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Serene Manor Medical Center
Nursing Home · Knoxville, TN
Serene Manor Medical Center

Serene Manor Medical Center

Nursing Home · Knoxville, TN
970 Wray St, Knoxville, TN 37917 View map
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Overview of Serene Manor Medical Center

Serene Manor Medical Center sits within Knoxville’s Emory Place neighborhood, a 74-bed facility directed by Rita W. Griffin under Serene Manor Hospital, Inc. Having functioned for thirty-four years, this private entity handles the standard spectrum of rehabilitation and long-term care. Data indicates a current census of 38 residents with an average stay of 131 days. The 45% occupancy rate suggests a notable surplus of available space for new admissions.

A Walk Score of 76 characterizes the immediate environment as highly navigable without a vehicle. This urban integration is significant for logistical coordination, especially considering River Valley Health is only 1.37 miles away and downtown Knoxville is less than two miles distant. The facility avoids the isolation common in elder care by remaining physically connected to the city’s core infrastructure.

The institution operates through a framework of persistent nursing oversight and scheduled programming. Financial structures follow the typical split where Medicare facilitates short-term recovery while Medicaid supports permanent residency. The 131-day residency average implies the population is a hybrid of transient post-acute patients and those requiring more permanent clinical support.

The most compelling info is the 45% occupancy level. In a building designed for 74 individuals, approximately 36 beds remain empty. One must consider whether this underutilization stems from temporary market shifts or deeper systemic issues regarding the facility’s long-term viability and resource allocation.

Facility Direct Line (865) 523-9171
By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 74 Rank #126 / 180Bed count — State benchmarked This nursing home is ranked 126th out of 180 nursing homes we track in Tennessee for bed count. Shows this facility's certified or reported bed count compared to other Tennessee facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Tennessee that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A longer operating history, which may indicate experience navigating regulations and delivering ongoing care. This is the number of years in operation under current management. Rank #20 / 155Years in operation — State benchmarked This nursing home is ranked 20th out of 155 nursing homes we track in Tennessee for years in operation. Shows how long this facility has been in operation compared to other Tennessee facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Tennessee that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
34 years
Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #8 / 188Walk Score — State benchmarked This nursing home is ranked 8th out of 188 nursing homes we track in Tennessee for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Tennessee facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Tennessee that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
76 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #125 / 130Occupancy rate — State benchmarked This nursing home is ranked 125th out of 130 nursing homes we track in Tennessee for occupancy. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 130. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Tennessee that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
44.6% This home usually has availability

Based on 33 residents and 74 beds. Source: state licensing agency resident count

Lower than the Tennessee average: 74.2%

About This Community

License Details

Facility TypeNursing Home
StatusExp - Fac Closd
IssuanceJanuary 7, 1992
ExpirationNovember 20, 2026 Expires in 7 days
CountyMcminn
License Number00000149

Ownership & Operating Entity

Serene Manor Medical Center is legally operated by Serene Manor Hospital, Inc., and administered by Rita W. Griffin.

Contact Serene Manor Medical Center

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Show Inspection Reports

Residents information

Stay stats

Average length of stay
131 days
Total residents
38
Total admissions (2024)
42
Total discharges (2024)
39

Discharges

  • To hospital 2
  • To Private Residence or Home 3

Demographics

GENDER

  • Female Residents 68.4%
  • Male Residents 31.6%

AGE DISTRIBUTION

  • 65-69 10.5%
  • 70-74 5.3%
  • 75-79 15.8%
  • 80-84 23.7%
  • 85-89 26.3%
  • 90 or more 18.4%

ETHNICITY

  • Black Residents 2.6%
  • White Residents 97.4%

Places of interest near Serene Manor Medical Center

Address 1.9 miles from city center Info Estimated distance in miles from Knoxville's city center to Serene Manor Medical Center's address, calculated via Google Maps.

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Address

Compare Nursing Homes around Knoxville

Info below is compiled from CMS reports & the TN Dept. of Health (TDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Tennessee average is: 53.1% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Ben Atchley Tennessee State Veterans‘ Home ★ ★ ★ ★ ★
NH
SNF
Knoxville
140
Facility 140
TN AVG 105
Rank #36 / 180
91.6%
Facility 91.6%
TN AVG 74.2%
Rank #15 / 130
+23%
4.87
Facility 4.87
TN AVG 3.67
Rank #15 / 171
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ -5%+33%
$0
Facility $0
TN AVG $61.4k
Rank #1 / 174
5
Facility 5
TN AVG 14.4
Rank #9 / 174
1.7
Facility 1.7
TN AVG 4.3
Rank #6 / 174
-128-
7
Facility 7
TN AVG 38
Rank #163 / 188
State Of Tennessee
$19.7MFiscal year ending 06/2025
Facility $19.7MFiscal year ending 06/2025
TN AVG $11.9M
Rank #15 / 168
$10.8MFiscal year ending 06/2025
Facility $10.8MFiscal year ending 06/2025
TN AVG $6.3M
Rank #16 / 168
55%Fiscal year ending 06/2025
Facility 55%Fiscal year ending 06/2025
TN AVG 53.1%
Rank #58 / 168
445484
Holston Health And Rehabilitation Center ★ ★ ★ ★ ★
NH
HC
HOS
PC
SNF
Knoxville
94
Facility 94
TN AVG 105
Rank #107 / 180
88.0%
Facility 88.0%
TN AVG 74.2%
Rank #28 / 130
+19%
3.50
Facility 3.50
TN AVG 3.67
Rank #88 / 171
 ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ +7%-5%
$0
Facility $0
TN AVG $61.4k
Rank #1 / 174
6
Facility 6
TN AVG 14.4
Rank #14 / 174
2.0
Facility 2.0
TN AVG 4.3
Rank #9 / 174
-83-
2
Facility 2
TN AVG 38
Rank #178 / 188
Nhc Healthcare/Holston Hills, LLC
$11.2MFiscal year ending 12/2024
Facility $11.2MFiscal year ending 12/2024
TN AVG $11.9M
Rank #72 / 168
$6.4MFiscal year ending 12/2024
Facility $6.4MFiscal year ending 12/2024
TN AVG $6.3M
Rank #62 / 168
57.6%Fiscal year ending 12/2024
Facility 57.6%Fiscal year ending 12/2024
TN AVG 53.1%
Rank #45 / 168
445344
Island Home Park Health and Rehab ★ ★ ★ ★ ☆
NH
HOS
RC
SNF
Knoxville (South Knoxville)
95
Facility 95
TN AVG 105
Rank #106 / 180
86.8%
Facility 86.8%
TN AVG 74.2%
Rank #34 / 130
+17%
3.35
Facility 3.35
TN AVG 3.67
Rank #97 / 171
 ★ ★ ★ ★ ☆ ★ ★ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ +48%-9%
$21.7k
Facility $21.7k
TN AVG $61.4k
Rank #138 / 174
8
Facility 8
TN AVG 14.4
Rank #35 / 174
2.7
Facility 2.7
TN AVG 4.3
Rank #31 / 174
-83-
18
Facility 18
TN AVG 38
Rank #142 / 188
Hillcrest Healthcare Communities, Inc
$10.2MFiscal year ending 06/2025
Facility $10.2MFiscal year ending 06/2025
TN AVG $11.9M
Rank #91 / 168
$4.4MFiscal year ending 06/2025
Facility $4.4MFiscal year ending 06/2025
TN AVG $6.3M
Rank #109 / 168
43.4%Fiscal year ending 06/2025
Facility 43.4%Fiscal year ending 06/2025
TN AVG 53.1%
Rank #137 / 168
445476
NHC HealthCare, Farragut ★ ★ ★ ★ ★
NH
AL
MC
SNF
Knoxville
88
Facility 88
TN AVG 105
Rank #113 / 180
--
3.95
Facility 3.95
TN AVG 3.67
Rank #44 / 171
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ +38%+7%
$0
Facility $0
TN AVG $61.4k
Rank #1 / 174
14
Facility 14
TN AVG 14.4
Rank #88 / 174
4.7
Facility 4.7
TN AVG 4.3
Rank #103 / 174
-94-
24
Facility 24
TN AVG 38
Rank #127 / 188
Nhc Healthcare/Farragut, LLC
$16.7MFiscal year ending 12/2024
Facility $16.7MFiscal year ending 12/2024
TN AVG $11.9M
Rank #35 / 168
$9.9MFiscal year ending 12/2024
Facility $9.9MFiscal year ending 12/2024
TN AVG $6.3M
Rank #25 / 168
59.2%Fiscal year ending 12/2024
Facility 59.2%Fiscal year ending 12/2024
TN AVG 53.1%
Rank #34 / 168
445415

Rank badges are statewide and care-type specific: each nursing home is ranked against every other TN nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities

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Financial assistance

Programs that may help with care and living costs in Tennessee

Serene Manor Medical Center is in Knoxville, Tennessee. These programs may support different care settings or living expenses. A listing does not confirm this community participates; our concierge team can help confirm.

Get financial aid guidance
Long-term care coverage

CHOICES Program

TN Medicaid CHOICES

Income limit
Must receive SSI or meet Medicaid Long-Term Services and Supports financial eligibility.

Eligibility

General
CHOICES home/community groups serve adults age 65 or older and adults age 21 or older with physical disabilities; financial and medical eligibility required; Group 2 requires nursing-home level of care; Group 3 serves qualifying people at risk.
TN specifics
Benefits depend on CHOICES group and an authorized assessment.

What it provides

  • Long-term services and supports in an authorized home/community setting or nursing facility; care-plan services vary by group and need.
Cash support · veterans

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Who it is for
Veterans or survivors with VA pension eligibility and an Aid and Attendance or Housebound medical need
Income limit
Countable income must be below the applicable Maximum Annual Pension Rate (MAPR); the rate depends on dependents and benefit category; Qualifying unreimbursed medical expenses may reduce countable income.
Asset limit
VA pension net-worth limit is $163,699 from December 1 2025 through November 30 2026; net worth includes countable assets and annual income under VA rules.

Eligibility

General
Additional pension benefits for qualifying Veterans or survivors who satisfy VA pension eligibility and the medical requirements for Aid and Attendance or Housebound status; being an older veteran or spouse alone does not qualify.
TN specifics
This is a federal VA benefit rather than a state-specific grant; Aid and Attendance and Housebound benefits cannot be received together.

What it provides

  • Increased monthly VA pension based on the applicable MAPR less countable income.
In-home support

Tennessee Options for Community Living

TN Options

Income limit
No income eligibility requirement; an income-based sliding fee scale applies.

Eligibility

General
Tennessee resident age 18 or older with qualifying physical or cognitive disability and assessed ADL/IADL limitations; the state page excludes intellectual disability from OPTIONS.
TN specifics
State-funded OPTIONS is administered through local Area Agencies on Aging and Disability; services depend on availability and need.

What it provides

  • Homemaker personal care and home-delivered meals; other local services vary.
Caregiver support

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Who it is for
Family or informal caregivers of an adult 60+ or of someone of any age with dementia
Income limit
Federal program prioritizes greatest economic and social need.

Eligibility

General
Caregivers of adults age 60 or older or adults with Alzheimer disease or related disorder; qualifying grandparent or relative caregivers age 55 or older caring for a minor child are also included.
TN specifics
Administered through Area Agencies on Aging and Disability; service availability varies by area.

What it provides

  • Counseling support groups caregiver training respite personal care homemaker services and adult day care subject to local availability.
Medicare costs

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Who it is for
Medicare beneficiaries with limited income who need help with premiums or cost sharing

Eligibility

General
Medicare beneficiary meeting Tennessee rules for the applicable Medicare Savings Program.
TN specifics
QMB provides Medicare premium and cost-sharing assistance; SLMB and QI provide Part B premium assistance.

What it provides

  • Assistance is tier-specific; QMB may pay Medicare premiums deductibles and coinsurance while SLMB and QI pay Part B premiums.
Energy assistance

Low-Income Home Energy Assistance Program (LIHEAP)

Tennessee LIHEAP

Who it is for
Income-eligible households responsible for home heating or energy costs
Income limit
60% of state median income by household size under the applicable program-year matrix.

Eligibility

General
Low-income Tennessee household that meets program and local documentation requirements.
TN specifics
THDA publishes separate 2026 and 2027 income matrices and policy manuals; benefits depend on available local funding.

What it provides

  • Home-energy and crisis assistance based on the applicable program-year matrix.
Food assistance

Tennessee Aging Nutrition Program

Tennessee Aging Nutrition Program

Income limit
OAA-funded nutrition services are not means-tested; meals may be provided at no cost and voluntary donations are welcomed.
Asset limit
OAA nutrition eligibility has no asset test; home-delivered service need and local assessment still apply.

Eligibility

General
Congregate meals serve adults age 60 or older and their spouses; home-delivered meals require a local AAAD intake assessment of need.
TN specifics
State describes more than 150 congregate locations and home-delivered services in all 95 counties; meal days and availability vary by provider.

What it provides

  • Congregate or qualifying home-delivered meals plus socialization nutrition education and counseling.
Homeowner tax relief

Property Tax Relief Program

Tennessee Property Tax Relief Program

Income limit
2026 relief · For elderly and disabled homeowner categories maximum combined 2025 income is $38,470 from applicant spouse co-owner and resident remainder; veteran categories have separate rules.

Eligibility

General
Qualifying low-income elderly or disabled homeowners and eligible disabled veteran homeowners or surviving spouses; this property-tax relief is not a renter rebate.
TN specifics
Apply after receiving the 2026 property-tax bill; application and payment deadline is 35 days after the delinquency date. Relief is reimbursement rather than an exemption.

What it provides

  • Reimbursement varies with property assessment local tax rate and appraisal ratio.
Know before you visit

Frequently Asked Questions about Serene Manor Medical Center

Quick answers from public records and the community's own listing.
01 Who is the owner of Serene Manor Medical Center?
Serene Manor Medical Center is legally operated by Serene Manor Hospital, Inc., and administered by Rita W. Griffin.
02 Is Serene Manor Medical Center in a walkable area?
Serene Manor Medical Center has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
03 What is the license number of Serene Manor Medical Center?
According to TN state health department records, Serene Manor Medical Center's license number is 00000149.
04 When does Serene Manor Medical Center's license expire?
According to TN state health department records, Serene Manor Medical Center's license expires on November 20, 2026.
05 What is the occupancy rate at Serene Manor Medical Center?
Serene Manor Medical Center's occupancy is 44.6%.
06 How long has Serene Manor Medical Center been in business?
Serene Manor Medical Center has been operating for approximately 34 years, based on available licensing and registration records.
07 Are pets allowed at Serene Manor Medical Center?
No, Serene Manor Medical Center has a no-pet policy.
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