Overview of Quail Summit

Quail Summit is a 55-bed Enriched Housing Program at 5102 Parrish Street Extension in Canandaigua, New York 14424, in Ontario County. Licensed as an Enriched Housing Program with license number 530-S-001, expiration date is not specified, the facility is owned by Quail Summit, Inc., a not-for-profit organization. The administrator is not named. The community operates three named residential neighborhoods as a continuum of care: The Estates provides independent living in 58 apartments ranging from 683 to 1,007 square feet; The Harbor offers enriched living with 28 apartments and activities of daily living support; The Village is a secured memory care neighborhood with three daily meals and snacks, all-day dining, weekly housekeeping and laundry, 24-hour staffing, emergency call systems, activities of daily living and medication assistance, and personalized service planning.

Short-term and respite stays are available across all three neighborhoods through the Grateful Stays trial program, allowing prospective residents to sample the community before committing to residency. Physicians and a nurse practitioner from UR Medicine Geriatrics Group provide on-site geriatric primary care; independent residents have 24-hour access to an on-call provider. UR Thompson Hospital is located nearby. Confirmed amenities include fresh meals prepared on site, transportation services, free Wi-Fi, and daily activities. The facility’s listing does not address pet policy; a third-party source indicates pets are allowed, requiring direct verification with the community.

The New York State Department of Health, Office of Aging and Long Term Care, has conducted four inspections, all with citations, against a state average of nine with five carrying citations. Fourteen total deficiencies have been recorded against a state average of 22. The most recent inspection on April 24, 2025, a complaint investigation, identified three deficiencies related to admission and retention standards, resident protections, and resident services; a plan of correction was approved. Seven complaints are on record at a rate of 12.7 per 100 occupied beds against a state average of 49.9; complaint investigations were unsubstantiated. No enforcement actions are on file.

Quail Summit is suited for individuals seeking independent living, enriched living, or memory care in a not-for-profit continuing care model in Canandaigua. Families should ask about the Grateful Stays trial program, the transition protocols between the three neighborhoods as care needs change, and current pet policy before making a placement decision.

(585) 396-1010
Bed community size
55-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 85 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

License Details

Facility TypeEnriched Housing Program
StatusActive
CountyOntario
License Number530-S-001

Ownership & Operating Entity

Owner NameQuail Summit, Inc.

Therapy & Rehabilitation

1 service
Respite Care

Amenities & Lifestyle

Fresh And Healthy Meals
Transportation Services
Free Wifi
Specific ProgramsThe Estates, The Harbor, The Village, Short-Term Stays

Dining & Nutrition

Food DescriptionFresh and healthy meals prepared on site.

Contact Quail Summit

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. New York state average
Latest Inspection April 24, 2025 Complaint Investigation

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

MetricThis FacilityNY Averagevs. NY Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 49 This facility has 56% fewer total inspections than a typical New York assisted living residence (4 vs. NY avg 9). Click this badge to view the full New York ranking.↓ 56% better
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 45 This facility has 20% fewer inspections with citations than a typical New York assisted living residence (4 vs. NY avg 5). Click this badge to view the full New York ranking.↓ 20% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 100%56% This facility has 44 percentage points higher inspection citation rate than a typical New York assisted living residence (100% vs. NY avg 56%). Click this badge to view the full New York ranking.↑ 44% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

MetricThis FacilityNY Averagevs. NY Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 779 This facility has 91% fewer total complaints than a typical New York assisted living residence (7 vs. NY avg 79). Click this badge to view the full New York ranking.↓ 91% better
Complaints per year Info Average complaints per year since 2022. 1.819.8 This facility has 91% fewer complaints per year than a typical New York assisted living residence (1.8 vs. NY avg 19.8). Click this badge to view the full New York ranking.↓ 91% better
Complaints per bed Info Size-adjusted complaint rate based on occupied beds. 0.130.50 This facility has 74% fewer complaints per bed than a typical New York assisted living residence (0.13 vs. NY avg 0.5). Click this badge to view the full New York ranking.↓ 74% better
Complaint investigations Info On-site investigations triggered by complaints filed with New York regulators. 015 This facility has 100% fewer complaint investigations than a typical New York assisted living residence (0 vs. NY avg 15). Click this badge to view the full New York ranking.↓ 100% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on April 24, 2025, identified three deficiencies related to admission and retention standards, resident protections, and resident services, with a plan of correction approved. Earlier inspections showed a pattern of similar issues, particularly involving resident services and admission standards, as well as occasional citations related to operating certificates and environmental standards. Complaint investigations were unsubstantiated or not noted, and no fines, immediate jeopardy findings, or license actions were listed in the available reports. Prior deficiencies were addressed through approved correction plans, and the facility has not had enforcement actions reported. The inspection history suggests ongoing challenges in resident services and admission processes, with some consistency in addressing these areas over time.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

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Address 0.0 miles from city center Info Estimated distance in miles from Canandaigua's city center to Quail Summit's address, calculated via Google Maps.

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The information below is reported by the New York State Department of Health.

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Quail Summit
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

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AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

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Frequently Asked Questions about Quail Summit

Is Quail Summit in a walkable area?

Quail Summit has a walk score of 85. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Quail Summit?

According to NY state health department records, Quail Summit's license number is 530-S-001.

How many beds does Quail Summit have?

Quail Summit has 55 beds.

Are there photos of Quail Summit?

Yes — there are 8 photos of Quail Summit in the photo gallery on this page.

What is the address of Quail Summit?

Quail Summit is located at 5102 Parrish Street Ext.

What is the phone number of Quail Summit?

(585) 396-1010 will put you in contact with the team at Quail Summit.

What county is Quail Summit located in?

Quail Summit is in Ontario County.

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