Otterbein SeniorLife
Nursing Home, Assisted Living, Home Care, Hospice Care, Independent Living, Memory Care & Skilled Nursing · Lebanon, OH
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Otterbein SeniorLife

Nursing Home, Assisted Living, Home Care, Hospice Care, Independent Living, Memory Care & Skilled Nursing · Lebanon, OH
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Otterbein SeniorLife accepts Medicare, Medicaid, and private pay.

Overview of Otterbein SeniorLife

In our village-style life plan community, gracious public spaces complement well-designed private senior living residences, including apartments, cottages, and villas. We are a Level I Arboretum with walking trails, yet we have easy freeway access to the “big city” of Columbus and an international airport.

We make space for the gregarious and the contemplative. Residents can be as active or as quiet as they prefer, because there is no one right way to live. Freedom is an important concept at Otterbein Granville. Our residents’ fresh ideas thrive in familiar, supportive surroundings. Resident-directed activities and life-enhancing friendships enrich community life. The design supports a range of individual lifestyles, promotes community interaction, and optimizes mobility for people with a variety of physical capabilities. Many residents are lifelong learners who audit classes; attend concerts, plays and lectures; and volunteer throughout central Ohio in a variety of settings.

A comprehensive health care program is offered on campus, with health and wellness programs, physician services, therapies, assisted living, skilled nursing, memory support and long-term nursing care.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 57.1% Above OH avg. ▲ 57.1% Above OH avg.OH average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 42.8% Above OH avg. ▲ 42.8% Above OH avg.OH average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 63.8% Above OH avg. ▲ 63.8% Above OH avg.OH average: 2.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 14.7% Above OH avg. ▲ 14.7% Above OH avg.OH average: 4.4Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Ohio averages

Rank #48 / 175Nurse hours — State benchmarkedThis home is ranked 48th out of 175 homes we track in Ohio for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Ohio average, with a ranking across 175 Ohio facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Ohio that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 48th out of 175 homes we track in Ohio for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

3h 45m

6% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
33m
−9% State avg: 36m per day · National avg: 42m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
57m
+8% State avg: 53m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 15m
+15% State avg: 1h 57m per day · National avg: 2h 24m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 28m
+13% State avg: 3h 4m per day · National avg: 3h 30m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
3m
−7% State avg: 3m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
25m
Avg State avg: 26m per day · National avg: 29m per day

2 of 6 metrics below state avg

Capacity and availability

This home usually has limited availability

Higher occupancy than the Ohio average: 82.4%
Occupancy rate
91.8% Rank #38 / 136Occupancy rate — State benchmarkedThis home is ranked 38th out of 136 homes we track in Ohio for occupancy. Shows this facility's occupancy rate versus the Ohio average, with its Statewide rank out of 136. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Ohio that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Residents per day (avg)
141
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
95 days
Bed community size
154-bed community Rank #10 / 307Bed count — State benchmarkedThis home is ranked 10th out of 307 homes we track in Ohio for bed count. Shows this facility's certified or reported bed count compared to other Ohio facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Ohio that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Additional Services

2 services
Home Health
Hospice

Amenities & Lifestyle

Specific ProgramsBold Adventures, Life Plan Living, All Living & Care Choices, Active Adult Living, Post-Acute & Rehab Care, Long-Term Care & Memory Care, Small House Neighborhoods

Contact Otterbein SeniorLife

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 307
Employees 277
Contractors 30
Staff to resident ratio 2.15 : 1
5% more staff per resident than Ohio average
Ohio average ratio: 2.04 : 1 Ohio average ratio: 2.04 : 1See full Ohio ranking
Avg staff/day 83
Average shift 7.9 hours
0% compared with Ohio average
Ohio average: 8.1 hours Ohio average shift: 8.1 hoursSee full Ohio ranking
Total staff hours (quarter) 60,356

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 28 RN Staff are full-time employees. No contractors work on this role. 28
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.9 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 84 LPN Staff are full-time employees. No contractors work on this role. 84
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 143 CNA Staff are full-time employees. No contractors work on this role. 143
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

7.3%

4,417 contractor hours this quarter

Speech Language Pathologist: 10 Physical Therapy Aide: 6 Qualified Social Worker: 4 Respiratory Therapy Technician: 3 Physical Therapy Assistant: 3 Medical Director: 2 Occupational Therapy Assistant: 1 Occupational Therapy Aide: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant143014331,40692100%8
Licensed Practical Nurse8408412,99792100%8.6
Registered Nurse280284,72192100%7.9
Clinical Nurse Specialist6062,2806571%8
Speech Language Pathologist010101,1108087%4.7
Administrator2021,0566672%8
Physical Therapy Aide0669797885%6.1
Qualified Social Worker0449766672%7.1
Other Dietary Services Staff3039106368%7.9
Medication Aide/Technician7078176773%7.8
Physical Therapy Assistant0336537379%5.6
Respiratory Therapy Technician0335768188%4.5
Dental Services Staff1014805863%8.3
Nurse Practitioner1014806065%8
RN Director of Nursing1014645863%8
Mental Health Service Worker1013294448%7.5
Occupational Therapy Assistant011671112%6.1
Medical Director0223067%5
Occupational Therapy Aide0112744%6.8
143 Certified Nursing Assistant
% of Days 100%
84 Licensed Practical Nurse
% of Days 100%
28 Registered Nurse
% of Days 100%
6 Clinical Nurse Specialist
% of Days 71%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 3.8
34% better than Ohio average

Ohio average: 5.8

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 10.1
21% better than Ohio average

Ohio average: 12.7

Long-stay resident measures
Significantly above average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 2.1%
70% better than Ohio average

Ohio average: 6.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 3.0%
66% better than Ohio average

Ohio average: 8.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.1%
14% worse than Ohio average

Ohio average: 22.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.6%
24% better than Ohio average

Ohio average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.3%
15% better than Ohio average

Ohio average: 3.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Ohio average

Ohio average: 0.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 8.2%
33% worse than Ohio average

Ohio average: 6.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 6.3%
74% better than Ohio average

Ohio average: 24.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.5%
25% worse than Ohio average

Ohio average: 8.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.6%
8% better than Ohio average

Ohio average: 92.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
6% better than Ohio average

Ohio average: 94.5%

Short-stay resident measures
Above average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.8%
25% better than Ohio average

Ohio average: 78.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.7%
35% worse than Ohio average

Ohio average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 92.3%
22% better than Ohio average

Ohio average: 75.6%

Breakdown by payment type

Medicare

29% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

67% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

5% of new residents, often for long-term daily care.

Typical stay 1 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 143
Medicare
23
16.1% of residents
Medicaid
96
67.1% of residents
Private pay or other
24
16.8% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Nonprofit
Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$19.8M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$2.0M
Nonprofit Nonprofit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$19.8M Rank #6 / 172Net patient revenue — State benchmarkedThis home is ranked 6th out of 172 homes we track in Ohio. Shows this facility's net patient revenue compared to the Ohio average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Ohio that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$2.0M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$2.5M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #7 / 172Payroll costs — State benchmarkedThis home is ranked 7th out of 172 homes we track in Ohio. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Ohio average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Ohio that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$10.3M 52% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #97 / 172Payroll % of net patient revenue — State benchmarkedThis home is ranked 97th out of 172 homes we track in Ohio. Shows payroll as a percentage of net patient revenue versus the Ohio average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Ohio that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$7.5M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$17.8M

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed / 3 Bed

Building type icon
Building type icon

Building Type: Single-story

Beauty services icon
Beauty services icon

Beauty Services

Transportation services icon
Transportation services icon

Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Swimming pool icon
Swimming pool icon

Swimming Pool

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (67% of admissions), and a typical private pay stay runs around 3 - 4 months.

Admissions
533 total

Coverage residents most often arrive under.

Medicare 29%
Private pay 67%
Medicaid 5%
Discharges
538 total

Coverage residents most often leave under.

Medicare 30%
Private pay 55%
Medicaid 15%

Places of interest near Otterbein SeniorLife

Address 4.7 miles from city center Info Estimated distance in miles from Lebanon's city center to Otterbein SeniorLife's address, calculated via Google Maps.

Calculate Travel Distance to Otterbein SeniorLife

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Ohio average is: 55.7% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Brookdale Westlake Village
NH
AL
IL
MC
SNF
Westlake
60
Facility 60
OH AVG 75
Rank #176 / 307
96.7%
Facility 96.7%
OH AVG 82.4
Rank #5 / 136
+17%
4.23
Facility 4.23
OH AVG 3.54
Rank #25 / 175
+18%+19%
$0
Facility $0
OH AVG $74.0k
Rank #1 / 178
5
Facility 5
OH AVG 30.9
Rank #8 / 178
1.3
Facility 1.3
OH AVG 4.6
Rank #2 / 178
-58A+
25
Facility 25
OH AVG 42
Rank #503 / 675
Labeed Diab
$20.1MFiscal year ending 12/2023
Facility $20.1MFiscal year ending 12/2023
OH AVG $9.6M
Rank #5 / 172
$10.2MFiscal year ending 12/2023
Facility $10.2MFiscal year ending 12/2023
OH AVG $5.2M
Rank #8 / 172
50.8%Fiscal year ending 12/2023
Facility 50.8%Fiscal year ending 12/2023
OH AVG 55.7%
Rank #106 / 172
366373
The Knolls of Oxford
NH
AL
IL
MC
SNF
Oxford
50
Facility 50
OH AVG 75
Rank #213 / 307
89.4%
Facility 89.4%
OH AVG 82.4
Rank #49 / 136
+8%
3.92
Facility 3.92
OH AVG 3.54
Rank #38 / 175
-31%+11%
$0
Facility $0
OH AVG $74.0k
Rank #1 / 178
4
Facility 4
OH AVG 30.9
Rank #3 / 178
2.0
Facility 2.0
OH AVG 4.6
Rank #10 / 178
-45--Ronald Beymer
$6.2MFiscal year ending 12/2023
Facility $6.2MFiscal year ending 12/2023
OH AVG $9.6M
Rank #138 / 172
$4.3MFiscal year ending 12/2023
Facility $4.3MFiscal year ending 12/2023
OH AVG $5.2M
Rank #106 / 172
69.5%Fiscal year ending 12/2023
Facility 69.5%Fiscal year ending 12/2023
OH AVG 55.7%
Rank #14 / 172
366282
Otterbein SeniorLife
NH
AL
HC
HOS
IL
MC
SNF
Lebanon
154
Facility 154
OH AVG 75
Rank #10 / 307
91.8%
Facility 91.8%
OH AVG 82.4
Rank #38 / 136
+11%
3.75
Facility 3.75
OH AVG 3.54
Rank #48 / 175
-1%+6%
$0
Facility $0
OH AVG $74.0k
Rank #1 / 178
25
Facility 25
OH AVG 30.9
Rank #79 / 178
5.0
Facility 5.0
OH AVG 4.6
Rank #123 / 178
1141--Otterbein Homes
$19.8MFiscal year ending 12/2023
Facility $19.8MFiscal year ending 12/2023
OH AVG $9.6M
Rank #6 / 172
$10.3MFiscal year ending 12/2023
Facility $10.3MFiscal year ending 12/2023
OH AVG $5.2M
Rank #7 / 172
52%Fiscal year ending 12/2023
Facility 52%Fiscal year ending 12/2023
OH AVG 55.7%
Rank #97 / 172
365346
Locust Ridge
NH
MC
RC
SNF
Williamsburg
61
Facility 61
OH AVG 75
Rank #173 / 307
90.2%
Facility 90.2%
OH AVG 82.4
Rank #45 / 136
+9%
4.10
Facility 4.10
OH AVG 3.54
Rank #30 / 175
+35%+16%
$0
Facility $0
OH AVG $74.0k
Rank #1 / 178
18
Facility 18
OH AVG 30.9
Rank #45 / 178
4.5
Facility 4.5
OH AVG 4.6
Rank #104 / 178
-55A+-Gary Vannostrand
$5.9MFiscal year ending 12/2023
Facility $5.9MFiscal year ending 12/2023
OH AVG $9.6M
Rank #139 / 172
$2.7MFiscal year ending 12/2023
Facility $2.7MFiscal year ending 12/2023
OH AVG $5.2M
Rank #151 / 172
45.2%Fiscal year ending 12/2023
Facility 45.2%Fiscal year ending 12/2023
OH AVG 55.7%
Rank #148 / 172
365336
Genoa Retirement Village
NH
ADC
AL
IL
MC
SNF
Genoa
68
Facility 68
OH AVG 75
Rank #163 / 307
94.1%
Facility 94.1%
OH AVG 82.4
Rank #18 / 136
+14%
3.13
Facility 3.13
OH AVG 3.54
Rank #119 / 175
+79%-12%
$0
Facility $0
OH AVG $74.0k
Rank #1 / 178
13
Facility 13
OH AVG 30.9
Rank #33 / 178
3.3
Facility 3.3
OH AVG 4.6
Rank #49 / 178
-64A+
17
Facility 17
OH AVG 42
Rank #570 / 675
Michelle Vernon
$11.4MFiscal year ending 12/2023
Facility $11.4MFiscal year ending 12/2023
OH AVG $9.6M
Rank #44 / 172
$5.9MFiscal year ending 12/2023
Facility $5.9MFiscal year ending 12/2023
OH AVG $5.2M
Rank #48 / 172
51.9%Fiscal year ending 12/2023
Facility 51.9%Fiscal year ending 12/2023
OH AVG 55.7%
Rank #98 / 172
365663

Frequently Asked Questions about Otterbein SeniorLife

What is the occupancy rate at Otterbein SeniorLife?

Otterbein SeniorLife's occupancy is 91.4%.

Are pets allowed at Otterbein SeniorLife?

Yes, Otterbein SeniorLife allows residents to bring their pets.

Does Otterbein SeniorLife operate as a for-profit or non-profit?

Otterbein SeniorLife is registered as a non-profit.

Are there photos of Otterbein SeniorLife?

Yes — there are 21 photos of Otterbein SeniorLife in the photo gallery on this page.

What is the address of Otterbein SeniorLife?

Otterbein SeniorLife is located at 3855 Lower Market St Suite 300, Lebanon, OH 45036.

What is the phone number of Otterbein SeniorLife?

(330) 638-2420 will put you in contact with the team at Otterbein SeniorLife.

Is Otterbein SeniorLife Medicare or Medicaid certified?

Yes — Otterbein SeniorLife is a CMS-certified provider of Medicare and Medicaid.

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