Pathways to Care Inc

Overview of Pathways to Care INC

Pathways to Care INC is a 34-bed, non-profit assisted living and memory care home. The facility integrates healthcare services, case management support, and specialized cognitive programming, utilizing transitional care coordination and community referral networks to assist residents and their families.

Long-term health department documentation spanning a 12-year window logs 62 total citations across 28 separate visits. Annually, this averages out to 4.4 infractions, tracking within a close 4% margin of the typical Florida state benchmark. Official evaluations on file have consistently uncovered at least one issue per visit, meaning the home has yet to achieve a zero citations-per-inspection rate for an entirely clean report.

Regulatory files reveal long-standing difficulties with building upkeep, resident paperwork, and employee orientation standards. Although the property previously struggled with high violation numbers, including a peak of 12 citations in 2019, the team demonstrated better oversight during 2024 by clearing three straight state reviews without a single infraction. The latest check from October 2025 indicated a small step back, noting three minor deficiencies regarding medication labeling, resident supervision, and dementia training. Throughout this entire timeline, state regulators have not issued any financial penalties or administrative sanctions against the facility.

Individuals investigating local placement options can treat these fluctuating reports as a sign that the home has worked to move past its older regulatory challenges. Since the historical data shows that specific elements like employee training files and labeling protocols sometimes require closer monitoring, checking with the head of nursing about their daily oversight habits is a smart move. Setting up a walkthrough also gives you an ideal opportunity to examine the physical condition of the living spaces and see how the case management team interacts with families on a normal day.

(407) 388-0245

34-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 96 / 100

Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

About this community

Facility TypeAssisted Living Facility

StatusLicensed

IssuanceOctober 23, 2025

ExpirationOctober 22, 2027

CountyOrange

License Number10343

Pathways to Care Inc is legally operated by Pathways To Care, Inc, and administered by William Bernardo.

Owner NamePathways To Care, Inc

Profit StatusNot-For-Profit

Extended Congregate Care

6 units

Private

34 units

Total beds

34 units

Staffing

Key information about the people who lead and staff this community.

Creole English Spanish

Specific ProgramsPathways to Care Assisted Living (ALF), Healthcare Services, Case Management, Pathways Step2, Referral Process, Soup Bowl Supper

Volunteer ProgramsYes

Since 2013 · 13 years of data 62 citations 29 inspections 3 fines $2.8K fined

Inspection Score

6 points below the Florida average for assisted living residences (83/100)

Legal Actions Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

This Facility FL Average vs. FL Avg

Fines Total number of fines issued.
3
vs 5 avg
↓ 40% fewer than FL avg
Total amount fined Total dollar amount of fines issued.
$2.8k
vs $11.6k
↓ 76% lower than FL avg

Data reflects the most recent 13 years (since 2013).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2013 vs. Florida state average

Overall vs. FL average

Latest Inspection October 14, 2025 Routine

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	FL Average	vs. FL Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	62	33	This facility has 88% more total citations than a typical Florida assisted living residence (62 vs. FL avg 33).↑ 88% worse Rank #796 / 919 Total citations — State benchmarked This home is ranked 796th out of 919 homes in Florida. Shows this facility's total citations compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.
Citations per year Average citations per year since 2013.	4.8	2.5	This facility has 92% more citations per year than a typical Florida assisted living residence (4.8 vs. FL avg 2.5).↑ 92% worse
Citations per inspection Average citations per inspection.	2.1	1.3	This facility has 62% more citations per inspection than a typical Florida assisted living residence (2.1 vs. FL avg 1.3).↑ 62% worse Rank #860 / 919 Citations per inspection — State benchmarked This home is ranked 860th out of 919 homes in Florida. Shows this facility's citations per inspection compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	FL Average	vs. FL Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	29	26	This facility has 12% more total inspections than a typical Florida assisted living residence (29 vs. FL avg 26).↑ 12% worse
Inspections with citations Inspections that resulted in at least one regulatory citation.	20	16	This facility has 25% more inspections with citations than a typical Florida assisted living residence (20 vs. FL avg 16).↑ 25% worse
Inspection citation rate Percentage of inspections that resulted in at least one citation.	69%	62%	This facility has 7 percentage points higher inspection citation rate than a typical Florida assisted living residence (69% vs. FL avg 62%).↑ 7% worse Rank #681 / 919 Inspection citation rate — State benchmarked This home is ranked 681st out of 919 homes in Florida. Shows this facility's % of inspections with citations compared to the Florida average among 919 comparable communities in the ranking pool. Rankings are based only on facilities in Florida that report data for that category. Facilities without available data are excluded from the ranking.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

October 14, 2025 routine inspection found three Class 3 deficiencies in resident care supervision, medication labeling/orders, and dementia training.
Recent complaint investigations on December 11 and October 21, 2024 found no deficiencies or substantiated complaints.
October 9, 2023 routine inspection identified eight Class 3 deficiencies involving resident care, staff training, records, emergency control, and background screening compliance.

Show Inspection Reports

Activities in this home

Arts and Crafts
Games & Cards
Social Events & Outings
Theater & Movies

0.0 miles from city center Estimated distance in miles from Orlando's city center to Pathways to Care Inc's address, calculated via Google Maps.

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The information below is reported by the Florida Agency for Health Care Administration (AHCA).


The Bridge at Orlando	AL	Orlando	120 Facility 120 FL AVG 89 Rank #256 / 1074	Yes	38 Facility 38 FL AVG 40 Rank #764 / 1486	Inverrary Retirement Investors, LLC	72 Facility 72 FL AVG 83 Rank #707 / 876	32	81.3% Facility 81.3% FL AVG 61.5% Rank #837 / 919	39 Facility 39 FL AVG 33 Rank #601 / 919	1.2 Facility 1.2 FL AVG 1.3 Rank #458 / 919	For-Profit	$12,250	Taron J. Morton	Alcove / 1 Bed	A+
Brookdale Conway	AL	Orlando (Dixie Belle)	103 Facility 103 FL AVG 89 Rank #425 / 1074	Yes	62 Facility 62 FL AVG 40 Rank #323 / 1486	Emeritus Properties Ngh LLC	62 Facility 62 FL AVG 83 Rank #839 / 876	59	81.4% Facility 81.4% FL AVG 61.5% Rank #839 / 919	97 Facility 97 FL AVG 33 Rank #886 / 919	1.6 Facility 1.6 FL AVG 1.3 Rank #740 / 919	For-Profit	$38,750	Manuel Gonzalez	Studio / 1 Bed	A+
Brookdale Dr. Phillips	AL MC	Orlando	40 Facility 40 FL AVG 89 Rank #811 / 1074	Yes	28 Facility 28 FL AVG 40 Rank #944 / 1486	Brookdale Management Of Florida Po LLC	61 Facility 61 FL AVG 83 Rank #853 / 876	38	89.5% Facility 89.5% FL AVG 61.5% Rank #887 / 919	62 Facility 62 FL AVG 33 Rank #796 / 919	1.6 Facility 1.6 FL AVG 1.3 Rank #740 / 919	For-Profit	$45,051	Nancy Barbee	Suite	A+
Pathways to Care Inc	AL	Orlando (Central Business District)	34 Facility 34 FL AVG 89 Rank #853 / 1074	No	96 Facility 96 FL AVG 40 Rank #11 / 1486	Pathways To Care, Inc	77 Facility 77 FL AVG 83 Rank #626 / 876	29	69% Facility 69% FL AVG 61.5% Rank #681 / 919	62 Facility 62 FL AVG 33 Rank #796 / 919	2.1 Facility 2.1 FL AVG 1.3 Rank #860 / 919	Not-For-Profit	$2,750	William Bernardo	-	-
Kare Assisted Living	AL	Orlando (Lake Holden Shores)	16 Facility 16 FL AVG 89 Rank #890 / 1074	No	57 Facility 57 FL AVG 40 Rank #393 / 1486	Kare Assisted Living, LLC	72 Facility 72 FL AVG 83 Rank #707 / 876	27	81.5% Facility 81.5% FL AVG 61.5% Rank #840 / 919	53 Facility 53 FL AVG 33 Rank #745 / 919	2.0 Facility 2.0 FL AVG 1.3 Rank #847 / 919	For-Profit	$6,200	Sandra Matos	Private / Shared Rooms	-

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Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled

General Florida resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand; waitlists common.

Benefits

In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+

General Florida resident, at risk of nursing home.

Income Limits ~$2,000/month varies

Asset Limits $5,000 individual

Limited funding; regional variation.

Benefits

Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+

General Florida resident, at risk of nursing home placement; caregiver must be approved.

Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds

Asset Limits ~$2,000 (individual); varies by case manager discretion.

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits

Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+

General Florida resident, nursing home-level care need, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled

General Florida resident, living in approved facility, receiving SSI or low-income.

Income Limits (2025) ~$1,004/month individual, including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific facility types; ~$78.40/month max supplement.

Benefits

Cash payment (~$78.40/month) for room/board or personal needs in facilities

What neighborhood is Pathways to Care Inc in?

Pathways to Care Inc is in the Central Business District neighborhood of ORLANDO.

What languages are spoken at Pathways to Care Inc?

The team at Pathways to Care Inc speaks Creole, English, and Spanish.

Is Pathways to Care Inc in a walkable area?

Pathways to Care Inc has a walk score of 96. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the license number of Pathways to Care Inc?

According to FL state health department records, Pathways to Care Inc's license number is 10343.

When does Pathways to Care Inc's license expire?

According to FL state health department records, Pathways to Care Inc's license expires on October 22, 2027.

What payment types does Pathways to Care Inc accept?

Pathways to Care Inc accepts Other and VA.

Does Pathways to Care Inc operate as a for-profit or non-profit?

Pathways to Care Inc is registered as a non-profit in FL.

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