Total health inspections
1
Alabama average 2.9
Last Health inspection on Sep 2018
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Palm Gardens Health and Rehabilitation, LLC
Nursing Home
Palm Gardens Health and Rehabilitation, LLC
Nursing Home
Overview of Palm Gardens Health and Rehabilitation, LLC
Discover the pinnacle of senior living at Palm Gardens Health and Rehabilitation, LLC, a haven nestled in the heart of Mobile, Alabama. With a highly skilled and compassionate staff and an exceptional facility, they are dedicated to providing an unparalleled experience for seniors. At Palm Gardens, they go beyond traditional care, offering a comprehensive range of skilled nursing and rehabilitation services that redefine what’s possible. From pain management to wound care, diathermy to IV therapy, cardiac recovery to amputations, and audiology to various impairments, their clinical capabilities are vast. Rehabilitation takes center stage with state-of-the-art physical, occupational, and speech therapy programs, complemented by a cutting-edge wellness station gym.
What sets Palm Gardens apart is its collaboration with nurse practitioners through Southern and the Associates—a team of highly trained practitioners who bridge any communication gaps, ensuring seamless coordination among administrators, health professionals, and family members. Residents are also invited to indulge in the serenity of outdoor courtyards, where nature’s beauty intertwines with daily activities. From captivating entertainment to stimulating programs, each day is filled with excitement and fulfillment.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
LPN / LVN
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
100
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
89%
Residents per day (avg)
90
Occupancy rate
89%
Residents per day (avg)
90
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
17% of new residents, usually for short-term rehab.
Typical stay
21 days
Private pay
71% of new residents, often for short stays.
Typical stay
1 months
Medicaid
12% of new residents, often for long-term daily care.
Typical stay
8 months
Finances and operations
Proprietary home
Corporation
Home revenue
$11.0M
Profit
$536.5K
Proprietary home
Corporation
Home revenue
$10,980,039.00
Profit
$536,510.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$10.4M
100-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 46 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
License Status
Regular
Facility Type
Nursing Home
Additional licensing details
Business type:
Limited Liability Company
CMS Certification Number:
15403
County:
Mobile
Ownership & operating entity
Palm Gardens Health and Rehabilitation, LLC is administrated by Jeanne Freeman.
Type Of Units
SNF (Skilled Nursing)
100 units
Total beds
100 units
Compare Nursing Homes around Mobile
The information below is reported by the Alabama Department of Public Health, Bureau of Health Provider Standards.
Palm Gardens Health and Rehabilitation, LLC
+22%
+1%
+10%
SNF
Nursing Homes 24/7 care needed
Mobile (South Crichton)
100
No
A+
46
FREEMAN, JEANNE
89.0%
$10,400,857.00
$4,601,988.00
44.2%
89.60
4.4203
4
+22%+1%+10%
Crowne Health Care of Springhill
-5%
-1%
+7%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Mobile (College Park)
98
No
-
49
DETAMORE, AMBER
86.7%
$8,168,800.00
$3,421,503.00
41.9%
43.50
4.3336
3
-5%-1%+7%
Crowne Health Care of Mobile
-13%
+16%
+15%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Mobile (Woodlawn)
148
No
A+
27
MANNING, JONES
92.7%
$15,708,468.00
$7,192,758.00
45.8%
134.50
5.0635
8
-13%+16%+15%
Ashland Place Health and Rehabilitation, LLC
+15%
+1%
+8%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
Mobile (Park Place)
164
No
A+
55
BROUGHTON, CIDNY
87.1%
$15,874,987.00
$6,697,696.00
42.2%
143.80
4.4349
11
+15%+1%+8%
Allen Health and Rehabilitation
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
Mobile (Texas Street)
119
No
-
48
-
-
-
-
-
-
-
-
-
-
Palm Gardens Health and Rehabilitation, LLC
Type of care:
SNF
Community:
Mobile (South Crichton)
Bed Count:
100
Pets Allowed:
No
Operator:
FREEMAN, JEANNE
CCN:
15403
Occupancy:
89.0%
Home Revenue:
$10,400,857.00
Payroll Costs:
$4,601,988.00
Payroll %:
44.2%
Avg Residents/Day:
89.60
Overall Rating:
Adj Nurse Hours:
4.4203
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
4
RN share vs State Avg:
+22%
+22%
Staffing vs State Avg:
+1%
+1%
Occupancy vs State Avg:
+10%
+10%
Crowne Health Care of Springhill
Type of care:
AL
MC
SNF
Community:
Mobile (College Park)
Bed Count:
98
Pets Allowed:
No
Operator:
DETAMORE, AMBER
CCN:
15426
Occupancy:
86.7%
Home Revenue:
$8,168,800.00
Payroll Costs:
$3,421,503.00
Payroll %:
41.9%
Avg Residents/Day:
43.50
Overall Rating:
Adj Nurse Hours:
4.3336
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
3
RN share vs State Avg:
-5%
-5%
Staffing vs State Avg:
-1%
-1%
Occupancy vs State Avg:
+7%
+7%
Crowne Health Care of Mobile
Type of care:
AL
MC
SNF
Community:
Mobile (Woodlawn)
Bed Count:
148
Pets Allowed:
No
Operator:
MANNING, JONES
CCN:
15100
Occupancy:
92.7%
Home Revenue:
$15,708,468.00
Payroll Costs:
$7,192,758.00
Payroll %:
45.8%
Avg Residents/Day:
134.50
Overall Rating:
Adj Nurse Hours:
5.0635
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
8
RN share vs State Avg:
-13%
-13%
Staffing vs State Avg:
+16%
+16%
Occupancy vs State Avg:
+15%
+15%
Ashland Place Health and Rehabilitation, LLC
Type of care:
AL
SNF
Community:
Mobile (Park Place)
Bed Count:
164
Pets Allowed:
No
Operator:
BROUGHTON, CIDNY
CCN:
15103
Occupancy:
87.1%
Home Revenue:
$15,874,987.00
Payroll Costs:
$6,697,696.00
Payroll %:
42.2%
Avg Residents/Day:
143.80
Overall Rating:
Adj Nurse Hours:
4.4349
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
11
RN share vs State Avg:
+15%
+15%
Staffing vs State Avg:
+1%
+1%
Occupancy vs State Avg:
+8%
+8%Places of interest near Palm Gardens Health and Rehabilitation, LLC
4.8 miles from city center — 0.85 miles to nearest hospital (Fresenius Medical Care at Springhill Memorial Hospital)
3104 Dauphin Square Conn, Mobile, AL 36607
Calculate Travel Distance to Palm Gardens Health and Rehabilitation, LLC
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
180
Total Staff
149
Employees
31
Contractors
38,569
Total Hours (Quarter)
56
Avg Staff/Day
7.6
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 21 | 8.7 | No |
| Licensed Practical Nurse | 14 | 9.5 | No |
| Certified Nursing Assistant | 91 | 7.2 | No |
Staff by Category
Administration ⓘ
2 staff
7.5hs shift avg
Nursing Staff ⓘ
139 staff
7.8hs shift avg
Physicians & Practitioners ⓘ
3 staff
8hs shift avg
Therapy Services ⓘ
21 staff
5.6hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
11 staff
5.4hs shift avg
Dietary Services ⓘ
2 staff
7.8hs shift avg
Other Services ⓘ
2 staff
7.9hs shift avg
Contractor Analysis
6.9%
of total hours from contractors
2,678 contractor hours this quarter
Physical Therapy Aide: 3
Physical Therapy Assistant: 6
Speech Language Pathologist: 3
Qualified Social Worker: 11
Respiratory Therapy Technician: 7
Medical Director: 1
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 91 | 0 | 91 | 19,397 | 91 | 100% | 7.2 |
| Registered Nurse | 21 | 0 | 21 | 5,312 | 91 | 100% | 8.7 |
| Licensed Practical Nurse | 14 | 0 | 14 | 4,430 | 91 | 100% | 9.5 |
| Medication Aide/Technician | 6 | 0 | 6 | 1,421 | 71 | 78% | 9.6 |
| Nurse Aide in Training | 5 | 0 | 5 | 1,005 | 81 | 89% | 6.9 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 989 | 65 | 71% | 8 |
| Physical Therapy Assistant | 0 | 6 | 6 | 900 | 73 | 80% | 6.4 |
| RN Director of Nursing | 2 | 0 | 2 | 816 | 68 | 75% | 8 |
| Qualified Social Worker | 0 | 11 | 11 | 749 | 70 | 77% | 5.4 |
| Dietitian | 1 | 0 | 1 | 525 | 64 | 70% | 8.2 |
| Administrator | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 491 | 71 | 78% | 4.9 |
| Nurse Practitioner | 1 | 0 | 1 | 488 | 61 | 67% | 8 |
| Other Dietary Services Staff | 1 | 0 | 1 | 440 | 59 | 65% | 7.5 |
| Speech Language Pathologist | 0 | 3 | 3 | 406 | 63 | 69% | 5.4 |
| Mental Health Service Worker | 1 | 0 | 1 | 208 | 26 | 29% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 138 | 18 | 20% | 7.7 |
| Dental Services Staff | 1 | 0 | 1 | 131 | 17 | 19% | 7.7 |
| Physical Therapy Aide | 0 | 3 | 3 | 120 | 32 | 35% | 3.5 |
| Occupational Therapy Assistant | 1 | 0 | 1 | 72 | 9 | 10% | 8 |
| Medical Director | 0 | 1 | 1 | 12 | 6 | 7% | 2 |
Health Inspection History
Inspections
Total health citations
4
Citations per inspection
4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 4 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Alabama averageAlabama average: 0.7
Serious Health citations
0
0
100% better than Alabama averageAlabama average: 0.2
0 critical citations
0 serious citations
4 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Sep 13, 2018
Corrected
Nutrition moderate citation
Sep 13, 2018
Corrected
Care Planning moderate citation
Sep 13, 2018
Corrected
Care Planning moderate citation
Sep 13, 2018
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Ownership: For-Profit Corporation
Part of: NHS
Resident Census by Payment Source
77
Total Residents
Medicare
8
(10.4%)
ⓘ
Medicaid
37
(48.1%)
ⓘ
Private Pay/Other
32
(41.6%)
ⓘ
Programs & Services
Residents' Group
ⓘ
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Active
Resident Council
ⓘ
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.7
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.7
13% better than Alabama averageAlabama average: 8.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.3
22% better than Alabama averageAlabama average: 14.5
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
11.7%
Percent of long-stay residents whose need for help with daily activities has increased
11.7%
16% better than Alabama averageAlabama average: 13.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
13.3%
Percent of long-stay residents whose ability to move independently worsened
13.3%
18% better than Alabama averageAlabama average: 16.1%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
8.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
8.9%
35% better than Alabama averageAlabama average: 13.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
78% better than Alabama averageAlabama average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.8%
Percent of long-stay high risk residents with pressure ulcers
5.8%
In line with Alabama averageAlabama average: 5.9%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.7%
Percent of long-stay residents with a urinary tract infection
2.7%
In line with Alabama averageAlabama average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.1%
Percent of long-stay residents who lose too much weight
7.1%
31% worse than Alabama averageAlabama average: 5.4%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Alabama averageAlabama average: 1.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
23.9%
Percent of long-stay residents who received an antipsychotic medication
23.9%
16% worse than Alabama averageAlabama average: 20.7%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Alabama averageAlabama average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than Alabama averageAlabama average: 94.8%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
19% better than Alabama averageAlabama average: 83.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
74% better than Alabama averageAlabama average: 2.1%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
25% better than Alabama averageAlabama average: 80.3%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.1%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
25.1%
In line with Alabama averageAlabama average: 24.5%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
19.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
19.0%
65% worse than Alabama averageAlabama average: 11.5%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
2.7%
Percentage of SNF residents who experience falls with major injury during their stay.
2.7%
256% worse than Alabama averageAlabama average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
36.6%
Percentage of residents at or above expected ability to care for themselves at discharge.
36.6%
32% worse than Alabama averageAlabama average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
60.2%
Rate of successful return to home or community from a skilled nursing facility.
60.2%
19% better than Alabama averageAlabama average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Palm Gardens Health and Rehabilitation, LLC based on CMS SNF Cost Reports.
Occupancy Rate
89.0%
↑ 1.8pp vs 2023
Net Income
$536,510
↑ ~$1.2M vs 2023
Total Payroll
$5,394,526
↓ ~$112K vs 2023
Profit Margin
5.2%
↑ 11.6pp vs 2023
Loading trend charts...
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