Penn Yan Manor Nursing Home Inc

Nursing Home & Skilled Nursing · Penn Yan, NY

CMS overall rating

655 N Liberty Street, Penn Yan, NY 14527 View map

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Penn Yan Manor Nursing Home Inc accepts Medicaid, Medicare, and private pay.

Calculator: See prices in your area

Penn Yan Manor Nursing Home Inc accepts Medicaid, Medicare, and private pay.

Overview of Penn Yan Manor Nursing Home

Owned by James De Luca and operated by Penn Yan Manor Nursing Home, Inc., Penn Yan Manor is a small, intimate 46-bed nursing home at 655 North Liberty Street in Penn Yan, New York. The home is located in a very walkable neighborhood with a Walk Score of 74, so most errands are within walking distance. The community has an occupancy rate of 94%. Residents stay an average of 381 days, including short-term rehabilitation stays and longer-term nursing care.

Families can choose from Medicaid, Medicare, and private pay to cover care costs. Nurse staffing averages 3 hours and 41 minutes per resident each day. The care team is composed of registered nurses, nurse aides, and licensed practical nurses. This level of staffing helps provide consistent hands-on support and clinical oversight.

Rehabilitation services are included in the home’s care offerings, supported by treatment rooms for ongoing clinical needs. Residents have access to a bright, spacious dining room where they can gather for meals. Additional amenities include a beauty shop, laundry services, comfortable visiting areas with televisions, an outdoor patio, and a kitchenette for residents and visiting family members.

State inspections by the New York Department of Health have focused on areas such as documentation practices, discharge procedures, infection control, life safety requirements, and health reporting standards. The home has been responsive when issues are identified and has addressed them promptly.

Families considering Penn Yan Manor should take a tour of the facility to meet the care team and see whether the home’s size, setting, and approach are a good fit for their loved one’s needs.

Facility Direct Line (315) 536-2311 admin@pymanor.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to New York state averages

Total nursing care / resident

3h 41m per day

This facility New York avg (3h 35m per day)

vs New York avg

+3%

3 of 6 metrics below state avg

Standout metric Nurse Aide is +11% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	25m per day	▼ 40% State avg: 42m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	48m per day	▲ 5% State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 25m per day	▲ 11% State avg: 2h 11m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 17m per day	▲ 4% State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	0m per day	▼ 100% State avg: 7m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	22m per day	▼ 23% State avg: 28m per day · National avg: 28m per day

Capacity and availability

381 days

46-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 74 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

94%

Higher than the New York average: 88.3%

Occupied beds

43 / 46

Average occupied beds in New York homes 166 beds

Facility TypeNursing Home

StatusActive

CountyYates

License Number6120300N

CMS Certification Number335494

AccreditationsLicensed by the New York State Health Department, Medicare and Medicaid approved

Inspection RatingOverall ⭐⭐⭐⭐⭐, Health Inspections ⭐⭐⭐⭐⭐, Staffing ⭐⭐⭐, Quality Measures ⭐⭐

Penn Yan Manor Nursing Home Inc is legally operated by Penn Yan Manor Nursing Home, Inc (Not for Profit).

Owner NamePenn Yan Manor Nursing Home, Inc (Not For Profit)

Accept Medicaid

Accept Medicare

Rehabilitation Services

Pets not allowed

Bright Spacious Dining Room

Laundry

Treatment Rooms

Beauty Shop

Kitchenette

Comfortable Visiting Areas With Tvs

Outdoor Patio Area

Since 2019 · 7 years of data 0 enforcement actions 15 citations 23 complaints 5 inspections 6 complaint investigations

Inspection Score

9 points above the New York State average for nursing homes (83/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York State state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. New York State state average

Overall vs. NY average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	NY Average	vs. NY Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	15	13	This facility has 15% more total citations than a typical New York State nursing home (15 vs. NY avg 13).↑ 15% worse
Health citations Citations related to resident care, clinical practices, and day-to-day operations.	11	20	This facility has 45% fewer health citations than a typical New York State nursing home (11 vs. NY avg 20).↓ 45% better
Life safety citations Citations related to building safety — fire prevention, emergency egress, and similar.	4	4	This facility has life safety citations in line with the New York State average (4 vs. NY avg 4).— At avg
Citations per inspection Average citations per inspection.	3	1.4	This facility has 114% more citations per inspection than a typical New York State nursing home (3 vs. NY avg 1.4).↑ 114% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NY Average	vs. NY Avg
Total inspections Combined count of all inspections conducted at this facility.	5	9	This facility has had 44% fewer total inspections than the New York State average (5 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 44% fewer
Inspections with citations Inspections that resulted in at least one regulatory citation.	5	4	This facility has 25% more inspections with citations than a typical New York State nursing home (5 vs. NY avg 4).↑ 25% worse
Inspection citation rate Percentage of inspections that resulted in at least one citation.	100%	44%	This facility has 56 percentage points higher inspection citation rate than a typical New York State nursing home (100% vs. NY avg 44%).↑ 56% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	NY Average	vs. NY Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	23	79	This facility has 71% fewer total complaints than a typical New York State nursing home (23 vs. NY avg 79).↓ 71% better
Complaints per year Average complaints per year since 2019.	3.3	11.3	This facility has 71% fewer complaints per year than a typical New York State nursing home (3.3 vs. NY avg 11.3).↓ 71% better
Complaints per bed Size-adjusted complaint rate based on occupied beds.	0.53	0.50	This facility has 6% more complaints per bed than a typical New York State nursing home (0.53 vs. NY avg 0.5).↑ 6% worse
Complaint investigations On-site investigations triggered by complaints filed with New York State regulators.	6	15	This facility has 60% fewer complaint investigations than a typical New York State nursing home (6 vs. NY avg 15).↓ 60% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

July 10, 2024 annual inspection found one deficiency in abuse reporting documentation.
April 25, 2024 complaint investigation identified six deficiencies in discharge summaries, infection control, and life safety, all corrected by June 21, 2024.
Repeated deficiencies in national health safety network reporting appeared in February, May 2, and May 8, 2023 inspections.

Show Inspection Reports

Inspections since 2019

Total health inspections 3

New York State average 3.6

Last Health inspection on Apr 2024

Total health citations

New York State average 18.5

Citations per inspection

4.67

New York State average 5.05

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 14 citations resulted from standard inspections.

Breakdown of citation severity (last 7 years)

Critical health citations

100% better than New York State average

New York State average: 0.2

Serious health citations

100% better than New York State average

New York State average: 0.2

0 critical citations New York State average: 0.2

0 serious citations New York State average: 0.2

11 moderate citations New York State average: 17.4

3 minor citations New York State average: 0.7

Citations history (last 7 years)

Care Planning moderate citation Apr 25, 2024

Corrected

Abuse/Neglect moderate citation Aug 05, 2022

Corrected

Nutrition moderate citation Aug 05, 2022

Corrected

Care Planning moderate citation Aug 05, 2022

Corrected

Employee Flu Vaccination Rate: 100%

Percentage of facility employees vaccinated against influenza.

Total Cases 1

Active Cases 0

Closed 1

Since 2013

Most Recent 2013

View full lawsuit report

Total staff 58

Employees 55

Contractors 3

Staff to resident ratio 1.45 : 1

728% more staff per resident than New York average

Avg staff/day 25

Average shift 7.3 hours

5% worse than New York average

Total staff hours (quarter) 16,680

Nursing staff breakdown

7.1 hours

7 hours

7.4 hours

Contractor staffing

1,257 contractor hours this quarter

Certified Nursing Assistant: 3

Staff by category


Certified Nursing Assistant	27	3	30	9,901	92	100%	7.4
Licensed Practical Nurse	9	0	9	2,868	92	100%	7
Registered Nurse	10	0	10	1,717	92	100%	7.1
Other Dietary Services Staff	2	0	2	460	67	73%	6.9
Administrator	2	0	2	457	56	61%	7.3
Dietitian	1	0	1	434	60	65%	7.2
RN Director of Nursing	1	0	1	429	59	64%	7.3
Physical Therapy Assistant	2	0	2	352	63	68%	5.5
Feeding Assistant	1	0	1	64	11	12%	5.8

30 Certified Nursing Assistant

% of Days 100%

9 Licensed Practical Nurse

% of Days 100%

10 Registered Nurse

% of Days 100%

2 Other Dietary Services Staff

% of Days 73%

2 Administrator

% of Days 61%

1 Dietitian

% of Days 65%

1 RN Director of Nursing

% of Days 64%

2 Physical Therapy Assistant

% of Days 68%

1 Feeding Assistant

% of Days 12%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 9.7

In line with New York State average

New York State average: 9.8

Functional decline score 20.8

15% worse than New York State average

New York State average: 18.1

Long-stay resident measures

Below average New York State avg: 4.0

Need for Help with Daily Activities Increased 20.4%

24% worse than New York State average

New York State average: 16.4%

Walking Ability Worsened 16.2%

In line with New York State average

New York State average: 16.6%

Low Risk Residents with Bowel/Bladder Incontinence 25.8%

21% worse than New York State average

New York State average: 21.4%

Falls with Major Injury 5.7%

91% worse than New York State average

New York State average: 3.0%

High Risk Residents with Pressure Ulcers 5.0%

31% better than New York State average

New York State average: 7.2%

Urinary Tract Infection 7.7%

447% worse than New York State average

New York State average: 1.4%

Lost Too Much Weight 1.2%

81% better than New York State average

New York State average: 6.1%

Depressive Symptoms 0.6%

97% better than New York State average

New York State average: 18.1%

Antipsychotic Use 15.9%

26% worse than New York State average

New York State average: 12.6%

Pneumococcal Vaccine 50.0%

45% worse than New York State average

New York State average: 91.4%

Influenza Vaccine 100.0%

5% better than New York State average

New York State average: 95.2%

Short-stay resident measures

Pneumococcal Vaccine 52.2%

32% worse than New York State average

New York State average: 76.6%

Breakdown by payment type

Medicare

34% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

54% of new residents, often for short stays.

Typical stay 7 - 8 months

Medicaid

12% of new residents, often for long-term daily care.

Typical stay 4 - 5 years

Total residents 40

Medicare

5% of residents

Medicaid

70% of residents

Private pay or other

25% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Penn Yan Manor Nursing Home Inc from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 84.0% ↓ 14.7pp vs 2013

Net Patient Income -$522.2K ↓ ~$611.3K vs 2013

Payroll Costs $2.9M ↑ ~$940.1K vs 2013

Operating Margin -13.4% ↓ 16.1pp vs 2013

Metric	2011	2012	2013	2023
Occupancy %	97.9%	98.2%	98.6%	84.0%
Beds	46	46	46	46
Net Income	$128,135	$58,954	$326,155	-$50,434
Gross Revenue	$4,871,847	$4,910,228	$5,097,912	$6,851,740
Operating Expenses	$3,159,407	$3,182,906	$3,187,123	$4,413,696
Net Patient Income	$113,200	-$99,881	$89,069	-$522,189
Net Patient Revenue	$3,272,607	$3,083,025	$3,276,192	$3,891,507
Payroll Costs	$1,887,524	$1,900,570	$1,937,247	$2,877,395
Operating Margin %	3.5%	-3.2%	2.7%	-13.4%
Medicare %	0.4%	1.1%	1.0%	3.8%
Medicaid %	75.0%	75.6%	70.8%	60.1%
Private %	24.6%	23.2%	28.2%	36.1%
Net Patient Revenue/Day	$199	$186	$198	$276
Cost/Day	$192	$192	$192	$313
Avg Length of Stay	966.5 days	1,033.6 days	1,104.0 days	381.1 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$3.9M

Net patient income

-$522.2K

Nonprofit Nonprofit Corporation

Net patient revenue

$3.9M

Net patient income

-$522.2K

Other income

$471.8K

Payroll costs

$2.9M 73.9% of net patient revenue

Other operating costs

$1.5M

Total costs

$4.4M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (54% of admissions), and a typical private pay stay runs around 7 - 8 months.

Coverage residents most often arrive under.

Medicare 34%

Private pay 54%

Medicaid 12%

Coverage residents most often leave under.

Medicare 19%

Private pay 41%

Medicaid 41%

0.0 miles from city center Estimated distance in miles from Penn Yan's city center to Penn Yan Manor Nursing Home Inc's address, calculated via Google Maps.

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Info below is compiled from CMS reports & the NY State Dept. of Health (NYSDOH), senior community websites & trusted data sources such as Walk Score & BBB.

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Penn Yan Manor Nursing Home Inc	NH SNF	Penn Yan (Town Of Milo)	46 Facility 46 NY AVG 160 Rank #688 / 739	93.5% Facility 93.5% NY AVG 87.1 Rank #222 / 410	+7%	3.69 Facility 3.69 NY AVG 3.58 Rank #117 / 394	+36%	+3%	$0 Facility $0 NY AVG $67.6k Rank #1 / 402	92 Facility 92 NY AVG 83 Rank #117 / 608	14 Facility 14 NY AVG 18.5 Rank #147 / 401	4.7 Facility 4.7 NY AVG 5.1 Rank #192 / 401	-	43	-	74 Facility 74 NY AVG 63 Rank #540 / 1169	James De Luca	$3.9MFiscal year ending 12/2023 Facility $3.9MFiscal year ending 12/2023 NY AVG $32.0M Rank #383 / 388	$2.9MFiscal year ending 12/2023 Facility $2.9MFiscal year ending 12/2023 NY AVG $10.7M Rank #384 / 388	73.9%Fiscal year ending 12/2023 Facility 73.9%Fiscal year ending 12/2023 NY AVG 37% Rank #309 / 388	335494

Nursing Home Explorer

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled

General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $30,182 individual, higher due to NY Medicaid expansion

Higher asset limit; urban density increases demand.

Benefits

Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+

General New York resident, at risk of decline but not nursing home level.

Income Limits ~$2,500/month individual, varies

Asset Limits $15,000 individual

Cost-sharing required above certain income; urban/rural balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

What neighborhood is Penn Yan Manor Nursing Home Inc in?

Penn Yan Manor Nursing Home Inc is in the Town of Milo neighborhood of Penn Yan.

Who is the owner of Penn Yan Manor Nursing Home Inc?

Penn Yan Manor Nursing Home Inc is legally operated by Penn Yan Manor Nursing Home, Inc (Not for Profit).

Is Penn Yan Manor Nursing Home Inc in a walkable area?

Penn Yan Manor Nursing Home Inc has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Penn Yan Manor Nursing Home Inc?

According to NY state health department records, Penn Yan Manor Nursing Home Inc's license number is 6120300N.

What is the occupancy rate at Penn Yan Manor Nursing Home Inc?

Penn Yan Manor Nursing Home Inc's occupancy is 94%.

Are pets allowed at Penn Yan Manor Nursing Home Inc?

No, Penn Yan Manor Nursing Home Inc has a no-pet policy.

Does Penn Yan Manor Nursing Home Inc operate as a for-profit or non-profit?

Penn Yan Manor Nursing Home Inc is registered as a non-profit in NY.

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Penn Yan Manor Nursing Home Inc

Overview of Penn Yan Manor Nursing Home

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Payment & Insurance

Therapy & Rehabilitation

Additional Policies & Features

Amenities & Lifestyle

Contact Penn Yan Manor Nursing Home Inc

Inspection History

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York State state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Citations Citations are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2019

Breakdown of citation severity (last 7 years)

Citations history (last 7 years)

Infection Prevention & Vaccination

Lawsuit overview for Penn Yan Manor Nursing Home Inc

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

30 Certified Nursing Assistant

9 Licensed Practical Nurse

10 Registered Nurse

2 Other Dietary Services Staff

2 Administrator

1 Dietitian

1 RN Director of Nursing

2 Physical Therapy Assistant

1 Feeding Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

Places of interest near Penn Yan Manor Nursing Home Inc

Calculate Travel Distance to Penn Yan Manor Nursing Home Inc

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Financial Assistance for Nursing Home in New York

Community First Choice Option

Expanded In-Home Services for the Elderly Program (EISEP)

Guides for Better Senior Living

Financial Assistance for
Nursing Home in New York