Palm Center

Palm Center is a Nursing Home in Massachusetts

Palm Center is a Nursing Home in Massachusetts

Palm Center

40 Parkhurst Rd, Chelmsford, MA 01824 View Map

Palm Center is a Nursing Home in Massachusetts

Palm Center is a Nursing Home in Massachusetts

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Overview of Palm Center

Palm Center is a nursing home ideal for residents who seek to relax and recover. Specializing in short-term rehabilitation and long-term care, the multi-awarded community provides professional and compassionate service for its residents. The nursing home cultivates the holistic needs of its residents in a home-like setting.
The services are multidisciplinary for both skilled nursing and rehabilitation– focusing on post-surgical care, on-site therapy (physical, occupational, speech), strength conditioning, mobility improvement; colostomy care, dementia care, pain management, wound care; and medical professionals are on-call– medical directors, nurse practitioners, and physicians.

(503) 581-8600

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.27/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 119

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Massachusetts average
Occupancy rate 81.2%
Residents per day (avg) 102
Occupancy rate
81.2%
Residents per day (avg)
102

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

37% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

62% of new residents, often for short stays.

Typical stay 21 days

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 15 - 16 years

Finances and operations

Proprietary home
Corporation
Home revenue
$17.6M
Operating loss
-$324.1K
Proprietary home Corporation
Home revenue
$17,649,316.00
Operating loss
$-324,081.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.0M
34.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.9M
Total costs $18.0M

Types of Care at Palm Center

Respite Care Nursing Home Hospice Care
Contact Palm Center

Comparison Chart

The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
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Palm Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

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SIRAKOV, DIMITRE
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101.60
4/5
4.2723
4/5
4/5
2/5
1
-
CareOne at Lowell
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Lowell
160
No
77
THCI OF MASSACHUSETTS, LLC
95.1%
$32,838,610.00
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38.8%
154.80
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5.0434
3/5
4/5
4/5
1
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Belvidere Healthcare Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Lowell
111
No
74
TESSIER-EFSTATHIOU, DIANE
62.1%
$11,223,140.00
$4,945,500.00
44.1%
80.90
3/5
3.5086
3/5
3/5
3/5
4
-
RegalCare at Lowell
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Lowell
90
No
69
-
70.7%
$6,795,269.00
$3,548,977.00
52.2%
55.40
1/5
3.5285
1/5
4/5
3/5
2
Studio / 1 Bed / 2 Bed

Places of interest near Palm Center

Address 3.1 miles from city center

Address 40 Parkhurst Rd, Chelmsford, MA 01824

Calculate Travel Distance to Palm Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

264
Total Staff
231
Employees
33
Contractors
45,869
Total Hours (Quarter)
63
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse279 Yes
Licensed Practical Nurse568.6 Yes
Certified Nursing Assistant1018.2 No
Staff by Category
Administration
4 staff
7.6hs shift avg
Nursing Staff
190 staff
8.4hs shift avg
Physicians & Practitioners
8 staff
8.1hs shift avg
Therapy Services
33 staff
6.4hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
2.4hs shift avg
Dietary Services
10 staff
7.4hs shift avg
Other Services
17 staff
7.7hs shift avg
Contractor Analysis
4.7%
of total hours from contractors
2,163 contractor hours this quarter
Licensed Practical Nurse: 1 Registered Nurse: 9 Physical Therapy Assistant: 3 Physical Therapy Aide: 2 Speech Language Pathologist: 3 Occupational Therapy Aide: 3 Dental Services Staff: 2 Respiratory Therapy Technician: 5 Medical Director: 1 Qualified Social Worker: 1 Mental Health Service Worker: 2 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant101010120,23391100%8.2
Licensed Practical Nurse5515610,42191100%8.6
Registered Nurse189273,68191100%9
Dental Services Staff112132,0127279%7.9
Other Dietary Services Staff8081,4529099%7.2
Speech Language Pathologist3361,0887380%7.9
Clinical Nurse Specialist6061,0176673%8.3
Physical Therapy Aide2249418593%8
Occupational Therapist4049255257%7.6
RN Director of Nursing5058986470%8.7
Administrator3037706571%7.8
Physical Therapy Assistant3367018290%4.8
Nurse Practitioner2025046470%7.9
Dietitian2023682629%8
Respiratory Therapy Technician4592186875%2.5
Occupational Therapy Aide0331852325%7.1
Nurse Aide in Training1011552022%7.8
Mental Health Service Worker2241412325%5.9
Medical Director011911516%6.1
Qualified Social Worker112411719%2.4
Occupational Therapy Assistant0112844%7

Health Inspection History

Source: CMS Health Citations (Feb 2022 – Oct 2024)

5
Inspections
21
Total Citations
0
Critical (J-L)
1
Serious (G-I)
4.2
Citations/Inspection
Oct 2024
Last Inspection
Citation Severity Distribution
Minor (A-C)
1
Moderate (D-F)
19
Serious (G-I)
1
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
7
33% of total
Infection Control
3
14% of total
Resident Rights
3
14% of total
Abuse, Neglect & Exploitation
1
5% of total
Pharmacy Services
1
5% of total
Citation Sources
Standard Inspections 18
Complaint Investigations 2
Infection Control 1
State Comparison (MA)
Citations
21
Massachusetts average: 32.7
Critical Citations
0
Massachusetts average: 0.3
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Oct 18, 2024 D Abuse/NeglectF0604 Corrected
Oct 18, 2024 D Infection ControlF0883 Corrected
Oct 18, 2024 D Quality of CareF0677 Corrected
Oct 18, 2024 D Quality of CareF0695 Corrected
Oct 18, 2024 B Care PlanningF0641 Corrected
Oct 18, 2024 D Resident RightsF0552 Corrected
Aug 24, 2023 D PharmacyF0757 Corrected
Aug 24, 2023 D Quality of CareF0689 Corrected
Aug 24, 2023 D Quality of CareF0697 Corrected
Aug 24, 2023 D Care PlanningF0636 Corrected
Aug 24, 2023 D Care PlanningF0644 Corrected
Aug 24, 2023 D Care PlanningF0656 Corrected
Aug 24, 2023 E Resident RightsF0578 Corrected
Aug 15, 2023 E Infection ControlF0880 Corrected
Jul 12, 2023 G Quality of CareF0686 Corrected
Jul 12, 2023 D Resident RightsF0580 Corrected
Feb 15, 2022 D Infection ControlF0880 Corrected
Feb 15, 2022 F NutritionF0812 Corrected
Feb 15, 2022 D Quality of CareF0689 Corrected
Feb 15, 2022 D Quality of CareF0690 Corrected
Feb 15, 2022 E Care PlanningF0641 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Vantage Care
Resident Census by Payment Source
102 Total Residents
Medicare 12 (11.8%)
Medicaid 42 (41.2%)
Private Pay/Other 48 (47.1%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
13.2 Score
29% worse than avg Massachusetts avg: 10.2

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
25.1 Score
26% worse than avg Massachusetts avg: 20.0

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
27.3%
Lost Too Much Weight
7.5%
Urinary Tract Infection
0.6%
Depressive Symptoms
0.7%
Falls with Major Injury
6.2%
Pneumococcal Vaccine
99.4%
Antipsychotic Use
17.2%
Walking Ability Worsened
19.7%
Influenza Vaccine
88.3%
High Risk Residents with Pressure Ulcers
5.3%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
28.4%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
95.5% 25% better than avg Massachusetts: 76.7%
Short-Stay Residents Who Received a New Antipsychotic Medication
2.0% 55% worse than avg Massachusetts: 1.3%
Influenza Vaccine
71.0% 9% worse than avg Massachusetts: 77.7%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $9K Massachusetts avg: $72K 88% better than avg
Number of Fines 1 Massachusetts avg: 1.7
Compared to Massachusetts Average Facility: $9K | Massachusetts Avg: $72K
Penalty History

Showing all 1 penalties (Jul 2023 - Jul 2023)

Jul 12, 2023 Civil Money Penalty
$9K

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Claim What’s Yours: Financial Aid for Massachusetts Seniors

Program
State Program Name
Eligibility
Benefits
Home Care Program
  • General: Age 60+, Massachusetts resident, at risk of nursing home placement.
  • Income Limits (2025): ~$1,500/month (individual, varies by region).
  • Asset Limits: $2,000 (individual, excludes home, car).
  • MA Specifics: Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.
  • Services: In-home care (3-5 hours/day), homemaker services, respite care (up to 14 days/year), adult day care (~$75/day).
Frail Elder Waiver
Massachusetts Medicaid FE Waiver
Official government program page
  • General: Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • MA Specifics: Requires clinical eligibility determination.
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), adult day care (~$75/day), home health services.
Senior Care Options (SCO)
Massachusetts Senior Care Options
Official government program page
  • General: Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual); QIT allowed.
  • Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).
  • MA Specifics: Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).
  • Services: Personal care (5-7 hours/day), medical care, respite (240 hours/year), adult
Medicare Savings Program (MSP)
Massachusetts Medicare Savings Program (MassHealth Buy-In)
Official government program page
  • General: Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • MA Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
National Family Caregiver Support Program (NFCSP) Respite
Massachusetts NFCSP Respite Care
Official government program page
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • MA Specifics: 27 ASAPs; prioritizes low-income, rural caregivers.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training, supplies (~$500/year).
Prescription Advantage
Massachusetts Prescription Advantage
Official government program page
  • General: Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).
  • Income Limits (2025): No strict limit; copays vary by income (~$24,980-$75,000/year individual).
  • Asset Limits: Not assessed.
  • MA Specifics: Supplements Medicare Part D; no enrollment fee for low-income.
  • Services: Covers prescription copays ($5-$40/drug), fills coverage gaps, catastrophic cost protection ($4,000+ covered).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, Massachusetts resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • MA Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$15/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Massachusetts VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • MA Specifics: High veteran demand statewide.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).

Claim What’s Yours Financial Aid for Massachusetts Seniors

MassHealth Home Care

Home Care Program

Requirements:
  • General:
    Age 60+, Massachusetts resident, at risk of nursing home placement.
  • Income Limits (2025):
    ~$1,500/month (individual, varies by region).
  • Asset Limits:
    $2,000 (individual, excludes home, car).
  • MA Specifics:
    Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.
Benefits without Contact:
  • Services: In-home care (3-5 hours/day), homemaker services, respite care (up to 14 days/year), adult day care (~$75/day).
Massachusetts Medicaid FE Waiver

Frail Elder Waiver

Requirements:
  • General:
    Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • MA Specifics:
    Requires clinical eligibility determination.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), adult day care (~$75/day), home health services.
Massachusetts Senior Care Options

Senior Care Options (SCO)

Requirements:
  • General:
    Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual); QIT allowed.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).
  • MA Specifics:
    Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, respite (240 hours/year), adult
Massachusetts Medicare Savings Program (MassHealth Buy-In)

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • MA Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Massachusetts NFCSP Respite Care

National Family Caregiver Support Program (NFCSP) Respite

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • MA Specifics:
    27 ASAPs; prioritizes low-income, rural caregivers.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training, supplies (~$500/year).
Massachusetts Prescription Advantage

Prescription Advantage

Requirements:
  • General:
    Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).
  • Income Limits (2025):
    No strict limit; copays vary by income (~$24,980-$75,000/year individual).
  • Asset Limits:
    Not assessed.
  • MA Specifics:
    Supplements Medicare Part D; no enrollment fee for low-income.
Benefits without Contact:
  • Services: Covers prescription copays ($5-$40/drug), fills coverage gaps, catastrophic cost protection ($4,000+ covered).
Massachusetts SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Massachusetts resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • MA Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$15/hour), job placement.
Massachusetts VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • MA Specifics:
    High veteran demand statewide.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
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