4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
4/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Palazzo Post Acute is a top-rated community in Los Angeles, CA, offering nursing care and rehabilitation. Residents can ease their worries with a compassionate and well-trained team helping with their healthcare needs. The community also accepts Medicare and Medicaid to ease financial burdens.
To enhance residents’ living experiences, a jam-packed calendar of engaging activities and enriching programs is conducted that highlight their interests and capabilities. Pain management, diabetic care, and wound care are also provided to meet residents’ healthcare needs. The community also provides physical, occupational therapy, and medical equipment for residents’ convenience. Residents are guaranteed the finest retirement experience amidst the community’s nurturing and inviting environment.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 92nd out of 354 homes in California for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 18m per day | ▼ 55% State avg: 39m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 13m per day | ■ Avg State avg: 1h 13m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 52m per day | ▲ 8% State avg: 2h 39m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 57m per day | ▼ 3% State avg: 4h 5m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 60% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 15m per day | ▼ 50% State avg: 30m per day · National avg: 29m per day |
Key information about the people who lead and staff this community.
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
California average 12.5
Last Health inspection on Sep 2025
California average 50.2
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
28 of 47 citations resulted from standard inspections; and 17 of 47 resulted from complaint investigations.
100% better than California averageCalifornia average: 0.4
In line with California averageCalifornia average: 1
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
11% fewer staff per resident than California average
6% worse than California average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 10 RN Staff are full-time employees. No contractors work on this role.
10
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursAssists with medical care and medications.
All 26 LPN Staff are full-time employees. No contractors work on this role.
26
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursHelps with daily care and mobility.
All 68 CNA Staff are full-time employees. No contractors work on this role.
68
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
73 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 68 | 0 | 68 | 24,243 | 92 | 100% | 7.1 |
| Licensed Practical Nurse | 26 | 0 | 26 | 9,960 | 92 | 100% | 7.5 |
| Other Dietary Services Staff | 11 | 0 | 11 | 3,949 | 92 | 100% | 7.8 |
| Registered Nurse | 10 | 0 | 10 | 1,982 | 92 | 100% | 7.8 |
| Speech Language Pathologist | 5 | 0 | 5 | 1,475 | 69 | 75% | 6.4 |
| Qualified Activities Professional | 2 | 0 | 2 | 936 | 92 | 100% | 10 |
| Physical Therapy Assistant | 3 | 0 | 3 | 763 | 68 | 74% | 6.8 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 500 | 63 | 68% | 7.9 |
| RN Director of Nursing | 2 | 0 | 2 | 468 | 57 | 62% | 8 |
| Dental Services Staff | 1 | 0 | 1 | 445 | 57 | 62% | 7.8 |
| Respiratory Therapist | 5 | 0 | 5 | 436 | 61 | 66% | 6.1 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 285 | 63 | 68% | 4.4 |
| Nurse Aide in Training | 1 | 0 | 1 | 240 | 31 | 34% | 7.7 |
| Qualified Social Worker | 2 | 0 | 2 | 209 | 40 | 43% | 5.2 |
| Occupational Therapy Aide | 2 | 0 | 2 | 148 | 22 | 24% | 6.7 |
| Diagnostic X-ray Services Staff | 1 | 0 | 1 | 103 | 18 | 20% | 5.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 42 | 5 | 5% | 8.4 |
| Medical Director | 0 | 1 | 1 | 31 | 25 | 27% | 1.2 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 20 | 2 | 2% | 6.7 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
6.4
In line with California averageCalifornia average: 6.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.1
In line with California averageCalifornia average: 11.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
10.7%
In line with California averageCalifornia average: 11.1%
Percent of long-stay residents whose ability to move independently worsened
11.3%
5% better than California averageCalifornia average: 12.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
11.3%
In line with California averageCalifornia average: 11.3%
Percent of long-stay residents experiencing one or more falls with major injury
0.7%
61% better than California averageCalifornia average: 1.7%
Percent of long-stay high risk residents with pressure ulcers
5.4%
9% worse than California averageCalifornia average: 5.0%
Percent of long-stay residents with a urinary tract infection
0.7%
47% better than California averageCalifornia average: 1.2%
Percent of long-stay residents who lose too much weight
3.7%
11% better than California averageCalifornia average: 4.2%
Percent of long-stay residents who have depressive symptoms
0.4%
94% better than California averageCalifornia average: 6.7%
Percent of long-stay residents who received an antipsychotic medication
5.6%
44% better than California averageCalifornia average: 10.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with California averageCalifornia average: 98.2%
Number of hospitalizations per 1,000 long-stay resident days.
2.74
22% worse than California averageCalifornia average: 2.25
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.79
50% better than California averageCalifornia average: 1.59
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.8%
6% better than California averageCalifornia average: 94.0%
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
9% better than California averageCalifornia average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than California averageCalifornia average: 93.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
15.6%
33% better than California averageCalifornia average: 23.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
2.2%
80% better than California averageCalifornia average: 11.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than California averageCalifornia average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
72.2%
35% better than California averageCalifornia average: 53.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
12% of new residents, usually for short-term rehab.
84% of new residents, often for short stays.
5% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
92Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Palazzo Post Acute from 2011–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #178 / 355Payroll — State benchmarkedThis home is ranked 178th out of 355 homes in California. Shows total annual staff payroll benchmarked to the California average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #208 / 355Payroll % — State benchmarkedThis home is ranked 208th out of 355 homes in California. Shows payroll as a percentage of revenue versus the California average. Well-run California facilities typically land around 55–67% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Building Type: Single-story
Social and Recreational Activities
On-site Medical Care and Health Services
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (84% of admissions), and a typical private pay stay runs around 10 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
5.0 miles from city center
Estimated distance in miles from Los Angeles's city center to Palazzo Post Acute's address, calculated via Google Maps.
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The information below is reported by the California Department of Social Services and Department of Public Health.
| Angels Nursing Center | NH NC | Los Angeles (Westlake) | 41
Facility
41
CA AVG
103
Rank
#1205 / 1657 |
90.2%
Facility
90.2%
CA AVG
84.7%
Rank
#319 / 1537 | +7% | 4.73
Facility
4.73
CA AVG
4.22
Rank
#69 / 354 | -54% | +12% | $71.6k
Facility
$71.6k
CA AVG
$56.5k
Rank
#329 / 362 | 60
Facility
60
CA AVG
81
Rank
#1294 / 1401 | 42
Facility
42
CA AVG
50.2
Rank
#184 / 361 | 3.8
Facility
3.8
CA AVG
4.6
Rank
#152 / 361 | 4 | 37 | A+ |
92
Facility
92
CA AVG
57
Rank
#137 / 2092 | Aret Akian | $5.8M
Facility
$5.8M
CA AVG
$17.0M
Rank
#348 / 355 | $3.8M
Facility
$3.8M
CA AVG
$7.0M
Rank
#323 / 355 | 65.6%
Facility
65.6%
CA AVG
45.2%
Rank
#5 / 355 | 55704 | ||||
| Palazzo Post Acute | NH | Los Angeles (East Hollywood) | 99
Facility
99
CA AVG
103
Rank
#725 / 1657 |
91.6%
Facility
91.6%
CA AVG
84.7%
Rank
#276 / 1537 | +8% | 4.46
Facility
4.46
CA AVG
4.22
Rank
#92 / 354 | -25% | +6% | $0
Facility
$0
CA AVG
$56.5k
Rank
#1 / 362 | - | 47
Facility
47
CA AVG
50.2
Rank
#214 / 361 | 2.5
Facility
2.5
CA AVG
4.6
Rank
#33 / 361 | 1 | 93 | A+ |
91
Facility
91
CA AVG
57
Rank
#155 / 2092 | Serrano Licensee 1 LLC | $13.0M
Facility
$13.0M
CA AVG
$17.0M
Rank
#160 / 355 | $8.5M
Facility
$8.5M
CA AVG
$7.0M
Rank
#178 / 355 | 65.1%
Facility
65.1%
CA AVG
45.2%
Rank
#208 / 355 | 56456 | ||||
| Grand Park Convalescent Hospital | NH | Los Angeles (Westlake) | 151
Facility
151
CA AVG
103
Rank
#339 / 1657 |
87.3%
Facility
87.3%
CA AVG
84.7%
Rank
#401 / 1537 | +3% | - | -20% | - | $0
Facility
$0
CA AVG
$56.5k
Rank
#1 / 362 | - | 36
Facility
36
CA AVG
50.2
Rank
#148 / 361 | 4.0
Facility
4.0
CA AVG
4.6
Rank
#169 / 361 | - | 145 | A+ |
97
Facility
97
CA AVG
57
Rank
#29 / 2092 | Barry Kohn | $18.9M
Facility
$18.9M
CA AVG
$17.0M
Rank
#43 / 355 | $10.4M
Facility
$10.4M
CA AVG
$7.0M
Rank
#82 / 355 | 55.1%
Facility
55.1%
CA AVG
45.2%
Rank
#318 / 355 | 56244 | ||||
| Fountainview at Eisenberg Village | NH AL IL | Reseda | 216
Facility
216
CA AVG
103
Rank
#126 / 1657 |
48.1%
Facility
48.1%
CA AVG
84.7%
Rank
#1389 / 1537 | -43% | 2.96
Facility
2.96
CA AVG
4.22
Rank
#351 / 354 | +1% | -30% | $0
Facility
$0
CA AVG
$56.5k
Rank
#1 / 362 | 89
Facility
89
CA AVG
81
Rank
#461 / 1401 | 66
Facility
66
CA AVG
50.2
Rank
#289 / 361 | 3.9
Facility
3.9
CA AVG
4.6
Rank
#161 / 361 | - | 90 | - |
49
Facility
49
CA AVG
57
Rank
#1370 / 2092 | Karen Pham | $16.7M
Facility
$16.7M
CA AVG
$17.0M
Rank
#153 / 355 | $8.5M
Facility
$8.5M
CA AVG
$7.0M
Rank
#154 / 355 | 50.6%
Facility
50.6%
CA AVG
45.2%
Rank
#189 / 355 | 555716 | ||||
| Mid-Wilshire Health Care Center | NH NC | Los Angeles (Westlake) | 80
Facility
80
CA AVG
103
Rank
#916 / 1657 |
81.6%
Facility
81.6%
CA AVG
84.7%
Rank
#649 / 1537 | -4% | 3.66
Facility
3.66
CA AVG
4.22
Rank
#245 / 354 | +193% | -13% | $54.2k
Facility
$54.2k
CA AVG
$56.5k
Rank
#318 / 362 | 74
Facility
74
CA AVG
81
Rank
#998 / 1401 | 44
Facility
44
CA AVG
50.2
Rank
#196 / 361 | 3.7
Facility
3.7
CA AVG
4.6
Rank
#135 / 361 | 4 | 73 | A+ |
96
Facility
96
CA AVG
57
Rank
#43 / 2092 | Best Health Services LLC | $8.3M
Facility
$8.3M
CA AVG
$17.0M
Rank
#308 / 355 | $3.9M
Facility
$3.9M
CA AVG
$7.0M
Rank
#256 / 355 | 47.5%
Facility
47.5%
CA AVG
45.2%
Rank
#17 / 355 | 56174 |
Palazzo Post Acute is located in Los Angeles, California.
Here are the financial assistance programs available to residents in California.
Palazzo Post Acute is in the East Hollywood neighborhood of Los Angeles.
Palazzo Post Acute has a walk score of 91. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
Palazzo Post Acute's occupancy is 91.6%.
Palazzo Post Acute is registered as a for-profit in CA.
Yes — there are 5 photos of Palazzo Post Acute in the photo gallery on this page.
Palazzo Post Acute is located at 5400 Fountain Ave, Los Angeles, CA 90029.
(323) 461-4301 will put you in contact with the team at Palazzo Post Acute.
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