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Shenandoah Place, Inc. is a residential assisted living community in New Market, Virginia, offering personal care. Administered by Kelli S. Bailey, the community has a 30-bed capacity. It is one of the smaller options in the Virginia assisted living market, appealing to families who prefer a quieter, more residential environment. With 15 older adults currently in residence, the community is operating at approximately 50% occupancy, which indicates availability.
With a total of 16 inspections, 14 resulted in violations, or 87.5%, which is higher than the Virginia average of 64.3%. The total number of deficiencies is 43, also above the state average of 32. These findings commonly involved medication management, staff training, individualized service plans, emergency preparedness, and documentation practices. Additionally, the most recent inspection on August 4, 2025, identified deficiencies related to admission documentation and review of emergency preparedness plans. A substantiated complaint in 2022 involved a lapse in maintaining a licensed administrator. However, there have been no fines or license suspensions reported.
Despite its size, the community provides a well-rounded set of amenities, which include access to private rooms with individual bathrooms, in-room climate control, a shared sunroom, a private dining space for family visits, an on-site beauty and barbershop, a television lounge, cable service, and wireless internet throughout. An emergency call system is in place, and meals are prepared in-house with three daily servings plus snacks and beverages. Clinical support also includes nursing services, licensed nurses and certified nursing assistants, 24-hour staffing, rehabilitation services, respite care, and short-term rehabilitation.
Shenandoah Place, Inc. is a good option for families seeking a small, residential-style assisted living community in the New Market area with private accommodations and home-like features. However, it is important to review recent inspection findings and discuss current emergency preparedness and medication management practices to ensure the community meets standards.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 52m per day | ▲ 24% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 24m per day | ▼ 56% State avg: 55m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 45m per day | ▼ 15% State avg: 2h 4m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 40m per day | ▼ 16% State avg: 3h 11m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▲ 33% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 31m per day | ▲ 35% State avg: 23m per day · National avg: 28m per day |
Lower than the Virginia average: 85.7%Shenandoah Place, Inc. is administrated by Ms Kelli S Bailey.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 43 | 32 | This facility has 34% more total deficiencies than a typical Virginia assisted living residence (43 vs. VA avg 32).↑ 34% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 8.6 | 6.4 | This facility has 34% more deficiencies per year than a typical Virginia assisted living residence (8.6 vs. VA avg 6.4).↑ 34% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.7 | 2.3 | This facility has 17% more deficiencies per inspection than a typical Virginia assisted living residence (2.7 vs. VA avg 2.3).↑ 17% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 16 | 14 | This facility has 14% more total inspections than a typical Virginia assisted living residence (16 vs. VA avg 14).↑ 14% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 14 | 9 | This facility has 56% more inspections with violations than a typical Virginia assisted living residence (14 vs. VA avg 9).↑ 56% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 88% | 64% | This facility has 24 percentage points higher inspection violation rate than a typical Virginia assisted living residence (88% vs. VA avg 64%).↑ 24% worse |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 3 | 7 | This facility has 57% fewer total complaints than a typical Virginia assisted living residence (3 vs. VA avg 7).↓ 57% better |
|
Complaints per year
Average complaints per year since 2021.
| 0.6 | 1.4 | This facility has 57% fewer complaints per year than a typical Virginia assisted living residence (0.6 vs. VA avg 1.4).↓ 57% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Number of hospitalizations per 1,000 long-stay resident days.
1.14
39% better than Virginia averageVirginia average: 1.86
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.42
26% worse than Virginia averageVirginia average: 1.92
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
18.3%
20% better than Virginia averageVirginia average: 23.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
13.4%
8% worse than Virginia averageVirginia average: 12.4%
Percentage of SNF residents who experience falls with major injury during their stay.
0.9%
22% worse than Virginia averageVirginia average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
54.1%
In line with Virginia averageVirginia average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
61.3%
21% better than Virginia averageVirginia average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
0.0 miles from city center
Estimated distance in miles from New Market's city center to Shenandoah Place, Inc.'s address, calculated via Google Maps.
Add your location
Shenandoah Place, Inc. is located in NEW MARKET, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Our Lady of the Valley |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Roanoke (Gainsboro) | 127
Facility
127
VA AVG
98
Rank
#82 / 371 | No |
68
Facility
68
VA AVG
44
Rank
#74 / 449 | - | Meagan Seale |
87.4%
Facility
87.4%
VA AVG
70.8%
Rank
#59 / 297 | A+ | 20 | 55%
Facility
55%
VA AVG
64.3%
Rank
#161 / 332 | 7
Facility
7
VA AVG
7
Rank
#229 / 332 | 58
Facility
58
VA AVG
32
Rank
#291 / 332 | 2.9
Facility
2.9
VA AVG
2.3
Rank
#259 / 332 |
| Sunrise of Fairfax |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Fairfax (Boulevard Estates) | 107
Facility
107
VA AVG
98
Rank
#125 / 371 | Yes |
61
Facility
61
VA AVG
44
Rank
#105 / 449 | Studio / Suite / 1 Bed / 2 Bed | Ms. Jordan Kay |
67.3%
Facility
67.3%
VA AVG
70.8%
Rank
#187 / 297 | A- | 16 | 56.3%
Facility
56.3%
VA AVG
64.3%
Rank
#166 / 332 | 7
Facility
7
VA AVG
7
Rank
#229 / 332 | 23
Facility
23
VA AVG
32
Rank
#206 / 332 | 1.4
Facility
1.4
VA AVG
2.3
Rank
#158 / 332 |
| Sunrise of Hunter Mill |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Oakton | 100
Facility
100
VA AVG
98
Rank
#145 / 371 | Yes |
70
Facility
70
VA AVG
44
Rank
#65 / 449 | - | Ms. Isha Subedi |
71.0%
Facility
71.0%
VA AVG
70.8%
Rank
#159 / 297 | A- | 9 | 88.9%
Facility
88.9%
VA AVG
64.3%
Rank
#302 / 332 | 1
Facility
1
VA AVG
7
Rank
#67 / 332 | 16
Facility
16
VA AVG
32
Rank
#173 / 332 | 1.8
Facility
1.8
VA AVG
2.3
Rank
#190 / 332 |
| Hickory Hill Retirement Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Burkeville | 80
Facility
80
VA AVG
98
Rank
#218 / 371 | No |
0
Facility
0
VA AVG
44
Rank
#438 / 449 | 1 Bed / 2 Bed | Ms. Laura D. Glasscock |
91.3%
Facility
91.3%
VA AVG
70.8%
Rank
#34 / 297 | - | 17 | 41.2%
Facility
41.2%
VA AVG
64.3%
Rank
#104 / 332 | 8
Facility
8
VA AVG
7
Rank
#252 / 332 | 26
Facility
26
VA AVG
32
Rank
#214 / 332 | 1.5
Facility
1.5
VA AVG
2.3
Rank
#166 / 332 |
| Shenandoah Place, Inc. |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | New Market | 30
Facility
30
VA AVG
98
Rank
#343 / 371 | No |
56
Facility
56
VA AVG
44
Rank
#143 / 449 | - | Ms Kelli S Bailey |
50.0%
Facility
50.0%
VA AVG
70.8%
Rank
#250 / 297 | - | 16 | 87.5%
Facility
87.5%
VA AVG
64.3%
Rank
#295 / 332 | 3
Facility
3
VA AVG
7
Rank
#149 / 332 | 43
Facility
43
VA AVG
32
Rank
#267 / 332 | 2.7
Facility
2.7
VA AVG
2.3
Rank
#251 / 332 |
Shenandoah Place, Inc. has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to VA state health department records, Shenandoah Place, Inc.'s license expires on August 31, 2025.
Shenandoah Place, Inc.'s occupancy is 50%.
Ms Kelli S Bailey is the administrator of Shenandoah Place, Inc..
Shenandoah Place, Inc. has 30 beds.
Shenandoah Place, Inc. has had 16 recently reported deficiencies.
Yes — there are 10 photos of Shenandoah Place, Inc. in the photo gallery on this page.
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