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Ouachita Healthcare and Rehabilitation Center is a 167-bed skilled nursing and rehabilitation facility located at 7950 Millhaven Road in Monroe, Louisiana. Serving residents in Ouachita Parish, the facility is owned by Riverside Nursing Home, LLC, and accepts both Medicare and Medicaid.
Staffing levels at this facility are reported significantly below state benchmarks. RN hours are 8 minutes per resident per day, which is 58% below the Louisiana average. Weekend RN hours are reported at 4 minutes per day, 69% below the state average. Both staffing and quality measures carry 1-star CMS sub-ratings.
Clinical outcomes for long-stay residents show hospitalizations at 36% better than the state average and emergency department visits at 27% better than the Louisiana average. Specific details regarding resident amenities and dining menus are not reported in the available source data, so families should request these details during a tour.
The Louisiana Department of Health, Health Standards Section, oversees the inspection of this facility. Ouachita Healthcare holds a 1-star overall CMS rating and a 3-star health inspection sub-rating. A March 11, 2025, inspection cited 27 deficiencies. Records also include substantiated complaint investigations involving resident-to-resident abuse, pain management, and medication errors. While corrective actions were taken, no fines appear in the available reports. The facility maintains a citations-per-inspection rate of zero.
The community provides 24-hour nursing care and on-site rehabilitation services. Information regarding current occupancy levels and monthly pricing is not publicly listed in current records. Families should confirm current availability and financial policies directly with the facility administration.
Families seeking long-term care with lower-than-average hospitalization rates may find this setting suitable. Families evaluating Ouachita Healthcare and Rehabilitation Center should ask directly about specific corrective measures following past complaints regarding abuse prevention and pain management, and confirm current RN staffing levels before making a placement decision.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 8m per day | ▼ 58% State avg: 19m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 7m per day | ▼ 6% State avg: 1h 11m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 0m per day | ▼ 14% State avg: 2h 19m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 51m per day | ▼ 13% State avg: 3h 16m per day · National avg: 3h 26m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 4m per day | ▼ 69% State avg: 13m per day · National avg: 28m per day |
In Louisiana, the Department of Health, Health Standards Section performs unannounced onsite surveys to verify that healthcare providers meet both state licensing and federal safety rules.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Louisiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | LA Average | vs. LA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 27 | 32 | This facility has 16% fewer total deficiencies than a typical Louisiana nursing home (27 vs. LA avg 32).↓ 16% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 9 | 10.7 | This facility has 16% fewer deficiencies per year than a typical Louisiana nursing home (9 vs. LA avg 10.7).↓ 16% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on March 11, 2025, identified deficiencies related to failure to document a discharge summary for one resident. Earlier inspections showed a pattern of issues including resident care concerns such as inadequate assistance with meals and hygiene, medication administration errors, and food service and sanitation problems. Complaint investigations substantiated failures in pain management, protection from resident-to-resident abuse, and medication administration, with corrective actions taken but no enforcement actions or fines listed in the available reports. Prior reports also noted problems with documentation, equipment maintenance, and dietary services. The inspection history indicates ongoing challenges with care and operational practices, with no clear pattern of improvement or worsening over time.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Number of hospitalizations per 1,000 long-stay resident days.
1.67
36% better than Louisiana averageLouisiana average: 2.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.01
27% better than Louisiana averageLouisiana average: 2.77
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.1%
10% better than Louisiana averageLouisiana average: 27.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.4%
36% better than Louisiana averageLouisiana average: 14.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.6%
26% better than Louisiana averageLouisiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
32.5%
40% worse than Louisiana averageLouisiana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
56.5%
12% better than Louisiana averageLouisiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
5.4 miles from city center
Estimated distance in miles from Monroe's city center to Ouachita Healthcare and Rehabilitation Center's address, calculated via Google Maps.
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Ouachita Healthcare and Rehabilitation Center is located in MONROE, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
The information below is reported by the Louisiana Department of Health, Health Standards Section.
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The legal owner and operator of Ouachita Healthcare and Rehabilitation Center is Riverside Nursing Home, Llc.
Ouachita Healthcare and Rehabilitation Center has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.
Ouachita Healthcare and Rehabilitation Center is registered as a for-profit in LA.
Ouachita Healthcare and Rehabilitation Center received a 1-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
Ouachita Healthcare and Rehabilitation Center has 167 beds.
Yes — there are 7 photos of Ouachita Healthcare and Rehabilitation Center in the photo gallery on this page.
Ouachita Healthcare and Rehabilitation Center is located at 7950 MILLHAVEN ROAD.
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