Show Inspection Reports
Total health inspections
6
California average 12.5
Last Health inspection on May 2025
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Nursing Home
Palm Terrace Care Center
Overview of Palm Terrace Care Center
Maintain your highest functionality in a caring environment with Palm Terrace Care Center, a community in Riverside, CA built to offer skilled nursing, short-term rehabilitation, and long-term care. They provide residents with a personalized therapy program that aligns with their needs and the finest therapists and equipment to help them retain or improve their functionality. Residents with Alzheimer’s thrive with their memory care program that follows their “life footprint” to help caregivers fully understand them and incorporate details of their daily lives in their care plans.
The community works side-by-side with residents to foster participation and transparency in care delivery. There are no boring days with a wide array of activities like arts and crafts classes and movie nights held regularly. Here, residents find a supportive environment that respects their wishes and preserves the lifestyle they want as much as possible.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
75
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
88.1%
Residents per day (avg)
67
Occupancy rate
88.1%
Residents per day (avg)
67
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
50% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
37% of new residents, often for short stays.
Typical stay
1 months
Medicaid
13% of new residents, often for long-term daily care.
Typical stay
3 - 4 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$13.4M
Profit
$1.7M
Privately-owned community
Operated by a business corporation.
Home revenue
$13,390,477.00
Profit
$1,745,627.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.6M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$11.6M
Walk Score: 18 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
Additional licensing details
CMS Certification Number:
555365
What does this home offer?
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Dining Services
Housekeeping Services
Transportation Services
Recreational Activities
Exercise Programs
Types of Care at Palm Terrace Care Center
Nursing Home
Memory Care
Respite Care
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Health Inspection History
Inspections
Total health citations
26
California average 50.2
Citations per inspection
4.33
California average 4.65
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
23 of 26 citations resulted from standard inspections; and 3 of 26 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than California averageCalifornia average: 0.4
Serious Health citations
0
0
100% better than California averageCalifornia average: 1
0 critical citations
0 serious citations
26 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
May 16, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
May 16, 2025
Corrected
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
May 16, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
May 16, 2025
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
May 16, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
May 16, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
May 16, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
May 16, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Riverside County The information below is reported by the California Department of Social Services and Department of Public Health.
The Grove Care and Wellness
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Riverside (Downtown Riverside)
38
50.0%
-41%
4.27
+1%
0
22
0
35
A+
91
Little, Gary
$8,5M
$3,4M
40.6%
555613
Private / Semi-Private Rooms
Valencia Gardens Health Care Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Riverside (Magnolia Center)
59
86.9%
+3%
3.60
-15%
0
26
0
54
-
87
Hughes, Franklin
$14,5M
$4,7M
32.4%
555331
1 Bed / 2 Bed / 3 Bed
Community Care On Palm
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Riverside (Wood Streets)
51
97.1%
+15%
4.24
+1%
1
52
3
48
-
55
Bercovich, Ezequiel
$7,3M
$3,4M
46.9%
555711
Shared Rooms
Palm Terrace Care Center
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Riverside (La Sierra Hills)
75
88.1%
+4%
3.75
-11%
0
26
0
67
A
18
-
$13,4M
$6,1M
45.4%
555365
Private / Semi-Private Rooms
Riverwalk Post Acute
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Riverside (Arlington)
146
94.2%
+11%
3.41
-19%
0
58
0
140
A+
70
Patel, Calvin
$32,6M
$10,5M
32.1%
555017
Private / Shared Rooms
Places of interest near Palm Terrace Care Center
9.9 miles from city center
11162 Palm Terrace Ln, Riverside, CA 92505
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
125
Employees
125
Contractors
0
Staff to resident ratio
1.95:1
1953025% better than California averageCalifornia average ratio: 0.00:1
Avg staff/day
53
Average shift
7.6 hours
0% compared with California averageCalifornia average: 7.7 hours
Total staff hours (quarter)
36,892
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
22
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
50
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0%
0 contractor hours this quarter
No contractor roles were reported this quarter.
Staff by category
| Certified Nursing Assistant | 50 | 0 | 50 | 16,355 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 22 | 0 | 22 | 7,060 | 91 | 100% | 7.6 |
| Physical Therapy Aide | 12 | 0 | 12 | 2,257 | 90 | 99% | 7.4 |
| Speech Language Pathologist | 9 | 0 | 9 | 1,919 | 72 | 79% | 7 |
| Dental Services Staff | 4 | 0 | 4 | 1,863 | 65 | 71% | 8.1 |
| Registered Nurse | 6 | 0 | 6 | 1,560 | 91 | 100% | 9.3 |
| RN Director of Nursing | 3 | 0 | 3 | 1,199 | 69 | 76% | 8.7 |
| Respiratory Therapy Technician | 4 | 0 | 4 | 1,052 | 87 | 96% | 7.5 |
| Physical Therapy Assistant | 4 | 0 | 4 | 939 | 72 | 79% | 7.5 |
| Other Dietary Services Staff | 3 | 0 | 3 | 692 | 82 | 90% | 7 |
| Nurse Practitioner | 1 | 0 | 1 | 585 | 65 | 71% | 9 |
| Dietitian | 1 | 0 | 1 | 551 | 67 | 74% | 8.2 |
| Administrator | 1 | 0 | 1 | 510 | 65 | 71% | 7.8 |
| Qualified Social Worker | 3 | 0 | 3 | 279 | 35 | 38% | 7.5 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 54 | 6 | 7% | 9 |
| Nurse Aide in Training | 1 | 0 | 1 | 16 | 2 | 2% | 7.8 |
50 Certified Nursing Assistant
% of Days
100%
22 Licensed Practical Nurse
% of Days
100%
12 Physical Therapy Aide
% of Days
99%
9 Speech Language Pathologist
% of Days
79%
4 Dental Services Staff
% of Days
71%
6 Registered Nurse
% of Days
100%
3 RN Director of Nursing
% of Days
76%
4 Respiratory Therapy Technician
% of Days
96%
4 Physical Therapy Assistant
% of Days
79%
3 Other Dietary Services Staff
% of Days
90%
1 Nurse Practitioner
% of Days
71%
1 Dietitian
% of Days
74%
1 Administrator
% of Days
71%
3 Qualified Social Worker
% of Days
38%
1 Clinical Nurse Specialist
% of Days
7%
1 Nurse Aide in Training
% of Days
2%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
64 residents
Residents by payment source
Medicare
28 residents (43.8%)
Medicaid
21 residents (32.8%)
Private pay or other
15 residents (23.4%)
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.3
36% better than California averageCalifornia average: 6.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
6.4
44% better than California averageCalifornia average: 11.3
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
8.4%
Percent of long-stay residents whose need for help with daily activities has increased
8.4%
24% better than California averageCalifornia average: 11.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
6.5%
Percent of long-stay residents whose ability to move independently worsened
6.5%
46% better than California averageCalifornia average: 12.0%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
4.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
4.2%
62% better than California averageCalifornia average: 11.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than California averageCalifornia average: 1.7%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.4%
Percent of long-stay high risk residents with pressure ulcers
6.4%
30% worse than California averageCalifornia average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than California averageCalifornia average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
0.0%
Percent of long-stay residents who lose too much weight
0.0%
100% better than California averageCalifornia average: 4.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
3.4%
Percent of long-stay residents who have depressive symptoms
3.4%
49% better than California averageCalifornia average: 6.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
4.3%
Percent of long-stay residents who received an antipsychotic medication
4.3%
58% better than California averageCalifornia average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with California averageCalifornia average: 98.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.4%
In line with California averageCalifornia average: 98.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.82
Number of hospitalizations per 1,000 long-stay resident days.
1.82
19% better than California averageCalifornia average: 2.25
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.81
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.81
49% better than California averageCalifornia average: 1.59
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
6% better than California averageCalifornia average: 94.0%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
Percent of short-stay residents who newly received an antipsychotic medication
0.4%
71% better than California averageCalifornia average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.5%
In line with California averageCalifornia average: 93.2%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.2%
13% better than California averageCalifornia average: 23.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
8.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.8%
21% better than California averageCalifornia average: 11.2%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than California averageCalifornia average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
71.3%
Percentage of residents at or above expected ability to care for themselves at discharge.
71.3%
33% better than California averageCalifornia average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
65.3%
Rate of successful return to home or community from a skilled nursing facility.
65.3%
29% better than California averageCalifornia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Palm Terrace Care Center based on CMS SNF Cost Reports.
Occupancy Rate
88.1%
↓ 2.8pp vs 2022
Net Income
$1,745,627
↑ ~$204K vs 2022
Total Payroll
$7,071,526
↓ ~$23K vs 2022
Profit Margin
13.0%
↑ 5.1pp vs 2022
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