New Hampton Nursing & Rehab Center

Nursing Home, Assisted Living & Skilled Nursing · New Hampton, IA

CMS overall rating

703 South Fourth Avenue, New Hampton, Ia 506590428 View map

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New Hampton Nursing & Rehab Center accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

New Hampton Nursing & Rehab Center accepts Medicare, Medicaid, and private pay.

Overview of New Hampton Nursing & Rehab Center

New Hampton Nursing & Rehab Center is a 46-bed skilled nursing and rehabilitation facility in New Hampton, Iowa. Privately owned and serving Chickasaw County residents, the facility offers skilled nursing, memory care, rehabilitation, and respite care. It accepts Medicare, Medicaid, and private pay. On-campus assisted living community Kensington Place extends the available continuum.

The inspection record shows a mixed picture. Over six years on file, the facility averaged 2.7 deficiencies annually, 39 percent below Iowa’s 4.4 average, with no immediate jeopardy findings, fines, or enforcement actions. Two surveys carry significant weight. A January 2025 complaint investigation substantiated physical abuse of two residents, found the facility failed to report the allegations to the state agency timely, and cited insufficient nursing staff as a contributing factor; all deficiencies corrected by February 2025, and the July 2025 annual survey was clean. A November 2022 incident investigation substantiated failure to monitor anticoagulation therapy for a newly admitted resident for 35 days until bleeding complications appeared, with an INR reaching 13.56, an actual harm finding. The August 2022 annual survey, also significant at eight deficiencies, cited a missing fentanyl patch not reported to a physician, additional abuse reporting failures, and a resident who didn’t receive ordered diuretic medication. Quality Measures run 15.6 percent above Iowa average, and staffing sits modestly above state benchmark, both counters to the health inspection picture. Occupancy at 52 percent runs well below Iowa’s 75.4 percent average, signaling current availability.

The community is built for long-term skilled nursing and post-acute rehabilitation in New Hampton, with an on-campus assisted living option for residents needing a lower level of care.

Facility Direct Line (641) 394-4153

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

4h 0m per day

vs avg

3 of 6 metrics below state avg

Standout metric Physical Therapist is +86% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	1h 13m per day	▲ 66% State avg: 44m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	15m per day	▼ 57% State avg: 34m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	1h 57m per day	▼ 23% State avg: 2h 32m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 47m per day	▼ 17% State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	4m per day	▲ 86% State avg: 2m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	47m per day	▲ 58% State avg: 30m per day · National avg: 28m per day

Capacity and availability

233 days

46-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

49 years in operation

A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.

Walk Score: 68 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

52%

Lower than the Iowa average: 75.4%

Occupied beds

24 / 46

Average occupied beds in Iowa homes 51 beds

Facility TypeFree Standing Nursing Facility / Skilled Nursing Facility

StatusActive

IssuanceMarch 31, 1977

ExpirationMarch 31, 2027

CountyChickasaw

License Number190741

CMS Certification Number165297

Certification TypeFALSE

New Hampton Nursing & Rehab Center is administered by Kristen Frazer.

Rehabilitation Services

Respite Care

Skilled Rehabilitation

Email kfrazer@nhnursingandrehabcenter.com

Fax6413945483

Pets not allowed

Since 2020 · 6 years of data 21 deficiencies 16 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Iowa state average

Overall vs. IA average

Latest Inspection October 7, 2025

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IA Average	vs. IA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	21	27	This facility has 22% fewer total deficiencies than a typical Iowa assisted living residence (21 vs. IA avg 27).↓ 22% better
Deficiencies per year Average deficiencies per year since 2020.	3.5	4.5	This facility has 22% fewer deficiencies per year than a typical Iowa assisted living residence (3.5 vs. IA avg 4.5).↓ 22% better
Deficiencies per inspection Average deficiencies per inspection.	1.3	1.8	This facility has 28% fewer deficiencies per inspection than a typical Iowa assisted living residence (1.3 vs. IA avg 1.8).↓ 28% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IA Average	vs. IA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	16	15	This facility has had 7% more total inspections than the Iowa average (16 vs. IA avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↑ 7% more

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on October 7, 2025 found the facility in substantial compliance despite a substantiated complaint.
The January 3, 2025 complaint investigation substantiated abuse, neglect, insufficient nursing staff, and failure to maintain call lights within reach, with multiple serious deficiencies cited.
The facility had repeated issues with medication management and timely reporting of incidents, including a substantiated anticoagulation therapy failure in November 2022 and delayed abuse reporting in 2022 and 2025.

Show Inspection Reports

Inspections since 2025

Total health inspections 1

State average N/A

Last Health inspection on Jan 2025

Total health citations

State average N/A

Citations per inspection

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 5 citations resulted from complaint investigations.

Breakdown of citation severity (last 1 year)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

1 serious citation State average: N/A

4 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 1 year)

Abuse/Neglect serious citation Jan 10, 2025

Corrected

Abuse/Neglect moderate citation Jan 10, 2025

Corrected

Abuse/Neglect moderate citation Jan 10, 2025

Corrected

Nursing Services moderate citation Jan 10, 2025

Corrected

Total staff 85

Employees 49

Contractors 36

Staff to resident ratio 2.93 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 19

Average shift 6.1 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 10,735

Nursing staff breakdown

6.5 hours

7.2 hours

6.4 hours

Contractor staffing

1,176 contractor hours this quarter

Certified Nursing Assistant: 17 Physical Therapy Assistant: 3 Registered Nurse: 2 Speech Language Pathologist: 2 Respiratory Therapy Technician: 2 Physical Therapy Aide: 2 Occupational Therapy Aide: 2 Qualified Social Worker: 2 Other Dietary Services Staff: 1 Clinical Nurse Specialist: 1 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	30	17	47	5,197	92	100%	6.4
Registered Nurse	10	2	12	2,671	92	100%	6.5
Licensed Practical Nurse	5	0	5	653	70	76%	7.2
Other Dietary Services Staff	2	1	3	519	63	68%	5.9
Administrator	1	0	1	504	63	68%	8
Nurse Practitioner	1	0	1	502	63	68%	8
Physical Therapy Aide	0	2	2	210	64	70%	3.3
Respiratory Therapy Technician	0	2	2	164	54	59%	3
Occupational Therapy Aide	0	2	2	85	23	25%	3.5
Clinical Nurse Specialist	0	1	1	58	8	9%	7.3
Speech Language Pathologist	0	2	2	57	23	25%	2
Qualified Social Worker	0	2	2	46	40	43%	1.2
Physical Therapy Assistant	0	3	3	36	25	27%	1.4
Occupational Therapy Assistant	0	1	1	23	7	8%	3.3
Medical Director	0	1	1	9	3	3%	3.1

47 Certified Nursing Assistant

% of Days 100%

12 Registered Nurse

% of Days 100%

5 Licensed Practical Nurse

% of Days 76%

3 Other Dietary Services Staff

% of Days 68%

1 Administrator

% of Days 68%

1 Nurse Practitioner

% of Days 68%

2 Physical Therapy Aide

% of Days 70%

2 Respiratory Therapy Technician

% of Days 59%

2 Occupational Therapy Aide

% of Days 25%

1 Clinical Nurse Specialist

% of Days 9%

2 Speech Language Pathologist

% of Days 25%

2 Qualified Social Worker

% of Days 43%

3 Physical Therapy Assistant

% of Days 27%

1 Occupational Therapy Assistant

% of Days 8%

1 Medical Director

% of Days 3%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 8.1

21% better than State average

State average: 10.2

Functional decline score 15.6

28% better than State average

State average: 21.6

Long-stay resident measures

Above average State avg: 3.3

Need for Help with Daily Activities Increased 11.6%

38% better than State average

State average: 18.8%

Walking Ability Worsened 9.4%

52% better than State average

State average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence 25.9%

In line with State average

State average: 26.2%

Falls with Major Injury 11.0%

205% worse than State average

State average: 3.6%

High Risk Residents with Pressure Ulcers 2.7%

39% better than State average

State average: 4.4%

Urinary Tract Infection 1.0%

59% better than State average

State average: 2.5%

Lost Too Much Weight 5.7%

14% worse than State average

State average: 5.0%

Depressive Symptoms 2.3%

42% better than State average

State average: 3.9%

Antipsychotic Use 7.3%

62% better than State average

State average: 19.0%

Pneumococcal Vaccine 99.0%

5% better than State average

State average: 94.4%

Influenza Vaccine 100.0%

5% better than State average

State average: 95.3%

Hospitalizations per 1,000 days 1.08

27% better than State average

State average: 1.48

ED visits per 1,000 days 2.78

33% worse than State average

State average: 2.09

Short-stay resident measures

Below average State avg: 2.6

Pneumococcal Vaccine 97.7%

15% better than State average

State average: 85.1%

Antipsychotic medication increase 0.0%

100% better than State average

State average: 1.8%

Re-hospitalized after SNF stay 35.4%

66% worse than State average

State average: 21.3%

Emergency department visits 13.0%

In line with State average

State average: 13.1%

Falls with major injury 2.4%

217% worse than State average

State average: 0.8%

Ability to care for self at discharge 41.4%

23% worse than State average

State average: 53.7%

Successful return to home or community 49.0%

In line with State average

State average: 50.6%

Breakdown by payment type

Medicare

69% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

29% of new residents, often for short stays.

Typical stay 1 - 2 years

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 12 - 13 years

Total residents 29

Medicare

6.9% of residents

Medicaid

27.6% of residents

Private pay or other

65.5% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for New Hampton Nursing & Rehab Center from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 64.0% ↓ 5.2pp vs 2022

Net Patient Income $20.9K ↑ ~$35.5K vs 2022

Payroll Costs $2.3M ↑ ~$70.8K vs 2022

Operating Margin 0.4% ↑ 0.8pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	93.7%	90.9%	81.0%	79.8%	84.9%	80.1%	62.9%	67.8%	63.5%	75.1%	66.7%	69.1%	64.0%
Beds	74	74	74	74	74	74	74	74	74	56	56	56	56
Net Income	$721,510	$646,950	$420,728	$557,148	$625,564	$640,188	$187,937	$509,657	$416,190	$464,451	$378,215	$25,142	$684,647
Gross Revenue	$4,975,585	$5,380,706	$4,845,359	$5,418,372	$5,417,167	$5,299,608	$4,494,981	$5,048,201	$4,960,631	$4,633,369	$4,036,801	$4,728,687	$5,287,409
Operating Expenses	$3,658,630	$4,001,267	$3,850,124	$4,194,573	$4,309,300	$4,230,781	$3,860,451	$4,023,601	$3,984,733	$4,164,003	$3,830,613	$4,269,416	$4,672,196
Net Patient Income	$680,180	$599,149	$411,511	$485,280	$553,534	$567,803	$132,668	$448,058	$355,436	-$39,073	-$193,120	-$14,611	$20,876
Net Patient Revenue	$4,338,810	$4,600,416	$4,261,635	$4,679,853	$4,862,834	$4,798,584	$3,993,119	$4,471,659	$4,340,169	$4,124,930	$3,637,493	$4,254,805	$4,693,072
Payroll Costs	$1,989,057	$2,067,488	$2,033,307	$2,227,421	$2,439,541	$2,374,683	$2,215,293	$2,262,278	$2,264,199	$2,275,275	$2,079,756	$2,201,296	$2,272,083
Operating Margin %	15.7%	13.0%	9.7%	10.4%	11.4%	11.8%	3.3%	10.0%	8.2%	-1.0%	-5.3%	-0.3%	0.4%
Medicare %	7.9%	8.3%	6.4%	7.2%	6.0%	5.3%	6.2%	6.8%	6.9%	8.0%	7.5%	8.4%	10.4%
Medicaid %	34.8%	32.7%	35.2%	38.2%	37.8%	35.2%	37.9%	36.0%	27.5%	36.5%	38.2%	35.6%	35.2%
Private %	57.4%	59.0%	58.5%	54.5%	56.2%	59.5%	55.9%	57.2%	65.6%	55.5%	54.3%	56.0%	54.4%
Net Patient Revenue/Day	$172	$187	$195	$217	$212	$221	$235	$244	$253	$268	$267	$301	$359
Cost/Day	$145	$162	$176	$195	$188	$195	$227	$220	$232	$271	$281	$302	$357
Avg Length of Stay	253.0 days	328.3 days	295.5 days	317.1 days	318.3 days	394.4 days	292.9 days	231.7 days	263.7 days	256.6 days	290.1 days	224.3 days	233.5 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$4.7M

Net patient income

$20.9K

For-profit Corporation

Net patient revenue

$4.7M

Net patient income

$20.9K

Other income

$50.6K

Payroll costs

$2.3M 48.4% of net patient revenue

Other operating costs

$2.4M

Total costs

$4.7M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (69% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 69%

Private pay 29%

Medicaid 2%

Coverage residents most often leave under.

Medicare 43%

Private pay 45%

Medicaid 13%

0.0 miles from city center Estimated distance in miles from New Hampton's city center to New Hampton Nursing & Rehab Center's address, calculated via Google Maps.

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The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.


Bethany Home Retirement Center	NH IL MC SNF	Dubuque (Eagle Point District)	-	66	-	69	1 Bed / 2 Bed
Friendship Village	NH AL IL MC SNF	Waterloo	-	72	-	52	2 Bed / 3 Bed
Prairie Vista Village	NH AL IL SNF	South Altoona	-	68	A	29	-
St Francis Manor	NH AL HOS SNF	Grinnell	-	78	-	82	-
New Hampton Nursing & Rehab Center	NH AL SNF	New Hampton	-	46	-	68	-

Nursing Home Explorer

Is New Hampton Nursing & Rehab Center in a walkable area?

New Hampton Nursing & Rehab Center has a walk score of 68. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of New Hampton Nursing & Rehab Center?

According to IA state health department records, New Hampton Nursing & Rehab Center's license number is 190741.

When does New Hampton Nursing & Rehab Center's license expire?

According to IA state health department records, New Hampton Nursing & Rehab Center's license expires on March 31, 2027.

What is the occupancy rate at New Hampton Nursing & Rehab Center?

New Hampton Nursing & Rehab Center's occupancy is 52%.

Are pets allowed at New Hampton Nursing & Rehab Center?

No, New Hampton Nursing & Rehab Center has a no-pet policy.

What is the best email address for New Hampton Nursing & Rehab Center?

The team at New Hampton Nursing & Rehab Center can be reached at kfrazer@nhnursingandrehabcenter.com.

Does New Hampton Nursing & Rehab Center operate as a for-profit or non-profit?

New Hampton Nursing & Rehab Center is registered as a for-profit in IA.

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New Hampton Nursing & Rehab Center

Overview of New Hampton Nursing & Rehab Center

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Additional Services

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact New Hampton Nursing & Rehab Center

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2025

Breakdown of citation severity (last 1 year)

Citations history (last 1 year)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

47 Certified Nursing Assistant

12 Registered Nurse

5 Licensed Practical Nurse

3 Other Dietary Services Staff

1 Administrator

1 Nurse Practitioner

2 Physical Therapy Aide

2 Respiratory Therapy Technician

2 Occupational Therapy Aide

1 Clinical Nurse Specialist

2 Speech Language Pathologist

2 Qualified Social Worker

3 Physical Therapy Assistant

1 Occupational Therapy Assistant

1 Medical Director

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

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