Occupancy rate
95%
Higher than the Louisiana average: 71.8%Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Ouachita Healthcare and Rehabilitation Center
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Ouachita Healthcare and Rehabilitation Center
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Ouachita Healthcare and Rehabilitation Center accepts Medicare, Medicaid, and private pay.
Overview of Ouachita Healthcare and Rehabilitation Center
Ouachita Healthcare and Rehabilitation Center is a 167-bed skilled nursing and rehabilitation facility located at 7950 Millhaven Road in Monroe, Louisiana. Serving residents in Ouachita Parish, the facility is owned by Riverside Nursing Home, LLC, and accepts both Medicare and Medicaid.
Staffing levels at this facility are reported significantly below state benchmarks. RN hours are 8 minutes per resident per day, which is 58% below the Louisiana average. Weekend RN hours are reported at 4 minutes per day, 69% below the state average. Both staffing and quality measures carry 1-star CMS sub-ratings.
Clinical outcomes for long-stay residents show hospitalizations at 36% better than the state average and emergency department visits at 27% better than the Louisiana average. Specific details regarding resident amenities and dining menus are not reported in the available source data, so families should request these details during a tour.
The Louisiana Department of Health, Health Standards Section, oversees the inspection of this facility. Ouachita Healthcare holds a 1-star overall CMS rating and a 3-star health inspection sub-rating. A March 11, 2025, inspection cited 27 deficiencies. Records also include substantiated complaint investigations involving resident-to-resident abuse, pain management, and medication errors. While corrective actions were taken, no fines appear in the available reports. The facility maintains a citations-per-inspection rate of zero.
The community provides 24-hour nursing care and on-site rehabilitation services. Information regarding current occupancy levels and monthly pricing is not publicly listed in current records. Families should confirm current availability and financial policies directly with the facility administration.
Families seeking long-term care with lower-than-average hospitalization rates may find this setting suitable. Families evaluating Ouachita Healthcare and Rehabilitation Center should ask directly about specific corrective measures following past complaints regarding abuse prevention and pain management, and confirm current RN staffing levels before making a placement decision.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 8m per day
vs Louisiana avg
-18%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 6m per day | ▼ 67% State avg: 19m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 8m per day | ▼ 4% State avg: 1h 11m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 2m per day | ▼ 12% State avg: 2h 19m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 54m per day | ▼ 11% State avg: 3h 16m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 0m per day | ▼ 100% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 4m per day | ▼ 67% State avg: 13m per day · National avg: 28m per day |
Capacity and availability
Avg. Length of Stay
180 days
167-bed community Rank #27 / 262Bed count — State benchmarkedThis home is ranked 27th out of 262 homes in Louisiana. Shows this facility's certified or reported bed count compared to other Louisiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 2 / 100 Rank #339 / 368Walk Score — State benchmarkedThis home is ranked 339th out of 368 homes in Louisiana. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Louisiana facilities. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Occupancy
Higher than the Louisiana average: 71.8%Occupied beds
159 / 167
Average occupied beds in Louisiana homes
89 beds
Facility TypeMedicare And Medicaid
CountyOuachita
Owner NameRiverside Nursing Home, LLC
Profit StatusFor Profit - Corporation
Rehabilitation Services
Specific ProgramsSkilled Nursing/Long-term Care
Inspection History
In Louisiana, the Department of Health, Health Standards Section performs unannounced onsite surveys to verify that healthcare providers meet both state licensing and federal safety rules.
Since 2023 · 3 years of data
27 deficiencies
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Louisiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Louisiana state average
Overall vs. LA average
0 Worse
No metrics in this bucket.
2 Better
Metrics better than Louisiana average:
• Total deficiencies (16% below)
• Deficiencies per year (16% below)
• Total deficiencies (16% below)
• Deficiencies per year (16% below)
Latest Inspection
March 11, 2025
Other An inspection that falls outside standard annual surveys and formal complaint investigations. May include administrative compliance checks, documentation reviews, focused surveys on specific concerns, or revisit surveys to verify prior corrections.
Deficiencies
| This Facility | LA Average | vs. LA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 27 | 32 | This facility has 16% fewer total deficiencies than a typical Louisiana nursing home (27 vs. LA avg 32).↓ 16% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 9 | 10.7 | This facility has 16% fewer deficiencies per year than a typical Louisiana nursing home (9 vs. LA avg 10.7).↓ 16% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- March 11, 2025 routine inspection found 12 deficiencies including dignity violations, improper oxygen use, food safety lapses, unsanitary laundry and kitchen, and pest control issues.
- April 16, 2024 complaint investigation confirmed medication errors with wrong dosage administration and pharmacy supplying discontinued medication due to nurse error.
- March 11, 2025 discharge documentation inspection found one deficiency for missing discharge summary but no complaints or immediate jeopardy were cited.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.67
Number of hospitalizations per 1,000 long-stay resident days.
1.67
36% better than Louisiana averageLouisiana average: 2.61
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.01
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.01
27% better than Louisiana averageLouisiana average: 2.77
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.1%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.1%
10% better than Louisiana averageLouisiana average: 27.8%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
9.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.4%
36% better than Louisiana averageLouisiana average: 14.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.6%
Percentage of SNF residents who experience falls with major injury during their stay.
0.6%
26% better than Louisiana averageLouisiana average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
32.5%
Percentage of residents at or above expected ability to care for themselves at discharge.
32.5%
40% worse than Louisiana averageLouisiana average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
56.5%
Rate of successful return to home or community from a skilled nursing facility.
56.5%
12% better than Louisiana averageLouisiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Ouachita Healthcare and Rehabilitation Center
5.4 miles from city center
Estimated distance in miles from Monroe's city center to Ouachita Healthcare and Rehabilitation Center's address, calculated via Google Maps.
Calculate Travel Distance to Ouachita Healthcare and Rehabilitation Center
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Financial Assistance for
Nursing Home in Louisiana
Ouachita Healthcare and Rehabilitation Center is located in MONROE, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
Compare Nursing Home around Monroe
The information below is reported by the Louisiana Department of Health, Health Standards Section.
| Avalon Place of Monroe |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
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Facility
113
LA AVG
113
Rank
#133 / 262 | - | - | 3.73
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LA AVG
4.14
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LA AVG
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28
LA AVG
25.7
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#124 / 187 | 5.6
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5.6
LA AVG
3.9
Rank
#162 / 187 | - | 70 | A+ |
22
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22
LA AVG
37
Rank
#264 / 368 | Dcz Healthcare Investments, LLC | $6.4M
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LA AVG
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Rank
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Facility
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LA AVG
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Rank
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Facility
67.1%
LA AVG
42%
Rank
#24 / 186 | 195492 | ||||
| Mary Goss Nursing Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Monroe | 91
Facility
91
LA AVG
113
Rank
#189 / 262 |
42.3%
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42.3%
LA AVG
71.8%
Rank
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Facility
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LA AVG
4.14
Rank
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LA AVG
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Facility
34
LA AVG
25.7
Rank
#146 / 187 | 4.9
Facility
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LA AVG
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Rank
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59
Facility
59
LA AVG
37
Rank
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Facility
$3.6M
LA AVG
$9.6M
Rank
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Facility
$2.3M
LA AVG
$3.9M
Rank
#183 / 186 | 62.6%
Facility
62.6%
LA AVG
42%
Rank
#39 / 186 | 195596 |
Frequently Asked Questions about Ouachita Healthcare and Rehabilitation Center
Who is the owner of Ouachita Healthcare and Rehabilitation Center?
The legal owner and operator of Ouachita Healthcare and Rehabilitation Center is Riverside Nursing Home, Llc.
Is Ouachita Healthcare and Rehabilitation Center in a walkable area?
Ouachita Healthcare and Rehabilitation Center has a walk score of 2. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the occupancy rate at Ouachita Healthcare and Rehabilitation Center?
Ouachita Healthcare and Rehabilitation Center's occupancy is 95%.
Does Ouachita Healthcare and Rehabilitation Center operate as a for-profit or non-profit?
Ouachita Healthcare and Rehabilitation Center is registered as a for-profit in LA.
What is the overall rating for Ouachita Healthcare and Rehabilitation Center?
Ouachita Healthcare and Rehabilitation Center received a 1-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
How many beds does Ouachita Healthcare and Rehabilitation Center have?
Ouachita Healthcare and Rehabilitation Center has 167 beds.
Are there photos of Ouachita Healthcare and Rehabilitation Center?
Yes — there are 7 photos of Ouachita Healthcare and Rehabilitation Center in the photo gallery on this page.
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