Serra Village
Nursing Home, Assisted Living, Independent Living & Skilled Nursing · Weirton, WV
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Serra Village

Nursing Home, Assisted Living, Independent Living & Skilled Nursing · Weirton, WV
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Serra Village accepts Medicaid, Medicare, and private pay.

Overview of Serra Village

Located in Weirton, WV, Serra Village is an assisted living and independent living community with a highly dedicated team of medical, nursing, and activity professionals, ensuring the highest quality of care. With 24-hour supervision, medication management, and assistance with daily living activities, you can be confident that your loved ones are well taken care of. Serra Manor offers air-conditioned rooms with weekly concierge and housekeeping services. Residents can enjoy fitness programs, movie nights, daily activities, and access to a game room. Additionally, the facility provides all-day dining with a dedicated dining room, offering meals tailored to specific dietary needs and medical conditions.
Other communities in Serra Village include Grandview Terrace, where residents enjoy the best of independent retirement living. Here, we handle the tasks your loved ones want us to take care of, allowing them to relax in a serene, safe environment filled with activities and even field trips. It’s pressure-free living – the community handles cooking and cleaning, letting your loved one focus on enjoying retirement life in a beautiful setting where wildlife makes daily visits to an expansive backyard leading into beautiful woods.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 84.8% Above WV avg. ▲ 84.8% Above WV avg.WV average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 42.3% Above WV avg. ▲ 42.3% Above WV avg.WV average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 101.3% Above WV avg. ▲ 101.3% Above WV avg.WV average: 2.5Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 3.9% Below WV avg. ▼ 3.9% Below WV avg.WV average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs West Virginia averages

Rank #6 / 42Nurse hours — State benchmarkedThis home is ranked 6th out of 42 homes we track in West Virginia for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the West Virginia average, with a ranking across 42 West Virginia facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 6th out of 42 homes we track in West Virginia for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 18m

19% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
54m
+31% State avg: 41m per day · National avg: 42m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
31m
−42% State avg: 52m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 53m
+47% State avg: 1h 58m per day · National avg: 2h 24m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 53m
+26% State avg: 3h 5m per day · National avg: 3h 30m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
3m
−7% State avg: 3m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
35m
+47% State avg: 24m per day · National avg: 29m per day

2 of 6 metrics below state avg

By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 137 Rank #5 / 75Bed count — State benchmarkedThis home is ranked 5th out of 75 homes we track in West Virginia for bed count. Shows this facility's certified or reported bed count compared to other West Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Years of operating Info A newer community that may feature more recent facilities and programs. Rank #23 / 52Years in operation — State benchmarkedThis home is ranked 23rd out of 52 homes we track in West Virginia for years in operation. Shows how long this facility has been in operation compared to other West Virginia facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
1 year
Walk Score Info Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation. Rank #48 / 85Walk Score — State benchmarkedThis home is ranked 48th out of 85 homes we track in West Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across West Virginia facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
31 / 100
Occupancy rate Info Occupancy between 85% and 95% suggests balanced demand. Rank #13 / 62Occupancy rate — State benchmarkedThis home is ranked 13th out of 62 homes we track in West Virginia for occupancy. Shows this facility's occupancy rate versus the West Virginia average, with its Statewide rank out of 62. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
94% This home usually has limited availability
Higher than the West Virginia average: 89.9%
Occupied beds
129 / 137
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
320 days

About this community

License Details

Facility TypeNursing Home (NH)
IssuanceSeptember 1, 2024
CountyHancock
License Number49

Ownership & Operating Entity

Serra Village is administered by Rhonda Quattrochi.

Type Of Units

Supplemental Security Income Beds Units available for residents receiving Supplemental Security Income (SSI) benefits.
0 units
Certified LTC
137 units
Total beds
137 units

Safety & Compliance

Emergency SystemsYes

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
24-Hour Staffing

Contact Information

Fax(304)723-1532

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Salon
Dining
Courtyard
Garden
Patio
Transportation
Housekeeping
Laundry
Volunteer Program

Contact Serra Village

CMS Health Inspection History

Inspections Since 2021 · 5 years of data
Total health inspections 4

State average 4.8


Last Health inspection on Apr 2025

Total health citations
47 Rank #25 / 43Health citations — State benchmarkedThis home is ranked 25th out of 43 homes we track in West Virginia for health citations. Shows this facility's total health deficiency citations benchmarked to the West Virginia State average, with a ranking across all 43 WV facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 43.1

Citations per inspection
11.75 Rank #31 / 43Citations per inspection — State benchmarkedThis home is ranked 31st out of 43 homes we track in West Virginia for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the West Virginia mean across 43 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 9.25


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

45 of 47 citations resulted from standard inspections; and 2 of 47 resulted from complaint investigations.

Breakdown of citation severity (last 5 years)
Critical health citations
0
100% better than State average

State average: 0.8


Serious health citations
1
100% worse than State average

State average: 0.5

0 critical citations State average: 0.8

1 serious citation State average: 0.5

43 moderate citations State average: 41.5

3 minor citations State average: 0.3
Citations history (last 5 years)
Nutrition moderate citation Apr 24, 2025
Corrected

Quality of Care moderate citation Apr 24, 2025
Corrected

Quality of Care moderate citation Apr 24, 2025
Corrected

Care Planning moderate citation Apr 24, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 197
Employees 182
Contractors 15
Staff to resident ratio 1.63 : 1
10% more staff per resident than West Virginia average
West Virginia average ratio: 1.48 : 1 West Virginia average ratio: 1.48 : 1See full West Virginia ranking
Avg staff/day 92
Average shift 7.8 hours
7% worse than West Virginia average
West Virginia average: 8.4 hours West Virginia average shift: 8.4 hoursSee full West Virginia ranking
Total staff hours (quarter) 65,890

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 27 RN Staff are full-time employees. No contractors work on this role. 27
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 18 total: 17 full-time employees and 1 contractor. 18
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.4 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 103 CNA Staff are full-time employees. No contractors work on this role. 103
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

5.8%

3,797 contractor hours this quarter

Physical Therapy Aide: 4 Speech Language Pathologist: 3 Physical Therapy Assistant: 2 Clinical Nurse Specialist: 1 Licensed Practical Nurse: 1 Qualified Social Worker: 1 Respiratory Therapy Technician: 1 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant103010336,55992100%8
Registered Nurse270278,33592100%8.9
Licensed Practical Nurse171186,85392100%9.4
Dietitian170174,93792100%6.8
Clinical Nurse Specialist6172,2147379%7.1
Administrator3031,3868087%7.2
Physical Therapy Aide0441,3807278%7.9
Speech Language Pathologist0339497582%7.2
Mental Health Service Worker2028776975%7.6
Physical Therapy Assistant0224886267%7.9
Respiratory Therapy Technician0114796065%8
Nurse Practitioner1014495762%7.9
Physical Therapist5054319098%1.5
Qualified Social Worker0114216267%6.8
Qualified Activities Professional101691718%4.1
Occupational Therapy Assistant0113867%6.3
Medical Director011241516%1.6
103 Certified Nursing Assistant
% of Days 100%
27 Registered Nurse
% of Days 100%
18 Licensed Practical Nurse
% of Days 100%
17 Dietitian
% of Days 100%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.6
15% better than West Virginia average

West Virginia average: 11.3

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 21.5
In line with West Virginia average

West Virginia average: 21.1

Long-stay resident measures
Above average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 19.0%
In line with West Virginia average

West Virginia average: 18.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 21.5%
In line with West Virginia average

West Virginia average: 21.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 24.1%
7% worse than West Virginia average

West Virginia average: 22.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.9%
36% better than West Virginia average

West Virginia average: 4.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.4%
71% better than West Virginia average

West Virginia average: 4.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.4%
73% worse than West Virginia average

West Virginia average: 2.0%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.2%
51% better than West Virginia average

West Virginia average: 6.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.2%
80% better than West Virginia average

West Virginia average: 6.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 14.5%
10% worse than West Virginia average

West Virginia average: 13.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with West Virginia average

West Virginia average: 96.8%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with West Virginia average

West Virginia average: 97.6%

Short-stay resident measures
Significantly below average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.5%
23% better than West Virginia average

West Virginia average: 78.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than West Virginia average

West Virginia average: 1.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 90.9%
14% better than West Virginia average

West Virginia average: 79.4%

Breakdown by payment type

Medicare

42% of new residents, usually for short-term rehab.

Typical stay 8 days

Private pay

26% of new residents, often for short stays.

Typical stay 5 - 6 months

Medicaid

32% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 121
Medicaid
110
90.9% of residents
Private pay or other
11
9.1% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$20.2M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.9M
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$20.2M Rank #3 / 34Net patient revenue — State benchmarkedThis home is ranked 3rd out of 34 homes we track in West Virginia. Shows this facility's net patient revenue compared to the West Virginia average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.9M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$781.5K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #1 / 34Payroll costs — State benchmarkedThis home is ranked 1st out of 34 homes we track in West Virginia. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the West Virginia average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$12.6M 62.7% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #3 / 34Payroll % of net patient revenue — State benchmarkedThis home is ranked 3rd out of 34 homes we track in West Virginia. Shows payroll as a percentage of net patient revenue versus the West Virginia average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in West Virginia that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$5.6M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$18.2M

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (42% of admissions), and a typical Medicare stay runs around 8 days.

Admissions
134 total

Coverage residents most often arrive under.

Medicare 42%
Private pay 26%
Medicaid 32%
Discharges
135 total

Coverage residents most often leave under.

Medicare 9%
Private pay 16%
Medicaid 76%

Places of interest near Serra Village

Address 2.0 miles from city center Info Estimated distance in miles from Weirton's city center to Serra Village's address, calculated via Google Maps. — 2.23 miles to nearest hospital (Weirton Medical Center - Main Hospital)

Calculate Travel Distance to Serra Village

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the WV Dept. of Health & Human Resources, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The West Virginia average is: 47.8% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Elkins Rehabilitation & Care Center
NH
AL
RC
SNF
Elkins
111
Facility 111
WV AVG 80
Rank #18 / 75
92.8%
Facility 92.8%
WV AVG 80.7%
Rank #17 / 62
+15%
4.59
Facility 4.59
WV AVG 3.62
Rank #4 / 42
+32%+27%
$8.3k
Facility $8.3k
WV AVG $52.9k
Rank #21 / 43
32
Facility 32
WV AVG 43.1
Rank #14 / 43
10.7
Facility 10.7
WV AVG 9.3
Rank #29 / 43
-103-
77
Facility 77
WV AVG 37
Rank #3 / 85
Elkins Regional Convalescent Center, Inc
$16.2MFiscal year ending 12/2023
Facility $16.2MFiscal year ending 12/2023
WV AVG $13.4M
Rank #9 / 34
$8.1MFiscal year ending 12/2023
Facility $8.1MFiscal year ending 12/2023
WV AVG $5.7M
Rank #8 / 34
50.2%Fiscal year ending 12/2023
Facility 50.2%Fiscal year ending 12/2023
WV AVG 47.8%
Rank #5 / 34
515025
Serra Village
NH
AL
IL
SNF
Weirton (Chestnut Hill)
137
Facility 137
WV AVG 80
Rank #5 / 75
94.4%
Facility 94.4%
WV AVG 80.7%
Rank #13 / 62
+17%
4.30
Facility 4.30
WV AVG 3.62
Rank #6 / 42
+43%+19%
$0
Facility $0
WV AVG $52.9k
Rank #1 / 43
47
Facility 47
WV AVG 43.1
Rank #25 / 43
11.8
Facility 11.8
WV AVG 9.3
Rank #31 / 43
1129-
31
Facility 31
WV AVG 37
Rank #48 / 85
Weirton Geriatric Center Esop
$20.2MFiscal year ending 12/2023
Facility $20.2MFiscal year ending 12/2023
WV AVG $13.4M
Rank #3 / 34
$12.6MFiscal year ending 12/2023
Facility $12.6MFiscal year ending 12/2023
WV AVG $5.7M
Rank #1 / 34
62.7%Fiscal year ending 12/2023
Facility 62.7%Fiscal year ending 12/2023
WV AVG 47.8%
Rank #3 / 34
515037
Complete Care at Dawnview LLC
NH
HOS
PC
RC
SNF
Fort Ashby
66
Facility 66
WV AVG 80
Rank #41 / 75
89.4%
Facility 89.4%
WV AVG 80.7%
Rank #24 / 62
+11%
3.53
Facility 3.53
WV AVG 3.62
Rank #16 / 42
-27%-2%
$43.0k
Facility $43.0k
WV AVG $52.9k
Rank #32 / 43
40
Facility 40
WV AVG 43.1
Rank #20 / 43
10.0
Facility 10.0
WV AVG 9.3
Rank #27 / 43
259A+
39
Facility 39
WV AVG 37
Rank #41 / 85
Complete Care At Dawnview LLC
$10.3MFiscal year ending 12/2023
Facility $10.3MFiscal year ending 12/2023
WV AVG $13.4M
Rank #24 / 34
$2.6MFiscal year ending 12/2023
Facility $2.6MFiscal year ending 12/2023
WV AVG $5.7M
Rank #31 / 34
25%Fiscal year ending 12/2023
Facility 25%Fiscal year ending 12/2023
WV AVG 47.8%
Rank #32 / 34
515163
Princeton Health Care Center
NH
HOS
SNF
Princeton
122
Facility 122
WV AVG 80
Rank #8 / 75
95.1%
Facility 95.1%
WV AVG 80.7%
Rank #10 / 62
+18%
4.19
Facility 4.19
WV AVG 3.62
Rank #8 / 42
-37%+16%
$0
Facility $0
WV AVG $52.9k
Rank #1 / 43
41
Facility 41
WV AVG 43.1
Rank #21 / 43
13.7
Facility 13.7
WV AVG 9.3
Rank #37 / 43
-116-
65
Facility 65
WV AVG 37
Rank #13 / 85
Princeton Memorial Hospital Company
$19.7MFiscal year ending 06/2024
Facility $19.7MFiscal year ending 06/2024
WV AVG $13.4M
Rank #6 / 34
$9.6MFiscal year ending 06/2024
Facility $9.6MFiscal year ending 06/2024
WV AVG $5.7M
Rank #3 / 34
48.6%Fiscal year ending 06/2024
Facility 48.6%Fiscal year ending 06/2024
WV AVG 47.8%
Rank #7 / 34
515187
New Martinsville Health & Rehabilitation
NH
HOS
MC
SNF
New Martinsville (Ohio Township)
100
Facility 100
WV AVG 80
Rank #23 / 75
86.0%
Facility 86.0%
WV AVG 80.7%
Rank #32 / 62
+7%
2.95
Facility 2.95
WV AVG 3.62
Rank #35 / 42
+28%-19%
$49.4k
Facility $49.4k
WV AVG $52.9k
Rank #33 / 43
54
Facility 54
WV AVG 43.1
Rank #31 / 43
9.0
Facility 9.0
WV AVG 9.3
Rank #21 / 43
386-
42
Facility 42
WV AVG 37
Rank #38 / 85
Wv Gen 2 Snf Operations Holdings LLC$11.3M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$4.6M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.41.1%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.515074

Frequently Asked Questions about Serra Village

What neighborhood is Serra Village in?

Serra Village is in the Chestnut Hill neighborhood of Weirton.

Is Serra Village in a walkable area?

Serra Village has a walk score of 31. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Serra Village?

According to WV state health department records, Serra Village's license number is 49.

What is the occupancy rate at Serra Village?

Serra Village's occupancy is 94%.

How long has Serra Village been in business?

Serra Village has been operating for approximately 1 year, based on available licensing and registration records.

Are pets allowed at Serra Village?

No, Serra Village has a no-pet policy.

Does Serra Village operate as a for-profit or non-profit?

Serra Village is registered as a for-profit in WV.

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