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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
North Cape May Center is a community shopping center located in Cape May, NJ. It features a diverse mix of local and national retailers. The center is easily accessible and offers a variety of services.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 217th out of 258 homes in New Jersey.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 31m per day | ▼ 24% State avg: 41m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 0m per day | ▲ 7% State avg: 56m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 46m per day | ▼ 21% State avg: 2h 14m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 5m per day | ▼ 10% State avg: 3h 27m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 7m per day | ▲ 17% State avg: 6m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 11m per day | ▼ 62% State avg: 29m per day · National avg: 28m per day |
Most residents typically stay for a few weeks or months before returning home or moving on.
55% of new residents, usually for short-term rehab.
40% of new residents, often for short stays.
4% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #171 / 256Payroll — state benchmarkedThis home is ranked 171st out of 256 homes in New Jersey.Shows total annual staff payroll benchmarked to the New Jersey average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Higher than the New Jersey average: 77%North Cape Center is administrated by Ms. Jennifer Hess.
In New Jersey, the Department of Health, Health Facilities Evaluation and Licensing conducts mandatory unannounced surveys to ensure facilities provide safe and effective resident care.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New Jersey state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | NJ Average | vs. NJ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 28 | 18 | This facility has 56% more total deficiencies than a typical New Jersey nursing home (28 vs. NJ avg 18).↑ 56% worse |
|
Deficiencies per year
Average deficiencies per year since 2020.
| 4.7 | 3 | This facility has 57% more deficiencies per year than a typical New Jersey nursing home (4.7 vs. NJ avg 3).↑ 57% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 3.1 | 2 | This facility has 55% more deficiencies per inspection than a typical New Jersey nursing home (3.1 vs. NJ avg 2).↑ 55% worse |
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | NJ Average | vs. NJ Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 9 | 9 | This facility has total inspections in line with the New Jersey average (9 vs. NJ avg 9).— At avg |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on November 19, 2025, did not identify any deficiencies. Earlier inspections showed a pattern of deficiencies related mainly to staffing ratios, infection control, resident care planning, and life safety code compliance. Complaint investigations in March 2025 substantiated issues with care planning, grievance resolution, respiratory care, meal service, and fire safety, but enforcement actions such as fines or license suspensions were not listed in the available reports. Prior complaint investigations also found substantiated staffing shortages affecting resident care. The facility’s record shows improvement over time, with the latest inspection free of cited deficiencies after previous reports noted multiple issues.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsNew Jersey average 4
Last Health inspection on Mar 2025
New Jersey average 20.9
New Jersey average 5.35
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
12 of 19 citations resulted from standard inspections; and 7 of 19 came from combined inspections (standard and complaint).
100% better than New Jersey averageNew Jersey average: 0.7
0
100% better than New Jersey averageNew Jersey average: 0.4
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Mar 07, 2025
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
Mar 07, 2025
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Mar 07, 2025
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Mar 07, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
North Cape Center is located in North Cape May, New Jersey.
Here are the financial assistance programs available to residents in New Jersey.
4.3 miles from city center
Estimated distance in miles from North Cape May's city center to North Cape Center's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
28% worse than New Jersey averageNew Jersey average ratio: 1.77:1
0% compared with New Jersey averageNew Jersey average: 8 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursThis role is partially covered by contractors.
Total hours from contractors
1,116 contractor hours this quarter
| Certified Nursing Assistant | 45 | 2 | 47 | 15,217 | 91 | 100% | 7.9 |
| Licensed Practical Nurse | 20 | 1 | 21 | 7,871 | 91 | 100% | 8.2 |
| Registered Nurse | 11 | 2 | 13 | 2,915 | 89 | 98% | 7.9 |
| Physical Therapy Assistant | 5 | 1 | 6 | 1,159 | 75 | 82% | 7.7 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,076 | 91 | 100% | 7.5 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 912 | 61 | 67% | 8 |
| Physical Therapy Aide | 5 | 0 | 5 | 734 | 64 | 70% | 7.8 |
| Respiratory Therapy Technician | 6 | 0 | 6 | 614 | 66 | 73% | 6.7 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 57 | 63% | 8.1 |
| Mental Health Service Worker | 1 | 0 | 1 | 420 | 53 | 58% | 7.9 |
| Other Social Services Staff | 1 | 0 | 1 | 418 | 53 | 58% | 7.9 |
| Qualified Social Worker | 3 | 0 | 3 | 382 | 47 | 52% | 6 |
| Administrator | 1 | 0 | 1 | 360 | 45 | 49% | 8 |
| Speech Language Pathologist | 4 | 0 | 4 | 301 | 39 | 43% | 7.5 |
| Nurse Aide in Training | 8 | 0 | 8 | 296 | 16 | 18% | 5.9 |
| Occupational Therapy Aide | 0 | 1 | 1 | 261 | 41 | 45% | 6.4 |
| RN Director of Nursing | 2 | 0 | 2 | 135 | 27 | 30% | 5 |
| Medical Director | 1 | 0 | 1 | 36 | 45 | 49% | 0.8 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 30 | 36 | 40% | 0.8 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
102Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.2
65% worse than New Jersey averageNew Jersey average: 6.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
23.1
85% worse than New Jersey averageNew Jersey average: 12.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
15.7%
56% worse than New Jersey averageNew Jersey average: 10.1%
Percent of long-stay residents whose ability to move independently worsened
20.4%
85% worse than New Jersey averageNew Jersey average: 11.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
33.1%
108% worse than New Jersey averageNew Jersey average: 16.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.4%
81% worse than New Jersey averageNew Jersey average: 2.4%
Percent of long-stay high risk residents with pressure ulcers
8.1%
33% worse than New Jersey averageNew Jersey average: 6.1%
Percent of long-stay residents with a urinary tract infection
2.1%
119% worse than New Jersey averageNew Jersey average: 1.0%
Percent of long-stay residents who lose too much weight
7.4%
60% worse than New Jersey averageNew Jersey average: 4.6%
Percent of long-stay residents who have depressive symptoms
13.8%
22% worse than New Jersey averageNew Jersey average: 11.3%
Percent of long-stay residents who received an antipsychotic medication
9.9%
11% better than New Jersey averageNew Jersey average: 11.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
7% better than New Jersey averageNew Jersey average: 93.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.8%
In line with New Jersey averageNew Jersey average: 97.2%
Number of hospitalizations per 1,000 long-stay resident days.
1.53
26% better than New Jersey averageNew Jersey average: 2.08
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.63
44% better than New Jersey averageNew Jersey average: 1.12
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.7%
25% better than New Jersey averageNew Jersey average: 78.9%
Percent of short-stay residents who newly received an antipsychotic medication
2.2%
92% worse than New Jersey averageNew Jersey average: 1.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.1%
22% better than New Jersey averageNew Jersey average: 80.1%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
26.4%
In line with New Jersey averageNew Jersey average: 25.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
6.6%
20% better than New Jersey averageNew Jersey average: 8.2%
Percentage of SNF residents who experience falls with major injury during their stay.
1.0%
35% worse than New Jersey averageNew Jersey average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
67.2%
25% better than New Jersey averageNew Jersey average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
57.7%
14% better than New Jersey averageNew Jersey average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
The information below is reported by the New Jersey Department of Health, Health Facilities Evaluation and Licensing.
| Job Haines Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bloomfield (Bloomfield Avenue) | 40 | 45.5% | -41% | 6.31 | -21% | +63% | 0 | 4 | 1.3 | - | 37 | 85 | Noreen Haveron | $17.2M | $10.2M | 59.4% | 315392 | ||||
| Peace Care St. Ann‘s |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Jersey City (Greenville) | 120 | 90.8% | +18% | 4.07 | +184% | +5% | 0 | 12 | 3.0 | - | 111 | 86 | Peace Care Inc | $24.2M | $7.2M | 29.7% | 315413 | ||||
| Peace Care St. Joseph’s |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Jersey City (Journal Square) | 139 | 77.0% | 0% | 4.04 | +142% | +4% | 32 | 15 | 7.5 | 1 | 131 | 97 | Ernest Chester | $20.9M | $8.0M | 38.3% | 315452 | ||||
| North Cape Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | North Cape May (North Wildwood) | 120 | 89.0% | +16% | 3.21 | +5% | -17% | 0 | 19 | 6.3 | - | 92 | 20 | - | $14.6M | $5.3M | 36.2% | 315350 | ||||
| Accelerate Skilled Nursing And Rehab Piscataway |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Piscataway | 124 | 39.0% | -49% | 4.10 | -14% | +6% | 1 | 34 | 6.8 | 3 | 99 | 26 | - | $12.2M | $3.6M | 29.6% | 315522 |
Historical financial and operational data for North Cape Center based on CMS SNF Cost Reports.
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North Cape Center is in the North Wildwood neighborhood of North Cape May.
The legal owner and operator of North Cape Center is 700 Town Bank Road Operations Llc.
North Cape Center has a walk score of 20. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to NJ state health department records, North Cape Center's license number is 62200.
North Cape Center's occupancy is 85%.
Ms. JENNIFER HESS is the administrator of North Cape Center.
North Cape Center has 120 beds.
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