Occupancy rate
49%
In line with Arkansas averageMostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Shiloh Health and Rehab
Nursing Home in Springdale
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Shiloh Health and Rehab
Nursing Home in Springdale
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
One of Springdale’s top nursing homes that offers an exceptional level of service, Shiloh Health and Rehab proudly approaches nursing care as a person-centered service. It provides a warm and welcoming atmosphere for its residents so that they maintain comfort in a homey environment. Shiloh health center is the ideal place for families looking for a well-established community that guarantees compassionate accommodation.
Shiloh offers services that are the next level of care after assisted living: skilled nursing. They specialize in surgical recovery, skilled nursing, therapeutic rehabilitation, short-term recovery, and long-term care. They also provide horticultural therapy, music therapy, and a therapy pool– a few programs that keep residents stimulated with each step closer to recovery.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 134th out of 170 homes in Arkansas.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 134th out of 170 homes in Arkansas.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 14m per day
vs Arkansas avg
-11%
Standout metric
Physical Therapist is +50% above state avg
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 10m per day | ▼ 58% State avg: 24m per day · National avg: 41m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 55m per day | ▲ 7% State avg: 2h 44m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 31m per day | ■ Avg State avg: 3h 29m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▲ 50% State avg: 2m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 6m per day | ▼ 63% State avg: 16m per day · National avg: 29m per day |
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
140
Avg. Length of Stay
359 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
52% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
41% of new residents, often for short stays.
Typical stay
10 - 11 months
Medicaid
7% of new residents, often for long-term daily care.
Typical stay
10 - 11 years
Finances and operations
Privately-owned community
Home revenue
$8.4M
Operating loss
-$210.8K
Privately-owned community
Home revenue
$8.4M
Operating loss
-$210.8K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.6M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$8.6M
140-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 23 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Occupancy
In line with Arkansas averageOccupied beds
69 / 140
Average residents
77 per day
Facility TypeSkilled Nursing Facility With Dual Certified Beds (medicaid / Medicare)
CountyBenton
Business TypeLimited Liability Company
Certification TypeXIX/XVIII
Shiloh Health and Rehab is legally operated by Shiloh Nursing and Rehab, LLC, and administrated by Lesly Rodriguez.
Medicaid and Medicare
140 units
Total beds
140 units
Rehabilitation Services
Respite Care
Fax479-750-3802
State-Of-The-Art Rehabilitation Gym
Semi-Private Rooms
Specific ProgramsShort-Term Rehabilitation, Long Term Care
Food DescriptionResidents are provided with social services, daily activities, housekeeping and a superior dining experience.
Types of Care at Shiloh Health and Rehab
Nursing Home
Independent Living
Inspection History
In Arkansas, the Department of Human Services, Office of Long Term Care is authorized to conduct unannounced inspections and issue official quality of care reports for all senior living providers.
3 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
2 visits/inspections triggered by complaints
1 routine inspections
Results
3 with issues
0 without issues
Show Inspection Reports
Latest inspection
Date
February 27, 2025
Routine14 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Arkansas average: 21 deficiencies
Health Inspection History
Inspections
Total health inspections
3
Arkansas average 4.2
Last Health inspection on Feb 2025
Total health citations
14
Arkansas average 21.8
Citations per inspection
4.67
Arkansas average 5.32
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 14 citations resulted from standard inspections.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Arkansas averageArkansas average: 0.4
Serious Health citations
0
0
100% better than Arkansas averageArkansas average: 0.2
0 critical citations
0 serious citations
14 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 27, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Feb 27, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 27, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 27, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Feb 27, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Feb 27, 2025
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jan 05, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jan 05, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Arkansas The information below is reported by the Kansas Department for Aging and Disability Services.
Filter by care type
| Edgewood Health and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Springdale | 102 | 79.9% | +12% | 4.56 | -87% | -2% | 0 | 18 | 4.5 | 0 | 84 | - | 37 | Jones, Tracie | $12.5M | $3.6M | 29.1% | 45428 | ||||
| Shiloh Health and Rehab |
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Springdale (Bethel Heights) | 115 | 63.2% | -11% | 4.23 | -40% | -9% | 0 | 14 | 4.7 | 0 | 105 | - | 23 | Ledford, Denny | $8.4M | $3.6M | 42.9% | 45427 | ||||
| Windcrest Health and Rehabilitation |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Springdale (Berryfield Apartments) | 70 | 81.7% | +15% | 5.05 | -76% | +8% | 0 | 29 | 7.3 | 0 | 54 | A+ | 29 | Burner, Kimberly | $7.2M | $2.6M | 36.5% | 45367 | ||||
| Springdale Health and Rehab |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Springdale | 140 | 66.0% | -7% | 4.41 | -53% | -6% | 0 | 33 | 8.3 | 0 | 114 | - | 43 | Gallagher, Beverly | $8.6M | $4.4M | 51.2% | 45167 |
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Places of interest near Shiloh Health and Rehab
3.4 miles from city center
Estimated distance in miles from Springdale's city center to Shiloh Health and Rehab's address, calculated via Google Maps.
— 1.12 miles to nearest hospital (NW Senior Health - Schmieding)
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
181
Employees
140
Contractors
41
Staff to resident ratio
1.83:1
14% better than Arkansas averageArkansas average ratio: 1.61:1
Avg staff/day
58
Average shift
7.9 hours
0% compared with Arkansas averageArkansas average: 8 hours
Total staff hours (quarter)
41,593
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
13
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.1 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
76
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
3.7%
1,541 contractor hours this quarter
Physical Therapy Assistant: 10
Physical Therapy Aide: 7
Speech Language Pathologist: 7
Respiratory Therapy Technician: 6
Qualified Social Worker: 6
Occupational Therapy Aide: 2
Clinical Nurse Specialist: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 76 | 0 | 76 | 20,506 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 13 | 0 | 13 | 5,815 | 91 | 100% | 10.1 |
| Medication Aide/Technician | 12 | 0 | 12 | 4,895 | 91 | 100% | 9.3 |
| Nurse Aide in Training | 23 | 0 | 23 | 3,867 | 91 | 100% | 7.6 |
| RN Director of Nursing | 3 | 0 | 3 | 857 | 62 | 68% | 7.5 |
| Registered Nurse | 6 | 0 | 6 | 840 | 81 | 89% | 7 |
| Occupational Therapy Aide | 1 | 2 | 3 | 593 | 65 | 71% | 8.6 |
| Dental Services Staff | 1 | 0 | 1 | 589 | 62 | 68% | 9.5 |
| Dietitian | 1 | 0 | 1 | 523 | 62 | 68% | 8.4 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Administrator | 1 | 0 | 1 | 464 | 58 | 64% | 8 |
| Physical Therapy Aide | 0 | 7 | 7 | 446 | 76 | 84% | 5.1 |
| Clinical Nurse Specialist | 1 | 1 | 2 | 406 | 49 | 54% | 6.3 |
| Respiratory Therapy Technician | 0 | 6 | 6 | 394 | 63 | 69% | 4.9 |
| Mental Health Service Worker | 1 | 0 | 1 | 326 | 43 | 47% | 7.6 |
| Speech Language Pathologist | 0 | 7 | 7 | 269 | 63 | 69% | 3.4 |
| Qualified Social Worker | 0 | 6 | 6 | 197 | 65 | 71% | 2.7 |
| Physical Therapy Assistant | 0 | 10 | 10 | 68 | 47 | 52% | 1.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 23 | 3 | 3% | 7.5 |
| Medical Director | 0 | 1 | 1 | 12 | 12 | 13% | 1 |
76 Certified Nursing Assistant
% of Days
100%
13 Licensed Practical Nurse
% of Days
100%
12 Medication Aide/Technician
% of Days
100%
23 Nurse Aide in Training
% of Days
100%
3 RN Director of Nursing
% of Days
68%
6 Registered Nurse
% of Days
89%
3 Occupational Therapy Aide
% of Days
71%
1 Dental Services Staff
% of Days
68%
1 Dietitian
% of Days
68%
1 Nurse Practitioner
% of Days
69%
1 Administrator
% of Days
64%
7 Physical Therapy Aide
% of Days
84%
2 Clinical Nurse Specialist
% of Days
54%
6 Respiratory Therapy Technician
% of Days
69%
1 Mental Health Service Worker
% of Days
47%
7 Speech Language Pathologist
% of Days
69%
6 Qualified Social Worker
% of Days
71%
10 Physical Therapy Assistant
% of Days
52%
1 Occupational Therapy Assistant
% of Days
3%
1 Medical Director
% of Days
13%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
99
Medicare
5
5.1% of residents
Medicaid
62
62.6% of residents
Private pay or other
32
32.3% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.2
19% worse than Arkansas averageArkansas average: 7.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.5
24% worse than Arkansas averageArkansas average: 13.3
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
11.2%
Percent of long-stay residents whose need for help with daily activities has increased
11.2%
In line with Arkansas averageArkansas average: 11.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
27.4%
Percent of long-stay residents whose ability to move independently worsened
27.4%
105% worse than Arkansas averageArkansas average: 13.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
10.9%
Percent of low risk long-stay residents who lose control of their bowels or bladder
10.9%
28% better than Arkansas averageArkansas average: 15.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
In line with Arkansas averageArkansas average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.1%
Percent of long-stay high risk residents with pressure ulcers
2.1%
56% better than Arkansas averageArkansas average: 4.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Arkansas averageArkansas average: 1.3%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
1.2%
Percent of long-stay residents who lose too much weight
1.2%
76% better than Arkansas averageArkansas average: 5.0%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
5.0%
Percent of long-stay residents who received an antipsychotic medication
5.0%
52% better than Arkansas averageArkansas average: 10.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
6% better than Arkansas averageArkansas average: 94.4%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Arkansas averageArkansas average: 96.2%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.41
Number of hospitalizations per 1,000 long-stay resident days.
1.41
28% better than Arkansas averageArkansas average: 1.97
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.95
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.95
56% better than Arkansas averageArkansas average: 2.18
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.7%
23% better than Arkansas averageArkansas average: 80.9%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Arkansas averageArkansas average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
29% better than Arkansas averageArkansas average: 77.7%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
11.9%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
11.9%
53% better than Arkansas averageArkansas average: 25.2%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
11.0%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.0%
20% better than Arkansas averageArkansas average: 13.8%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Arkansas averageArkansas average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
84.4%
Percentage of residents at or above expected ability to care for themselves at discharge.
84.4%
57% better than Arkansas averageArkansas average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
39.4%
Rate of successful return to home or community from a skilled nursing facility.
39.4%
22% worse than Arkansas averageArkansas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Shiloh Health and Rehab based on CMS SNF Cost Reports.
Occupancy Rate
63.2%
↓ 22.2pp vs 2022
Net Income
-$210.8K
↓ ~$248.2K vs 2022
Total Payroll
$4.3M
↑ ~$260.1K vs 2022
Profit Margin
-2.5%
↓ 3.0pp vs 2022
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