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Independent Living in Lucas County

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Otterbein Sunset House SeniorLife Community

Independent Living in Lucas County

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Otterbein Sunset House SeniorLife Community

4020 Indian Rd, Toledo, OH 43606 View map
Overview of Otterbein Sunset House Seniorlife Community

Discover a unique blend of historic charm and innovative community life at Otterbein Sunset House Seniorlife Community, a dynamic senior living community in Lucas County, Toledo, Ohio, offering a wide range of care options. Residents of the community have access to independent living, assisted living, skilled nursing, memory care, home care, rehabilitation, respite care, and rehabilitation services, ensuring most of their care needs are met. With a range of beautifully designed one-bedroom and two-bedroom apartments, residents are guaranteed to enjoy a restful everyday life within the community.

There’s so much to do and enjoy at Otterbein Sunset House with their wide range of convenient amenities and lively activities, such as outdoor walking group, art classes, trivia, worship service, and various off-campus outings. The community is also conveniently located in Ottawa Hills near many of the local attractions, including dining, shopping, medical services, and physicians. Amenities include common areas with fireplaces, cozy meeting and activity rooms, a bar, beauty & barbershop, walking paths, and a gazebo, providing plenty of spaces for relaxation or enjoying a chat with friends.

(419) 536-4645

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
Ohio average: 3.4/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Ohio average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
2/5
Ohio average: 2.9/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
3/5
Ohio average: 4.4/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 3m per day

This home provides 20% less nursing time per resident than the Ohio average.

Ohio average: 3h 50m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 20

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Ohio average
Occupancy rate 88.6%
Residents per day (avg) 25
Occupancy rate
88.6%
Residents per day (avg)
25

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

93% of new residents, usually for short-term rehab.

Typical stay 8 days

Medicaid

6% of new residents, often for long-term daily care.

Typical stay 1 - 2 months

Finances and operations

Voluntary non-profit community
Home revenue
$9.9M
Operating deficit
-$1.1M
Voluntary non-profit community
Home revenue
$9,880,788.00
Operating deficit
$-1,058,774.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.9M
39.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.0M
Total costs $10.9M
Walk Score
Walk Score: 26 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Staffing

Key information about the people who lead and staff this community.

Leadership

ContactMs. Vicky Bartlett, CEO

Payment & Insurance

2 services
Accept Medicaid
Accept Medicare

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

3 services
Nursing Services
Skilled Nursing
24-Hour Staffing

Additional Policies & Features

Minimum Age55
HousekeepingYes
Utilities IncludedYes

Amenities & Lifestyle

0 amenities
ActivitiesRobust program calendar with scheduled activities, speakers, and outings.

Pricing & Financial Information

Starting Price$4,370

Dining & Nutrition

Food DescriptionRestaurant-style dining options with three meals per day.
Meals IncludedYes
Meals Per Day3

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Otterbein Sunset House SeniorLife Community

Independent Living Assisted Living Memory Care Respite Care Hospice Care Skilled Nursing
Contact Otterbein Sunset House SeniorLife Community

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare

Health Inspection History

Inspections
Total health inspections 8

Ohio average 6.7


Last Health inspection on May 2025

Total health citations 26

Ohio average 30.9

Citations per inspection
3.25

Ohio average 4.59


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

20 of 26 citations resulted from standard inspections; and 6 of 26 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Ohio average

Ohio average: 0.3


Serious Health citations More info 0
100% better than Ohio average

Ohio average: 0.9

0 critical citations More info Ohio average: 0.3

0 serious citations More info Ohio average: 0.9

26 moderate citations More info Ohio average: 29

0 minor citations More info Ohio average: 0.7
Citations history (last 3 years)
Environmental moderate citation Info Issues related to building safety, cleanliness, maintenance, and overall living conditions. May 01, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. May 01, 2025
Corrected

Nursing Services moderate citation Info Issues related to the availability and quality of nursing staff and the care they provide. May 01, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. May 01, 2025
Corrected

Compare Independent Living around Lucas County The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.

Filter by care type
Otterbein Sunset House SeniorLife Community
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Toledo (Westgate)
20
No
26
Studio / 1 Bed / 2 Bed
A+
Simmons Crossing Senior Apartments
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Rossford
-
Yes
34
Studio / 1 Bed / 2 Bed
-
The Commons at Little Bark Creek Senior Apartments
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Fremont
-
Yes
16
Studio / 1 Bed / 2 Bed
-
The Crescent
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Toledo
-
No
36
Studio / 1 Bed / 2 Bed
-
Westgate Residential Suites
IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Toledo (Westgate)
-
No
53
Studio / 1 Bed / 2 Bed
-

Places of interest near Otterbein Sunset House SeniorLife Community

Address 19.7 miles from city center — 1.25 miles to nearest hospital (West Central Medical Group)

Address 4020 Indian Rd, Toledo, OH 43606

Calculate Travel Distance to Otterbein Sunset House SeniorLife Community

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 97
Employees 69
Contractors 28
Staff to resident ratio 6.93:1
223% better than Ohio average

Ohio average ratio: 2.14:1

Avg staff/day 20
Average shift 6.4 hours
21% worse than Ohio average

Ohio average: 8.1 hours

Total staff hours (quarter) 11,561
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 19
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 27
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

17.5%

2,024 contractor hours this quarter

Qualified Social Worker: 7 Physical Therapy Aide: 7 Speech Language Pathologist: 6 Physical Therapy Assistant: 4 Respiratory Therapy Technician: 2 Occupational Therapy Aide: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant270273,85391100%7.7
Registered Nurse100101,52291100%8.4
Other Dietary Services Staff4041,1128593%6.8
Licensed Practical Nurse190198227380%8.5
Speech Language Pathologist0667628088%4.3
Administrator1015206571%8
Dietitian1015126470%8
Nurse Practitioner1014886167%8
Physical Therapy Assistant0443957987%4.2
Clinical Nurse Specialist5053714549%6.5
Qualified Social Worker0773396470%3.8
Mental Health Service Worker1013386167%5.5
Physical Therapy Aide0773257279%3
Respiratory Therapy Technician0221866470%2.8
Medical Director0111055%2
Occupational Therapy Aide011711%6.5
27 Certified Nursing Assistant
% of Days 100%
10 Registered Nurse
% of Days 100%
4 Other Dietary Services Staff
% of Days 93%
19 Licensed Practical Nurse
% of Days 80%
6 Speech Language Pathologist
% of Days 88%
1 Administrator
% of Days 71%
1 Dietitian
% of Days 70%
1 Nurse Practitioner
% of Days 67%
4 Physical Therapy Assistant
% of Days 87%
5 Clinical Nurse Specialist
% of Days 49%
7 Qualified Social Worker
% of Days 70%
1 Mental Health Service Worker
% of Days 67%
7 Physical Therapy Aide
% of Days 79%
2 Respiratory Therapy Technician
% of Days 70%
1 Medical Director
% of Days 5%
1 Occupational Therapy Aide
% of Days 1%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
14 residents
Residents by payment source
Medicare
3 residents (21.4%)
Medicaid
4 residents (28.6%)
Private pay or other
7 residents (50%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 64.8%
17% worse than Ohio average

Ohio average: 78.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.4%
73% better than Ohio average

Ohio average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 47.6%
37% worse than Ohio average

Ohio average: 75.6%

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

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Financial Aid for Ohio Seniors

Get financial aid guidance

PASSPORT Waiver

Ohio Medicaid PASSPORT

Age 60+, Ohio resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Administered through regional agencies; waitlists possible.

Ohio Home Care Program (non-Medicaid)

OH HCP

Age 60+, Ohio resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; regional variation.

Assisted Living Waiver (ALW)

Ohio Assisted Living Waiver

Age 21+ (65+ prioritized), OH resident, Medicaid-eligible, NFLOC.

~$2,829/month (individual); QIT required.

$2,000 (individual), $3,000 (couple).

Covers ~300 facilities; room/board not included (separate cost).

Program of All-Inclusive Care for the Elderly (PACE)

Ohio PACE (e.g., McGregor PACE)

Age 55+, OH resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 9 counties (e.g., Cuyahoga, Franklin); expanding via Healthy Aging Grants.

Medicare Savings Program (MSP)

Ohio Medicare Savings Program

Age 65+ or disabled, OH resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Home Energy Assistance Program (HEAP)

Ohio HEAP

Age 60+ prioritized, OH resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via Winter/Summer Crisis Programs.

Family Caregiver Support Program (FCSP)

Ohio Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; OH resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

12 AAAs; rural/low-income priority; volunteer respite option.

Senior Community Service Employment Program (SCSEP)

Ohio SCSEP

Age 55+, unemployed, low-income, OH resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Ohio VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, OH resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand; supports care in multiple settings.

Homestead Exemption

Ohio Homestead Exemption

Age 65+ (or disabled), OH resident, homeowner, low-income.

~$38,500/year (individual, adjusted annually).

Not assessed; home ownership required.

Reduces taxable value by $25,000; applies to primary residence.

Save the Dream Ohio (Homeowner Assistance Fund)

Ohio Save the Dream

Age 60+ prioritized, OH resident, homeowner, hardship post-Jan 21, 2020.

~$147,600/year (family of 4, 150% AMI; varies by county).

Not assessed; hardship-focused.

Covers delinquent mortgages, utilities, taxes; max $25,000 mortgage aid.