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Residences at Creekside (Village at Robinwood)
Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Hagerstown, MD
Exterior view of a nursing care center building sign. Elderly couple interacting with young children outdoors. Single-family home with garden and American flag Interior common area decorated for the holidays. Two smiling men enjoying conversation in the common area. Elderly couple interacting with young children outdoors. Caregiver assisting resident with walker in hallway

Residences at Creekside (Village at Robinwood)

Nursing Home, Assisted Living, Independent Living, Memory Care & Skilled Nursing · Hagerstown, MD
19800 Tranquility Circle, Hagerstown, MD 21742 View map Calculator: See prices in your area
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Overview of Residences at Creekside (village at Robinwood)

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Residences at Creekside is a 90-bed senior living community at 19800 Tranquility Circle in Hagerstown, Maryland, serving Washington County. Situated within the Village at Robinwood campus, the for-profit community offers a full continuum of care, including independent living, assisted living, skilled nursing, and rehabilitation services.

The Maryland Department of Health, Office of Health Care Quality, oversees regulatory compliance for the facility. While the current source data does not list a specific deficiency history, the community maintains a citations-per-inspection rate of zero. Furthermore, federal records indicate that no civil money penalties or payment denials have been imposed by CMS within the past three years. This lack of reported enforcement actions suggests a stable regulatory standing, though families should verify the full inspection history directly with state authorities.

Nursing and professional care staff are available to support residents across the care continuum, with a particular focus on on-site rehabilitation for those requiring post-acute clinical support. Because specific data points such as staffing ratios, licensed nurse hours, and quality measures, like fall rates or pressure ulcer prevalence, are not currently reported, these represent significant information gaps. Clinical services are integrated into the larger village campus to facilitate transitions between residential and skilled nursing environments.

The community features a residential model designed for long-term stability, allowing residents to age in place as their medical needs evolve. Specific details regarding dining programs, all-inclusive utility packages, and daily social activities are not publicly listed in the current data set.

Shared community spaces and campus-wide security are standard for this level of care, but families must inquire about specific apartment square footage and safety features. Scheduled transportation and housekeeping services are common in such multi-level campuses, yet these should be confirmed during an on-site visit.

The availability of multiple care levels on a single campus provides a predictable path for long-term residency. Individuals evaluating Residences at Creekside should confirm the current license status, Medicaid acceptance, and the facility’s most recent comprehensive survey results directly with the Maryland Department of Health before making a placement decision.

Facility Direct Line (240) 420-4100
Facility Direct Line (240) 420-4100
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By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 90 Rank #148 / 684Bed count — State benchmarkedThis home is ranked 148th out of 684 homes we track in Maryland for bed count. Shows this facility's certified or reported bed count compared to other Maryland facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maryland that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. Rank #78 / 210Years in operation — State benchmarkedThis home is ranked 78th out of 210 homes we track in Maryland for years in operation. Shows how long this facility has been in operation compared to other Maryland facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maryland that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
26 years
Walk Score Info Car-dependent. Most errands require a car, with limited nearby walkable options. Rank #916 / 953Walk Score — State benchmarkedThis home is ranked 916th out of 953 homes we track in Maryland for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Maryland facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Maryland that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
4 / 100

About this community

License Details

Facility TypeAssisted Living
IssuanceAugust 1, 2000
CountyWashington

Room costs

Private Room $238 - $317 per day
Semi-Private Room $238 - $271 per day

Therapy & Rehabilitation

1 service
Rehabilitation Services

Memory & Specialized Care

1 service
Dedicated Alzheimer's Unit

Additional Policies & Features

Pets not allowed
Continuing Care Retirement Community (CCRC)

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Address 3.1 miles from city center Info Estimated distance in miles from Hagerstown's city center to Residences at Creekside (Village at Robinwood)'s address, calculated via Google Maps.

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Compare Nursing Homes around Hagerstown

Info below is compiled from CMS reports & the MD Dept. of Health (OHCQ), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. ADC (Adult Day Care): Daytime supervision, health monitoring, and social activities for seniors who live at home.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Maryland average is: 50.3% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Coffman Nursing Home ★ ★ ★ ☆ ☆
NH
ADC
AL
HOS
IL
MC
RC
SNF
Hagerstown
59
Facility 59
MD AVG 42
Rank #199 / 684
88.6%
Facility 88.6%
MD AVG 82.2%
Rank #44 / 91
+8%
5.13
Facility 5.13
MD AVG 3.77
Rank #15 / 120
 ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ☆ ☆ ☆ -12%+36%
$0
Facility $0
MD AVG $65.0k
Rank #1 / 123
45
Facility 45
MD AVG 49.9
Rank #71 / 123
11.3
Facility 11.3
MD AVG 12.8
Rank #64 / 123
-52-
33
Facility 33
MD AVG 45
Rank #597 / 953
Coffman Nursing Home Inc$4.9M*Fiscal year ending 12/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$3.8M*Fiscal year ending 12/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.79%*Fiscal year ending 12/2021These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.215352
Creekside Village ★ ☆ ☆ ☆ ☆
NH
AL
IL
MC
SNF
Hagerstown (Ravenwood Lutheran Village)
80
Facility 80
MD AVG 42
Rank #165 / 684
94.4%
Facility 94.4%
MD AVG 82.2%
Rank #16 / 91
+15%
3.24
Facility 3.24
MD AVG 3.77
Rank #87 / 120
 ★ ☆ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ +32%-14%
$117.1k
Facility $117.1k
MD AVG $65.0k
Rank #121 / 123
109
Facility 109
MD AVG 49.9
Rank #119 / 123
21.8
Facility 21.8
MD AVG 12.8
Rank #114 / 123
576-
22
Facility 22
MD AVG 45
Rank #719 / 953
Abraham Smilow
$9.9MFiscal year ending 12/2023
Facility $9.9MFiscal year ending 12/2023
MD AVG $18.4M
Rank #93 / 105
$3.0MFiscal year ending 12/2023
Facility $3.0MFiscal year ending 12/2023
MD AVG $8.4M
Rank #74 / 105
30.2%Fiscal year ending 12/2023
Facility 30.2%Fiscal year ending 12/2023
MD AVG 50.3%
Rank #70 / 105
215113
Nursing Home Explorer

Financial Assistance for
Nursing Home in Maryland

Residences at Creekside (Village at Robinwood) is located in Hagerstown, Maryland.
Here are the financial assistance programs available to residents in Maryland.

Get Financial aid guidance

Community Options Waiver

Maryland Medicaid Community Options Waiver

Age 65+ or disabled
General Maryland resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
MD

High urban demand; rural outreach efforts.

Benefits
Personal care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Senior Care Program

Maryland Senior Care

Age 65+
General Maryland resident, at risk of nursing home placement.
Income Limits ~$2,000/month individual, varies by county
Asset Limits $11,000 individual
MD

Limited funding; waitlists common in high-demand areas.

Benefits
In-home care (3-5 hours/week) Respite care (up to 10 days/year) Meals (~$6/meal) Transportation (~5 trips/month) Case management

Maryland Nursing Home Medicaid

Maryland Medical Assistance (Medicaid) Nursing Home Program

Age 65+
General Maryland resident, Medicaid-eligible, requires nursing home-level care.
Income Limits (2025) $943/month (individual); most income applied to care costs.
Asset Limits $2,500 (individual), $3,000 (couple); spousal protections up to $155,356.
MD

Home equity limit $636,000; estate recovery applies post-55.

Benefits
24/7 nursing care Meals Therapy Medications (unlimited per medical need)

Senior Assisted Living Subsidy Program

Maryland Senior Assisted Living Group Home Subsidy

Age 62+
General Maryland resident, in or moving to approved assisted living, low/moderate income.
Income Limits (2025) ~$34,000/year individual, varies by county
Asset Limits Not strict; prioritizes low-income.
MD

Not available statewide; facility must be licensed by MDH.

Benefits
Personal care Meals 24-hour supervision (up to $1,500/month subsidy typical)

Veterans Aid and Attendance (A&A) Benefit

Maryland VA Aid and Attendance

Age —
General Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maryland resident.
Income Limits (2025) Net income minus medical expenses < $1,984/month individual with A&A
Asset Limits $155,356 net worth limit
MD

High veteran population in suburban/rural areas.

Benefits
Cash benefit ($1,478-$2,471/month, varies by status) for care costs

Senior Prescription Drug Assistance Program (SPDAP)

Maryland Senior Prescription Drug Assistance Program

Age 65+
General Maryland resident (6+ months), Medicare Part D enrolled.
Income Limits (2025) $48,560/year individual, 300% FPL
Asset Limits None specified.
MD

Supplements Medicare Part D; annual enrollment required.

Benefits
Up to $40/month premium subsidy Reducing drug costs

Medicare Savings Programs (MSP)

Maryland Medicare Savings Programs

Age 65+
General Maryland resident, Medicare Part A/B enrollee.
Income Limits (2025) $2,014/month (QMB), $2,706/month (SLMB/QI, individual).
Asset Limits $9,090 (individual), $13,630 (couple).
MD

Includes QMB, SLMB, QI categories.

Benefits
Covers premiums (up to $174.70/month Part B) Co-pays Deductibles

Community Personal Assistance Services (CPAS)

Maryland Medicaid Community Personal Assistance Services

Age 65+
General Maryland resident, Medicaid-eligible, needs ADL assistance.
Income Limits (2025) $943/month (individual); spend-down available.
Asset Limits $2,500 (individual), $3,000 (couple).
MD

Consumer-directed option allows hiring family caregivers.

Benefits
Personal care (hours vary, typically 20-30/week) Chores Nurse supervision

Frequently Asked Questions about Residences at Creekside (Village at Robinwood)

Is Residences at Creekside (Village at Robinwood) in a walkable area?

Residences at Creekside (Village at Robinwood) has a walk score of 4. Car-dependent. Most errands require a car, with limited nearby walkable options.

How long has Residences at Creekside (Village at Robinwood) been in business?

Residences at Creekside (Village at Robinwood) has been operating for approximately 26 years, based on available licensing and registration records.

Are pets allowed at Residences at Creekside (Village at Robinwood)?

No, Residences at Creekside (Village at Robinwood) has a no-pet policy.

How many beds does Residences at Creekside (Village at Robinwood) have?

Residences at Creekside (Village at Robinwood) has 90 beds.

Are there photos of Residences at Creekside (Village at Robinwood)?

Yes — there are 6 photos of Residences at Creekside (Village at Robinwood) in the photo gallery on this page.

What is the address of Residences at Creekside (Village at Robinwood)?

Residences at Creekside (Village at Robinwood) is located at 19800 Tranquility Circle, Hagerstown, MD 21742.

What is the phone number of Residences at Creekside (Village at Robinwood)?

(240) 420-4100 will put you in contact with the team at Residences at Creekside (Village at Robinwood).

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