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Bend Transitional Care
Nursing Home, Assisted Living, Independent Living, Memory Care, Respite Care & Skilled Nursing · Bend, OR
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Beautiful landscaping with a water feature at the entrance Exterior view of Bend Transitional Care facility with flag Group photo of staff in front of the facility Cozy common area with fireplace and seating Fitness equipment in a bright exercise room Cozy resident room with bed and furniture

Bend Transitional Care

Nursing Home, Assisted Living, Independent Living, Memory Care, Respite Care & Skilled Nursing · Bend, OR
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
900 Ne 27Th St, Bend, OR 97701 View map Calculator: See prices in your area
Bend Transitional Care accepts Medicaid, Medicare, and private pay.
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Bend Transitional Care accepts Medicaid, Medicare, and private pay.

Overview of Bend Transitional Care

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Bend Transitional Care excels in providing top-tier skilled nursing and rehabilitation services in Bend, Oregon. Offering a friendly and supportive environment, the facility caters to residents in need of physical, occupational, and speech-language therapy, with experienced therapists leading the way.

The facility prioritizes residents’ well-being with amenities like a 24-hour nurse call system and weekly psychiatry visits. Additionally, on-site x-rays and pharmacy consultants ensure prompt and comprehensive care. Collaborating directly with residents’ physicians, the facility tailors its services to meet individual needs. Residents can enjoy daily life at Bend Transitional Care senior living with access to amenities such as a gym, beauty salon, transportation services, a library with desktop computers, a lounge area with a fireplace, and a patio in the courtyard, fostering a holistic and enriching environment.

Facility Direct Line (541) 382-0479
Facility Direct Line (541) 382-0479
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 66.7% Above OR avg. ▲ 66.7% Above OR avg.OR average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 80.9% Above OR avg. ▲ 80.9% Above OR avg.OR average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 34.6% Above OR avg. ▲ 34.6% Above OR avg.OR average: 3.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 45.2% Above OR avg. ▲ 45.2% Above OR avg.OR average: 3.4Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Oregon averages

Rank #73 / 83Nurse hours — State benchmarkedThis home is ranked 73rd out of 83 homes we track in Oregon for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Oregon average, with a ranking across 83 Oregon facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 73rd out of 83 homes we track in Oregon for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 27m

15% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
1h 32m
+125% State avg: 41m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
33m
−39% State avg: 54m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 52m
−15% State avg: 3h 22m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 48m
−13% State avg: 4h 23m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
13m
+158% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
59m
+128% State avg: 26m per day · National avg: 29m per day

3 of 6 metrics below state avg

Standout metric: Physical Therapist is +158% above Oregon average

Capacity and availability

Residents per day (avg)
56
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
29 days
Bed community size
60-bed community Rank #180 / 350Bed count — State benchmarkedThis home is ranked 180th out of 350 homes we track in Oregon for bed count. Shows this facility's certified or reported bed count compared to other Oregon facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
16 years in operation Rank #246 / 375Years in operation — State benchmarkedThis home is ranked 246th out of 375 homes we track in Oregon for years in operation. Shows how long this facility has been in operation compared to other Oregon facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 70 / 100 Rank #157 / 462Walk Score — State benchmarkedThis home is ranked 157th out of 462 homes we track in Oregon for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Oregon facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
93%
Rank #6 / 69Occupancy rate — State benchmarkedThis home is ranked 6th out of 69 homes we track in Oregon for occupancy. Shows this facility's occupancy rate versus the Oregon average, with its Statewide rank out of 69. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Oregon average: 65.7%
Occupied beds
56 / 60
Average occupied beds in Oregon homes 55 beds

License Details

Facility TypeNursing Facility
StatusActive
IssuanceNovember 1, 2009
CountyDeschutes
CMS Certification Number385253

Ownership & Operating Entity

Bend Transitional Care is legally operated by Ohana Harmony House, LLC, and administered by Heather Jeffers.

Type Of Units

Total
60 units
Total beds
60 units

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

3 services
Post-Acute Care
In-House Rehabilitation
Community Based Care

Contact Information

Email hjeffers@avamere.com
Fax(541) 389-7054

Additional Policies & Features

Pets not allowed
Smoking not allowed

Amenities & Lifestyle

Specific ProgramsPost-Acute Care & Skilled Nursing, Healthcare Management

Contact Bend Transitional Care

Inspection History

In Oregon, the Department of Human Services, Aging and People with Disabilities performs unannounced surveys and regular inspections to ensure resident safety in all care settings.

Since 2021 · 5 years of data These figures come from state-published inspection data. 21 deficiencies 7 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Oregon state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Oregon state average
Overall vs. OR average 0 Worse No metrics in this bucket. 2 Better Metrics better than Oregon average:
• Total deficiencies (32% below)
• Deficiencies per inspection (32% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityOR Averagevs. OR Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2131 This facility has 32% fewer total deficiencies than a typical Oregon nursing home (21 vs. OR avg 31).↓ 32% better
Deficiencies per inspection Info Average deficiencies per inspection. 3.04.4 This facility has 32% fewer deficiencies per inspection than a typical Oregon nursing home (3 vs. OR avg 4.4).↓ 32% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityOR Averagevs. OR Avg
Total inspections Info Combined count of all inspections conducted at this facility. 77 This facility has total inspections in line with the Oregon average (7 vs. OR avg 7).— At avg
Show Inspection Reports

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2023 · 3 years of data
Total health inspections 3

Oregon average 5.1

Last Health inspection on Jun 2025

Total health citations
11 Rank #4 / 78Health citations — State benchmarkedThis home is ranked 4th out of 78 homes we track in Oregon for health citations. Shows this facility's total health deficiency citations benchmarked to the Oregon State average, with a ranking across all 78 OR facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Oregon average 34

Citations per inspection
3.67 Rank #8 / 78Citations per inspection — State benchmarkedThis home is ranked 8th out of 78 homes we track in Oregon for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Oregon mean across 78 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Oregon average 6.86

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

9 of 11 citations resulted from standard inspections; and 2 of 11 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical health citations
0
100% better than Oregon average

Oregon average: 0.5

Serious health citations
0
100% better than Oregon average

Oregon average: 1.2

0 critical citations Oregon average: 0.5
0 serious citations Oregon average: 1.2
11 moderate citations Oregon average: 32.1
0 minor citations Oregon average: 0.2
Citations history (last 3 years)
Infection Control moderate citation Jun 27, 2025
Corrected
Infection Control moderate citation Mar 07, 2024
Corrected
Nursing Services moderate citation Mar 07, 2024
Corrected
Nursing Services moderate citation Feb 10, 2023
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 210
Employees 205
Contractors 5
Staff to resident ratio 3.62 : 1
24% more staff per resident than Oregon average
Oregon average ratio: 2.93 : 1 Oregon average ratio: 2.93 : 1See full Oregon ranking
Avg staff/day 46
Average shift 7.9 hours
0% compared with Oregon average
Oregon average: 7.8 hours Oregon average shift: 7.8 hoursSee full Oregon ranking
Total staff hours (quarter) 33,252

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 41 RN Staff are full-time employees. No contractors work on this role. 41
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 15 LPN Staff are full-time employees. No contractors work on this role. 15
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 75 CNA Staff are full-time employees. No contractors work on this role. 75
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.3%

89 contractor hours this quarter

Occupational Therapy Assistant: 3 Medical Director: 2

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant7507511,76092100%7.8
Registered Nurse410416,84192100%8.7
Licensed Practical Nurse150152,80092100%8.7
Medication Aide/Technician8081,97592100%9.2
Speech Language Pathologist100101,3607986%6.5
Physical Therapy Assistant9091,2698896%7
Respiratory Therapy Technician110111,1028795%7.4
Nurse Aide in Training100109708087%8
Physical Therapy Aide3038914347%7.1
Qualified Social Worker4048786470%7.9
Administrator3036325863%7.9
Clinical Nurse Specialist3035385155%7.2
Mental Health Service Worker2025306773%7.9
Nurse Practitioner2024886166%8
Dental Services Staff2024746166%7.8
Dietitian2023564650%7.7
Occupational Therapy Aide4042654953%5.4
Occupational Therapy Assistant0334989%6.1
Medical Director022401011%4
Other Dietary Services Staff1013544%8.8
75 Certified Nursing Assistant
% of Days 100%
41 Registered Nurse
% of Days 100%
15 Licensed Practical Nurse
% of Days 100%
8 Medication Aide/Technician
% of Days 100%
View All Staffing Data in Bend

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.9
6% better than Oregon average

Oregon average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 17.7
16% better than Oregon average

Oregon average: 21.1

Long-stay resident measures
Significantly above average Oregon avg: 3.4 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 16.2%
In line with Oregon average

Oregon average: 16.3%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 16.6%
33% better than Oregon average

Oregon average: 24.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 20.2%
11% better than Oregon average

Oregon average: 22.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.0%
100% better than Oregon average

Oregon average: 2.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 9.3%
34% worse than Oregon average

Oregon average: 6.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.1%
In line with Oregon average

Oregon average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.1%
36% worse than Oregon average

Oregon average: 5.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 8.7%
88% worse than Oregon average

Oregon average: 4.6%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 6.8%
48% better than Oregon average

Oregon average: 13.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Oregon average

Oregon average: 95.7%

Short-stay resident measures
Above average Oregon avg: 3.2 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 86.1%
In line with Oregon average

Oregon average: 86.2%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.7%
61% better than Oregon average

Oregon average: 1.8%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 77.0%
5% worse than Oregon average

Oregon average: 81.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 21.2%
In line with Oregon average

Oregon average: 21.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 16.5%
9% worse than Oregon average

Oregon average: 15.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.1%
36% worse than Oregon average

Oregon average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 63.0%
17% better than Oregon average

Oregon average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 77.7%
54% better than Oregon average

Oregon average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

51% of new residents, usually for short-term rehab.

Typical stay 21 days

Private pay

46% of new residents, often for short stays.

Typical stay 22 days

Medicaid

3% of new residents, often for long-term daily care.

Typical stay 7 - 8 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 58
Medicare
49
84.5% of residents
Medicaid
8
13.8% of residents
Private pay or other
1
1.7% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$11.9M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$305.2K
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$11.9M Rank #26 / 64Net patient revenue — State benchmarkedThis home is ranked 26th out of 64 homes we track in Oregon. Shows this facility's net patient revenue compared to the Oregon average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$305.2K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$110.6K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #36 / 64Payroll costs — State benchmarkedThis home is ranked 36th out of 64 homes we track in Oregon. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Oregon average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$4.9M 41.1% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #60 / 64Payroll % of net patient revenue — State benchmarkedThis home is ranked 60th out of 64 homes we track in Oregon. Shows payroll as a percentage of net patient revenue versus the Oregon average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$6.7M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$11.6M
How we calculate these figures

This home is administered by Heather Jeffers.

This home is owned by Stanley Flemming

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 385253

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (51% of admissions), and a typical Medicare stay runs around 21 days.

Admissions
666 total

Coverage residents most often arrive under.

Medicare 51%
Private pay 46%
Medicaid 3%
Discharges
653 total

Coverage residents most often leave under.

Medicare 41%
Private pay 52%
Medicaid 6%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Bend Transitional Care

Address 3.3 miles from city center Info Estimated distance in miles from Bend's city center to Bend Transitional Care's address, calculated via Google Maps.

Calculate Travel Distance to Bend Transitional Care

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Address

Compare Nursing Homes around Bend

Info below is compiled from CMS reports & the OR Dept. of Human Services (ODHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level D or higher — meaning actual harm occurred or residents were placed in immediate jeopardy. Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Oregon average is: 49.5% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Bend Transitional Care
NH
AL
IL
MC
RC
SNF
Bend (Mountain View)
60
Facility 60
OR AVG 67
Rank #180 / 350
92.8%
Facility 92.8%
OR AVG 73.3
Rank #6 / 69
+27%
4.46
Facility 4.46
OR AVG 5.24
Rank #73 / 83
 +112%-15%
$0
Facility $0
OR AVG $62.3k
Rank #1 / 84
11
Facility 11
OR AVG 34.0
Rank #4 / 78
3.7
Facility 3.7
OR AVG 6.9
Rank #8 / 78
-56-
70
Facility 70
OR AVG 56
Rank #157 / 462
Stanley Flemming
$11.9MFiscal year ending 12/2023
Facility $11.9MFiscal year ending 12/2023
OR AVG $11.5M
Rank #26 / 64
$4.9MFiscal year ending 12/2023
Facility $4.9MFiscal year ending 12/2023
OR AVG $5.7M
Rank #36 / 64
41.1%Fiscal year ending 12/2023
Facility 41.1%Fiscal year ending 12/2023
OR AVG 49.5%
Rank #60 / 64
385253
Regency Care of Central Oregon
NH
AL
IL
MC
RC
SNF
Bend (Southern Crossing)
46
Facility 46
OR AVG 67
Rank #251 / 350
70.2%
Facility 70.2%
OR AVG 73.3
Rank #43 / 69
-4%
5.66
Facility 5.66
OR AVG 5.24
Rank #14 / 83
 +4%+8%
$0
Facility $0
OR AVG $62.3k
Rank #1 / 84
21
Facility 21
OR AVG 34.0
Rank #22 / 78
7.0
Facility 7.0
OR AVG 6.9
Rank #47 / 78
-32-
80
Facility 80
OR AVG 56
Rank #87 / 462
Martha Jenness
$7.4MFiscal year ending 12/2023
Facility $7.4MFiscal year ending 12/2023
OR AVG $11.5M
Rank #56 / 64
$2.9MFiscal year ending 12/2023
Facility $2.9MFiscal year ending 12/2023
OR AVG $5.7M
Rank #63 / 64
38.8%Fiscal year ending 12/2023
Facility 38.8%Fiscal year ending 12/2023
OR AVG 49.5%
Rank #63 / 64
385282
Pilot Butte Rehabilitation Center
NH
RC
SNF
Bend (Mountain View)
74
Facility 74
OR AVG 67
Rank #128 / 350
52.3%
Facility 52.3%
OR AVG 73.3
Rank #62 / 69
-29%
4.37
Facility 4.37
OR AVG 5.24
Rank #78 / 83
 -26%-17%
$8.8k
Facility $8.8k
OR AVG $62.3k
Rank #48 / 84
45
Facility 45
OR AVG 34.0
Rank #54 / 78
9.0
Facility 9.0
OR AVG 6.9
Rank #61 / 78
239A+
53
Facility 53
OR AVG 56
Rank #265 / 462
Bd Bend II, LLC
$7.5MFiscal year ending 12/2023
Facility $7.5MFiscal year ending 12/2023
OR AVG $11.5M
Rank #54 / 64
$4.0MFiscal year ending 12/2023
Facility $4.0MFiscal year ending 12/2023
OR AVG $5.7M
Rank #47 / 64
53.6%Fiscal year ending 12/2023
Facility 53.6%Fiscal year ending 12/2023
OR AVG 49.5%
Rank #9 / 64
385138
Nursing Home Explorer

Financial Assistance for
Nursing Home in Oregon

Bend Transitional Care is located in Bend, Oregon.
Here are the financial assistance programs available to residents in Oregon.

Get Financial aid guidance

Oregon Project Independence (OPI)

OPI

Age 60+
General Oregon resident, at risk of nursing home but not Medicaid-eligible.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
OR

Cost-sharing required; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Oregon Medicaid Community-Based Care

OR Medicaid CBC

Age 65+ or disabled
General Oregon resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
OR

High demand in urban areas (e.g., Portland).

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Program of All-Inclusive Care for the Elderly (PACE)

Oregon PACE (e.g., Providence ElderPlace)

Age 55+
General OR resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
OR

Available in 11 counties (e.g., Multnomah, Washington); Providence ElderPlace dominant provider.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Oregon Medicare Savings Program

Age 65+ or disabled
General OR resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
OR

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Oregon Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; OR resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
OR

15 regions; rural priority; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Oregon VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General OR resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
OR

High veteran demand; Oregon Veterans’ Homes option.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Senior Property Tax Deferral Program

Oregon Property Tax Deferral for Disabled and Senior Citizens

Age 62+
General OR resident, homeowner 5+ years, low-income.
Income Limits (2025) ~$58,000/year household, adjusted annually
Asset Limits Home value < county median; equity > 15%.
OR

Deferred taxes accrue 6% interest; repaid upon sale/death.

Benefits
Tax deferral (~$1,000-$3,000/year avg., varies by county)

Elderly Nutrition Program (ENP)

Oregon Elderly Nutrition Program

Age 60+
General OR resident (or spouse of any age); no income limit.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
OR

Includes Meals on Wheels; prioritizes homebound/low-income.

Benefits
Home-delivered or congregate meals (~$5-$7/meal value, 5 meals/week avg.)

Frequently Asked Questions about Bend Transitional Care

What neighborhood is Bend Transitional Care in?

Bend Transitional Care is in the Mountain View neighborhood of Bend.

Who is the owner of Bend Transitional Care?

Bend Transitional Care is legally operated by Ohana Harmony House, LLC, and administered by Heather Jeffers.

Is Bend Transitional Care in a walkable area?

Bend Transitional Care has a walk score of 70. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Bend Transitional Care?

Bend Transitional Care's occupancy is 93%.

How long has Bend Transitional Care been in business?

Bend Transitional Care has been operating for approximately 16 years, based on available licensing and registration records.

Are pets allowed at Bend Transitional Care?

No, Bend Transitional Care has a no-pet policy.

What is the best email address for Bend Transitional Care?

The team at Bend Transitional Care can be reached at hjeffers@avamere.com.

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