Total health inspections
5
New York average 3.6
Last Health inspection on May 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Nursing Home
Sapphire Center
A premier Rehabilitation and Nursing home care facility for the community of Queens, New York, Sapphire Center strives to provide the highest quality of care to its patients. Its range of comprehensive services is designed to meet their patients’ needs.
Located in the heart of Queens and known as one of the best nursing homes, Sapphire has a beautiful facility. It has an enhanced dining area, a backyard garden, and private rooms equipped with the right equipment to meet patients’ needs. At Sapphire, a compassionate team of diverse individuals ensures that every patient can feel at home and safe in their capable hands.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
227
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
96.4%
Residents per day (avg)
220
Occupancy rate
96.4%
Residents per day (avg)
220
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
31% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
60% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
9% of new residents, often for long-term daily care.
Typical stay
4 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$39.6M
Operating loss
-$2.0M
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$39,578,683.00
Operating loss
$-2,023,224.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$11.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$29.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$41.6M
Types of Care at Sapphire Center
Skilled Nursing
Memory Care
Health Inspection History
Inspections
Total health citations
28
Citations per inspection
5.6
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
21 of 28 citations resulted from standard inspections; 3 of 28 resulted from complaint investigations; and 4 of 28 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
3
3
1400% worse than New York averageNew York average: 0.2
Serious Health citations
0
0
100% better than New York averageNew York average: 0.2
3 critical citations
0 serious citations
24 moderate citations
1 minor citation
Citations history (last 3 years)
Infection Control moderate citation
May 06, 2025
Corrected
Resident Rights moderate citation
May 06, 2025
Corrected
Administration moderate citation
Dec 30, 2024
Corrected
Abuse/Neglect critical citation
May 09, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Queens
The information below is reported by the New York State Department of Health.
Cypress Garden Center for Nursing & Rehabilitation
+11%
-28%
+10%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
Queens (Flushing)
268
A+
96
KPRH Iv Operations, LLC (For Profit)
97.1%
$46,679,182.00
$11,528,524.00
24.7%
267.80
2.5807
-
12
-
+11%-28%+10%
Hollis Park Manor
+143%
+8%
+9%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
SNF
Nursing Homes 24/7 care needed
Queens (Jamaica)
80
-
81
IZASK, ROBERT
95.8%
$11,655,044.00
$5,350,041.00
45.9%
77
3.8595
-
12
-
+143%+8%+9%
Park Nursing Home
+12%
-11%
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
HC
Hospice Care
SNF
Nursing Homes 24/7 care needed
Queens (Rockaway Park)
196
-
80
Park House Care Center, LLC (For Profit)
88.2%
$21,342,502.00
$5,614,723.00
26.3%
187
3.1800
2
20
-
+12%-11%
0%
Little Neck Care Center
-4%
-3%
-42%
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
RC
Respite Care
Little Neck (Little Neck)
200
-
81
SCANTLEBURY, INGRID
51.2%
$25,586,278.00
$8,737,919.00
34.2%
103
3.4895
-
13
-
-4%-3%-42%
Sapphire Center
+65%
-13%
+9%
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
Queens (Flushing)
227
-
94
HERSH, DEENA
96.4%
$39,574,764.00
$11,831,312.00
29.9%
220
3.1035
1
28
3
+65%-13%+9%
Cypress Garden Center for Nursing & Rehabilitation
Type of care:
AL
SNF
Community:
Queens (Flushing)
Bed Count:
268
Operator:
KPRH Iv Operations, LLC (For Profit)
CCN:
335446
Occupancy:
97.1%
Home Revenue:
$46,679,182.00
Payroll Costs:
$11,528,524.00
Payroll %:
24.7%
Avg Residents/Day:
267.80
Overall Rating:
Adj Nurse Hours:
2.5807
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
12
RN share vs State Avg:
+11%
+11%
Staffing vs State Avg:
-28%
-28%
Occupancy vs State Avg:
+10%
+10%
Hollis Park Manor
Type of care:
AL
SNF
Community:
Queens (Jamaica)
Bed Count:
80
Operator:
IZASK, ROBERT
CCN:
335333
Occupancy:
95.8%
Home Revenue:
$11,655,044.00
Payroll Costs:
$5,350,041.00
Payroll %:
45.9%
Avg Residents/Day:
77
Overall Rating:
Adj Nurse Hours:
3.8595
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
12
RN share vs State Avg:
+143%
+143%
Staffing vs State Avg:
+8%
+8%
Occupancy vs State Avg:
+9%
+9%
Park Nursing Home
Type of care:
AL
HC
SNF
Community:
Queens (Rockaway Park)
Bed Count:
196
Operator:
Park House Care Center, LLC (For Profit)
CCN:
335093
Occupancy:
88.2%
Home Revenue:
$21,342,502.00
Payroll Costs:
$5,614,723.00
Payroll %:
26.3%
Avg Residents/Day:
187
Overall Rating:
Adj Nurse Hours:
3.1800
Health Insp Rating:
Staffing Rating:
Number of Fines:
2
Citations:
20
RN share vs State Avg:
+12%
+12%
Staffing vs State Avg:
-11%
-11%
Occupancy vs State Avg:
0%
Little Neck Care Center
Type of care:
MC
SNF
RC
Community:
Little Neck (Little Neck)
Bed Count:
200
Operator:
SCANTLEBURY, INGRID
CCN:
335434
Occupancy:
51.2%
Home Revenue:
$25,586,278.00
Payroll Costs:
$8,737,919.00
Payroll %:
34.2%
Avg Residents/Day:
103
Overall Rating:
Adj Nurse Hours:
3.4895
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
13
RN share vs State Avg:
-4%
-4%
Staffing vs State Avg:
-3%
-3%
Occupancy vs State Avg:
-42%
-42%
Sapphire Center
Type of care:
MC
SNF
Community:
Queens (Flushing)
Bed Count:
227
Operator:
HERSH, DEENA
CCN:
335133
Occupancy:
96.4%
Home Revenue:
$39,574,764.00
Payroll Costs:
$11,831,312.00
Payroll %:
29.9%
Avg Residents/Day:
220
Overall Rating:
Adj Nurse Hours:
3.1035
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
28
Severe Citations:
3
RN share vs State Avg:
+65%
+65%
Staffing vs State Avg:
-13%
-13%
Occupancy vs State Avg:
+9%
+9%Places of interest near Sapphire Center
4 miles from city center — 0.81 miles to nearest hospital (Flushing Hospital Medical Center)
35-15 Parsons Blvd, Queens, NY 11354
Calculate Travel Distance to Sapphire Center
Add your location
Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
210
Total Staff
173
Employees
37
Contractors
78,391
Total Hours (Quarter)
109
Avg Staff/Day
7.9
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 43 | 9.5 | Yes |
| Licensed Practical Nurse | 8 | 9.3 | Yes |
| Certified Nursing Assistant | 103 | 7.7 | Yes |
Staff by Category
Administration ⓘ
2 staff
7.5hs shift avg
Nursing Staff ⓘ
154 staff
8.1hs shift avg
Physicians & Practitioners ⓘ
6 staff
6.8hs shift avg
Therapy Services ⓘ
20 staff
7.1hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
3 staff
6.9hs shift avg
Dietary Services ⓘ
19 staff
7.5hs shift avg
Other Services ⓘ
6 staff
6.5hs shift avg
Contractor Analysis
15.2%
of total hours from contractors
11,887 contractor hours this quarter
Certified Nursing Assistant: 6
Licensed Practical Nurse: 3
Registered Nurse: 16
Physical Therapy Aide: 2
Respiratory Therapy Technician: 3
Dietitian: 1
Physical Therapy Assistant: 2
Medical Director: 1
Qualified Social Worker: 3
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 97 | 6 | 103 | 43,323 | 91 | 100% | 7.7 |
| Registered Nurse | 27 | 16 | 43 | 15,638 | 91 | 100% | 9.5 |
| Other Dietary Services Staff | 18 | 0 | 18 | 4,695 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 5 | 3 | 8 | 3,123 | 91 | 100% | 9.3 |
| Speech Language Pathologist | 5 | 0 | 5 | 1,795 | 78 | 86% | 7.4 |
| Physical Therapy Aide | 2 | 2 | 4 | 1,715 | 78 | 86% | 7.2 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,494 | 89 | 98% | 6.8 |
| Dental Services Staff | 4 | 0 | 4 | 1,488 | 70 | 77% | 6.5 |
| Occupational Therapy Aide | 4 | 0 | 4 | 1,191 | 69 | 76% | 9.6 |
| Respiratory Therapy Technician | 1 | 3 | 4 | 1,143 | 78 | 86% | 5.7 |
| Physical Therapy Assistant | 1 | 2 | 3 | 778 | 77 | 85% | 6 |
| Mental Health Service Worker | 2 | 0 | 2 | 703 | 85 | 93% | 6.7 |
| Administrator | 1 | 0 | 1 | 479 | 61 | 67% | 7.8 |
| Qualified Social Worker | 0 | 3 | 3 | 430 | 62 | 68% | 6.9 |
| Medical Director | 0 | 1 | 1 | 273 | 39 | 43% | 7 |
| Dietitian | 0 | 1 | 1 | 124 | 24 | 26% | 5.2 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
225 residents
Residents by payment source
Medicare
26 residents (11.6%)
Medicaid
148 residents (65.8%)
Private pay or other
51 residents (22.7%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.8
41% better than New York averageNew York average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.9
40% better than New York averageNew York average: 18.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
8.6%
Percent of long-stay residents whose need for help with daily activities has increased
8.6%
48% better than New York averageNew York average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
7.2%
Percent of long-stay residents whose ability to move independently worsened
7.2%
57% better than New York averageNew York average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.7%
22% better than New York averageNew York average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
20% better than New York averageNew York average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.7%
Percent of long-stay high risk residents with pressure ulcers
5.7%
20% better than New York averageNew York average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than New York averageNew York average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.0%
Percent of long-stay residents who lose too much weight
5.0%
18% better than New York averageNew York average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
15.1%
Percent of long-stay residents who have depressive symptoms
15.1%
17% better than New York averageNew York average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
13.8%
Percent of long-stay residents who received an antipsychotic medication
13.8%
10% worse than New York averageNew York average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
6% better than New York averageNew York average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.5%
5% better than New York averageNew York average: 95.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.11
Number of hospitalizations per 1,000 long-stay resident days.
2.11
23% worse than New York averageNew York average: 1.71
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.84
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.84
38% better than New York averageNew York average: 1.35
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.7%
24% better than New York averageNew York average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than New York averageNew York average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.1%
24% better than New York averageNew York average: 78.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
12.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
12.3%
40% better than New York averageNew York average: 20.6%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
2.7%
Percentage of short-stay residents who had an outpatient emergency department visit.
2.7%
72% better than New York averageNew York average: 9.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.8%
Percentage of SNF residents who experience falls with major injury during their stay.
1.8%
138% worse than New York averageNew York average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
85.0%
Percentage of residents at or above expected ability to care for themselves at discharge.
85.0%
58% better than New York averageNew York average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
48.0%
Rate of successful return to home or community from a skilled nursing facility.
48.0%
5% worse than New York averageNew York average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$88K
32% higher than New York averageNew York average: $66K
Number of fines
1
51% fewer fines than New York averageNew York average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than New York averageNew York average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$88K
New York average
$66K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 9, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 9, 2024
$88K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Sapphire Center based on CMS SNF Cost Reports.
Occupancy Rate
96.4%
↓ 0.0pp vs 2022
Net Income
-$2,023,224
↑ ~$31K vs 2022
Total Payroll
$20,133,932
↑ ~$238K vs 2022
Profit Margin
-5.1%
↑ 0.5pp vs 2022
Loading trend charts...
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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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