Retirement Home

Paul’s Run Retirement Community

Retirement Home

Paul’s Run Retirement Community

9896 Bustleton Ave, Philadelphia, PA 19115 View map
Overview of Paul’s Run Retirement Community

Welcoming guests and residents with its spacious accommodation in Belmont Ave., Philadelphia PA, Paul’s Run Retirement Community is a remarkable retirement community that offers Independent Living, Personal Care, Skilled Nursing, Rehab, and Respite Care. Ensuring that the residents are comfortable, Paul’s Run features a variety of floor plans ranging from studio rooms to 2-bedroom suites. 

The amenities of Paul’s Run include a library, computer room, salons and barbershops, gardens, and outside patios which allow the residents to enjoy their time alone or with friends. Fostering stronger bonds with friends and the community, Paul’s Run orchestrates social events, recreational activities, and programs on art and fitness. As a non-profit Lutheran community, Paul’s Run has been providing quality and practical care since 1981. With respect to individuality, the residents may choose a retirement plan that suits their preferences and needs, ensuring their comfort and satisfaction.

(215) 934-3000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Pennsylvania average: 3.9/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Pennsylvania average: 3.5/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Pennsylvania average: 4.1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
Pennsylvania average: 3.8/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 59m per day

This home provides 13% less nursing time per resident than the Pennsylvania average.

Pennsylvania average: 4h 35m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 170

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in Pennsylvania
Occupancy rate 95.4%
Residents per day (avg) 110
Occupancy rate
95.4%
Residents per day (avg)
110

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

55% of new residents, usually for short-term rehab.

Typical stay 20 days

Private pay

45% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 11 years

Finances and operations

Voluntary non-profit community
Home revenue
$47.4M
Surplus of revenue
$5.7M
Voluntary non-profit community
Home revenue
$47,436,510.00
Surplus of revenue
$5,704,812.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$14.5M
30.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$27.2M
Total costs $41.7M
Bed community size
170-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 66 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

License details

Facility type
Personal Care Homes
Status Licensed
Issuance May 13, 2025
Expiration May 13, 2026
County: PHILADELPHIA

Additional licensing details

License number: 176990
Awards: Best Nursing Home by U.S. News and World Report, Five-Star Provider by CMS

Ownership & operating entity

Paul’s Run Retirement Community is legally operated by PAULS RUN INC.

Profit status: NON-PROFIT

Safety & Compliance

Care Services

Accepts Medicare
Nursing Services
Rehabilitation Services
Respite Care
Independent Living
Skilled Nursing
24-Hour Staffing

Programs & Activities

Activities
Residents can participate in a variety of events and activities with a full calendar of trips, recreational activities, social events, and art and fitness programs.
Branded Programs
Liberty Lifestyles Program
Religious Services
Yes

Dining & Nutrition

Food Description
Residents enjoy a brand new restaurant style Bistro for casual dining, and a dining room for delectable chef prepared meals.
Meals Included
Yes
Meals Per Day
1

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: 1-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Paul’s Run Retirement Community

Independent Living Respite Care
Contact Paul’s Run Retirement Community

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicare

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Pennsylvania average: 4 complaint visits

1 enforcement action

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

Waivers: 0

Health Inspection History

Inspections
Total health inspections 3

Pennsylvania average 6.7


Last Health inspection on Aug 2025

Total health citations 15
Citations per inspection
5

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 15 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Pennsylvania average

Pennsylvania average: 0.3


Serious Health citations More info 0
100% better than Pennsylvania average

Pennsylvania average: 0.6

0 critical citations More info Pennsylvania average: 0.3

0 serious citations More info Pennsylvania average: 0.6

13 moderate citations More info Pennsylvania average: 29.5

2 minor citations More info Pennsylvania average: 0.8
Citations history (last 3 years)
Abuse/Neglect moderate citation Aug 29, 2025
Corrected

Quality of Care moderate citation Aug 29, 2025
Corrected

Quality of Care moderate citation Aug 29, 2025
Corrected

Infection Control moderate citation Oct 18, 2024
Corrected

Compare Retirement Homes around Philadelphia

The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
The Quadrangle
SNF

Nursing Home 24/7 care needed

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Haverford
542
No
-
1
Studio / 1 Bed / 2 Bed
Paul’s Run Retirement Community
SNF

Nursing Home 24/7 care needed

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

RC

Respite Care

Philadelphia (Bustleton)
119
No
A
66
Studio / 1 Bed / 2 Bed
Hayes Manor
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Philadelphia (Wynnefield)
65
No
A+
54
Studio / 1 Bed / 2 Bed

Living Spaces & Floor Plans

Paul P2
Paul P3
Paul P1
1 Bedroom Floor Plan 1
Download PDF
1 Bedroom Floor Plan 2
Download PDF
1 Bedroom Floor Plan 3
Download PDF
2 Bedroom Floor Plan Holly
Download PDF
2 Bedroom Floor Plan
Download PDF
Studio Floor Plan
Download PDF

Paul’s Run Retirement Community Reviews

Share your thoughts and experiences about Paul’s Run Retirement Community. Let’s celebrate the stories that make a difference!
Reviewer avatar
Kim Braccia
This community has such a big heart. All staff is very friendly and willing to assist resident, family members or visitors. Paul's Run does senior living the right way!!!What do you like most about living here? Answer: Variety of foods Are there enough caregivers to handle the residents' needs, especially during emergencies? Answer: Yes Are the common areas pleasant and comfortable for socializing or relaxing? Answer: Yes How would you rate the quality and variety of the meals? (1-5) Answer: 5 Are special diets handled well? Answer: Yes Is the dining schedule flexible enough to meet your preferences? Answer: Yes How do you feel about the level of social interaction available with other residents? Answer: Excellent How was the units offered in this community? Answer: over 400 Do you feel safe living in this community? Answer: Yes How well do you think the community handles emergencies or unexpected events? Answer: very good, prepared, rehearse Are there any hidden fees or unexpected charges? Answer: No, not at all. Would you recommend this community to others looking for senior living options? Answer: YES Is there anything you wish you knew before moving in? Answer: Marketing staff is very upfront! This community is the best CCRC!!!!

Places of interest near Paul’s Run Retirement Community

Address 16.8 miles from city center — 2.59 miles to nearest hospital (Nazareth Hospital)

Address 9896 Bustleton Ave, Philadelphia, PA 19115

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

153
Total Staff
127
Employees
26
Contractors
51,011
Total Hours (Quarter)
71
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse258.1 No
Licensed Practical Nurse178.7 No
Certified Nursing Assistant718 No
Staff by Category
Administration
3 staff
4.6hs shift avg
Nursing Staff
114 staff
8.1hs shift avg
Physicians & Practitioners
1 staff
8hs shift avg
Therapy Services
19 staff
6.9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
11 staff
7hs shift avg
Dietary Services
3 staff
7.5hs shift avg
Other Services
2 staff
8.1hs shift avg
Contractor Analysis
10.1%
of total hours from contractors
5,138 contractor hours this quarter
Physical Therapy Assistant: 6 Respiratory Therapy Technician: 3 Speech Language Pathologist: 4 Administrator: 1 Physical Therapy Aide: 3 Occupational Therapy Aide: 2 Qualified Social Worker: 5 Medical Director: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant7107124,49791100%8
Licensed Practical Nurse170178,51991100%8.7
Registered Nurse250257,20491100%8.1
Other Social Services Staff6062,40191100%7.1
Dental Services Staff2029956369%8.1
Physical Therapy Assistant0669337582%6.8
Other Dietary Services Staff2029107582%7.6
Speech Language Pathologist0448517785%6
Respiratory Therapy Technician0338347380%7.4
Qualified Social Worker0557886673%6.7
Occupational Therapy Aide0226606369%7.5
Administrator1125926470%4.7
Physical Therapy Aide0334656268%7.5
Dietitian1014395965%7.4
Clinical Nurse Specialist1014075156%8
RN Director of Nursing1014055459%7.5
Occupational Therapy Assistant011631213%5.2
Medical Director011481213%4

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
106 residents
Residents by payment source
Medicare
14 residents (13.2%)
Medicaid
33 residents (31.1%)
Private pay or other
59 residents (55.7%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.0
In line with Pennsylvania average

Pennsylvania average: 11.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 24.1
8% worse than Pennsylvania average

Pennsylvania average: 22.2

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 20.1%
6% worse than Pennsylvania average

Pennsylvania average: 19.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 22.9%
8% worse than Pennsylvania average

Pennsylvania average: 21.1%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 29.3%
10% worse than Pennsylvania average

Pennsylvania average: 26.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.5%
54% better than Pennsylvania average

Pennsylvania average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.0%
27% better than Pennsylvania average

Pennsylvania average: 5.5%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.8%
In line with Pennsylvania average

Pennsylvania average: 1.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.7%
In line with Pennsylvania average

Pennsylvania average: 6.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.3%
94% better than Pennsylvania average

Pennsylvania average: 5.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 10.8%
37% better than Pennsylvania average

Pennsylvania average: 17.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 47.4%
46% worse than Pennsylvania average

Pennsylvania average: 86.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.9%
5% better than Pennsylvania average

Pennsylvania average: 93.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 26.2%
62% worse than Pennsylvania average

Pennsylvania average: 68.8%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.2%
88% better than Pennsylvania average

Pennsylvania average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 60.6%
12% worse than Pennsylvania average

Pennsylvania average: 68.7%

Guides for Better Senior Living

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Financial Aid for Pennsylvania Seniors

Get financial aid guidance

Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled, Pennsylvania resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple) (excludes home, car).

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+, Pennsylvania resident, at risk of nursing home placement.

~$2,000/month (individual, varies by region).

$8,000 (individual).

Cost-sharing required above certain income; rural/urban balance.

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+, PA resident (specific counties), NFLOC, safe with LIFE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled, PA resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Pennsylvania LIHEAP

Age 60+ prioritized, PA resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Cash grants and crisis aid; serves ~600,000 households annually.

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).

No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month (185% FPL).

Not assessed; need-based.

High demand; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Pennsylvania SCSEP

Age 55+, unemployed, low-income, PA resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, PA resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+, PA resident, homeowner/renter (or widow/er 50+, disabled 18+).

~$45,000/year (individual or couple, excludes half of Social Security).

Not assessed; income-focused.

Rebates up to $1,000; ~600,000 eligible annually.

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+, PA resident, low-income.

~$2,322/month (individual, 185% FPL).

Not assessed.

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.