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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Northridge Health and Rehabilitation is an 86-bed non-profit skilled nursing and rehabilitation facility operated by Jackson County Healthcare Holdings LLC in Commerce, Georgia. Located on Medical Center Drive in Jackson County, the community offers skilled nursing, memory care, and rehabilitation services. Accepted: Medicare and private pay.
The 4-star CMS overall rating is supported by a health inspection sub-rating 49.3 percent above Georgia’s average. Over 10 years on file, the facility averaged 4.4 deficiencies annually, 10 percent below Georgia’ 4.9 average. One immediate jeopardy finding appears in the window: a January 2019 complaint investigation substantiated abuse and neglect after a nurse made nine unsuccessful catheter insertion attempts on one resident and performed a forceful digital dis-impaction on another without physician orders or consent. The nurse was terminated, and the IJ was removed following corrective actions. The April 2022 annual survey was the most deficiency-dense survey since, citing nine findings including dignity violations stemming from a dietary staffing shortage that led 106 residents to receive meals on disposable dinnerware, fall prevention care plan failures, ADL care lapses, and food safety and antibiotic stewardship gaps. A February 2024 survey cited recurring nail care failures for two residents and environmental maintenance issues. No deficiencies cited since. Staffing runs modestly below Georgia’s average on a case-mix adjusted basis, while nurse hours of 3h 58m per resident day rank 38th among 190 Georgia SNFs. Occupancy at 98 percent reflects strong local demand in Commerce.
Residents in Jackson County who need long-term skilled nursing or post-acute rehabilitation will find the facility suitable. The community has high occupancy signaling consistent demand and a compliance record that generally runs near or above Georgia’s average.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 38th out of 190 homes in Georgia for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 25m per day | ▼ 14% State avg: 29m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 28m per day | ▼ 50% State avg: 56m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 34m per day | ▲ 19% State avg: 2h 9m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 52m per day | ▼ 8% State avg: 3h 6m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ■ Avg State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 20m per day | ■ Avg State avg: 20m per day · National avg: 28m per day |
Higher than the Georgia average: 78.1%Northridge Health and Rehabilitation is administrated by Megan Jones.
In Georgia, the Department of Community Health, Healthcare Facility Regulation Division conducts unannounced inspections to ensure facilities adhere to state health and safety requirements.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Georgia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | GA Average | vs. GA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 63 | 21 | This facility has 200% more total deficiencies than a typical Georgia nursing home (63 vs. GA avg 21).↑ 200% worse |
|
Deficiencies per year
Average deficiencies per year since 2016.
| 6.3 | 2.1 | This facility has 200% more deficiencies per year than a typical Georgia nursing home (6.3 vs. GA avg 2.1).↑ 200% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Georgia average 3.4
Last Health inspection on Jul 2025
Georgia average 16.6
Georgia average 4.68
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
14 of 17 citations resulted from standard inspections; and 3 of 17 came from combined inspections (standard and complaint).
100% better than Georgia averageGeorgia average: 0.7
100% better than Georgia averageGeorgia average: 0.5
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
11% fewer staff per resident than Georgia average
0% compared with Georgia average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 9 RN Staff are full-time employees. No contractors work on this role.
9
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursAssists with medical care and medications.
11 total: 9 full-time employees and 2 contractors.
11
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursHelps with daily care and mobility.
All 44 CNA Staff are full-time employees. No contractors work on this role.
44
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
103 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 44 | 0 | 44 | 13,542 | 92 | 100% | 9.1 |
| Medication Aide/Technician | 19 | 0 | 19 | 5,953 | 92 | 100% | 9 |
| Licensed Practical Nurse | 9 | 2 | 11 | 2,504 | 91 | 99% | 8.5 |
| Registered Nurse | 9 | 0 | 9 | 2,219 | 91 | 99% | 8.7 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 704 | 73 | 79% | 7.7 |
| Dietitian | 1 | 0 | 1 | 688 | 79 | 86% | 8.7 |
| Administrator | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 482 | 73 | 79% | 6.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 468 | 61 | 66% | 7.7 |
| Nurse Practitioner | 2 | 0 | 2 | 464 | 58 | 63% | 8 |
| Other Dietary Services Staff | 3 | 0 | 3 | 314 | 40 | 43% | 6.6 |
| Physical Therapy Aide | 1 | 0 | 1 | 268 | 44 | 48% | 6.1 |
| Respiratory Therapy Technician | 1 | 0 | 1 | 192 | 52 | 57% | 3.7 |
| Speech Language Pathologist | 3 | 0 | 3 | 89 | 36 | 39% | 2.3 |
| Physical Therapy Assistant | 1 | 0 | 1 | 88 | 22 | 24% | 4 |
| Qualified Social Worker | 2 | 0 | 2 | 63 | 22 | 24% | 2.8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 48 | 21 | 23% | 2.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 29 | 5 | 5% | 5.7 |
| Medical Director | 0 | 1 | 1 | 3 | 3 | 3% | 0.8 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.4
28% better than Georgia averageGeorgia average: 10.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
15.2
13% better than Georgia averageGeorgia average: 17.4
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
11.2%
34% better than Georgia averageGeorgia average: 16.8%
Percent of long-stay residents whose ability to move independently worsened
14.5%
25% better than Georgia averageGeorgia average: 19.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.8%
23% worse than Georgia averageGeorgia average: 16.1%
Percent of long-stay residents experiencing one or more falls with major injury
3.2%
In line with Georgia averageGeorgia average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
1.8%
72% better than Georgia averageGeorgia average: 6.3%
Percent of long-stay residents with a urinary tract infection
3.9%
55% worse than Georgia averageGeorgia average: 2.5%
Percent of long-stay residents who lose too much weight
6.3%
5% worse than Georgia averageGeorgia average: 6.0%
Percent of long-stay residents who have depressive symptoms
1.2%
87% better than Georgia averageGeorgia average: 8.7%
Percent of long-stay residents who received an antipsychotic medication
24.4%
27% worse than Georgia averageGeorgia average: 19.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Georgia averageGeorgia average: 91.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Georgia averageGeorgia average: 95.0%
Number of hospitalizations per 1,000 long-stay resident days.
2.48
14% worse than Georgia averageGeorgia average: 2.18
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.91
In line with Georgia averageGeorgia average: 1.97
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
23% better than Georgia averageGeorgia average: 80.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Georgia averageGeorgia average: 2.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
28% better than Georgia averageGeorgia average: 78.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.5%
7% better than Georgia averageGeorgia average: 24.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.0%
10% better than Georgia averageGeorgia average: 12.2%
Percentage of SNF residents who experience falls with major injury during their stay.
2.8%
261% worse than Georgia averageGeorgia average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
30.4%
43% worse than Georgia averageGeorgia average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
47.3%
6% worse than Georgia averageGeorgia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
25% of new residents, usually for short-term rehab.
75% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
83Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Northridge Health and Rehabilitation based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #97 / 185Payroll — State benchmarkedThis home is ranked 97th out of 185 homes in Georgia for payroll. Shows total annual staff payroll benchmarked to the Georgia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
0.0 miles from city center
Estimated distance in miles from Commerce's city center to Northridge Health and Rehabilitation's address, calculated via Google Maps.
Add your location
Northridge Health and Rehabilitation is located in COMMERCE, Georgia.
Here are the financial assistance programs available to residents in Georgia.
The information below is reported by the Georgia Department of Community Health, Healthcare Facility Regulation Division.
| Cedar Valley Nursing & Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Cedartown | 100
Facility
100
GA AVG
88
Rank
#194 / 672 | 78.0% | 0% | 3.57 | +3% | 0% | $0 | 3 | 1.0 | - | 78 | - |
63
Facility
63
GA AVG
39
Rank
#168 / 873 | Rhonda Blankenship | $11.4M | $2.4M | 21.3% | 115436 | ||||
| Spring Harbor |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Columbus | 60
Facility
60
GA AVG
88
Rank
#455 / 672 | 71.4% | -9% | 5.70 | -35% | +60% | $0 | 9 | 3.0 | - | 32 | - |
3
Facility
3
GA AVG
39
Rank
#812 / 873 | Maurice S Hill | $23.0M | $5.8M | 25.3% | 115716 | ||||
| Northridge Health and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Commerce | 86
Facility
86
GA AVG
88
Rank
#310 / 672 | 97.7% | +25% | 3.96 | -1% | +11% | $0 | 17 | 5.7 | - | 82 | - |
49
Facility
49
GA AVG
39
Rank
#324 / 873 | Jackson County Healthcare Holdings LLC | $9.1M | $5.1M | 55.6% | 115714 | ||||
| Cumming Health and Rehab |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Cumming | 87
Facility
87
GA AVG
88
Rank
#308 / 672 | 100.0% | +28% | 4.70 | +110% | +32% | $0 | 7 | 3.5 | - | 87 | - |
32
Facility
32
GA AVG
39
Rank
#510 / 873 | - | $10.8M | $5.0M | 46.2% | 115551 | ||||
| Chestnut Ridge Nursing and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Cumming (Samaritan Drive) | 150
Facility
150
GA AVG
88
Rank
#69 / 672 | 90.0% | +15% | 3.15 | -2% | -12% | $15.6k | 30 | 6.0 | 4 | 135 | C+ |
29
Facility
29
GA AVG
39
Rank
#548 / 873 | - | $20.0M | $2.8M | 14% | 115423 |
Northridge Health and Rehabilitation has a walk score of 49. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Northridge Health and Rehabilitation's occupancy is 98%.
The team at Northridge Health and Rehabilitation can be reached at [email protected].
Megan Jones is the administrator of Northridge Health and Rehabilitation.
Northridge Health and Rehabilitation has 86 beds.
Northridge Health and Rehabilitation is located at 100 MEDICAL CENTER DRIVE.
(706) 335-1330 will put you in contact with the team at Northridge Health and Rehabilitation.
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