Serenity Spring Senior Living at Scandia Village
Serenity Spring Senior Living at Scandia Village offers independent living, assisted living, memory care, nursing home care, hospice care, palliative care, and skilled nursing in Sister Bay, Wisconsin. The range may suit a resident whose needs change over time and who may be able to remain in the same community as care needs grow. Independent living provides private living without daily care, while assisted living adds help with bathing, dressing, medication, and other daily tasks.
Memory care provides a secured setting with supervision for someone at risk of wandering. Nursing home and skilled nursing care provide licensed nursing care on site around the clock. Hospice and palliative care address end of life and comfort focused needs, including care centered on comfort when treatment is no longer the main goal.
The community has 50 beds, placing it in the mid sized range rather than clearly at either a small or large community scale. Its Long Term Care & Post Acute Rehab program includes rehabilitation services for residents receiving ongoing care or recovering after a hospital stay. A doctor is on staff, and 24 hour staffing is available.
Total nurse staffing is 4 hours and 8 minutes per resident per day, representing the recorded daily nursing time assigned per resident. Medicare, Medicaid, and private pay are accepted. Katherine Casey serves as administrator, and Sister Bay Snf Opco operates the community. A Walk Score of 44 places the area in a car dependent setting, so most errands require a car or a ride.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Standout metric: Physical therapist is +99% above Wisconsin average
4 of 6 metrics below Wisconsin average
Daily care time per resident, by role
US average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
US average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
US average: 2h 20m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 20m
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
US average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
US average: 28m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 28m
Headcount
41.9% of staff hours were worked by the facility's own employees
Wisconsin average: 88.1% · Contractors this quarter: Certified Nursing Assistant (18), Licensed Practical Nurse (6), Registered Nurse (3), Physical Therapy Assistant (1), Respiratory Therapy Technician (1), Medical Director (1), Occupational Therapy Assistant (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
Community insights.
Smaller home · May offer a more intimate, personalized care environment.
Based on 38.5 residents and 50 beds. Source: CMS Provider Information, average daily residents
About This Community
Serenity Spring Senior Living at Scandia Village is administered by Katherine Casey.
- Private dining room for family events.
CMS Health Inspection History
Citation severity
Latest inspection: Jun 03, 2026 · 13 citations, all corrected
Most cited category: Quality of Life & Care, 12 of 48 citations · 8 categories in total
Citations history
Most recent firstTop deficiency categories
Share of 48 citationsHow citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
37 of 48 citations resulted from standard inspections; 7 of 48 resulted from complaint investigations; and 4 of 48 came from combined inspections (standard and complaint).
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
1 penalty in the past 3 years
Latest: Feb 10, 2026 · 131-day payment denial
Penalty history · past 3 years
Fine amount comparison
Totals count every penalty on record; the history lists the past 3 years. Wisconsin and US averages are among facilities with a penalty on record.
A civil money penalty is a fine for noncompliance, per day or per instance. A payment denial stops Medicare/Medicaid payments for new residents until issues are fixed.
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Wisconsin average.
13 long-stay measures: 4 better, 7 worse, 2 near WI average
6 short-stay measures: 2 better, 1 worse, 2 near WI average, 1 compared with US only
Long-stay residents
People who live at the home · 13 measures
Daily care & independence
Safety & clinical stability
Physical & mental health
Preventive care
Hospital & emergency visits
Short-stay residents
Rehab and recovery after a hospital stay · 6 measures
Safety & clinical stability
Physical & mental health
Preventive care
Hospital & emergency visits
Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
Serenity Spring Senior Living at Scandia Village’s finances from its CMS cost report for the fiscal year ending 2022. Includes all financial data for this property, which could include management/ownership changes.
Latest cost report is for the fiscal year ending 2022, older than most Wisconsin homes. Rankings are not shown because peers report different years.
Is it financially stable?
Losing money on care, and more than last year
−28.7% operating margin
−15.2 pts vs prior year
An operating loss in 8 of the last 8 reported years. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Spends less on payroll than most Wisconsin homes
52.6% payroll share of revenue
WI average 58.7%
Payroll fell $0.6M while revenue fell $0.0M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2022 scorecard
Each row shows the FY 2022 figure, the change since the prior report, the trend, and how it compares with Wisconsin homes.
Revenue & profit
Losing money on care
| Metric | FY 2022 | vs prior year | Trend 2015 → 2022Trend | WI median | Compared with WI homesRank in WI | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $6.7M | −$0.0M | Trend 20152022 | WI median $8.3M | Rank in WI Not ranked | Not ranked No state rank for this year: homes are ranked only when their latest cost report is recent enough to compare. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $8.7M | +$1.0M | Trend 20152022 | WI median — | Rank in WI Not ranked | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$1.9M | −$1.0M | Trend 20152022 | WI median — | Rank in WI Not ranked | Loss, widening Resident care lost money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −28.7% | −15.2 pts | Trend 20152022 | WI median — | Rank in WI Not ranked | Loss A negative margin means resident care costs more than it earns. |
| Net income The bottom line after other income. | −$1.1M | −$1.8M | Trend — | WI median — | Rank in WI Not ranked | Loss The bottom line is below zero even after other income. |
Staffing spend
Spends less of revenue on staff than most Wisconsin homes
| Metric | FY 2022 | vs prior year | Trend 2015 → 2022Trend | WI median | Compared with WI homesRank in WI | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $3.5M | −$0.6M | Trend 20152022 | WI median $4.4M | Rank in WI Not ranked | Not ranked No state rank for this year: homes are ranked only when their latest cost report is recent enough to compare. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 52.6% | −9.2 pts | Trend 20152022 | WI median 56.9% | Rank in WI Not ranked | 6.1 pts under WI average The WI average is 58.7% of revenue. Within 3 points of it reads as near the average. |
Charts, 2015–2022 2 charts · WI benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Wisconsin payroll average.
% of net patient revenue
Payroll share Operating margin WI payroll average
Year-by-year data, 2015–2022 every reported year · latest first, scroll sideways
| Metric | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $5.3M | $5.9M | $5.6M | $6.1M | $6.8M | $6.6M | $6.8M | $6.7M |
| Operating expenses | $6.6M | $6.8M | $7.0M | $7.3M | $7.3M | $7.4M | $7.7M | $8.7M |
| Net patient income | −$1.3M | −$1.0M | −$1.4M | −$1.1M | −$0.6M | −$0.8M | −$0.9M | −$1.9M |
| Operating margin | −25.0% | −16.3% | −24.6% | −18.2% | −8.2% | −11.5% | −13.5% | −28.7% |
| Net income | $0.7M | $0.8M | $0.9M | $1.1M | $0.8M | $0.3M | $0.7M | −$1.1M |
| Payroll costs | $3.9M | $4.1M | $4.2M | $4.2M | $4.2M | $4.1M | $4.2M | $3.5M |
| Payroll share of revenue | 73.2% | 69.3% | 74.4% | 68.3% | 61.6% | 61.4% | 61.8% | 52.6% |
| Beds | 74 | 74 | 74 | 74 | 132 | 132 | 132 | 132 |
| Gross revenue | $6.3M | $6.7M | $6.7M | $7.5M | $7.9M | $7.8M | $8.0M | $7.7M |
| Salaries | $3.3M | $3.4M | $3.4M | $3.5M | $3.5M | $3.4M | $3.4M | $2.9M |
| Wage-related costs | $0.6M | $0.7M | $0.7M | $0.7M | $0.7M | $0.7M | $0.8M | $0.6M |
| Contract labor | $0.1M | $0.1M | $0.2M | $0.2M | $0.3M | $0.4M | $0.6M | $2.0M |
| Other operating costs | $2.8M | $2.8M | $2.8M | $3.1M | $3.1M | $3.3M | $3.5M | $5.1M |
| Net patient revenue per day | $205 | $227 | $223 | $249 | $150 | $161 | $176 | $168 |
| Cost per day | $256 | $264 | $278 | $294 | $162 | $180 | $200 | $217 |
| Average length of stay | 133.4 days | 138.6 days | 96.7 days | 70.4 days | 149.1 days | 249.5 days | 284.3 days | 354.3 days |
Showing 2022–2020 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Places of interest near Serenity Spring Senior Living at Scandia Village
0.0 miles from city center
Estimated distance in miles from Sister Bay's city center to Serenity Spring Senior Living at Scandia Village's address, calculated via Google Maps.
Calculate Travel Distance to Serenity Spring Senior Living at Scandia Village
Add your location
Compare Nursing Homes around the area
Info below is compiled from CMS reports & the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
Official facility name used in federal/state reporting (may differ slightly from the marketing name).
|
Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
|
City and state of the facility. Used for mapping and state-average comparisons.
|
Estimated monthly cost range for the facility.
|
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
|
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
|
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
|
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
|
|---|---|---|---|---|---|---|---|
| Harbor Haven Health & Rehabilitation | NH HOS MC PC SNF | Fond Du Lac | - | 85
Facility
85
WI AVG
78
Rank
#81 / 197 | - |
57
Facility
57
WI AVG
48
Rank
#69 / 191 | Private / Semi-Private Rooms |
| Shady Lane Nursing Care Center | NH AL MC RC SNF | Manitowoc | - | 50
Facility
50
WI AVG
78
Rank
#114 / 197 | A+ |
75
Facility
75
WI AVG
48
Rank
#29 / 191 | - |
| St Camillus | NH AL HOS IL MC SNF | Wauwatosa | - | 86
Facility
86
WI AVG
78
Rank
#79 / 197 | - |
12
Facility
12
WI AVG
48
Rank
#174 / 191 | - |
| Serenity Spring Senior Living at Scandia Village | NH AL HOS IL MC PC SNF | Sister Bay | - | 50
Facility
50
WI AVG
78
Rank
#114 / 197 | - |
44
Facility
44
WI AVG
48
Rank
#109 / 191 | - |
| Sheboygan Senior Community Inc | NH AL RC SNF | Y Sheboygan | - | 31
Facility
31
WI AVG
78
Rank
#179 / 197 | - | - | - |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other WI nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Frequently Asked Questions about Serenity Spring Senior Living at Scandia Village
Who is the owner of Serenity Spring Senior Living at Scandia Village?
Serenity Spring Senior Living at Scandia Village is legally operated by Sister Bay Snf Opco LLC, and administered by Katherine Casey.
Is Serenity Spring Senior Living at Scandia Village in a walkable area?
Serenity Spring Senior Living at Scandia Village has a walk score of 44. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.
What is the occupancy rate at Serenity Spring Senior Living at Scandia Village?
Serenity Spring Senior Living at Scandia Village's occupancy is 77%.
Are pets allowed at Serenity Spring Senior Living at Scandia Village?
No, Serenity Spring Senior Living at Scandia Village has a no-pet policy.
What is the best email address for Serenity Spring Senior Living at Scandia Village?
The team at Serenity Spring Senior Living at Scandia Village can be reached at info@scandiasl.com.
Does Serenity Spring Senior Living at Scandia Village operate as a for-profit or non-profit?
Serenity Spring Senior Living at Scandia Village is registered as a for-profit in WI.
Who is the administrator of Serenity Spring Senior Living at Scandia Village?
Katherine Casey is the administrator of Serenity Spring Senior Living at Scandia Village.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance




