Putnam Center

CMS overall rating

300 Seville Road, Hurricane, WV 25526 View map

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Putnam Center accepts Medicaid, Medicare, and private pay.

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Putnam Center accepts Medicaid, Medicare, and private pay.

Overview of Putnam Center

Putnam Center is a skilled nursing facility in Hurricane, Putnam County, West Virginia, offering skilled nursing and memory care services. Administrator Julie Bishop operates the 120-bed facility, which accepts Medicaid, Medicare, and private pay.

The facility’s inspection history is one of the most important factors for families evaluating placement. Over the past seven years, deficiencies have averaged about 89% above the West Virginia benchmarks, with recurring findings in resident care, infection control, and medication management.

The May 2025 annual survey identified 16 deficiencies, including infection control lapses, medication administration failures, hydration concerns, dignity violations, and incomplete care planning. A follow-up review in June 2025 identified zero additional deficiencies after plans of correction were accepted, suggesting the facility responds to corrective processes. Several complaints have been substantiated over the period, involving dignity failures, gaps in fall prevention care plans, and related resident care issues. No Immediate Jeopardy findings appear in the seven-year record.

CMS rates the facility 1 star overall. Nurse staffing averages 2 hours and 42 minutes per resident daily, which is roughly 58% below the West Virginia average and near the lower end of the state’s skilled nursing facilities. Staffing performance is the primary factor behind the facility’s overall CMS rating.

The facility’s occupancy rate is 95%, with 114 of 120 beds occupied. It’s above West Virginia’s average of 89.9%, reflecting consistent local demand for skilled nursing placement in the county.

Putnam Center suits residents seeking Medicaid- or Medicare-supported skilled nursing or long-term care in Putnam County, including those with memory care needs.

Facility Direct Line (304) 757-6805 tourism@putnamtourism.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to West Virginia state averages

Total nursing care / resident

2h 42m per day

This facility West Virginia avg (3h 37m per day)

vs West Virginia avg

-25%

6 of 6 metrics below state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	35m per day	▼ 16% State avg: 42m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	48m per day	▼ 13% State avg: 55m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	1h 35m per day	▼ 24% State avg: 2h 4m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 28m per day	▼ 23% State avg: 3h 11m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	2m per day	▼ 21% State avg: 3m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	16m per day	▼ 32% State avg: 23m per day · National avg: 28m per day

Capacity and availability

126 days

120-bed community

A larger shared setting that may offer more common spaces and organized community services.

1 year in operation

A newer community that may feature more recent facilities and programs.

Walk Score: 65 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate

95%

Higher than the West Virginia average: 89.9%

Occupied beds

114 / 120

Average occupied beds in West Virginia homes 77 beds

Facility TypeNursing Home (nh)

StatusActive

IssuanceMarch 10, 2025

CountyPutnam

License Number91

CMS Certification Number515070

Putnam Center is legally operated by Putnam Center, and administered by Julie Bishop.

Owner NamePutnam Center

Fax(304) 757-3803

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. WV average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	WV Average	vs. WV Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	441	249	This facility has 77% more total deficiencies than a typical West Virginia nursing home (441 vs. WV avg 249).↑ 77% worse
Deficiencies per inspection Average deficiencies per inspection.	31.5	14.6	This facility has 116% more deficiencies per inspection than a typical West Virginia nursing home (31.5 vs. WV avg 14.6).↑ 116% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	WV Average	vs. WV Avg
Total inspections Combined count of all inspections conducted at this facility.	14	17	This facility has had 18% fewer total inspections than the West Virginia average (14 vs. WV avg 17). More inspections can mean more regulatory scrutiny rather than worse care.↓ 18% fewer

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The June 8, 2025 annual inspection found the facility in substantial compliance with no deficiencies cited and accepted plans of correction without onsite revisit.
The May 6, 2025 annual inspection cited 16 deficiencies including infection control lapses, medication errors, hydration issues, dignity violations, and failure to provide routine dental services.
The January 22, 2025 complaint investigation substantiated failure to revise fall prevention care plans for three residents and update food restrictions for one resident, with corrective actions implemented.

Show Inspection Reports

Inspections since 2023

Total health inspections 8

State average 4.8

Last Health inspection on Oct 2025

Total health citations

State average 43.1

Citations per inspection

9.12

State average 9.25

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

51 of 73 citations resulted from standard inspections; 19 of 73 resulted from complaint investigations; and 3 of 73 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)

Critical health citations

150% worse than State average

State average: 0.8

Serious health citations

100% better than State average

State average: 0.5

2 critical citations State average: 0.8

0 serious citations State average: 0.5

71 moderate citations State average: 41.5

0 minor citations State average: 0.3

Citations history (last 3 years)

Abuse/Neglect moderate citation Oct 30, 2025

Corrected

Abuse/Neglect moderate citation Oct 30, 2025

Corrected

Infection Control moderate citation Oct 30, 2025

Corrected

Pharmacy moderate citation Oct 30, 2025

Corrected

Total staff 141

Employees 134

Contractors 7

Staff to resident ratio 1.25 : 1

16% fewer staff per resident than West Virginia average

Avg staff/day 50

Average shift 8.6 hours

0% compared with West Virginia average

Total staff hours (quarter) 39,442

Nursing staff breakdown

9.1 hours

9.9 hours

9 hours

Contractor staffing

517 contractor hours this quarter

Occupational Therapy Aide: 4 Occupational Therapy Assistant: 2 Medical Director: 1

Staff by category


Certified Nursing Assistant	54	0	54	15,678	92	100%	9
Licensed Practical Nurse	24	0	24	8,594	92	100%	9.9
Registered Nurse	14	0	14	4,588	92	100%	9.1
Other Dietary Services Staff	4	0	4	2,150	92	100%	7.5
Nurse Aide in Training	7	0	7	1,280	70	76%	9.1
Clinical Nurse Specialist	3	0	3	1,152	65	71%	8
Speech Language Pathologist	5	0	5	1,023	70	76%	7.7
Physical Therapy Aide	3	0	3	866	68	74%	6.7
Mental Health Service Worker	3	0	3	648	54	59%	8
Other Social Services Staff	1	0	1	572	66	72%	8.7
Nurse Practitioner	2	0	2	556	64	70%	8
Qualified Social Worker	5	0	5	539	66	72%	6.8
Administrator	1	0	1	488	61	66%	8
Respiratory Therapy Technician	5	0	5	425	65	71%	6
Physical Therapy Assistant	3	0	3	366	61	66%	5.9
Occupational Therapy Aide	0	4	4	354	47	51%	5.6
Medical Director	0	1	1	100	89	97%	1.1
Occupational Therapy Assistant	0	2	2	63	50	54%	1.2

54 Certified Nursing Assistant

% of Days 100%

24 Licensed Practical Nurse

% of Days 100%

14 Registered Nurse

% of Days 100%

4 Other Dietary Services Staff

% of Days 100%

7 Nurse Aide in Training

% of Days 76%

3 Clinical Nurse Specialist

% of Days 71%

5 Speech Language Pathologist

% of Days 76%

3 Physical Therapy Aide

% of Days 74%

3 Mental Health Service Worker

% of Days 59%

1 Other Social Services Staff

% of Days 72%

2 Nurse Practitioner

% of Days 70%

5 Qualified Social Worker

% of Days 72%

1 Administrator

% of Days 66%

5 Respiratory Therapy Technician

% of Days 71%

3 Physical Therapy Assistant

% of Days 66%

4 Occupational Therapy Aide

% of Days 51%

1 Medical Director

% of Days 97%

2 Occupational Therapy Assistant

% of Days 54%

View All Staffing Data

Total fines amount $40K

27% lower than West Virginia average

West Virginia average: $54K

Number of fines 1

35% fewer fines than West Virginia average

West Virginia average: 1.5

Payment Denials 0

100% fewer payment denials than West Virginia average

West Virginia average: 0.0

Fines amount comparison

This facility $40K

West Virginia average $54K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 10.0

12% better than West Virginia average

West Virginia average: 11.3

Functional decline score 18.0

15% better than West Virginia average

West Virginia average: 21.1

Long-stay resident measures

Significantly above average West Virginia avg: 3.2

Need for Help with Daily Activities Increased 12.6%

33% better than West Virginia average

West Virginia average: 18.9%

Walking Ability Worsened 19.2%

12% better than West Virginia average

West Virginia average: 21.8%

Low Risk Residents with Bowel/Bladder Incontinence 22.2%

In line with West Virginia average

West Virginia average: 22.6%

Falls with Major Injury 3.6%

21% better than West Virginia average

West Virginia average: 4.5%

High Risk Residents with Pressure Ulcers 9.5%

92% worse than West Virginia average

West Virginia average: 4.9%

Urinary Tract Infection 2.8%

45% worse than West Virginia average

West Virginia average: 2.0%

Lost Too Much Weight 5.0%

24% better than West Virginia average

West Virginia average: 6.6%

Depressive Symptoms 5.9%

In line with West Virginia average

West Virginia average: 6.1%

Antipsychotic Use 11.1%

16% better than West Virginia average

West Virginia average: 13.2%

Pneumococcal Vaccine 98.2%

In line with West Virginia average

West Virginia average: 96.8%

Influenza Vaccine 98.2%

In line with West Virginia average

West Virginia average: 97.6%

Hospitalizations per 1,000 days 1.26

32% better than West Virginia average

West Virginia average: 1.86

ED visits per 1,000 days 1.10

43% better than West Virginia average

West Virginia average: 1.92

Short-stay resident measures

Below average West Virginia avg: 2.0

Pneumococcal Vaccine 70.7%

10% worse than West Virginia average

West Virginia average: 78.6%

Antipsychotic medication increase 1.3%

22% worse than West Virginia average

West Virginia average: 1.0%

Influenza Vaccine 77.8%

In line with West Virginia average

West Virginia average: 79.4%

Re-hospitalized after SNF stay 27.0%

17% worse than West Virginia average

West Virginia average: 23.0%

Emergency department visits 6.0%

52% better than West Virginia average

West Virginia average: 12.4%

Falls with major injury 1.0%

31% worse than West Virginia average

West Virginia average: 0.8%

Ability to care for self at discharge 31.3%

42% worse than West Virginia average

West Virginia average: 53.7%

Successful return to home or community 44.2%

13% worse than West Virginia average

West Virginia average: 50.6%

Breakdown by payment type

Medicare

32% of new residents, usually for short-term rehab.

Typical stay 27 days

Private pay

54% of new residents, often for short stays.

Typical stay 18 days

Medicaid

13% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Total residents 113

Medicare

3.5% of residents

Medicaid

100

88.5% of residents

Private pay or other

8% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Putnam Center from 2011–2024, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 06/2024.

Occupancy Rate 96.2% ↓ 0.1pp vs 2023

Net Patient Income $3.5M ↑ ~$144.2K vs 2023

Payroll Costs $5.6M ↑ ~$223.5K vs 2023

Operating Margin 23.1% ↑ 0.8pp vs 2023

Metric	2011	2012	2013	2014	2016	2017	2018	2019	2020	2021	2022	2023	2024
Occupancy %	97.0%	97.5%	95.9%	96.8%	96.6%	97.5%	96.9%	97.9%	97.8%	91.8%	97.9%	96.3%	96.2%
Beds	120	120	120	120	120	120	120	120	120	120	120	120	120
Net Income	$2,527,238	$2,025,201	-$6,832	$420,912	-$661,084	-$399,470	-$2,104,610	-$3,457,650	$1,375,207	$820,676	$1,982,612	$3,400,426	$3,544,968
Gross Revenue	$12,537,412	$12,971,920	$15,843,651	$14,245,953	$15,953,536	$16,718,238	$18,325,055	$18,427,944	$19,223,176	$17,273,669	$18,932,780	$19,419,464	$20,208,400
Operating Expenses	$9,432,578	$9,639,996	$11,804,411	$11,950,020	$14,294,863	$13,878,776	$15,638,803	$16,877,289	$12,815,142	$12,413,182	$12,530,871	$11,864,317	$11,825,832
Net Patient Income	$2,490,682	$1,993,822	-$19,468	$409,407	-$672,237	-$408,615	-$2,114,113	-$3,467,154	$1,368,781	$820,331	$1,982,627	$3,400,061	$3,544,283
Net Patient Revenue	$11,923,260	$11,633,818	$11,784,943	$12,359,427	$13,622,626	$13,470,161	$13,524,690	$13,410,135	$14,183,923	$13,233,513	$14,513,498	$15,264,378	$15,370,115
Payroll Costs	$4,220,172	$4,013,001	$4,174,139	$4,354,913	$4,560,334	$4,284,064	$3,984,418	$4,102,580	$4,325,403	$4,342,152	$5,464,014	$5,393,447	$5,616,911
Operating Margin %	20.9%	17.1%	-0.2%	3.3%	-4.9%	-3.0%	-15.6%	-25.9%	9.7%	6.2%	13.7%	22.3%	23.1%
Medicare %	22.5%	21.0%	14.8%	15.2%	14.7%	12.1%	11.3%	8.8%	10.8%	11.3%	6.2%	8.8%	6.7%
Medicaid %	66.6%	62.7%	74.3%	75.4%	77.1%	82.6%	80.8%	84.7%	84.7%	83.9%	89.4%	83.8%	85.4%
Private %	10.9%	16.3%	11.0%	9.4%	8.2%	5.3%	7.9%	6.5%	4.5%	4.8%	4.5%	7.4%	7.9%
Net Patient Revenue/Day	$281	$272	$281	$291	$321	$315	$319	$313	$330	$329	$339	$362	$364
Cost/Day	$222	$225	$281	$282	$337	$325	$369	$394	$298	$309	$292	$281	$280
Avg Length of Stay	126.8 days	133.8 days	134.1 days	141.4 days	132.2 days	160.5 days	139.6 days	181.0 days	192.7 days	157.6 days	203.2 days	130.1 days	126.5 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Net patient revenue

$15.4M

Net patient income

$3.5M

For-profit Corporation

Net patient revenue

$15.4M

Net patient income

$3.5M

Other income

$685

Payroll costs

$5.6M 36.5% of net patient revenue

Other operating costs

$6.2M

Total costs

$11.8M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (54% of admissions), and a typical private pay stay runs around 18 days.

Coverage residents most often arrive under.

Medicare 32%

Private pay 54%

Medicaid 13%

Coverage residents most often leave under.

Medicare 25%

Private pay 45%

Medicaid 31%

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Info below is compiled from CMS reports & the WV Dept. of Health & Human Resources, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


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Serra Village	NH AL IL SNF	Weirton (Chestnut Hill)	137 Facility 137 WV AVG 80 Rank #5 / 76	93.1% Facility 93.1% WV AVG 78.5 Rank #16 / 64	+19%	4.72 Facility 4.72 WV AVG 3.62 Rank #5 / 41	+43%	+31%	$0 Facility $0 WV AVG $52.9k Rank #1 / 43	47 Facility 47 WV AVG 43.1 Rank #25 / 43	11.8 Facility 11.8 WV AVG 9.3 Rank #31 / 43	1	128	-	31 Facility 31 WV AVG 37 Rank #49 / 89	Weirton Geriatric Center Esop	$20.2MFiscal year ending 12/2023 Facility $20.2MFiscal year ending 12/2023 WV AVG $14.1M Rank #8 / 41	$12.6MFiscal year ending 12/2023 Facility $12.6MFiscal year ending 12/2023 WV AVG $3.9M Rank #1 / 41	62.7%Fiscal year ending 12/2023 Facility 62.7%Fiscal year ending 12/2023 WV AVG 30.3% Rank #4 / 41	515037
Valley Center	NH HOS PC RC SNF	South Charleston (Rock Lake Village)	119 Facility 119 WV AVG 80 Rank #16 / 76	-	-	2.94 Facility 2.94 WV AVG 3.62 Rank #32 / 41	-11%	-19%	$0 Facility $0 WV AVG $52.9k Rank #1 / 43	58 Facility 58 WV AVG 43.1 Rank #32 / 43	6.4 Facility 6.4 WV AVG 9.3 Rank #7 / 43	-	122	-	5 Facility 5 WV AVG 37 Rank #82 / 89	1539 Country Club Road Operations, LLC	$19.7MFiscal year ending 06/2024 Facility $19.7MFiscal year ending 06/2024 WV AVG $14.1M Rank #4 / 41	$7.4MFiscal year ending 06/2024 Facility $7.4MFiscal year ending 06/2024 WV AVG $3.9M Rank #8 / 41	37.4%Fiscal year ending 06/2024 Facility 37.4%Fiscal year ending 06/2024 WV AVG 30.3% Rank #28 / 41	515169
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Putnam Center	NH	Hurricane	120 Facility 120 WV AVG 80 Rank #10 / 76	95.0% Facility 95.0% WV AVG 78.5 Rank #11 / 64	+21%	2.70 Facility 2.70 WV AVG 3.62 Rank #40 / 41	+4%	-25%	$0 Facility $0 WV AVG $52.9k Rank #1 / 43	73 Facility 73 WV AVG 43.1 Rank #37 / 43	9.1 Facility 9.1 WV AVG 9.3 Rank #22 / 43	2	114	-	65 Facility 65 WV AVG 37 Rank #14 / 89	Putnam Center	$15.4MFiscal year ending 06/2024 Facility $15.4MFiscal year ending 06/2024 WV AVG $14.1M Rank #10 / 41	$5.6MFiscal year ending 06/2024 Facility $5.6MFiscal year ending 06/2024 WV AVG $3.9M Rank #15 / 41	36.5%Fiscal year ending 06/2024 Facility 36.5%Fiscal year ending 06/2024 WV AVG 30.3% Rank #32 / 41	515070

Nursing Home Explorer

Is Putnam Center in a walkable area?

Putnam Center has a walk score of 65. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Putnam Center?

According to WV state health department records, Putnam Center's license number is 91.

What is the occupancy rate at Putnam Center?

Putnam Center's occupancy is 95%.

How long has Putnam Center been in business?

Putnam Center has been operating for approximately 1 year, based on available licensing and registration records.

Are pets allowed at Putnam Center?

No, Putnam Center has a no-pet policy.

Does Putnam Center operate as a for-profit or non-profit?

Putnam Center is registered as a for-profit in WV.

Who is the administrator of Putnam Center?

Julie Bishop is the administrator of Putnam Center.

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Putnam Center

Overview of Putnam Center

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Contact Information

Contact Putnam Center

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

54 Certified Nursing Assistant

24 Licensed Practical Nurse

14 Registered Nurse

4 Other Dietary Services Staff

7 Nurse Aide in Training

3 Clinical Nurse Specialist

5 Speech Language Pathologist

3 Physical Therapy Aide

3 Mental Health Service Worker

1 Other Social Services Staff

2 Nurse Practitioner

5 Qualified Social Worker

1 Administrator

5 Respiratory Therapy Technician

3 Physical Therapy Assistant

4 Occupational Therapy Aide

1 Medical Director

2 Occupational Therapy Assistant

Penalties and fines

Fines amount comparison

Fines amount comparison

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

Places of interest near Putnam Center

Calculate Travel Distance to Putnam Center

Compare Nursing Homes around the area

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