Silver Oaks
Silver Oaks is a 43-bed memory care community at 16 Coleman Place licensed since 2019 at Menlo Park in San Mateo County, California. Operated by Fox Ops LLC and Calson Management LLC, the community specializes in care for residents with dementia and Alzheimer’s disease.
The inspection record carries some nuance. The facility shows zero formal citations in the state scorecard and no formal complaints over five years, against California averages of 10 and 14, respectively. Inspection reports reflect two substantiated medication management deficiencies in 2025 and early 2026, both addressed through corrective action. Complaint visit volume at 24 runs above the California average of 13, though none resulted in formal complaint findings. Occupancy is at 91 percent, well above California’s 72.8 percent average, with a steady upward trend since 2021, reflecting strong and growing local demand for dedicated memory care in the Peninsula market.
Meals are prepared from scratch on-site. The Aviator Care Program is built for dementia and memory-focused programming.
Silver Oaks fits families seeking a dedicated memory care environment in Menlo Park. It’s where a specialized dementia program, high sustained occupancy, and a Silicon Valley Peninsula location define the community.
About this community
Occupancy
Silver Oaks is administered by Riley Tucker.
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. California state average• Total visits (144% above)
• Complaint visits (85% above)
• Other visits (57% above) 1 At Avg Metrics at California average:
• Official inspections (at CA avg) 3 Better Metrics better than California average:
• Total citations (100% below)
• Total complaints (100% below)
• Complaints per year (100% below)
Citations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total citations
| 0 | 10 | This facility has 100% fewer total citations than a typical California nursing home (0 vs. CA avg 10).↓ 100% better |
Inspections & Visits
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total visits
| 39 | 16 | This facility has 144% more total visits than a typical California nursing home (39 vs. CA avg 16).↑ 144% worse |
|
Complaint visits
| 24 | 13 | This facility has 85% more complaint visits than a typical California nursing home (24 vs. CA avg 13).↑ 85% worse Rank #1180 / 1386 Complaint visits — State benchmarked This home is ranked 1180th out of 1386 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1386 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. |
|
Other visits
| 11 | 7 | This facility has 57% more other visits than a typical California nursing home (11 vs. CA avg 7).↑ 57% worse |
|
Official inspections
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg |
Complaints & Investigations
| This Facility | CA Average | vs. CA Avg |
|---|---|---|---|
|
Total complaints
| 0 | 14 | This facility has 100% fewer total complaints than a typical California nursing home (0 vs. CA avg 14).↓ 100% better |
|
Complaints per year
| 0 | 2.8 | This facility has 100% fewer complaints per year than a typical California nursing home (0 vs. CA avg 2.8).↓ 100% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on March 12, 2026, found no deficiencies or violations during the pre-licensing visit.
- A January 8, 2026 complaint investigation substantiated a Type B deficiency for a medication error caused by failure to assist residents with self-administered medications.
- The facility has recurring medication management issues, including substantiated complaints in 2024 and 2025, but also multiple unsubstantiated complaints and some corrective actions taken.
Places of interest near Silver Oaks
0.3 miles from city center
Estimated distance in miles from Menlo Park's city center to Silver Oaks's address, calculated via Google Maps.
Calculate Travel Distance to Silver Oaks
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Frequently Asked Questions about Silver Oaks
What neighborhood is Silver Oaks in?
Silver Oaks is in the Downtown Menlo Park neighborhood of MENLO PARK.
Who is the owner of Silver Oaks?
Silver Oaks is legally operated by Fox Ops LLC and Calson Management LLC, and administered by Riley Tucker.
Is Silver Oaks in a walkable area?
Silver Oaks has a walk score of 87. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the occupancy rate at Silver Oaks?
Silver Oaks's occupancy is 91%.
How long has Silver Oaks been in business?
Silver Oaks has been operating for approximately 7 years, based on available licensing and registration records.
Are pets allowed at Silver Oaks?
No, Silver Oaks has a no-pet policy.
Who is the administrator of Silver Oaks?
Riley Tucker is the administrator of Silver Oaks.
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