Paramount Senior Living at Polaris
Nursing Home, Assisted Living, Hospice Care, Memory Care, Respite Care & Skilled Nursing · Westerville, OH
Paramount Senior Living at Polaris
Nursing Home, Assisted Living, Hospice Care, Memory Care, Respite Care & Skilled Nursing · Westerville, OH
Paramount Senior Living at Polaris is an exceptional home located in Westerville, Ohio that offers a unique combination of assisted living with memory care. Seniors can rely on personalized assistance with daily activities while also benefiting from specialized support for memory-related needs. Memory care support groups are also available, providing a supportive environment where residents can share experiences, engage in meaningful conversations, and find comfort in the company of others who understand their journey.
The committed staff at Paramount Senior Living at Polaris strives to provide the highest quality of care, ensuring that each resident receives the support they need to live a fulfilling and enriching life. From assistance with daily tasks to specialized memory care programs, they prioritize meeting the unique needs of every individual. In addition to the memory care services, Paramount Senior Living at Polaris offers a range of amenities and activities designed to enhance the overall well-being of the residents. From elegant dining options to beautiful outdoor spaces, there are plenty of opportunities for relaxation, socialization, and enjoyment.
Walk Score: 38 / 100 Rank #383 / 675Walk Score — State benchmarkedThis home is ranked 383rd out of 675 homes we track in Ohio for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Ohio facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Ohio that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Facility TypeResidential Care Facility
StatusActive
CountyDelaware
Emergency SystemsEmergency call response system in each suite.
Safety FeaturesFire safety system.
Rehabilitation Services
Respite Care
Short-Term Rehab
24-Hour Staffing
Advanced Care Assisted Living
Email
bmcmahon@paramountsl.net
Fax(614) 392-2692
Pets not allowed
Emergency Call System
Dining
Porch
Cable Tv
Private Or Companion Suites
Wall-To-Wall Carpeting
Private Kitchens
Media And Living Room Areas
Beautifully Manicured Landscaping
ActivitiesSocial, educational, spiritual, and recreational programs
Specific ProgramsHealth Services, Personal Care/Assisted Living, Alzheimer’s/Dementia Care, Skilled Nursing/Rehab, Outpatient Rehab Therapy
Starting Price$2000 per month
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
76 / 100
Ohio average: 86 / 100
2022 – 2023 Period
Care and services
78 / 100
Ohio average: 89 / 100
Environment
88 / 100
Ohio average: 95 / 100
Moving in
83 / 100
Ohio average: 82 / 100
Facility culture
77 / 100
Ohio average: 86 / 100
Caregivers
68 / 100
Ohio average: 89 / 100
Spending time
76 / 100
Ohio average: 80 / 100
Meals and dining
60 / 100
Ohio average: 81 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility?
This facility52/100
Ohio average46/100
Did (Do) you know who to speak to about your therapy progress?
This facility80/100
Ohio average85/100
Did (Do) the therapists help you set goals?
This facility86/100
Ohio average89/100
Did (Does) the therapy help you meet your goals?
This facility93/100
Ohio average88/100
Can you decide how to spend your day?
This facility97/100
Ohio average94/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Is it easy for you to get around in your room (or apartment)?
This facility79/100
Ohio average96/100
Can you enjoy the outdoors if you want to?
This facility85/100
Ohio average91/100
Can you find a place to be alone if you want to be alone?
This facility93/100
Ohio average96/100
Are your personal items safe here?
This facility96/100
Ohio average92/100
Are you able to get around the building if you want to?
This facility96/100
Ohio average95/100
Is it very clean here?
This facility97/100
Ohio average96/100
Do you feel you have enough privacy?
This facility97/100
Ohio average95/100
Do you feel safe here?
This facility100/100
Ohio average98/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Did you receive a thorough orientation to PARAMOUNT SENIOR LIVING AT POLARIS?
This facility39/100
Ohio average70/100
Were you given enough information to learn how things work here?
This facility52/100
Ohio average82/100
Did you feel warmly welcomed as a new resident?
This facility95/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are you encouraged to speak up about things you don’t like here?
This facility68/100
Ohio average81/100
Do the people who work here tell you when rules, policies, and procedures change?
This facility73/100
Ohio average78/100
Are your concerns taken care of in a timely way?
This facility75/100
Ohio average86/100
Are you as involved in decisions about your care as you want to be?
This facility76/100
Ohio average85/100
Are you friends with anyone who lives here?
This facility76/100
Ohio average81/100
Do the people who work here seem happy to work here?
This facility78/100
Ohio average92/100
Do the people who work here go above and beyond to give you a good life?
This facility81/100
Ohio average87/100
Do the people who work here help you with technology, if needed?
This facility88/100
Ohio average89/100
Overall, are you satisfied with the care you receive here?
This facility89/100
Ohio average94/100
Would you highly recommend PARAMOUNT SENIOR LIVING AT POLARIS to someone who needs this type of care?
This facility92/100
Ohio average89/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the people who work here check on you often enough to see if you need anything?
This facility57/100
Ohio average81/100
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility59/100
Ohio average85/100
Do the people who care for you explain your care and services to you?
This facility73/100
Ohio average85/100
Do the people who work here do things the way you want them done?
This facility75/100
Ohio average88/100
Do the people who work here ever get angry at you?
This facility79/100
Ohio average88/100
Do the same people take care of you most of the time?
This facility79/100
Ohio average84/100
Do you have opportunities to maintain your health and wellness, if you want?
This facility81/100
Ohio average92/100
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility81/100
Ohio average90/100
Do the people who work here do everything they can to protect you from getting sick?
This facility90/100
Ohio average94/100
Do the people who work here make sure you are comfortable when they provide care or services?
This facility90/100
Ohio average95/100
Do the people who work here support you to do as much for yourself as you are able to do?
This facility92/100
Ohio average96/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are there enjoyable things to do on the weekends, if you want?
This facility43/100
Ohio average63/100
Are you as connected to the community as you want to be?
This facility72/100
Ohio average71/100
Do you have enough opportunities to go on outings and special events?
This facility73/100
Ohio average73/100
Do you have something to look forward to most days?
This facility76/100
Ohio average77/100
Do you have plenty of opportunities to do things that are meaningful to you?
This facility78/100
Ohio average83/100
Do you like the activities here?
This facility81/100
Ohio average83/100
Are you able to do the activities offered here, if you want?
This facility83/100
Ohio average93/100
Do you usually enjoy how you spend your time?
This facility86/100
Ohio average87/100
Do you feel included in life here?
This facility93/100
Ohio average89/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have input on the food that is served?
This facility43/100
Ohio average68/100
Do you get enough fresh food options here?
This facility62/100
Ohio average81/100
Do you look forward to mealtimes?
This facility67/100
Ohio average80/100
Do you like the food here?
This facility69/100
Ohio average81/100
Does the menu change often enough?
This facility70/100
Ohio average77/100
Do you get enough to eat here?
This facility97/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Places of interest near Paramount Senior Living at Polaris
1.8 miles from city center
Estimated distance in miles from Westerville's city center to Paramount Senior Living at Polaris's address, calculated via Google Maps.
— 2.27 miles to nearest hospital (Mount Carmel St. Ann's)
Calculate Travel Distance to Paramount Senior Living at Polaris
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Compare Nursing Homes around Westerville
Info below is compiled from CMS reports & the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Ohio average is: 55.7% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| The Landings of Westerville | NH SNF | W. Westerville | 120
Facility
120
OH AVG
75
Rank
#42 / 307 |
93.2%
Facility
93.2%
OH AVG
82.4%
Rank
#26 / 136 | +13% | 2.88
Facility
2.88
OH AVG
3.54
Rank
#145 / 175 | +16% | -19% | $0
Facility
$0
OH AVG
$74.0k
Rank
#1 / 178 | 7
Facility
7
OH AVG
30.9
Rank
#13 / 178 | 2.3
Facility
2.3
OH AVG
4.6
Rank
#15 / 178 | 1 | 112 | - |
28
Facility
28
OH AVG
42
Rank
#467 / 675 | Josie Woosley | $18.3MFiscal year ending 12/2023
Facility
$18.3MFiscal year ending 12/2023
OH AVG
$9.6M
Rank
#10 / 172 | $9.1MFiscal year ending 12/2023
Facility
$9.1MFiscal year ending 12/2023
OH AVG
$5.2M
Rank
#11 / 172 | 49.6%Fiscal year ending 12/2023
Facility
49.6%Fiscal year ending 12/2023
OH AVG
55.7%
Rank
#119 / 172 | 366494 | ||||
| Highbanks Care Center | NH MC PC SNF | Columbus | 56
Facility
56
OH AVG
75
Rank
#188 / 307 |
92.5%
Facility
92.5%
OH AVG
82.4%
Rank
#32 / 136 | +12% | 3.22
Facility
3.22
OH AVG
3.54
Rank
#108 / 175 | +31% | -9% | $0
Facility
$0
OH AVG
$74.0k
Rank
#1 / 178 | 20
Facility
20
OH AVG
30.9
Rank
#52 / 178 | 5.0
Facility
5.0
OH AVG
4.6
Rank
#123 / 178 | - | 52 | - |
57
Facility
57
OH AVG
42
Rank
#179 / 675 | Zallaca Romero | $5.5MFiscal year ending 12/2023
Facility
$5.5MFiscal year ending 12/2023
OH AVG
$9.6M
Rank
#144 / 172 | $2.9MFiscal year ending 12/2023
Facility
$2.9MFiscal year ending 12/2023
OH AVG
$5.2M
Rank
#145 / 172 | 52.8%Fiscal year ending 12/2023
Facility
52.8%Fiscal year ending 12/2023
OH AVG
55.7%
Rank
#95 / 172 | 366303 | ||||
| Forest Hills Center | NH MC PC SNF | Columbus | 75
Facility
75
OH AVG
75
Rank
#150 / 307 |
90.0%
Facility
90.0%
OH AVG
82.4%
Rank
#46 / 136 | +9% | 3.14
Facility
3.14
OH AVG
3.54
Rank
#119 / 175 | +17% | -11% | $0
Facility
$0
OH AVG
$74.0k
Rank
#1 / 178 | 32
Facility
32
OH AVG
30.9
Rank
#103 / 178 | 3.6
Facility
3.6
OH AVG
4.6
Rank
#62 / 178 | - | 68 | - |
45
Facility
45
OH AVG
42
Rank
#312 / 675 | - | $8.0MFiscal year ending 12/2023
Facility
$8.0MFiscal year ending 12/2023
OH AVG
$9.6M
Rank
#104 / 172 | $3.6MFiscal year ending 12/2023
Facility
$3.6MFiscal year ending 12/2023
OH AVG
$5.2M
Rank
#125 / 172 | 44.5%Fiscal year ending 12/2023
Facility
44.5%Fiscal year ending 12/2023
OH AVG
55.7%
Rank
#153 / 172 | 365980 |
Financial Assistance for
Nursing Home in Ohio
Paramount Senior Living at Polaris is located in Westerville, Ohio.
Here are the financial assistance programs available to residents in Ohio.
Frequently Asked Questions about Paramount Senior Living at Polaris
Is Paramount Senior Living at Polaris in a walkable area?
Paramount Senior Living at Polaris has a walk score of 38. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Are pets allowed at Paramount Senior Living at Polaris?
No, Paramount Senior Living at Polaris has a no-pet policy.
What is the best email address for Paramount Senior Living at Polaris?
The team at Paramount Senior Living at Polaris can be reached at BMCMAHON@PARAMOUNTSL.NET.
Are there photos of Paramount Senior Living at Polaris?
Yes — there are 4 photos of Paramount Senior Living at Polaris in the photo gallery on this page.
What is the address of Paramount Senior Living at Polaris?
Paramount Senior Living at Polaris is located at 702 Polaris Pkwy, Westerville, OH 43082.
What is the phone number of Paramount Senior Living at Polaris?
(614) 392-2079 will put you in contact with the team at Paramount Senior Living at Polaris.
What county is Paramount Senior Living at Polaris located in?
Paramount Senior Living at Polaris is in Delaware County.
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