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Princess Lodge
Nursing Home & Assisted Living · Campbell, CA
Princess Lodge, nursing home in Campbell, CA — Log cabin-style building with red roof and mountains YouTube Video

Princess Lodge

Nursing Home & Assisted Living · Campbell, CA
552 West Hacienda Avenue, Campbell, CA 95008 View map Calculator: See prices in your area
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Overview of Princess Lodge

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Owned and operated by James and Judith Morales, Princess Lodge is a 30-bed assisted living and memory care community licensed since 2002 at 552 West Hacienda Avenue in Campbell, California. With Judith Perez Morales serving as administrator, the community serves residents in Santa Clara County with assisted living, memory care, and respite care.

The inspection record is above California’s average. Since 2023, Princess Lodge has totaled 10 citations, at the California average, with 3 complaints compared to a 14 state average, and just 3 complaint visits against a California average of 13. Citations per routine inspection run 1.1 versus a 3.3 state average. No serious citations exist. The latest inspection was February 2026.

Dining has full-service breakfast and lunch with custom-made meals. The community is wheelchair-accessible and located 0.7 miles from Campbell’s city center in a very walkable South Bay neighborhood. Volunteer programs are also active on-site

For older adults who seek assisted living or memory care in a smaller, family-operated community in Campbell, Princess Lodge is suitable. It’s where a 23-year operating history and a low complaint record define the care environment.

Facility Direct Line (408) 379-9331
Facility Direct Line (408) 379-9331
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Bed community size
30-bed community Rank #1267 / 1657Bed count — State benchmarkedThis home is ranked 1267th out of 1657 homes in California. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
24 years in operation Rank #262 / 1487Years in operation — State benchmarkedThis home is ranked 262nd out of 1487 homes in California. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 74 / 100 Rank #598 / 2092Walk Score — State benchmarkedThis home is ranked 598th out of 2092 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
60%
Rank #1218 / 1537Occupancy rate — State benchmarkedThis home is ranked 1218th out of 1537 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1537. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the California average: 72.8%
Occupied beds
18 / 30
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceFebruary 28, 2002
CountySanta Clara

Ownership & Operating Entity

Princess Lodge is legally operated by Morales,James & Judith, and administered by Judith Perez Morales.

Owner NameJames & Judith Morales

Safety & Compliance

Wheelchair Accessible

Amenities & Lifestyle

Volunteer Program
Touring HoursMonday – Friday: 7:30am – 5:30pm Pacific; Saturday: 8 am – 5 pm Pacific

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Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2023 · 3 years of data 10 citations 3 complaints 9 total visits 3 complaint visits 4 official inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.

2 points above the California average for assisted living residences (81/100)

Rank #765 / 1401 in California Inspection Score — State benchmarked This home is ranked 765th out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 83 out of 100. Letter grade B. 2 points above the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. California state average
Overall vs. CA average 0 Worse No metrics in this bucket. 3 At Avg Metrics at California average:
• Total citations (at CA avg)
• Citations per year (at CA avg)
• Official inspections (at CA avg) 6 Better Metrics better than California average:
• Citations per inspection (67% below)
• Total visits (44% below)
• Complaint visits (77% below)
• Other visits (71% below)
• Total complaints (79% below)
• Complaints per year (79% below)
Latest Inspection February 19, 2026

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 1010 This facility has total citations in line with the California average (10 vs. CA avg 10).— At avg
Citations per year Info Average citations per year since 2023. 3.33.3 This facility has citations per year in line with the California average (3.3 vs. CA avg 3.3).— At avg
Citations per inspection Info Average citations per inspection. 1.13.3 This facility has 67% fewer citations per inspection than a typical California assisted living residence (1.1 vs. CA avg 3.3).↓ 67% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 916 This facility has 44% fewer total visits than a typical California assisted living residence (9 vs. CA avg 16).↓ 44% better
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 313 This facility has 77% fewer complaint visits than a typical California assisted living residence (3 vs. CA avg 13).↓ 77% better Rank #441 / 1397 Complaint visits — State benchmarked This home is ranked 441st out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 27 This facility has 71% fewer other visits than a typical California assisted living residence (2 vs. CA avg 7).↓ 71% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 44 This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityCA Averagevs. CA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 314 This facility has 79% fewer total complaints than a typical California assisted living residence (3 vs. CA avg 14).↓ 79% better
Complaints per year Info Average complaints per year since 2023. 14.7 This facility has 79% fewer complaints per year than a typical California assisted living residence (1 vs. CA avg 4.7).↓ 79% better
Show Inspection Reports

Places of interest near Princess Lodge

Address 0.7 miles from city center Info Estimated distance in miles from Campbell's city center to Princess Lodge's address, calculated via Google Maps.

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Frequently Asked Questions about Princess Lodge

Who is the owner of Princess Lodge?

Princess Lodge is legally operated by Morales,James & Judith, and administered by Judith Perez Morales.

Is Princess Lodge in a walkable area?

Princess Lodge has a walk score of 74. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Princess Lodge?

Princess Lodge's occupancy is 60%.

Who is the administrator of Princess Lodge?

Judith Perez Morales is the administrator of Princess Lodge.

How many beds does Princess Lodge have?

Princess Lodge has 30 beds.

Has Princess Lodge had any recent citations?

Princess Lodge has had 10 recently reported citations.

Are there photos of Princess Lodge?

Yes — there is 1 photo of Princess Lodge in the photo gallery on this page.

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