Serra Village
Nursing Home, Assisted Living, Independent Living & Nursing Care · Weirton, WV
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Serra Village

Nursing Home, Assisted Living, Independent Living & Nursing Care · Weirton, WV
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Serra Village accepts Medicaid, Medicare, and private pay.

Overview of Serra Village

Located in Weirton, WV, Serra Village is an assisted living and independent living community with a highly dedicated team of medical, nursing, and activity professionals, ensuring the highest quality of care. With 24-hour supervision, medication management, and assistance with daily living activities, you can be confident that your loved ones are well taken care of. Serra Manor offers air-conditioned rooms with weekly concierge and housekeeping services. Residents can enjoy fitness programs, movie nights, daily activities, and access to a game room. Additionally, the facility provides all-day dining with a dedicated dining room, offering meals tailored to specific dietary needs and medical conditions.
Other communities in Serra Village include Grandview Terrace, where residents enjoy the best of independent retirement living. Here, we handle the tasks your loved ones want us to take care of, allowing them to relax in a serene, safe environment filled with activities and even field trips. It’s pressure-free living – the community handles cooking and cleaning, letting your loved one focus on enjoying retirement life in a beautiful setting where wildlife makes daily visits to an expansive backyard leading into beautiful woods.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 43m per day
Rank #5 / 48Nurse hours — State benchmarkedThis home is ranked 5th out of 48 homes in West Virginia. Shows adjusted nurse hours per resident per day benchmarked to the West Virginia average, with a ranking across 48 West Virginia facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 56m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 35m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 3h 7m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 4h 11m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 2m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 34m per day

Capacity and availability

Avg. Length of Stay
320 days
Bed community size
137-bed community Rank #6 / 78Bed count — State benchmarkedThis home is ranked 6th out of 78 homes in West Virginia. Shows this facility's certified or reported bed count compared to other West Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
1 year in operation Rank #15 / 47Years in operation — State benchmarkedThis home is ranked 15th out of 47 homes in West Virginia. Shows how long this facility has been in operation compared to other West Virginia facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 31 / 100 Rank #49 / 89Walk Score — State benchmarkedThis home is ranked 49th out of 89 homes in West Virginia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across West Virginia facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
86%
Rank #38 / 73Occupancy rate — State benchmarkedThis home is ranked 38th out of 73 homes in West Virginia. Shows this facility's occupancy rate versus the West Virginia average, with its Statewide rank out of 73. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the West Virginia average: 89.9%
Occupied beds
118 / 137
Average occupied beds in West Virginia homes 77 beds

License Details

Facility TypeNursing Home (nh)
StatusActive
IssuanceSeptember 1, 2024
ExpirationAugust 31, 2025 Expired
CountyHancock
License Number49

Ownership & Operating Entity

Serra Village is administered by Rhonda Quattrochi.

Type Of Units

Supplemental Security Income Beds Units available for residents receiving Supplemental Security Income (SSI) benefits.
0 units
Certified LTC
137 units
Total beds
137 units

Safety & Compliance

Emergency SystemsYes

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
24-Hour Staffing

Contact Information

Fax(304)723-1532

Amenities & Lifestyle

Salon
Barber
Dining Room
Courtyard
Garden
Patio
Transportation
Housekeeping
Laundry
Personal Care
Volunteer Program

Contact Serra Village

Inspection History

In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. WV average 0 Worse No metrics in this bucket. 3 Better Metrics better than West Virginia average:
• Total inspections (100% below)
• Health investigations (100% below)
• Life safety inspections (100% below)

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityWV Averagevs. WV Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 017 This facility has 100% fewer total inspections than a typical West Virginia assisted living residence (0 vs. WV avg 17).↓ 100% better
Health investigations Info On-site investigations focused on resident health and care quality. 012 This facility has 100% fewer health investigations than a typical West Virginia assisted living residence (0 vs. WV avg 12).↓ 100% better
Life safety inspections Info Inspections focused on building safety — fire prevention, emergency egress, and similar. 03 This facility has 100% fewer life safety inspections than a typical West Virginia assisted living residence (0 vs. WV avg 3).↓ 100% better

Health Inspection History

Inspections since 2021
Total health inspections 4

State average N/A


Last Health inspection on Apr 2025

Total health citations
47 Rank #31 / 50Health citations — State benchmarkedThis home is ranked 31st out of 50 homes in West Virginia. Shows this facility's total health deficiency citations benchmarked to the West Virginia State average, with a ranking across all 50 WV facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
11.75 Rank #36 / 50Citations per inspection — State benchmarkedThis home is ranked 36th out of 50 homes in West Virginia. Shows average deficiency citations per CMS inspection for this facility versus the West Virginia mean across 50 facilities with citation data. Lower is better.Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

45 of 47 citations resulted from standard inspections; and 2 of 47 resulted from complaint investigations.

Breakdown of citation severity (last 5 years)
Critical health citations
0
In line with State average

State average: N/A


Serious health citations
1
In line with State average

State average: N/A

0 critical citations State average: N/A

1 serious citation State average: N/A

43 moderate citations State average: N/A

3 minor citations State average: N/A
Citations history (last 5 years)
Nutrition moderate citation Apr 24, 2025
Corrected

Quality of Care moderate citation Apr 24, 2025
Corrected

Quality of Care moderate citation Apr 24, 2025
Corrected

Care Planning moderate citation Apr 24, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 197
Employees 182
Contractors 15
Staff to resident ratio 1.63 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 92
Average shift 7.8 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 65,890

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 27 RN Staff are full-time employees. No contractors work on this role. 27
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 18 total: 17 full-time employees and 1 contractor. 18
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.4 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 103 CNA Staff are full-time employees. No contractors work on this role. 103
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

5.8%

3,797 contractor hours this quarter

Physical Therapy Aide: 4 Speech Language Pathologist: 3 Physical Therapy Assistant: 2 Clinical Nurse Specialist: 1 Licensed Practical Nurse: 1 Qualified Social Worker: 1 Respiratory Therapy Technician: 1 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant103010336,55992100%8
Registered Nurse270278,33592100%8.9
Licensed Practical Nurse171186,85392100%9.4
Dietitian170174,93792100%6.8
Clinical Nurse Specialist6172,2147379%7.1
Administrator3031,3868087%7.2
Physical Therapy Aide0441,3807278%7.9
Speech Language Pathologist0339497582%7.2
Mental Health Service Worker2028776975%7.6
Physical Therapy Assistant0224886267%7.9
Respiratory Therapy Technician0114796065%8
Nurse Practitioner1014495762%7.9
Physical Therapist5054319098%1.5
Qualified Social Worker0114216267%6.8
Qualified Activities Professional101691718%4.1
Occupational Therapy Assistant0113867%6.3
Medical Director011241516%1.6
103 Certified Nursing Assistant
% of Days 100%
27 Registered Nurse
% of Days 100%
18 Licensed Practical Nurse
% of Days 100%
17 Dietitian
% of Days 100%
7 Clinical Nurse Specialist
% of Days 79%
3 Administrator
% of Days 87%
4 Physical Therapy Aide
% of Days 78%
3 Speech Language Pathologist
% of Days 82%
2 Mental Health Service Worker
% of Days 75%
2 Physical Therapy Assistant
% of Days 67%
1 Respiratory Therapy Technician
% of Days 65%
1 Nurse Practitioner
% of Days 62%
5 Physical Therapist
% of Days 98%
1 Qualified Social Worker
% of Days 67%
1 Qualified Activities Professional
% of Days 18%
1 Occupational Therapy Assistant
% of Days 7%
1 Medical Director
% of Days 16%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.6
15% better than State average

State average: 11.3

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 21.5
In line with State average

State average: 21.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 19.0%
In line with State average

State average: 18.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 21.5%
In line with State average

State average: 21.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 24.1%
7% worse than State average

State average: 22.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.9%
36% better than State average

State average: 4.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.4%
71% better than State average

State average: 4.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 3.4%
73% worse than State average

State average: 2.0%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.2%
51% better than State average

State average: 6.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 1.2%
80% better than State average

State average: 6.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 14.5%
10% worse than State average

State average: 13.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with State average

State average: 96.8%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with State average

State average: 97.6%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 96.5%
23% better than State average

State average: 78.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than State average

State average: 1.0%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 90.9%
14% better than State average

State average: 79.4%

Breakdown by payment type

Medicare

42% of new residents, usually for short-term rehab.

Typical stay 8 days

Private pay

26% of new residents, often for short stays.

Typical stay 5 - 6 months

Medicaid

32% of new residents, often for long-term daily care.

Typical stay 2 - 3 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 121
Medicaid
110
90.9% of residents
Private pay or other
11
9.1% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$20.2M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.9M
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$20.2M Rank #8 / 48Revenue — State benchmarkedThis home is ranked 8th out of 48 homes in West Virginia. Shows this facility's annual revenue compared to the West Virginia average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.9M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$781.5K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #2 / 48Payroll — State benchmarkedThis home is ranked 2nd out of 48 homes in West Virginia. Shows total annual staff payroll benchmarked to the West Virginia average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$12.6M 62.7% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #4 / 48Payroll % — State benchmarkedThis home is ranked 4th out of 48 homes in West Virginia. Shows payroll as a percentage of revenue versus the West Virginia average. Well-run West Virginia facilities typically land around 43–58% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in West Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$5.6M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$18.2M

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (42% of admissions), and a typical Medicare stay runs around 8 days.

Admissions
134 total

Coverage residents most often arrive under.

Medicare 42%
Private pay 26%
Medicaid 32%
Discharges
135 total

Coverage residents most often leave under.

Medicare 9%
Private pay 16%
Medicaid 76%

Places of interest near Serra Village

Address 2.0 miles from city center Info Estimated distance in miles from Weirton's city center to Serra Village's address, calculated via Google Maps. — 2.23 miles to nearest hospital (Weirton Medical Center - Main Hospital)

Calculate Travel Distance to Serra Village

Add your location

Address

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The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.

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Frequently Asked Questions about Serra Village

What neighborhood is Serra Village in?

Serra Village is in the Chestnut Hill neighborhood of Weirton.

Is Serra Village in a walkable area?

Serra Village has a walk score of 31. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Serra Village?

According to WV state health department records, Serra Village's license number is 49.

When does Serra Village's license expire?

According to WV state health department records, Serra Village's license expires on August 31, 2025.

What is the occupancy rate at Serra Village?

Serra Village's occupancy is 86%.

Does Serra Village operate as a for-profit or non-profit?

Serra Village is registered as a for-profit in WV.

Who is the administrator of Serra Village?

Rhonda Quattrochi is the administrator of Serra Village.

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