Palm Center
Palm Center is a Nursing Home in Massachusetts
Palm Center is a Nursing Home in Massachusetts
Palm Center
Palm Center is a Nursing Home in Massachusetts
Palm Center is a Nursing Home in Massachusetts
Palm Center is a nursing home ideal for residents who seek to relax and recover. Specializing in short-term rehabilitation and long-term care, the multi-awarded community provides professional and compassionate service for its residents. The nursing home cultivates the holistic needs of its residents in a home-like setting.
The services are multidisciplinary for both skilled nursing and rehabilitation– focusing on post-surgical care, on-site therapy (physical, occupational, speech), strength conditioning, mobility improvement; colostomy care, dementia care, pain management, wound care; and medical professionals are on-call– medical directors, nurse practitioners, and physicians.
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Occupancy levels track close to the statewide midpoint, indicating balanced availability. Bed capacity aligns with the typical community size in the state, allowing steady admissions. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.
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Home revenue ranks in the upper tier statewide, reflecting strong billing volume. Payroll spending sits in the top tier, showing a strong investment in staffing resources. Total income trails most communities, suggesting tighter operating margins.
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Medicare nights run higher than most peers, indicating robust short-stay referrals. Medicaid nights sit above most state facilities, underscoring deep Title XIX coverage. Private pay nights hover around the statewide average, supporting a diversified mix.
Types of Care at Palm Center
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Places of interest near Palm Center
3.1 miles from city center
40 Parkhurst Rd, Chelmsford, MA 01824
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Comparison Chart
The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 27 | 9 | Yes |
| Licensed Practical Nurse | 56 | 8.6 | Yes |
| Certified Nursing Assistant | 101 | 8.2 | No |
Staff by Category
Contractor Analysis
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 101 | 0 | 101 | 20,233 | 91 | 100% | 8.2 |
| Licensed Practical Nurse | 55 | 1 | 56 | 10,421 | 91 | 100% | 8.6 |
| Registered Nurse | 18 | 9 | 27 | 3,681 | 91 | 100% | 9 |
| Dental Services Staff | 11 | 2 | 13 | 2,012 | 72 | 79% | 7.9 |
| Other Dietary Services Staff | 8 | 0 | 8 | 1,452 | 90 | 99% | 7.2 |
| Speech Language Pathologist | 3 | 3 | 6 | 1,088 | 73 | 80% | 7.9 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,017 | 66 | 73% | 8.3 |
| Physical Therapy Aide | 2 | 2 | 4 | 941 | 85 | 93% | 8 |
| Occupational Therapist | 4 | 0 | 4 | 925 | 52 | 57% | 7.6 |
| RN Director of Nursing | 5 | 0 | 5 | 898 | 64 | 70% | 8.7 |
| Administrator | 3 | 0 | 3 | 770 | 65 | 71% | 7.8 |
| Physical Therapy Assistant | 3 | 3 | 6 | 701 | 82 | 90% | 4.8 |
| Nurse Practitioner | 2 | 0 | 2 | 504 | 64 | 70% | 7.9 |
| Dietitian | 2 | 0 | 2 | 368 | 26 | 29% | 8 |
| Respiratory Therapy Technician | 4 | 5 | 9 | 218 | 68 | 75% | 2.5 |
| Occupational Therapy Aide | 0 | 3 | 3 | 185 | 23 | 25% | 7.1 |
| Nurse Aide in Training | 1 | 0 | 1 | 155 | 20 | 22% | 7.8 |
| Mental Health Service Worker | 2 | 2 | 4 | 141 | 23 | 25% | 5.9 |
| Medical Director | 0 | 1 | 1 | 91 | 15 | 16% | 6.1 |
| Qualified Social Worker | 1 | 1 | 2 | 41 | 17 | 19% | 2.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 28 | 4 | 4% | 7 |
Health Inspection History
Source: CMS Health Citations (Feb 2022 – Oct 2024)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (MA)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| Oct 18, 2024 | D | Abuse/Neglect | F0604 | Corrected |
| Oct 18, 2024 | D | Infection Control | F0883 | Corrected |
| Oct 18, 2024 | D | Quality of Care | F0677 | Corrected |
| Oct 18, 2024 | D | Quality of Care | F0695 | Corrected |
| Oct 18, 2024 | B | Care Planning | F0641 | Corrected |
| Oct 18, 2024 | D | Resident Rights | F0552 | Corrected |
| Aug 24, 2023 | D | Pharmacy | F0757 | Corrected |
| Aug 24, 2023 | D | Quality of Care | F0689 | Corrected |
| Aug 24, 2023 | D | Quality of Care | F0697 | Corrected |
| Aug 24, 2023 | D | Care Planning | F0636 | Corrected |
| Aug 24, 2023 | D | Care Planning | F0644 | Corrected |
| Aug 24, 2023 | D | Care Planning | F0656 | Corrected |
| Aug 24, 2023 | E | Resident Rights | F0578 | Corrected |
| Aug 15, 2023 | E | Infection Control | F0880 | Corrected |
| Jul 12, 2023 | G | Quality of Care | F0686 | Corrected |
| Jul 12, 2023 | D | Resident Rights | F0580 | Corrected |
| Feb 15, 2022 | D | Infection Control | F0880 | Corrected |
| Feb 15, 2022 | F | Nutrition | F0812 | Corrected |
| Feb 15, 2022 | D | Quality of Care | F0689 | Corrected |
| Feb 15, 2022 | D | Quality of Care | F0690 | Corrected |
| Feb 15, 2022 | E | Care Planning | F0641 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Resident Census by Payment Source
Programs & Services
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline
Composite score based on ADL decline, walking ability decline, and incontinence
Long-Stay Resident Measures
Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Penalties & Fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Penalty History
Showing all 1 penalties (Jul 2023 - Jul 2023)
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Massachusetts Seniors
- General: Age 60+, Massachusetts resident, at risk of nursing home placement.
- Income Limits (2025): ~$1,500/month (individual, varies by region).
- Asset Limits: $2,000 (individual, excludes home, car).
- MA Specifics: Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.
- Services: In-home care (3-5 hours/day), homemaker services, respite care (up to 14 days/year), adult day care (~$75/day).
- General: Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- MA Specifics: Requires clinical eligibility determination.
- Services: Personal care (5-7 hours/day), respite care (240 hours/year), adult day care (~$75/day), home health services.
- General: Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual); QIT allowed.
- Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).
- MA Specifics: Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).
- Services: Personal care (5-7 hours/day), medical care, respite (240 hours/year), adult
- General: Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- MA Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
- General: Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).
- Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits: Not assessed; need-based.
- MA Specifics: 27 ASAPs; prioritizes low-income, rural caregivers.
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training, supplies (~$500/year).
- General: Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).
- Income Limits (2025): No strict limit; copays vary by income (~$24,980-$75,000/year individual).
- Asset Limits: Not assessed.
- MA Specifics: Supplements Medicare Part D; no enrollment fee for low-income.
- Services: Covers prescription copays ($5-$40/drug), fills coverage gaps, catastrophic cost protection ($4,000+ covered).
- General: Age 55+, unemployed, low-income, Massachusetts resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- MA Specifics: Priority for veterans, rural residents; AARP partnership.
- Services: Paid training (~20 hours/week at ~$15/hour), job placement.
- General: Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- MA Specifics: High veteran demand statewide.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
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