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Silver Oaks
Nursing Home & Assisted Living · Menlo Park, CA
Entrance sign of Silver Oaks Memory Care facility Exterior view of the Silver Oaks facility with landscaping Bright common area with seating and a piano Hair salon area with styling chair and hairdryer Interior view of a comfortable common area with seating Outdoor seating area with gazebo and tables Cozy private resident room with a bed and decorative elements Outdoor patio area with shaded seating and gardens Bright common area with seating and natural light Accessible bathroom with safety features A clean bathroom with floral shower curtain

Silver Oaks

Nursing Home & Assisted Living · Menlo Park, CA
16 Coleman Place, Menlo Park, CA 94025 View map Calculator: See prices in your area
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Overview of Silver Oaks

Silver Oaks is a 43-bed memory care community at 16 Coleman Place licensed since 2019 at Menlo Park in San Mateo County, California. Operated by Fox Ops LLC and Calson Management LLC, the community specializes in care for residents with dementia and Alzheimer’s disease.

The inspection record carries some nuance. The facility shows zero formal citations in the state scorecard and no formal complaints over five years, against California averages of 10 and 14, respectively. Inspection reports reflect two substantiated medication management deficiencies in 2025 and early 2026, both addressed through corrective action. Complaint visit volume at 24 runs above the California average of 13, though none resulted in formal complaint findings. Occupancy is at 91 percent, well above California’s 72.8 percent average, with a steady upward trend since 2021, reflecting strong and growing local demand for dedicated memory care in the Peninsula market.

Meals are prepared from scratch on-site. The Aviator Care Program is built for dementia and memory-focused programming.

Silver Oaks fits families seeking a dedicated memory care environment in Menlo Park. It’s where a specialized dementia program, high sustained occupancy, and a Silicon Valley Peninsula location define the community.

Facility Direct Line (650) 322-2022
Facility Direct Line (650) 322-2022 info@silveroaksmc.com
Bed community size
43-bed community Rank #1191 / 1657Bed count — State benchmarkedThis home is ranked 1191st out of 1657 homes in California. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
6 years in operation Rank #886 / 1487Years in operation — State benchmarkedThis home is ranked 886th out of 1487 homes in California. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 87 / 100 Rank #249 / 2092Walk Score — State benchmarkedThis home is ranked 249th out of 2092 homes in California. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate
91%
Rank #300 / 1537Occupancy rate — State benchmarkedThis home is ranked 300th out of 1537 homes in California. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1537. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the California average: 72.8%
Occupied beds
39 / 43
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
StatusLicensed
IssuanceJuly 5, 2019
CountySan Mateo
RCFE Number415601052

Ownership & Operating Entity

Silver Oaks is administered by Riley Tucker.

Owner NameFox Ops LLC; Calson Management LLC

Amenities & Lifestyle

Specific ProgramsAviator Care Program, Memory-focused activities, Customized care for dementia and Alzheimer's

Contact Silver Oaks

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Since 2021 · 5 years of data 0 citations 0 complaints 39 total visits 24 complaint visits 4 official inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California assisted living residence score (the benchmark); higher is better.

4 points above the California average for assisted living residences (81/100)

Rank #688 / 1401 in California Inspection Score — State benchmarked This home is ranked 688th out of 1401 homes in California. Shows this facility's inspection score compared to the California average among 1401 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. Inspection score: 85 out of 100. Letter grade B. 4 points above the California average for assisted living residences (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 3 Worse Metrics worse than California average:
• Total visits (144% above)
• Complaint visits (85% above)
• Other visits (57% above) 1 At Avg Metrics at California average:
• Official inspections (at CA avg) 3 Better Metrics better than California average:
• Total citations (100% below)
• Total complaints (100% below)
• Complaints per year (100% below)
Latest Inspection March 12, 2026 Original Licensing

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 010 This facility has 100% fewer total citations than a typical California assisted living residence (0 vs. CA avg 10).↓ 100% better
Standout metricNo citations on file since 2021 — the California average is 10.

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 3916 This facility has 144% more total visits than a typical California assisted living residence (39 vs. CA avg 16).↑ 144% worse
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 2413 This facility has 85% more complaint visits than a typical California assisted living residence (24 vs. CA avg 13).↑ 85% worse Rank #1187 / 1397 Complaint visits — State benchmarked This home is ranked 1187th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 117 This facility has 57% more other visits than a typical California assisted living residence (11 vs. CA avg 7).↑ 57% worse
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 44 This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityCA Averagevs. CA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 014 This facility has 100% fewer total complaints than a typical California assisted living residence (0 vs. CA avg 14).↓ 100% better
Complaints per year Info Average complaints per year since 2021. 02.8 This facility has 100% fewer complaints per year than a typical California assisted living residence (0 vs. CA avg 2.8).↓ 100% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on March 12, 2026, found no deficiencies or violations during the pre-licensing visit.
  • A January 8, 2026 complaint investigation substantiated a Type B deficiency for a medication error caused by failure to assist residents with self-administered medications.
  • The facility has recurring medication management issues, including substantiated complaints in 2024 and 2025, but also multiple unsubstantiated complaints and some corrective actions taken.
Show Inspection Reports

Places of interest near Silver Oaks

Address 0.3 miles from city center Info Estimated distance in miles from Menlo Park's city center to Silver Oaks's address, calculated via Google Maps.

Calculate Travel Distance to Silver Oaks

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Frequently Asked Questions about Silver Oaks

What neighborhood is Silver Oaks in?

Silver Oaks is in the Downtown Menlo Park neighborhood of MENLO PARK.

Who is the owner of Silver Oaks?

Silver Oaks is legally operated by Fox Ops Llc and Calson Management Llc, and administered by Riley Tucker.

Is Silver Oaks in a walkable area?

Silver Oaks has a walk score of 87. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Silver Oaks?

Silver Oaks's occupancy is 91%.

Who is the administrator of Silver Oaks?

Riley Tucker is the administrator of Silver Oaks.

How many beds does Silver Oaks have?

Silver Oaks has 43 beds.

Has Silver Oaks had any recent citations?

Silver Oaks has no recently reported citations.

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