2024
Is it financially stable?
Losing money on care, but less than last year
−38.5% operating margin
+7.2 pts vs prior year
An operating loss in 8 of the last 8 reported years. Other income (−$0.5M) trims the net loss to −$2.5M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends less on payroll than most Ohio homes
45.8% payroll share of revenue
OH average 54.7%Rank #153 / 174Payroll % of net patient revenue — State benchmarked This nursing home is ranked 153rd out of 174 nursing homes we track in Ohio for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Ohio average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll fell $0.6M while revenue rose $0.4M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Ohio homes.
Revenue & profit
Losing money on care
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | OH median | Compared with OH homesRank in OH | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $5.1M | +$0.4M | Trend 20172024 | OH median $9.7M | Rank in OH Rank #151 / 174Net patient revenue — State benchmarked This nursing home is ranked 151st out of 174 nursing homes we track in Ohio for net patient revenue. Shows this facility's net patient revenue compared to the Ohio average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 13% of homes | Below OH median Higher net patient revenue than 13% of OH homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $7.1M | +$0.2M | Trend 20172024 | OH median $10.0M | Rank in OH Rank #132 / 174Operating expenses — State benchmarked This nursing home is ranked 132nd out of 174 nursing homes we track in Ohio for operating expenses. Shows everything it cost to run the home — staff, supplies, rent, admin — compared with other Ohio homes reporting a recent fiscal year. Expenses in dollars mostly follow how big a home is, so this compares size, not efficiency; read it next to operating margin. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 24% of homes | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$2.0M | +$0.2M | Trend 20172024 | OH median −$0.3M | Rank in OH Rank #152 / 174Net patient income — State benchmarked This nursing home is ranked 152nd out of 174 nursing homes we track in Ohio for net patient income. Shows net patient revenue minus operating expenses, compared with other Ohio homes reporting a recent fiscal year. Homes that lost money on care are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 13% of homes | Loss, narrowing Resident care lost money this year, less than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −38.5% | +7.2 pts | Trend 20172024 | OH median −4.1% | Rank in OH Rank #168 / 174Operating margin — State benchmarked This nursing home is ranked 168th out of 174 nursing homes we track in Ohio for operating margin. Shows net patient income as a share of net patient revenue, compared with other Ohio homes reporting a recent fiscal year. Unlike the dollar figures it does not follow size, so it is the fairest comparison of financial health between a small home and a large one. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 3% of homes | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | −$0.5M | — | Trend — | OH median $0.0M | Rank in OH Rank #161 / 161Other income — State benchmarked This nursing home is ranked 161st out of 161 nursing homes we track in Ohio for other income. Shows income from outside resident care — investments, grants, rentals, services — compared with other Ohio homes reporting a recent fiscal year. It is not part of net patient revenue; a high rank here can offset a loss on care. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 0% of homes | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | −$2.5M | −$0.5M | Trend — | OH median −$0.2M | Rank in OH Rank #165 / 174Net income — State benchmarked This nursing home is ranked 165th out of 174 nursing homes we track in Ohio for net income. Shows the bottom line after other income, compared with other Ohio homes reporting a recent fiscal year. Homes with a net loss are in the pool too, so a rank in the bottom half usually means a loss. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 5% of homes | Loss The bottom line is below zero even after other income. |
Staffing spend
Spends less of revenue on staff than most Ohio homes
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | OH median | Compared with OH homesRank in OH | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $2.3M | −$0.6M | Trend 20172024 | OH median $5.3M | Rank in OH Rank #162 / 174Payroll costs — State benchmarked This nursing home is ranked 162nd out of 174 nursing homes we track in Ohio for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Ohio average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 7% of homes | Below OH median Higher payroll than 7% of OH homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 45.8% | −16.6 pts | Trend 20172024 | OH median 53.7% | Rank in OH Rank #153 / 174Payroll % of net patient revenue — State benchmarked This nursing home is ranked 153rd out of 174 nursing homes we track in Ohio for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Ohio average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 12% of homes | 8.9 pts under OH average The OH average is 54.7% of revenue. Within 3 points of it reads as near the average. |
Charts, 2017–2024 2 charts · OH benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Ohio payroll average.
% of net patient revenue
Payroll share Operating margin OH payroll average
Year-by-year data, 2017–2024 every reported year · latest first, scroll sideways
| Metric | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $7.6M | $7.7M | $7.8M | $5.7M | $3.4M | $3.5M | $4.7M | $5.1M |
| Operating expenses | $8.4M | $8.6M | $9.1M | $8.8M | $6.5M | $6.8M | $6.9M | $7.1M |
| Net patient income | −$0.8M | −$0.9M | −$1.3M | −$3.1M | −$3.1M | −$3.3M | −$2.2M | −$2.0M |
| Operating margin | −10.6% | −12.2% | −16.7% | −53.9% | −90.5% | −94.7% | −45.7% | −38.5% |
| Net income | −$0.8M | −$0.9M | −$1.2M | −$2.9M | −$2.4M | −$3.1M | −$2.0M | −$2.5M |
| Payroll costs | $4.8M | $5.0M | $5.4M | $5.2M | $3.8M | $3.4M | $3.0M | $2.3M |
| Payroll share of revenue | 63.7% | 64.7% | 68.6% | 91.6% | 112.3% | 96.8% | 62.4% | 45.8% |
| Beds | 80 | 80 | 80 | 60 | 60 | 60 | 60 | 48 |
| Gross revenue | $13.9M | $13.8M | $14.2M | $9.9M | $7.0M | $7.4M | $9.5M | $10.3M |
| Salaries | $4.0M | $4.1M | $4.3M | $3.6M | $2.9M | $2.6M | $2.3M | $1.9M |
| Wage-related costs | $0.8M | $0.9M | $1.1M | $1.6M | $0.9M | $0.8M | $0.7M | $0.5M |
| Contract labor | $0.0M | $0.0M | $0.0M | $0.0M | $0.0M | $0.5M | $0.7M | $1.4M |
| Other operating costs | $3.6M | $3.6M | $3.8M | $3.6M | $2.7M | $3.4M | $4.0M | $4.7M |
| Net patient revenue per day | $287 | $290 | $297 | $271 | $268 | $292 | $346 | $362 |
| Cost per day | $318 | $326 | $347 | $417 | $511 | $569 | $505 | $501 |
| Average length of stay | 50.2 days | 57.2 days | 82.8 days | 103.4 days | 96.0 days | 82.6 days | 62.6 days | 76.9 days |
Showing 2024–2022 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2024
Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Sep 2026
Arriving
183 admissions · FY2024
Residents admitted during the year.
Medicare
68 · 37%
Medicaid
15 · 8%
Private pay & other
100 · 55%
Resident snapshot
35 residents · Sep 2026
Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare
15 · 43%
Medicaid
18 · 51%
Private pay & other
2 · 6%
Leaving
184 discharges · FY2024
Residents discharged during the year.
Medicare
69 · 38%
Medicaid
15 · 8%
Private pay & other
100 · 54%
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Places of interest near National Church Residences of Chillicothe
0.0 miles from city center
Estimated distance in miles from Chillicothe's city center to National Church Residences of Chillicothe's address, calculated via Google Maps.
Calculate Travel Distance to National Church Residences of Chillicothe
Add your location
Compare Nursing Homes around the area
Info below is compiled from CMS reports & the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
|
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
|
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
ADC (Adult Day Care):
Daytime supervision, health monitoring, and social activities for seniors who live at home.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
|
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
|
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
|
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
|
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
|
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
|
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
|
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
|
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
|
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
|
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
|
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
|
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
|
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
|
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
|
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
|
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
|
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
|
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
|
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
|
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
|
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Ohio average is: 54.7% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
|
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Brookdale Westlake Village | NH AL CCRC IL MC SNF | Westlake | 60
Facility
60
OH AVG
93
Rank
#140 / 194 |
91.8%
Facility
91.8%
OH AVG
85%
Rank
#34 / 113 | +8% | 4.42
Facility
4.42
OH AVG
3.48
Rank
#18 / 176 | +34% | +27% | $0
Facility
$0
OH AVG
$80.0k
Rank
#1 / 176 | 10
Facility
10
OH AVG
31.2
Rank
#15 / 176 | 1.7
Facility
1.7
OH AVG
4.9
Rank
#6 / 176 | - | 55 | A+ |
25
Facility
25
OH AVG
42
Rank
#171 / 231 | Labeed Diab | $21.3MFiscal year ending 12/2024
Facility
$21.3MFiscal year ending 12/2024
OH AVG
$10.5M
Rank
#8 / 174 | $11.0MFiscal year ending 12/2024
Facility
$11.0MFiscal year ending 12/2024
OH AVG
$5.6M
Rank
#8 / 174 | 51.6%Fiscal year ending 12/2024
Facility
51.6%Fiscal year ending 12/2024
OH AVG
54.7%
Rank
#105 / 174 | 366373 | ||||
| Genoa Retirement Village | NH ADC AL IL MC SNF | Genoa | 85
Facility
85
OH AVG
93
Rank
#103 / 194 | - | - | 3.06
Facility
3.06
OH AVG
3.48
Rank
#128 / 176 | +25% | -12% | $0
Facility
$0
OH AVG
$80.0k
Rank
#1 / 176 | 15
Facility
15
OH AVG
31.2
Rank
#41 / 176 | 3.8
Facility
3.8
OH AVG
4.9
Rank
#63 / 176 | - | 64 | A+ |
17
Facility
17
OH AVG
42
Rank
#194 / 231 | Michelle Vernon | $12.8MFiscal year ending 12/2024
Facility
$12.8MFiscal year ending 12/2024
OH AVG
$10.5M
Rank
#43 / 174 | $6.5MFiscal year ending 12/2024
Facility
$6.5MFiscal year ending 12/2024
OH AVG
$5.6M
Rank
#44 / 174 | 50.8%Fiscal year ending 12/2024
Facility
50.8%Fiscal year ending 12/2024
OH AVG
54.7%
Rank
#114 / 174 | 365663 | ||||
| Shepherd of the Valley – Howland | NH AL IL MC RC SNF | Warren | 100
Facility
100
OH AVG
93
Rank
#68 / 194 | - | - | 4.60
Facility
4.60
OH AVG
3.48
Rank
#13 / 176 | -8% | +32% | $0
Facility
$0
OH AVG
$80.0k
Rank
#1 / 176 | 11
Facility
11
OH AVG
31.2
Rank
#21 / 176 | 3.7
Facility
3.7
OH AVG
4.9
Rank
#59 / 176 | - | 45 | A+ |
19
Facility
19
OH AVG
42
Rank
#188 / 231 | Tamara Salvino | $7.3MFiscal year ending 12/2024
Facility
$7.3MFiscal year ending 12/2024
OH AVG
$10.5M
Rank
#122 / 174 | $4.1MFiscal year ending 12/2024
Facility
$4.1MFiscal year ending 12/2024
OH AVG
$5.6M
Rank
#119 / 174 | 56.4%Fiscal year ending 12/2024
Facility
56.4%Fiscal year ending 12/2024
OH AVG
54.7%
Rank
#64 / 174 | 366258 | ||||
| National Church Residences of Chillicothe | NH AL IL SNF | Chillicothe | 100
Facility
100
OH AVG
93
Rank
#68 / 194 | - | - | 3.64
Facility
3.64
OH AVG
3.48
Rank
#67 / 176 | +13% | +4% | $0
Facility
$0
OH AVG
$80.0k
Rank
#1 / 176 | 13
Facility
13
OH AVG
31.2
Rank
#32 / 176 | 2.2
Facility
2.2
OH AVG
4.9
Rank
#12 / 176 | - | 34 | - |
82
Facility
82
OH AVG
42
Rank
#8 / 231 | National Church Residences | $5.1MFiscal year ending 12/2024
Facility
$5.1MFiscal year ending 12/2024
OH AVG
$10.5M
Rank
#151 / 174 | $2.3MFiscal year ending 12/2024
Facility
$2.3MFiscal year ending 12/2024
OH AVG
$5.6M
Rank
#162 / 174 | 45.8%Fiscal year ending 12/2024
Facility
45.8%Fiscal year ending 12/2024
OH AVG
54.7%
Rank
#153 / 174 | 366338 | ||||
| Elizabeth Scott Community | NH AL MC SNF | Maumee | 108
Facility
108
OH AVG
93
Rank
#63 / 194 | - | - | 4.85
Facility
4.85
OH AVG
3.48
Rank
#9 / 176 | -59% | +39% | $0
Facility
$0
OH AVG
$80.0k
Rank
#1 / 176 | 9
Facility
9
OH AVG
31.2
Rank
#15 / 176 | 3.0
Facility
3.0
OH AVG
4.9
Rank
#13 / 176 | - | 55 | A+ | - | Elizabeth Scott, Inc | $6.8MFiscal year ending 12/2024
Facility
$6.8MFiscal year ending 12/2024
OH AVG
$10.5M
Rank
#131 / 174 | $3.5MFiscal year ending 12/2024
Facility
$3.5MFiscal year ending 12/2024
OH AVG
$5.6M
Rank
#134 / 174 | 51.1%Fiscal year ending 12/2024
Facility
51.1%Fiscal year ending 12/2024
OH AVG
54.7%
Rank
#108 / 174 | 366184 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other OH nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Know before you visit
Frequently Asked Questions about National Church Residences of Chillicothe
Quick answers from public records and the community's own listing.01 Who is the Director of Nursing at National Church Residences of Chillicothe?
Brandy Garrison is the Director of Nursing at National Church Residences of Chillicothe.
02 Is National Church Residences of Chillicothe in a walkable area?
National Church Residences of Chillicothe has a walk score of 82. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
03 What is the occupancy rate at National Church Residences of Chillicothe?
National Church Residences of Chillicothe's occupancy is 71.7%.
04 Are pets allowed at National Church Residences of Chillicothe?
Yes, National Church Residences of Chillicothe allows residents to bring their pets.
05 What is the best email address for National Church Residences of Chillicothe?
The team at National Church Residences of Chillicothe can be reached at JHARRISON@NATIONALCHURCHRESIDENCES.ORG.
06 Does National Church Residences of Chillicothe operate as a for-profit or non-profit?
National Church Residences of Chillicothe is registered as a non-profit in OH.
07 Who is the administrator of National Church Residences of Chillicothe?
Jonathon Harrison is the administrator of National Church Residences of Chillicothe.
Updated on
