Total health inspections
5
New York average 3.6
Last Health inspection on May 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home in Queens
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Sapphire Center
Nursing Home in Queens
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Sapphire Center
A premier Rehabilitation and Nursing home care facility for the community of Queens, New York, Sapphire Center strives to provide the highest quality of care to its patients. Its range of comprehensive services is designed to meet their patients’ needs.
Located in the heart of Queens and known as one of the best nursing homes, Sapphire has a beautiful facility. It has an enhanced dining area, a backyard garden, and private rooms equipped with the right equipment to meet patients’ needs. At Sapphire, a compassionate team of diverse individuals ensures that every patient can feel at home and safe in their capable hands.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
High-capacity home
May provide extensive amenities, services and programs.
Total beds
227
This home is often near full
That suggests steady demand, but availability may be limited.
Occupancy rate
96.4%
Residents per day (avg)
220
Occupancy rate
96.4%
Residents per day (avg)
220
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
31% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
60% of new residents, often for short stays.
Typical stay
3 - 4 months
Medicaid
9% of new residents, often for long-term daily care.
Typical stay
4 years
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$39.6M
Operating loss
-$2.0M
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$39.6M
Operating loss
-$2.0M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$11.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$29.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$41.6M
Types of Care at Sapphire Center
Skilled Nursing
Memory Care
Health Inspection History
Inspections
Total health citations
28
New York average 18.5
Citations per inspection
5.6
New York average 5.05
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
21 of 28 citations resulted from standard inspections; 3 of 28 resulted from complaint investigations; and 4 of 28 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
3
3
1400% worse than New York averageNew York average: 0.2
Serious Health citations
0
0
100% better than New York averageNew York average: 0.2
3 critical citations
0 serious citations
24 moderate citations
1 minor citation
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
May 06, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
May 06, 2025
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
May 06, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
May 06, 2025
Corrected
Administration moderate citation
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Dec 30, 2024
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Dec 30, 2024
Corrected
Abuse/Neglect critical citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
May 09, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
May 09, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Queens The information below is reported by the New York State Department of Health.
Filter by care type
| Cypress Garden Center for Nursing & Rehabilitation |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Queens (Flushing) | 268 | 97.1% | +10% | 2.58 | +11% | -28% | 0 | 12 | 4.0 | 0 | 268 | A+ | 96 | Kprh Iv Operations, Llc (For Profit) | $46.7M | $11.5M | 24.7% | 335446 | ||||
| Hollis Park Manor |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Queens (Jamaica) | 80 | 95.8% | +9% | 3.86 | +143% | +8% | 0 | 12 | 4.0 | 0 | 77 | - | 81 | Izask, Robert | $11.7M | $5.4M | 45.9% | 335333 | ||||
| Park Nursing Home |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Queens (Rockaway Park) | 196 | 88.2% | 0% | 3.18 | - | +12% | -11% | 2 | 20 | 6.7 | 0 | 187 | - | 80 | Park House Care Center, Llc (For Profit) | $21.3M | $5.6M | 26.3% | 335093 | |||
| Little Neck Care Center |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Little Neck (Little Neck) | 200 | 51.2% | -42% | 3.49 | -4% | -3% | 0 | 13 | 4.3 | 0 | 103 | - | 81 | Scantlebury, Ingrid | $25.6M | $8.7M | 34.2% | 335434 | ||||
| Sapphire Center |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Queens (Flushing) | 227 | 96.4% | +9% | 3.10 | +65% | -13% | 1 | 28 | 5.6 | 3 | 220 | - | 94 | Hersh, Deena | $39.6M | $11.8M | 29.9% | 335133 |
Places of interest near Sapphire Center
4 miles from city center
Estimated distance in miles from Queens's city center to Sapphire Center's address, calculated via Google Maps.
— 0.81 miles to nearest hospital (Flushing Hospital Medical Center)
Calculate Travel Distance to Sapphire Center
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
210
Employees
173
Contractors
37
Staff to resident ratio
0.93:1
432% better than New York averageNew York average ratio: 0.18:1
Avg staff/day
109
Average shift
7.9 hours
0% compared with New York averageNew York average: 7.7 hours
Total staff hours (quarter)
78,391
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
43
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
103
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
15.2%
11,887 contractor hours this quarter
Registered Nurse: 16
Certified Nursing Assistant: 6
Licensed Practical Nurse: 3
Respiratory Therapy Technician: 3
Qualified Social Worker: 3
Physical Therapy Aide: 2
Physical Therapy Assistant: 2
Dietitian: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 97 | 6 | 103 | 43,323 | 91 | 100% | 7.7 |
| Registered Nurse | 27 | 16 | 43 | 15,638 | 91 | 100% | 9.5 |
| Other Dietary Services Staff | 18 | 0 | 18 | 4,695 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 5 | 3 | 8 | 3,123 | 91 | 100% | 9.3 |
| Speech Language Pathologist | 5 | 0 | 5 | 1,795 | 78 | 86% | 7.4 |
| Physical Therapy Aide | 2 | 2 | 4 | 1,715 | 78 | 86% | 7.2 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 1,494 | 89 | 98% | 6.8 |
| Dental Services Staff | 4 | 0 | 4 | 1,488 | 70 | 77% | 6.5 |
| Occupational Therapy Aide | 4 | 0 | 4 | 1,191 | 69 | 76% | 9.6 |
| Respiratory Therapy Technician | 1 | 3 | 4 | 1,143 | 78 | 86% | 5.7 |
| Physical Therapy Assistant | 1 | 2 | 3 | 778 | 77 | 85% | 6 |
| Mental Health Service Worker | 2 | 0 | 2 | 703 | 85 | 93% | 6.7 |
| Administrator | 1 | 0 | 1 | 479 | 61 | 67% | 7.8 |
| Qualified Social Worker | 0 | 3 | 3 | 430 | 62 | 68% | 6.9 |
| Medical Director | 0 | 1 | 1 | 273 | 39 | 43% | 7 |
| Dietitian | 0 | 1 | 1 | 124 | 24 | 26% | 5.2 |
103 Certified Nursing Assistant
% of Days
100%
43 Registered Nurse
% of Days
100%
18 Other Dietary Services Staff
% of Days
100%
8 Licensed Practical Nurse
% of Days
100%
5 Speech Language Pathologist
% of Days
86%
4 Physical Therapy Aide
% of Days
86%
6 Clinical Nurse Specialist
% of Days
98%
4 Dental Services Staff
% of Days
77%
4 Occupational Therapy Aide
% of Days
76%
4 Respiratory Therapy Technician
% of Days
86%
3 Physical Therapy Assistant
% of Days
85%
2 Mental Health Service Worker
% of Days
93%
1 Administrator
% of Days
67%
3 Qualified Social Worker
% of Days
68%
1 Medical Director
% of Days
43%
1 Dietitian
% of Days
26%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
225
Medicare
26
11.6% of residents
Medicaid
148
65.8% of residents
Private pay or other
51
22.7% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.8
41% better than New York averageNew York average: 9.8
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.9
40% better than New York averageNew York average: 18.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
8.6%
Percent of long-stay residents whose need for help with daily activities has increased
8.6%
48% better than New York averageNew York average: 16.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
7.2%
Percent of long-stay residents whose ability to move independently worsened
7.2%
57% better than New York averageNew York average: 16.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.7%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.7%
22% better than New York averageNew York average: 21.4%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
20% better than New York averageNew York average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.7%
Percent of long-stay high risk residents with pressure ulcers
5.7%
20% better than New York averageNew York average: 7.2%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than New York averageNew York average: 1.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.0%
Percent of long-stay residents who lose too much weight
5.0%
18% better than New York averageNew York average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
15.1%
Percent of long-stay residents who have depressive symptoms
15.1%
17% better than New York averageNew York average: 18.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
13.8%
Percent of long-stay residents who received an antipsychotic medication
13.8%
10% worse than New York averageNew York average: 12.6%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.3%
6% better than New York averageNew York average: 91.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.5%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.5%
5% better than New York averageNew York average: 95.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
2.11
Number of hospitalizations per 1,000 long-stay resident days.
2.11
23% worse than New York averageNew York average: 1.71
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.84
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.84
38% better than New York averageNew York average: 1.35
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.7%
24% better than New York averageNew York average: 76.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than New York averageNew York average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.1%
24% better than New York averageNew York average: 78.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
12.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
12.3%
40% better than New York averageNew York average: 20.6%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
2.7%
Percentage of short-stay residents who had an outpatient emergency department visit.
2.7%
72% better than New York averageNew York average: 9.7%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.8%
Percentage of SNF residents who experience falls with major injury during their stay.
1.8%
138% worse than New York averageNew York average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
85.0%
Percentage of residents at or above expected ability to care for themselves at discharge.
85.0%
58% better than New York averageNew York average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
48.0%
Rate of successful return to home or community from a skilled nursing facility.
48.0%
5% worse than New York averageNew York average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$88K
32% higher than New York averageNew York average: $66K
Number of fines
1
51% fewer fines than New York averageNew York average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than New York averageNew York average: 0.1
Fines amount comparison
Fines amount comparison
This facility
$88K
New York average
$66K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 9, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 9, 2024
$88K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Sapphire Center based on CMS SNF Cost Reports.
Occupancy Rate
96.4%
↓ 0.0pp vs 2022
Net Income
-$2.0M
↑ ~$30.7K vs 2022
Total Payroll
$20.1M
↑ ~$237.7K vs 2022
Profit Margin
-5.1%
↑ 0.5pp vs 2022
Loading trend charts...
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