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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Bend Transitional Care excels in providing top-tier skilled nursing and rehabilitation services in Bend, Oregon. Offering a friendly and supportive environment, the facility caters to residents in need of physical, occupational, and speech-language therapy, with experienced therapists leading the way.
The facility prioritizes residents’ well-being with amenities like a 24-hour nurse call system and weekly psychiatry visits. Additionally, on-site x-rays and pharmacy consultants ensure prompt and comprehensive care. Collaborating directly with residents’ physicians, the facility tailors its services to meet individual needs. Residents can enjoy daily life at Bend Transitional Care senior living with access to amenities such as a gym, beauty salon, transportation services, a library with desktop computers, a lounge area with a fireplace, and a patio in the courtyard, fostering a holistic and enriching environment.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 80th out of 92 homes in Oregon. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 17m per day | ▲ 88% State avg: 41m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 38m per day | ▼ 30% State avg: 54m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 3h 0m per day | ▼ 11% State avg: 3h 22m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 14m per day | ▼ 3% State avg: 4h 23m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 13m per day | ▲ 160% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 48m per day | ▲ 85% State avg: 26m per day · National avg: 29m per day |
Higher than the Oregon average: 65.7%Bend Transitional Care is legally operated by Ohana Harmony House, LLC, and administrated by Heather Jeffers.
In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | OR Average | vs. OR Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 21 | 31 | This facility has 32% fewer total deficiencies than a typical Oregon nursing home (21 vs. OR avg 31).↓ 32% better |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 4.2 | 6.2 | This facility has 32% fewer deficiencies per year than a typical Oregon nursing home (4.2 vs. OR avg 6.2).↓ 32% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.1 | 4.4 | This facility has 52% fewer deficiencies per inspection than a typical Oregon nursing home (2.1 vs. OR avg 4.4).↓ 52% better |
|
Licensing violations
Violations of state licensing requirements identified during facility inspections.
| 10 | 12 | This facility has 17% fewer licensing violations than a typical Oregon nursing home (10 vs. OR avg 12).↓ 17% better |
Inspections
| This Facility | OR Average | vs. OR Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 10 | 7 | This facility has 43% more total inspections than a typical Oregon nursing home (10 vs. OR avg 7).↑ 43% worse |
Oregon average 5.1
Last Health inspection on Jun 2025
Oregon average 34
Oregon average 6.86
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
9 of 11 citations resulted from standard inspections; and 2 of 11 came from combined inspections (standard and complaint).
100% better than Oregon averageOregon average: 0.5
100% better than Oregon averageOregon average: 1.2
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
24% better than Oregon average
0% compared with Oregon average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 41 RN Staff are full-time employees. No contractors work on this role.
41
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursAssists with medical care and medications.
All 15 LPN Staff are full-time employees. No contractors work on this role.
15
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursHelps with daily care and mobility.
All 75 CNA Staff are full-time employees. No contractors work on this role.
75
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
89 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 75 | 0 | 75 | 11,760 | 92 | 100% | 7.8 |
| Registered Nurse | 41 | 0 | 41 | 6,841 | 92 | 100% | 8.7 |
| Licensed Practical Nurse | 15 | 0 | 15 | 2,800 | 92 | 100% | 8.7 |
| Medication Aide/Technician | 8 | 0 | 8 | 1,975 | 92 | 100% | 9.2 |
| Speech Language Pathologist | 10 | 0 | 10 | 1,360 | 79 | 86% | 6.5 |
| Physical Therapy Assistant | 9 | 0 | 9 | 1,269 | 88 | 96% | 7 |
| Respiratory Therapy Technician | 11 | 0 | 11 | 1,102 | 87 | 95% | 7.4 |
| Nurse Aide in Training | 10 | 0 | 10 | 970 | 80 | 87% | 8 |
| Physical Therapy Aide | 3 | 0 | 3 | 891 | 43 | 47% | 7.1 |
| Qualified Social Worker | 4 | 0 | 4 | 878 | 64 | 70% | 7.9 |
| Administrator | 3 | 0 | 3 | 632 | 58 | 63% | 7.9 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 538 | 51 | 55% | 7.2 |
| Mental Health Service Worker | 2 | 0 | 2 | 530 | 67 | 73% | 7.9 |
| Nurse Practitioner | 2 | 0 | 2 | 488 | 61 | 66% | 8 |
| Dental Services Staff | 2 | 0 | 2 | 474 | 61 | 66% | 7.8 |
| Dietitian | 2 | 0 | 2 | 356 | 46 | 50% | 7.7 |
| Occupational Therapy Aide | 4 | 0 | 4 | 265 | 49 | 53% | 5.4 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 49 | 8 | 9% | 6.1 |
| Medical Director | 0 | 2 | 2 | 40 | 10 | 11% | 4 |
| Other Dietary Services Staff | 1 | 0 | 1 | 35 | 4 | 4% | 8.8 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.9
6% better than Oregon averageOregon average: 10.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.7
16% better than Oregon averageOregon average: 21.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
16.2%
In line with Oregon averageOregon average: 16.3%
Percent of long-stay residents whose ability to move independently worsened
16.6%
33% better than Oregon averageOregon average: 24.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.2%
11% better than Oregon averageOregon average: 22.6%
Percent of long-stay residents experiencing one or more falls with major injury
0.0%
100% better than Oregon averageOregon average: 2.4%
Percent of long-stay high risk residents with pressure ulcers
9.3%
34% worse than Oregon averageOregon average: 6.9%
Percent of long-stay residents with a urinary tract infection
2.1%
In line with Oregon averageOregon average: 2.1%
Percent of long-stay residents who lose too much weight
7.1%
36% worse than Oregon averageOregon average: 5.3%
Percent of long-stay residents who have depressive symptoms
8.7%
88% worse than Oregon averageOregon average: 4.6%
Percent of long-stay residents who received an antipsychotic medication
6.8%
48% better than Oregon averageOregon average: 13.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Oregon averageOregon average: 95.7%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
86.1%
In line with Oregon averageOregon average: 86.2%
Percent of short-stay residents who newly received an antipsychotic medication
0.7%
61% better than Oregon averageOregon average: 1.8%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.0%
5% worse than Oregon averageOregon average: 81.2%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
21.2%
In line with Oregon averageOregon average: 21.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
16.5%
9% worse than Oregon averageOregon average: 15.1%
Percentage of SNF residents who experience falls with major injury during their stay.
1.1%
36% worse than Oregon averageOregon average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
63.0%
17% better than Oregon averageOregon average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
77.7%
54% better than Oregon averageOregon average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
51% of new residents, usually for short-term rehab.
46% of new residents, often for short stays.
3% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
58Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Bend Transitional Care based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #52 / 88Payroll — State benchmarkedThis home is ranked 52nd out of 88 homes in Oregon. Shows total annual staff payroll benchmarked to the Oregon average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
3.3 miles from city center
Estimated distance in miles from Bend's city center to Bend Transitional Care's address, calculated via Google Maps.
— 0.01 miles to nearest hospital (Bend Transitional Care)
Add your location
Bend Transitional Care is located in Bend, Oregon.
Here are the financial assistance programs available to residents in Oregon.
The information below is reported by the Oregon Department of Human Services, Aging and People with Disabilities.
| Bend Transitional Care |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
N Nursing
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bend (Mountain View) | 60
Facility
60
OR AVG
67
Rank
#181 / 351 | 85.1% | +29% | 4.46 | +112% | -15% | $0 | 11 | 3.7 | - | 56 | - |
70
Facility
70
OR AVG
55
Rank
#159 / 476 | Stanley Flemming | $16.0M | $4.9M | 30.6% | 385253 | ||||
| Regency Care of Central Oregon |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
N Nursing
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bend (Southern Crossing) | 46
Facility
46
OR AVG
67
Rank
#252 / 351 | 70.4% | +7% | 5.66 | +4% | +8% | $0 | 21 | 7.0 | - | 33 | - |
80
Facility
80
OR AVG
55
Rank
#89 / 476 | Martha Jenness | $7.7M | $4.6M | 59.6% | 385282 | ||||
| Pilot Butte Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
N Nursing
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bend (Mountain View) | 74
Facility
74
OR AVG
67
Rank
#130 / 351 | 49.9% | -24% | 4.37 | -26% | -17% | $20.3k | 45 | 9.0 | 2 | 47 | A+ |
53
Facility
53
OR AVG
55
Rank
#267 / 476 | Bd Bend II, LLC | $8.3M | $5.3M | 64.5% | 385138 |
Bend Transitional Care is in the Mountain View neighborhood of Bend.
The legal owner and operator of Bend Transitional Care is Ohana Harmony House, LLC.
Bend Transitional Care has a walk score of 70. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Bend Transitional Care's occupancy is 85%.
No, Bend Transitional Care has a no-pet policy.
The team at Bend Transitional Care can be reached at [email protected].
Heather Jeffers is the administrator of Bend Transitional Care.
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